Trust is an elusive concept, meaning different things to different people, and so needs to be clearly defined. By focusing on relations within and between firms, Bart Nooteboom undertakes to produce a clearer definition of trust and its role in the economy. Trust deals with a range of questions such as: what are the roles of trust? What can we trust in? Can trust serve as an instrument for the governance of relations? Is trust a substitute, a precondition or an outcome of contracts? The author then goes on to analyse what trust is based on, what its limits are, how it grows and how it can also break down. The role of intermediaries is also discussed. Bart Nooteboom argues that trust goes beyond calculative self-interest and that blind, unconditional trust is unwise. He then examines the paradox of how trust can be non-calculative and yet, not blind. The book also reveals ways to measure and model trust, its antecedents and its consequences.

This challenging and somewhat controversial book provides a critical perspective on contemporary discourses of corporate social responsibility (CSR). Subhabrata Bobby Banerjee questions the win-win assumptions of CSR and identifies the limits of the good that corporations can do, illustrating that the ability of firms to enhance social welfare is constrained by their current form and purpose; that of a shareholder value maximizing entity. The book shows how supranational institutions such as the World Bank, the International Monetary Fund and the World Trade Organization are complicit in an 'economic capture' of social issues through a combination of material, institutional and discursive power that results in undermining economic democracy. Taking a political economy perspective, the author analyzes recent conflicts between transnational corporations and local communities in developing countries and exposes the limits of stakeholder theory in addressing the needs of marginalized communities. He concludes by discussing alternatives to the current system that could result in meaningful social outcomes, and provides a critical research agenda for CSR. Linking theory to practice, this critical look at corporate social responsibility will provide much material to fuel the debate amongst academics, researchers and postgraduate students in the fields of management, international business and ma

The creative industries represent a vital, exciting and rapidly changing field of activity; one that is now recognised as a key growth sector in the knowledge-based economy. However, there is still a general lack of understanding of what is meant by the term 'creative industry', and thxe creative sector has not, to date, been the subject of concerted academic research. This book redresses the balance by providing valuable insights into the creative entrepreneurial process and platforming some of the key challenges yet to be addressed. A range of pertinent and diverse topics relating to creative entrepreneurship are dealt with, including the different quantitative and qualitative methodologies adopted by researchers in this field. In addition, the nature of creative entrepreneurship across different industry sub-sectors and in different economic and geographical contexts is examined. Illustrating the valuable economic and social contribution of the creative industries sector, Entrepreneurship in the Creative Industries aims to encourage policymakers, educators and trainers to continue to evaluate their critical role in the creative enterprise development process. Students and researchers in entrepreneurship and creative industries fields will also find the book to be an illuminating read.

Growing your business sustainably and successfully isn't just about systems, visions and values. The secret to a thriving business? It's in the team - the people part.

Learn how to develop a standout, successful business by putting people at the heart. Top-tier business consultant Annie Hyman Pratt knows that the key to a successful business is the team behind it. Most business books on shelves today focus on either the structure part (processes) or the culture part (values). What's missing? The all-important 'people part' - the often hidden, often misunderstood area of a business where team members and team leaders interact and have their greatest impact.

As Annie reveals the power and promise of this missing link, you'll discover:

• the secret of self-leadership - the way you show up as an individual in your work and how to perform effectively in the face of pressure or stress
• the key to effective teamwork - the way team members interact, especially in times of challenge or change
• how these two abilities together create the conditions for a business to perform at its best - and for leaders to have the positive impact they desire
• a wealth of practical tools and techniques for creative thinking, decision making, problem solving, negotiating and more

In a world where the rate of change is increasing exponentially, with burnout and overwhelm at epidemic levels, it's more essential than ever to get this part right.

This book sheds light on 'hidden' aspects of management theory by questioning its moral foundations: ethical and moral principles tend to become over time, deeply embedded, if not buried, in the intellectual and disciplinary subfields of management, particularly when the latter vie for scientific status. In the process, they often become invisible or indecipherable both to those who advance and diffuse knowledge as well as to those who receive, interpret and apply it. The contributors to this book explore in various subfields of management thought a number of important moral and ethical issues. What is the definition of 'good behaviour' - and hence of 'bad behaviour' - implicit behind the theories we use and produce? Can we find, historically, a trace of moral and ethical dilemmas and debates in those intellectual subfields that tend to posture today as morally neutral? What is the conception of human nature and social reality embedded in modern management thought and theories? How do those implicit and hidden cognitive schemes influence the development of research and knowledge in those various subfields? How do they prevent certain issues from emerging? How do they shape debates, practices and beliefs - leaving little room to approach the world differently and to depart from mainstream perspectives? This unique treatment of the moral foundations of knowledge management will provide a stimulating read for academics, students and professionals focusing on business and management, business administration, sociology, organizational behaviour and moral philosophy.

Is corporate social responsibility (CSR) a universal idea? Is the same exact definition of CSR relevant for any organization, regardless of context? Or would such a definition need to be adapted to fit different types of organizations, in different cultures, industries and sectors? This book discusses how CSR should preferably be practiced. The expert authors share their knowledge on whether a broad definition of CSR can be practiced as is or if it first has to undergo changes to suit the context. The leading group of contributors argues that anyone wishing to adopt the CSR idea in their organization needs to take the context into account and, thus, find a version of CSR that fits the specific industry, sector, national culture, religion and so on, in which the organization exists. The book discusses the universality of CSR and includes a comparison of the relevance of a broad, general definition of CSR for organizations in contexts such as Buddhism and Islam, developing countries and the food processing, shipping and pharmaceutical industries. Guidelines for conducting studies on the examination of the relevance of CSR for organizations in any particular generalized context are also provided. Academics, students and practitioners involved in the fresh field of CSR will find this an essential resource. Contributors include: A. Ahmad, T. Aroni, A. Athanasopoulou, F. Azmat, W.L. Chan, J.E.-T. Cheah, D.K. Davidson, I. Fafaliou, S. Goerpe, P. Gottschalk, G.M. Hall, J.M. Hansen, M. Z. Haque, S.-w. Hsu, D. Jamali, C. Karam, M. Lekakou, L. Montanheiro, B. OEksuz, A. OErtenblad, P. Perry, P. Reinmoeller, J.W. Selsky, E. Stefanidaki, I. Theotokas, W. Visser, J. Weikert

'This book is about one super-important concept. You must learn about 'Strategic Inflection Points', because sooner or later you are going to live through one.' - Steve Jobs There are moments in any business when massive change occurs, when all the rules shift fast and forever. They can make or break companies and individuals, and they can happen at any moment. Andrew Grove calls such moments strategic inflection points, and he lived through several as CEO of Intel, where he transformed the company into the world's largest computer chipmaker, and the 7th most profitable company in the Fortune 500. Drawing on decades of personal experience and insight, as well as examining timeless examples from other companies, Grove reveals how to identify and exploit the key moments of change that generate either drastic failure or incredible success. Only the Paranoid Survive is a classic lesson in leadership that anyone in any industry will benefit from. Because we must all assume that something will change - and soon.

This book advances our understanding of interaction processes in multi-organisational partnerships, alliances and networks. By adopting a relational approach on collaboration, control, learning, conflict in and failure of inter-organisational relationships and networks, the book attempts to fill an existing gap in the literature. In so doing, it poses and answers leading questions such as: Which processes matter inside inter-organisational relationships and networks? What are the consequences of relations within them? The contributors' approach is relatively novel in the field of network studies: the process or relational stance taken complements existing knowledge on structural characteristics of inter-organisational relationships and networks. A number of key processes essential to their functioning and performance are addressed, and a future research agenda for structuralist, interactionist and combined approaches is recommended. Academics and practitioners focussing on organisation studies in general, and inter-organisational network research more specifically, will find this book a compelling read, as will consultants in inter-organisational collaboration and relationships.

Part autobiography, part insight into the power of a unique marketing campaign, part warts and all of living the dream in a dream job. Ben's story is more holistic than just travel; it's motivational and aspirational. From leaving the UK on an adventure trip to Africa, Ben has led the dream and shows how following your passions can lead to life changing opportunities. No-one else has won the Best Job in the World, and Ben is often asked what is like participating in the competition, winning and living the job and what he's been doing since. This book answers those questions. Key features: Fantasy to reality Living on a tropical island is a common daydream, Ben's story shines the light on the highs and lows of living out the dream.Inspiration hope for people who are stuck in a rut. Look for opportunities and grab them with both hands.Entertainment/Escape the book is rich with humorous and poignant stories about the challenges of being catapulted into a high profile job in an idyllic location, and what happens after the best job in the world.Motivational understand other cultures better, embrace the unknown and overcome life's obstacles and challenge the 'expected' route through life.Authenticity the author is the only holder of the title Best Job in the World. It is a unique insight into a unique program and all that that entails.

The global attention generated by the unprecedented marketing and advertising campaign also provides an insight into how to successfully engage with a diverse market on an international level. Management and leadership lessons emerge and are shared by Ben as he adapts to his new role, as the caretaker of a Great Barrier Reef Island and subsequently navigates his new career opportunities.

This Handbook draws on current research and case studies to consider how managers can become more creative across four aspects of their business: innovation, entrepreneurship, leadership and organization - and does so in an accessible, engaging and user-friendly format.That managers need to be 'more creative' has become something of a mantra, but little has been written about what this actually means and how it might be achieved. The Handbook of Management and Creativity presents a coherent collection of original chapters from leaders in multiple disciplines, combining current research pre-occupations with practical solutions and strategies in the field. Each chapter combines new research, practical examples and tools, case studies, visual aids, and questions for discussion, designed to stimulate debate and reflection in the workplace or in the seminar room. The book is thematically organized, making it easy to navigate for the general reader and allowing managers, university course directors and students to extract readings relevant to their individual requirements. It is suitable for managers across all industries and advanced students of management and creativity, as well as researchers interested in applying creativity research to industry. Contributors include: N. Beech, C. Bilton, R. Bridgstock, S. Cummings, D. Eikhof, D. Grant, G. Greig, E. Gulledge, R. Hall, G. Hearn, L. Heracleous, V. Heywood, C. Jacobs, L. Keung, L. Lim, M. Malle Petty, K. Oakley, D. Oliver, S. Oyama, S. Proctor-Thomson, G. Schiuma, F. Sorensen, C. Steyaert, J. Sundbo, T. Thanem, S. Vaerlander, B. Walker, S. Wilson, Z. Zhu

This authoritative collection reprints in book form some of the most important research papers on the principles and practice of governance in the public sector. Part one reflects on the eclectic nature of public-sector governance research, presenting papers which reflect six different perspectives of the meaning of governance in a public sector setting. Parts two and three focus on the relationship between governance structures and public sector management and accountability. The articles presented in part four consider governance within various national and international contexts, such as the IMF and the World Bank, the USA, Europe and Australia together with the impact of globalisation on governance in developing countries. Ron Hodges' collection will provide an invaluable source of understanding to all those working in the field of public sector governance. It contains 28 articles, dating from 1984 to 2003.

This book challenges the current thinking on trust largely based on studies in stable contexts, by presenting new empirical studies of trust and trust building in a number of less stable, less institutionalized settings. These contexts are gaining in prominence given the globalization and virtualization of organizational relations, development of high velocity markets, and the growing importance of intangible resources. The empirical studies presented in this book have been conducted by scholars with a wide variety of disciplinary backgrounds, employing insights from a diverse range of fields including organization theory, knowledge management, sociology, psychology, economics, management, human resources management and communication sciences. Data from twelve different countries, including Eastern and Western European countries, Mexico, Tanzania and Western European countries is analysed, illustrating relations within and between organizations and nations. These organizations exist in environments that can be typified as uncertain because institutional, taken-for-granted or rational bases for control and trust are lacking. Several fresh insights into how trust is built and sustained in uncertain circumstances are presented, and relevant yet challenging directions for future research are proposed. This accessible and interdisciplinary book will appeal to a wide-ranging audience encompassing academics from a number of fields focussing on trust. It will also be warmly welcomed by business and management practitioners, particularly those confronted with developments that create uncertainty.

What can you learn from the world's most successful companies? Marvel characters have been shaping pop culture for decades and when comic books were no longer keeping the company afloat, Marvel Studios was born. Marvel Studios is the multibillion-dollar home to iconic franchises. They are known for creating brilliant multilayered worlds and storylines that allow their audiences to escape into a fantasy and inspire the creative side of every viewer. But, behind those visionaries is a well-oiled storytelling machine dedicated to getting the Hulk's smash fists in the hands of every child and a sea of Spiderman costumes deployed every Halloween. The Marvel Studios Story educates you on how one of the largest creative companies in the planetary universe runs their business and keeps their fans and their parent company, Disney, counting the profits. Through the story of Marvel Studios, you'll learn: How to recognize and pursue additional revenue streams. How a company can successfully balance the creative with business to appease investors and fans alike. And how to keep a decades-old superhero franchise new and exciting without losing sight of its roots. The Marvel Studios Story will help you understand and adopt the competitive strategies, workplace culture, and daily business practices that enabled a struggling comic book publisher to parlay the power of myth and storytelling to become one of history's most successful movie studios.

With contributions from some of the field?s most influential scholars, this Handbook provides a path forward for students and researchers interested in strategy process research from a middle management perspective. This groundbreaking Handbook both reviews existing theory and explores new ground concerning key issues surrounding middle management?s influence on strategy making.Split into five distinct sections, the book explicates the unit of analysis and presents foundational theories, emerging models, cutting-edge methods, and original empirical research in strategy process research. Contributors with diverse theoretical and methodological perspectives identify and address a wide range of research issues relevant to middle managers? participation in strategy making, such as social network analysis and video methodology. Standout chapters include one on complex strategic integration by Robert A. Burgelman and one on development of theory by Henry Mintzberg. This Handbook is a must-read for academics interested in strategy process research as it suggests novel research approaches for addressing relevant phenomena and provides an up-to-date review of the extant literature in the area.

Worldwide, public sector organizations are implementing commercial packaged software solutions, or enterprise resource planning (ERP) systems, to increase productivity and customer service as well as to deploy manageable business processes. To that end, this book provides workable solutions from experienced public sector program and project managers, consulting leaders and academic researchers who have proven expertise in large scale public sector ERP implementation.Existing research shows that while public sector enterprises generally agree by consensus, and thus have different management cultures than their private sector counterparts, their management practices are driven by a private sector model. Given the tremendous growth in public sector ERP spending and the risks associated with such politically-charged projects, new approaches to change management must be explored. The contributors present expertly researched federal, commercial and academic views on how public sector organizations are integrating their business processes, and how they relate to the private sector experience. The discussion covers all aspects of the new private sector management paradigm, including strategic planning, change management, process change, and information system implementation. The contributors provide details on the implementation steps, and make suggestions for how public sector program managers and contractor teams should plan change management and ERP initiatives. Researchers and students in the areas of management, public sector enterprises and public policy will find the volume's insights of great value. Managers with oversight in public sector organizations will find the volume of great practical interest.

For decades, the writings of James MacGregor Burns have defined the central issues in our understanding of leadership. Their impact is illustrated here through ten chapters exploring Burns' research on presidential leadership and related issues of moral and effective leadership, the nature of social change and transformation, and the subtleties of the relationships between leaders and followers. Exploring history through the dynamics of leadership, this extraordinary volume outlines the dynamics of social change and transformation and illustrates how leaders shape followers' motivations. The transactional and transforming leadership of various US presidents are considered within broader questions of personal ethics, conflict and compromise, and historical contingency. The presidencies of Thomas Jefferson, Franklin Roosevelt and Lyndon Johnson in particular transformed American society and American politics. The essays in this book explore the several ways they fought for enduring human values using power resources that aroused and satisfied deep human motives and tested the limits of leadership effectiveness and morality. Students of leadership, the US Presidency, the American founding, and history more generally will find this book enlightening. Scholars and leaders in business, psychology and philosophy with also find much of value given James MacGregor Burns's insightful analysis across a wide field of disciplines. Contributors include: S.T. Allison, D. Bradburn, J.B. Ciulla, R.A. Couto, T.E. Cronin, G.R. Goethals, G.R. Hickman, E.J. Larso, G. Sorenson, P. Spero

* Serves as a design/art direction/writing/creative-collaboration primer for non-designers * Enables development of a common frame of reference for business and creative professionals, to foster better understanding and appreciation of the creative process - and better business results * Includes a chapter on diversity, equity, and inclusion in design

Ethics, social responsibility, leadership, governance. These terms are heard in the classroom, in the boardroom, and viewed on the front page of newspapers and magazines. Yet serious attention to the relationships among these concepts is lacking. Although commitments to leadership, ethics, and social responsibility are evident, individuals and companies are falling short in combining these duties into policies and cultures that guide behavior and decisions. The missing element is a broad-based and integrated approach to responsible leadership and governance. This volume provides the leading thinking on these issues and includes a discussion of emerging areas that require future attention. The contributors - leading scholars in the fields of leadership, governance and social responsibility - summarize the state of the literature, identify complementary insights and perspectives, discuss areas of conflict and disagreement, and include a provocative and stimulating agenda for further investigation. They point up practical consequences of these perspectives in light of developments that have exposed the shortcomings in practice. Several contributors focus specifically on the challenges faced by global companies in developing and maintaining leadership and governance practices that are responsive to different national institutional and cultural settings. Thorough coverage and insightful discussion make this an essential reference for scholars and students of leadership, corporate responsibility and professional ethics, as well as for all those directly responsible for establishing the ethical codes and practices of their organizations.

This book documents the progress that managerial and professional women have made in advancing their careers, and the challenges and opportunities that remain. In the context of increasing numbers of women entering the workplace and indeed pursuing professional and managerial careers, it examines why so few women occupy the top positions in corporations. The editors maintain that whilst the benefits of employing women in executive roles is now being recognised, and efforts are being made to ensure career advancement, female employees do still face a struggle against male bias and the proverbial 'glass ceiling'. In order to build upon the progress that has been made, the book advocates more successful role models for women, an increased commitment from corporations to look at the opportunities for leadership that women present, and extended research into the strengths and failings of organisations in this regard. A broad range of issues are explored, including ongoing challenges of work-family integration, perceptions of gender, leadership and career development, the ethics of office romances, and women at mid-life. Best practices for supporting women's career advancement are then illustrated using the efforts of award wining companies as case studies. The cutting-edge contributions to this book provide an outstanding review of the literature. As such, it will be invaluable to both academics and practitioners with an interest in business, management and human resources.

"Reading this new edition of Organizational Behavior and Management, students become involved participants in learning about behavior and management. The 12th edition combines text, self-learning exercises, group participation exercises, and cases. These elements are directed at students interested in attempting to predict the behavior of people working in organizations. Organizational functioning is complex. This edition devotes attention to encouraging the development of these probing and diagnostic skills. The first step in this development is for each reader to increase his or her own self-awareness. Fundamental themes are woven throughout the book, including globalization, managing diversity and demographic changes, technological changes, ethics and social responsibility. These themes are consistent with the recommendations for balanced subject matter coverage made by the American Assembly of Collegiate Schools of Business/International Association for Management Education."

For decades business management teams have learned lessons and absorbed wisdom from an array of disciplines - psychology, sociology, biology and more - but philosophy, and the wisdom it embodies, has long been overlooked. World-renowned business philosopher Anders Indset wants to correct this oversight through his mission to introduce practical philosophy into every organisation. Intended as a source of inspiration, Philosophy@Work explores the integration of philosophical tenets into the business landscape, and how they can be applied to personal development, the art of leadership and coping with the forces of change. Within its pages are reflections from twenty-seven of the world's leading business thinkers, including Dorie Clark, Erica Dhawan, Mark Esposito, Stew Friedman, Marshall Goldsmith, Anil K. Gupta, Gianpiero Petriglieri, Haiyan Wang and many more. Through articles, interviews, and essays, they share their insights into the profound impact philosophy can have on business. This is a starting point to a world of practical applied philosophy, a first glimpse into the beginning of a new era.

As the importance of corporate social responsibility grows, especially environmental responsibility, it is imperative to acknowledge the impact of the individual on a company's environmental performance. Given that individuals spend much of their day in the workplace, it is crucial to understand both their behaviours and the potential impact they can have on the company's environmental performance and the environment. Bringing together leading academics from various research fields, this Handbook examines the features and challenges within the area of employee pro-environmental behaviour. The Research Handbook on Employee Pro-Environmental Behaviour brings contributions that consolidate existing research in the field as well as adding new insights from organisational psychology, human resource management and social marketing. Drawing on studies from across the methodological spectrum, this Handbook covers a broad range of topics from the antecedents and consequences of employee pro-environmental behaviour to ways in which employers can encourage pro-environmental behaviour. This Handbook will be an invaluable tool for those engaged in research in employee environmental behaviour and sustainability. It will be especially useful for postgraduate students of environmental employee behaviour as well as environmental consultants and practitioners seeking to gain an understanding of employee behaviour. Contributors include: B. Asfar, N. Ashkanasy, W. Binney, M. Bissing-Olson, F. Bowen, P. Bradley, L. Brennan, J. Callewaert, Y.H. Cheung, C. Ciocirlan, M. Davis, S. Dilchert, C. Dutra, P. Endrejat, S. Fudge, B. Gatersleben, D. Gregory-Smith, A. Guntner, R. Hahn, S. Kauffeld, R. Klein, F. Klonek, M. Leach, A. Leung, S. Lockrey, D. Manika, R. Marans, N. Murtagh, T. Norton, D. Ones, F. Ostertag, P. Paille, S. Parker, A. Ruepert, S. Russell, I. Shah, A. Shahjahan, W. Staples, L. Steg, T. Tudor, D. Uzzell, C. Verfuerth, K. Verghese, V. Wells, B. Wiernik, L. Yang, H. Zacher