Conducting a Communication Audit: Promoting Organizational Effectiveness through Communication Efficiency equips readers with the knowledge and skillsets they need to conduct successful communication audits and, in doing so, help organizations overcome their communication issues. The text teaches readers how to identify communication problems within organizations and then how to use this diagnostic information to enhance communication across the organization. Opening chapters provide readers with context for communication in the organization, as well as foundational determinations for beginning the audit process. The material discusses the importance of performing communication audits, the role of the communication consultant, setting goals and determining a strategy, and involving key stakeholders in the process. Additional chapters walk readers through the steps involved in an audit, including conducting a needs assessment, collecting data, analyzing data, and communicating results. Readers learn how to use audit results to create an internal communication strategy, infuse communication audits into organizational culture, and utilize results to inform organizational training. Closing chapters address the nuances of communication audits in a digital world and clearly summarize key ideas from each chapter. A dynamic, practical, and approachable handbook, Conducting a Communication Audit is an ideal resource for courses and programs in communication, business, and organizational communication and behavior.

This important Handbook is an essential guide to the state-of-the-art concepts, debates and innovative practices in the field of cumulative impact assessment. It helps to strengthen the foundations of this challenging field, identify key issues demanding solutions and summarize recent trends in forward progress, particularly through the use of illustrative case examples. Taking an international and transdisciplinary approach, this Handbook provides readers with frameworks and methodologies currently in use by leading academics, consultants and many others involved in cumulative impact assessment and management. This wide-ranging body of work demonstrates increased application of relevant, cross-disciplinary science to cumulative impact assessment problems, as well as a continued commitment to bridge the theory and practice gap for more effective and efficient assessments. Chapters also address contemporary and often controversial issues across a variety of sectors including agriculture, energy, watershed management, regional land use planning, and transport. This cutting-edge Handbook will be of great interest to academics and students who wish to further develop their understanding of key concepts within the field. It will also be beneficial to practitioners, industry, government officials and the many organizations involved in cumulative impact assessment processes.

This engaging and timely book demonstrates how a deeper understanding of theories about organizations are necessary for the development of a relational sociology and provides an in-depth explanation of globalization and social change. It also examines how social bonds are constructed through combinations of different forms of communication and investigates the bonds of intimate relationships and partially organized relationships such as street gangs, brotherhoods, and social movements. Goeran Ahrne addresses the five key organizational elements: membership, rules, monitoring, sanctions, and hierarchy and illustrates this detailed analysis with examples of organizations ranging from rock groups and mafias, to global organizations such as Google, and meta-organizations such as FIFA. Drawing on extensive research with co-authors, Ahrne reviews how both old and new relationships expand, change and remain together amongst globalization and social change. This insightful book will be an invaluable resource for researchers and students in organizational studies as well as those studying sociology. It will also provide useful guidance for sociologists and theorists interested in social and organization theories.

That monkey could be someone else's problem!

This book, one of the most liberating in the extraordinary One Minute Manager Library, teaches an unforgettable lesson: how to save time to do what you want and need to do. Step by step the authors show how managers can free themselves from doing everyone else's job and ensure that every problem is handled by the proper person. By using the Four Rules of Monkey Management, managers will learn to become effective supervisors of time, energy and talent – especially their own.

"With humour and logic the authors describe the delicate business of assigning monkeys to the right masters and keeping them healthy…Can lead to effective delegation"
PUBLISHERS WEEKLY

Donald W. Katzner explores concepts, their properties, and the implications of those properties that underlie many of the current approaches to the economics of firm organization. The book examines these matters in important new ways and in ways that have not been fully considered in the existing literature. Topics covered include authority structures, the social interaction (including supervision) among employees required to fulfill the responsibilities of their jobs, participatory decision making to the extent that it occurs, the impact of time, and certain kinds of complexity and efficiency, all of which are fundamental to analyses of the internal organization of the economic firm. The author provides a clear and extensive presentation of the basic ideas, and examines how they relate to the firm's operation and profitability. He also develops and employs measures of the dimensions of pyramidal authority structures and analyzes the relationship between them. This book should be of interest to graduate students and scholars interested in the economic fundamentals of firm organization. It is relevant for an introductory graduate course in organization theory in economics departments and business schools. It will also appeal to scholars in such fields as sociology and psychology who work in organization theory from the perspective of their own disciplines.

This title deals with: Creating the long-term goal of value and the short-term goal of profitability, liquidity and solvency; analysing and interpreting financial statements; using a financial calculator to perform financial calculations. Managing cash flow (liquidity), accounts receivable and inventory (stock). The title has been written for managers involved in marketing, human resources (HR), information technology (IT), procurement and materials management (MM), as well as professionals such as architects, attorneys, engineers, doctors and other medical practitioners in private practice. This book is ideal for anyone who has little or no prior knowledge of accounting or financial management.

Judgment and Leadership presents original thinking and addresses age-old concerns regarding the relationship between judgment and leadership. These two concepts are inseparable. Judgment guides every action that a leader takes and underlies every thought, emotion, or justification that leaders form. This volume extends the study of judgment and leadership across disciplinary and conceptual boundaries. For the first time, the most original and influential thinkers on judgment and leadership are brought together in a single volume and they represent a diverse set of disciplines, including critical studies, psychology, political theory, international policy, adult learning theory, management and organizational studies, philosophy, cross-cultural studies, and neuroscience. The result is an engaging look at one of the most important issues facing organizations, politics, and society: leaders and their judgment. The book describes the challenges and opportunities that leaders face when confronted with political, social and business challenges and offers an insightful and comprehensive review of leadership and its role in crisis. The authors explore how a leader's actions and judgments are shaped by their experiences. It is a highly accessible account of how leaders learn and practice judgment and a guide for leaders faced with intense and challenging problems. Scholars studying leadership, judgment, decision-making, critical thinking or problem-solving seeking the latest original thinking on the topic of leadership and judgment as well as educators seeking to develop their students' knowledge about judgment from a multidisciplinary perspective will find this volume an invaluable resource as will leadership trainers, educators, coaches, and human resource professionals seeking to improve and develop leaders.

FAMILY BUSINESS provides the next generation of family business owners with the knowledge and skills needed for the successful management and leadership of the family enterprise. The author, Ernesto Poza, uses both text and cases to explore a diverse set of family firms, examining the interrelationships between the owners, the family, and the management team. FAMILY BUSINESS, at its core, is a practical book that presents management and family practices to model success as well as an honest look at the advantages and challenges facing family enterprises. With an emphasis on leadership and positioning for the future, FAMILY BUSINESS illustrates how the family enterprise can achieve sustained growth and continuity through generations. Available with InfoTrac (R) Student Collections http://gocengage.com/infotrac.