What's the toughest job in the world? No, it's not sales. It's not marketing, product development or even starting a new business. The toughest job is dealing with people. And the toughest person you'll ever have to deal with is yourself. In this book Russ Baleson gives you twenty-five invaluable strategies for building relationships and for motivating yourself and others. Russ has been a highly-respected trainer and coach for more than thirty years. His passion, drive and experience give him the confidence to speak the unvarnished truth to people at all levels. Now he shares his insights, observations and skills with you.

Ten hours into the race. It's 02:00 and pitch black with a Force 8 gale blowing. Team Stelmar are battling with heavy seas and stormy weather; the wind and spray are lashing the crew on deck, the helm struggles to control the boat as it lurches violently from wave to wave. Suddenly, a shout of 'man overboard!' jerks the off watch out of their restless sleep...You are the Skipper. How would you prepare for this disaster? You are in the middle of the Southern Ocean; three crew down. It's Christmas Day and your boat is 2000 miles behind the rest of the fleet. There is still a month to go before dry land. How do you motivate your crew? The Global Challenge teams for 2004/5 have been announced at the London Excel Boat Show. 15 amateur volunteers are looking to you for leadership. What do you do to turn them into a high performing team before the race starts in ten months time? BOAT to BOARDROOM uses the extreme case study of the 2004/5 Global Challenge round-the-world yacht race to demonstrate leadership and teamwork in action. Paula and Alex intelligently draw out the real life learnings and translate them into practical tools and lessons that can be used in everyday business.

This practical book explores collaborative inquiry as an approach to research and change in organizations where internal members and external researchers work together as partners to address organizational issues and create knowledge about changing organizations. Taking a research-based approach, Abraham B. (Rami) Shani and David Coghlan analyze the challenges that participants face in building a partnership between researchers and practitioners throughout the phases of collaboration. Chapters explore how collaborative partners assess the organization's current and future capabilities by expressing the present and future in creative imagery and by making relevant changes in the organization to create that future. The book examines the theoretical foundations behind collaborative inquiry in addition to the methodologies of this approach to organization development and change. Mapping both the theory and practice of collaborative inquiry, this book will be a valuable resource for scholars and students of organization studies and research methods, particularly those with a focus on business and management. It will also be beneficial for practitioners interested in collaborative and action research modes.

Tackling the pressing challenges that business schools face as they deliver the UN Sustainable Development Goals (SDGs), this How To guide provides rich insights into how to create and sustain the business schools of the future. The SDGs are ubiquitous and this signals that business schools need to embark on an urgent paradigm shift to embed the SDGs into their research, education and operations. Taking an integrated approach to sustainability, this work provides rich insights into how business school leaders, academics, students and professional staff can create the business school of the future; one that has close collaborative relationships with its stakeholders, that is inclusive and advances responsible management education, and ultimately generates positive societal benefits. The authors consider the drivers for sustainability and the roles of accreditation and rankings' bodies, and how through their research, educational offerings and governance, business schools can develop new modus operandi to embed sustainability. Accessible yet rigorous, the combination of theory with real-life examples in this research-based book will prove invaluable to leaders and managers in business schools as well as all those with an interest in shaping their agenda and activities, including students, scholars and all stakeholders interested in creating more sustainable futures.

How to Manage Student Consulting Projects describes the key principles and tools needed by project advisors to manage student consulting projects in an academic setting. The authors highlight different approaches for managing student consulting teams, including an innovative model in which graduate students manage undergraduates. This model of experiential learning suggests that project advisors should include reflection of learning as a key outcome for any student consulting project. The book also emphasizes the importance of evaluating both team and individual performance in a project's overall success, and data are shown on the positive impact that student teams have had on clients. In addition to offering strategies that project advisors can use to improve project performance, the book provides information for program administrators and deans, as well as project managers in non-academic settings, to help in the development and running of project-based learning.

This book provides a critical insight into the ongoing debates and controversies that surround employee empowerment and workplace innovation. It highlights competing interests and conflicting values, and illuminates some basic tensions between confident rhetoric and everyday realities. Martin Beirne's contribution marks a contrast with established academic investigations in this area. It combines sober analysis with advocacy to claim space for a research-based activism among coalitions of critical researchers and like-minded practitioners that can anticipate and promote genuinely enriching and empowering ways of managing and organizing work. Advanced students of management and organization will discover an invaluable, thought-provoking resource. It offers fresh insights, stimulating arguments and applied knowledge that will also appeal to managers with responsibility for work and employee relations, and to educators and researchers in the areas of critical management studies, work and employment. Contents: Foreword Foreword to Empowerment and Innovation 1. Perspectives on Empowerment and Progressive Change at Work Part I: Contemporary Developments 2. Progressive Teamworking: Disputes, Promise and Practicalities 3. Technology and User Empowerment 4. Financial Participation 5. Gender and Empowerment 6. Culture, Management and Innovation Part II: Enabling, Enacting and Regulating 7. Sustaining a Voluntary Commitment 8. Public Policy and Regulatory Initiatives References Index

Economics for Nonprofit Managers and Social Entrepreneurs updates the world's first textbook in nonprofit economics, and shows how economics contributes to better managerial decisions on social matters. A pioneering textbook for nonprofit and social managers, this second edition adds risk analysis, game theory, and behavioral economics to the managerial tool kit, along with analysis at the margin, opportunity cost, elasticity of demand and supply, market power, and cost-benefit analysis, with numerous timely examples. This text is essential for nonprofit managers and social entrepreneurs, and of interest to all economics students.

You're a leadership coach, not a salesperson! How do you build a thriving business working with Blue Chips? The Leadership Coaching Alligator Handbook will help you: * Connect with leaders in Blue Chips * Switch them on to the value of your leadership coaching * WIN business with them * WIN business with other leaders in the same company * Build long-term relationships and WIN business year-on-year * Proactively use referrals to WIN business in other companies You can achieve all this by playing to your strengths as a coach. No need to reinvent yourself as a marketing professional. You'll enjoy growing your business as much as you enjoy coaching your clients!

This incisive book integrates the academic fields of sustainable production and consumption (SCP) and sustainable supply chain management (SSCM) as a framework for challenging the current economic paradigm and addressing the significant ecological and environmental problems faced by the contemporary business world. Outlining the growth and progress of consumption in the developed world, initial chapters explore the numerous problems that have emerged from the current mode of consuming resources, and how we might engage in more sustainable consumption practices. The book goes on to address the historical development of mass production and the ecological damage caused by an unsustainable linkage between mass consumption and mass production. Considering the future of the supply web, it illustrates how SSCM can play a leading role in the transition towards a more sustainable economic system if it is able to address contemporary ecological concerns more effectively. This insightful and optimistic platform for ecological supply chain management is a rousing call to arms for business and management scholars hoping to propose innovative methods of improving the sustainability of consumption, production and supply webs. It will also benefit the work of business practitioners and entrepreneurs looking to engage in more sustainable business operations.

Research has indicated that busy managers are often so busy 'putting out fires' that they feel overwhelmed and therefore find it difficult to accomplish the strategic elements of their role. They frequently end up doing things themselves (even sometimes taking over operational tasks from direct reports) because they feel it is just easier and quicker than telling or showing someone else what needs to be done. And sometimes have little confidence in the competence and ability of staff to successfully problem solve or make effective decisions. Those who receive effective coaching develop increased awareness and are more prepared to take responsibility. In the longer term this develops qualities such as self belief and confidence which actually leads to improvements in competence (in those being coached). And therefore a reduction in stress for the coaching manger. This book provides practical ways for managers to develop the potential of those they manage by adopting a simple coaching approach.

This thoroughly revised second edition presents up-to-date analysis from various academic streams and disciplines that illuminate our understanding of employee voice from a range of different perspectives. This wide-ranging Handbook demonstrates that research on employee voice has gone beyond union and non-union voices to build a wider and deeper knowledge base. Exploring the previously under-represented paradigm of the organizational behaviour approach, new chapters take account of a broader conceptualization of employee voice. Written by expert contributors, this Handbook explores the meaning and impact of employee voice for various stakeholders and considers the ways in which these actors engage with voice processes such as collective bargaining, individual processes, mutual gains, task-based voice and grievance procedures. This comprehensive Handbook will enable the reader to engage with the debates surrounding employee voice and help to extend our overall understanding of what goes on in workplaces at the heart of modern economies. This second edition of the Handbook of Research on Employee Voice will be a vital resource for academics and students researching human resource management, organizational behaviour and employment relations, while its forward-thinking approach will also appeal to policy makers, employers and union officials. Contributors include: M.M.C. Allen, A.C. Avgar, A. Barnes, M. Barry, C. Benassi, J. Benders, C.T. Brinsfield, A. Bryson, J.W. Budd, C. Casey, J. Chan, S. Chillas, N. Cullinane, T. Dobbins, V. Doellgast, J. Donaghey, T. Dundon, M. Edwards, R. Freeman, R. Gomez, J.A. Gruman, B. Harley, J. Harmer, E. Heery, P. Holland, J.A. Ingvaldsen, M. Irfan, S. Johnstone, S. Kaine, S. Kalfa, B.E. Kaufman, K. Kenny, B. Klaas, T. Kretschmer, D. Lewin, A.A. Luchak, M.M. Lucio, C. MacMillan, A. Marks, M.G. Menendez, P. Mowbray, K.R. Murphy, W. Nienhuser, D. O Shea, G. Patmore, D.M. Pohler, S. Procter, A. Pyman, A.M. Saks, S. Sekwao, P. Strom, J. Syed, L. Thornthwaite, K. Townsend, W. Vandekerckhov, A. Wilkinson, S. Williams, P. Willman

Cybercrime is on the rise, and it is becoming easier and easier for criminals to steal your personal information. Toolkits to create viruses, spyware, and other forms of malware are now readily available to anyone wishing to defraud and do damage, and you could be leaving yourself open to attack. It is estimated that standard computer-based defence systems catch only 25% of malware attacks. Do you know the risks you're running online? Are you protected? An Introduction to Hacking and Crimeware answers your concerns and provides a foundation-level overview of the dark world of cybercrime. Know your enemy An Introduction to Hacking and Crimeware is a comprehensive pocket guide to more serious online threats. Knowledge of these threats will help you understand how to ensure that your computer systems are protected and make sure that your business is safe, enabling you to focus on your core activities without fear of attack. Fight back In this pocket guide, the author: *Identifies terms and defines exactly what crimeware is, both intentional and unintentional; *Gives specific, up-to-date examples to help you identify the risks so that you can protect your business; *Explores the increasing use of commercial off-the-shelf (COTS) hacking tools, exposing the enemy's tactics; *Gives practical suggestions of active defence, so you can fight back; *Provides a valuable list of up-to-date, authoritative sources of information, so you can stay abreast of new developments and safeguard your business. An Introduction to Hacking And Crimeware will equip you with the vital information you need to deal with the threats presented by hacking and crimeware in all their many forms, safeguard your online information, and potentially save you and your business from very real danger.

This comprehensive Handbook explores both traditional and contemporary interpretations of qualitative research in the workplace, examining a variety of foundational and innovative qualitative methodological approaches. Expert international contributors discuss how organisations have undergone substantial changes, prompting novel research agendas, which, in turn, required inventive applications of qualitative methodologies in a range of workplace contexts. The Handbook comprises three parts, which consider the foundational knowledge of qualitative methodologies; innovative additions to these methodologies; and their application in a range of workplace contexts and disciplines, including management, health and education policy. Chapters focus on context and the role of reflexivity as central issues for decision making about appropriate methodologies, highlighting how qualitative research has responded to contemporary developments in workplaces, such as the global dispersal of organisations, flexible work arrangements and changes to stakeholder relationships. Analysing the challenges and opportunities for conducting qualitative research in modern organisations, this Handbook will be critical reading for academics and students of organisation studies and qualitative research methods, particularly those with a focus on business and management.

Amidst rapid and fundamental shifts in the economic, geo-political, technological, and societal landscape, this cutting-edge book makes the timeless case that research can be informed by problems in the 'real world' and make important contributions to theory and practice. Throughout the book, the authors argue that there is a 'sweet spot' where both scholarly and practical research can be done simultaneously. It offers readers insightful and rich examples of how this can be achieved, including frameworks, examples, ideas, and tools which will guide researchers in the lifelong task of defining themselves as researchers and crafting their own unique research practice. It also features critical insights into careers oriented toward having impact on practice, reflective questions that make the principles personal and relevant, and a framework to help develop the network of connections required for research to impact practice. Speaking to the graduate student in all of us, How to Do Relevant Research will greatly benefit Ph.D. students and early career academics who gravitate towards this kind of research but worry about its feasibility and instrumentality, mid-to-late career scholars who do research for practice and teach young scholars how to do it, and to researchers in a think-tank or consultancy who want their work to be scientifically sound and practically useful.

Illustrating the interdisciplinary implications for research on creativity development, this book focuses on the new concept of 'knowledge differences' that arise between people, organizations and various phenomena. It describes how these key differences create boundaries knowledge, a dynamic process that accelerates innovation. Chapters offer interdisciplinary perspectives on the topic to stimulate knowledge convergence across dissimilar fields of research, including business studies, economics, psychology and the arts. Following Arthur Koestler's theory of creativity, this insightful book shows how bisociation - the recognition of similarity in the collision of two distinct concepts - can be expressed through boundaries vision and boundaries knowledge, applying these twin concepts to the field of business and management. Focusing on literature related to strategy theory and knowledge creation theory, the book presents a theoretical framework for applying boundaries knowledge and boundaries vision to dynamic capabilities and knowledge creation in business innovation. Pioneering new frameworks for innovation, this book offers key insights for students and researchers of creativity development across various business-related fields. It will also benefit business leaders and managers, describing a key path to knowledge creation in professional environments. Contributors include: M. Kodama, M. Kimura, Y. Takano, T. Oka, T. Yasuda, N. Tokoro, Y. Mizukami, M. Yamamoto

This unique book provides a novel and challenging framework for understanding and influencing organizational change. It reimagines managing and leading change as the mindful mobilization of maps, masks and mirrors. The book challenges overly rational views of change management and leadership. Addressing the gaps, paradoxes and ironies of organizational change, it exposes how deep the faults of traditional change management lie. The authors successfully bridge the divide between scholarly treatises and textbooks on leading change. Summarizing and integrating the diverse literatures on change, this dynamic book is an invaluable resource for change researchers and specialists. Abundant with popular imagery, stories, case studies and reflective activities, Ironies of Organizational Change is the perfect companion and guide for lecturers and advanced students of business and organization studies. It also serves as a research based pragmatic handbook for practitioners looking to manage change more effectively.

W.A.J. Coetzee was born in Piketberg in 1928. After matriculating, he started work as a post-office clerk. He was later transferred to the office of the Deputy Postmaster-General in Pretoria. As an extramural student he successively obtained his B.A., B.A. Honours, and M.A. degrees in Public Administration from the University of Pretoria. In 1973 he was appointed senior lecturer and head of the Department of Public Administration at the University of Durban-Westville. He became a professor in 1977 after obtaining his doctorate (D.Phil.) in 1976 from the University of Pretoria and has subsequently served as dean of the Faculty of Commerce. Professor Coetzee is the author of a number of books and articles in Public Administration in South Africa and has delivered papers at conferences locally and abroad. He has been a member, director or chairman of various cultural and professional organizations, and has also served on a number of university senate committees.

'As the author of a new book, Professionalizing Leadership, in which I take on the leadership industry, specifically the often careless and casual way in which we profess to teach how to lead, it gives me particular pleasure to highly recommend Teaching Leadership by Perruci and Hall. Though it's possible to take issue with some specifics, to anyone with any interest in leadership as pedagogical practice, especially but not exclusively at the undergraduate level, I say this book is not to be missed.' - Barbara Kellerman, Harvard University, US and author of, among others, The End of Leadership, Followership, and Bad Leadership 'This book is a must read for educators and students who want to master the fine art of developing leaders and becoming leaders.' - Prasad Kaipa, Kaipa Group, US 'Teaching Leadership takes the reader from leadership traits to leadership transformation, and models the pedagogy it professes. Those of us who bridge theory and practice on a daily basis will find the historical, theoretical, and philosophical context in which leadership education, training and development are defined an invaluable prism through which we better understand the why, what and how of leadership. While this book comes close to being the canon we incessantly seek, the authors intentionally avoid this. Instead, they present an integrated complexity of information with glorious clarity. The coalescence of scientific knowledge, philosophical grounding, intentionality, reflection, preparation, thoroughness, program design and evaluation on which Teaching Leadership is based, is a benchmark for best practice in teaching and forming leadership.' - Katherine Tyler Scott, Ki ThoughtBridge LLC, US Can we really teach leadership? Yes, we can, and this book provides innovative ways of doing so. It is designed to help educators contribute to their learners? leadership development by expanding and enhancing their knowledge and competencies through a study of theory, practice and experiential learning. We need effective leaders at all levels of society. The more educators do to prepare leaders to make a positive difference, the better off the world will be. Educators can adjust, adopt, and adapt concrete examples provided in this book to fit their own organizations? needs. The authors explore time-tested efforts at linking leadership theory and practice in ways that promote meaningful leadership development for our learners. Starting from ''?why?'' and ''?what?'' about leadership, the book progresses to ''?how?'' to organize teaching leadership. It emphasizes lessons learned as a result of decades of experience in the design, implementation, and evaluation of nationally recognized leadership programs. Each chapter includes reflection questions that allow educators to consider how the content is relevant or can be applied to their own institutional context. Teaching Leadership is written for educators and practitioners in undergraduate and graduate-level leadership programs, in professional schools, in technical institutes, and in government institutions, as well as for those working in for-profit and not-for-profit organizations.

This timely Research Handbook brings together 24 chapters with a wide range of different theoretical perspectives, empirical research, and innovative thought provoking ideas relating to an area of organisation and management that has been neglected for many decades - line managers. With a resurgence of interest in the topic in recent decades, this Research Handbook argues that line managers are a critical element of both employee experiences and organisational performance and worthy of close attention. Split into three sections, chapters present various ways in which line managers can implement HRM practices in the organisation, considering the implementation of a variety of HRM policies and practices (content), a variety of implementation processes (process), and a variety of line management actors. It also develops future directions for research on line managers, such as the future of work, digitalisation, robotisation and AI and the gig economy. Integrating theoretical and empirical research, the Research Handbook on Line Managers will be a key resource for scholars in the fields of business leadership, human resource management and organisation studies. It also provides managerial practices for organisations and line managers who are looking to improve the effectiveness and the efficiency of their work.

Elgar Advanced Introductions are stimulating and thoughtful introductions to major fields in the social sciences, business and law, expertly written by the world's leading scholars. Designed to be accessible yet rigorous, they offer concise and lucid surveys of the substantive and policy issues associated with discrete subject areas. Taking an innovative look at how megaprojects are managed, including the important Why, What, Who and How elements, this insightful Advanced Introduction is enhanced with case studies of megaprojects from across the globe. Throughout, the authors highlight the fundamental issues in an accessible format, such as why megaprojects are undertaken, what their challenges are, how to market projects and who deals with stakeholder engagement. It also investigates key areas such as governance, social value creation, management, contractual and decision-making issues. Key features: Discusses how the creation of narratives can address uncertainty in projects Illustrates the pros and cons of a conventional approach to decision-making versus a naturalistic approach Provides a post-modernist approach to the management of megaprojects based on flexibility, versatility and ambidexterity Highlights the importance of megaproject leadership engaging with stakeholders to align interests and create value effectively This Advanced Introduction will provide essential reading for practitioners, specifically megaproject leaders, as well as academics of megaproject studies and management studies and projects. Students engaging in project and management studies will also find this enlightening and informative.

How and why does job stress manifest as negative emotions, disordered thoughts, deleterious behaviors, and physical illness? How can positive outcomes like growth and mastery be encouraged instead? Job stress theories provide insights that guide practical decision making on how to mitigate the negative effects, and promote the positive outcomes, of job demands for the organization and its constituents. This book provides a review of the empirical support for nearly 100 job stress frameworks, and presents guidance for theoretical applications, testing, refinement, and integrations. In addition to providing an overview of the theories, models, and hypotheses related to job stress, the authors present organizational and individual implications for both management and personal improvement. For scholars, gaps in the literature are identified to facilitate future research. Instructors and students will find this knowledge valuable for organizational psychology/behavior, occupational health psychology, or job stress classes, among others. Altogether, students, researchers, and practitioners will find this Introduction integral to their learning, and benefit from the actionable research ideas and suggestions for stress reduction.