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Books > Business & Economics > Business & management > Management & management techniques
This book provides you with the tools required to approach and
manage projects. These effective skills will impact positively on
the success of both the projects you are involved with and of your
organization.
The fast-food worker finds refuge in a bathroom stall to respond to her boyfriend's fifth message in an hour. The human resources manager sees a colleague sending a stream of text messages during a meeting and quickly grabs her mobile to make sure she's also multitasking. These scenarios are common, but unique to the 21st century. Until the early 2000s, workplaces provided most of the computers and portable devices that employees used to perform their jobs and communicate with others. Today, people bring their own mobile devices to work and create new norms for how communication occurs in the workplace. Managers and organizations respond by setting and enforcing new policies that are intended to help them navigate the ever-changing mobile-communication environment. In Negotiating Control: Organizations and Mobile Communication, Keri K. Stephens responds to the struggles of employees, organizations, and even friends and family, as they try to understand new norms for connectedness in the workplace. Drawing on over two decades of her own research and fieldwork, , representing people in over 35 different types of jobs, Stephens claims that though people assume mobile communication is a uniform practice, there are underlying - and often hidden - issues of control and power at play, which shape how people are permitted and expected to use mobiles to communicate while working. The accounts Stephens offers reveal the many ways that these portable tools are actually used across work environments today, integrating information, communication, and data, and connecting people in expected and often conflicting ways.
Jacob Kinnard offers an in-depth examination of the complex dynamics of religiously charged places. Focusing on several important shared and contested pilgrimage places-Ground Zero and Devils Tower in the United States, Ayodhya and Bodhgaya in India, Karbala in Iraq-he poses a number of crucial questions. What and who has made these sites important, and why? How are they shared, and how and why are they contested? What is at stake in their contestation? How are the particular identities of place and space established? How are individual and collective identity intertwined with space and place? Challenging long-accepted, clean divisions of the religious world, Kinnard explores specific instances of the vibrant messiness of religious practice, the multivocality of religious objects, the fluid and hybrid dynamics of religious places, and the shifting and tangled identities of religious actors. He contends that sacred space is a constructed idea: places are not sacred in and of themselves, but are sacred because we make them sacred. As such, they are in perpetual motion, transforming themselves from moment to moment and generation to generation. Places in Motion moves comfortably across and between a variety of historical and cultural settings as well as academic disciplines, providing a deft and sensitive approach to the topic of sacred places, with awareness of political, economic, and social realities as these exist in relation to questions of identity. It is a lively and much needed critical advance in analytical reflections on sacred space and pilgrimage.
The definitive practical guide to choosing the optimum
manufacturing process, written for students and engineers.
This book presents a unique collection of case studies from across the globe to create a comprehensive understanding of how family firms can respond to future disruptions. Each case contains learning notes with objectives, discussion questions and suggested readings to facilitate learner understanding and engagement with the topic. Cases on topics such as global succession and governance practices will aid strategic decision-making capabilities in family businesses and will also benefit practitioners in these areas. Diverse in terms of generational involvement, demographic groups, cultural aspects, institutional settings and industries, the cases range from founder-led SMEs to multi-generational family conglomerates in 18 countries spanning over four continents. In addition to identifying successful practices, this book offers unconventional wisdom on the impact of family feuds, sudden death, divorce and multiple marriages on family businesses. It concludes by exposing new understandings on succession and the unique role played by rising-generation leaders in this disruptive era. Informed by the common research paradigm of the Successful Transgenerational Entrepreneurship Practice (STEP) Project Global Consortium, this book will provide a practical learning experience for advanced students and scholars of family business, family entrepreneurship, and strategic management studies.
With the resources of both governments and traditional philanthropy barely growing or in decline, yet the problems of poverty, ill-health and environmental degradation ballooning daily, it is increasingly clear that new models for financing and promoting social and environmental objectives have become urgently needed. Fortunately, however, a significant revolution appears to be underway in the way in which social and environmental purposes are being financed. The heart of this revolution is a massive explosion in the instruments and institutions being deployed to mobilize private resources in support of social and environmental objectives. Where earlier such support was limited to charitable gifts, now a bewildering array of new instruments and institutions has surfaced-loans, loan guarantees, private equity, barter arrangements, social stock exchanges, bonds, secondary markets, investment funds, and many more-all of them designed to leverage not just the tens of billions of dollars of philanthropic grants but the hundreds of billions, indeed trillions, of dollars of private investment capital. While the changes under way are inspiring and by no means trivial, however, they remain largely uncharted in any systematic fashion. This monograph, and of the companion volume for which it also serves as the introductory chapter, is designed to overcome this problem, to provide the first comprehensible and accessible roadmap to the full range of important new developments taking place on the frontiers of philanthropy and social investment. In the process, it seeks to broaden awareness of these developments, increase their credence and traction, and make it possible to maximize the benefits they can generate while acknowledging the limitations and challenges they also face.
Future Purpose introduces a five-dimensional model designed to help mid to senior-level executives make better career decisions by helping them gain a deeper understanding of the major influences that drive these decisions. It presents a professional analysis of career change and growth that will inspire executives to take a deeply holistic view of themselves and their executive career development. The Author’s “Five Dimensions of Influence” model, on which the book is based, provides a framework that holds together the challenges of managing our careers in an ever more complex and shifting world. This more holistic view of the individual executive’s career choices and career transitions sets this book apart from any other in this genre and takes the reader into a unique and deeply researched journey of discovery that presents the new world of work as a massive opportunity for new leaders to develop and participate in what van Melle Kamp refers to as the early stages of the “second renaissance”. Unlike many books that address leadership and change from an organisational perspective, this book provides individual executives with deep insights into how they can take charge of their own careers on a journey to the C-Suite in pursuit of purpose and meaningfulness. Future Purpose is written in a narrative style in which the author “talks” to the reader, building a bond of under-standing as the model unfolds across the chapters. The style is supportive of the reader, helpful and deeply engaging as he takes us through his thinking and the complex scope of our career journeys. The book is peppered with stories and examples of individuals’ experiences in building their executive careers and how they managed through huge transitions on their “route to the top.” He weaves through the book valuable golden threads of knowledge and deep experience that reflect a combination of future-focused strategic insights, practical application and inspirational anecdotes. Broad in its scope but deep in its application, the Five Dimensions of Influence model is a powerful road map for every senior executive on a journey to the C-Suite and in search of Future Purpose.
What ingredients do you need to brew a successful career in selling and marketing consumer goods? The lessons found in Nick Millers fascinating and motivating story will tell you.Nick Miller sold a lot of beer in his many years in the UK beer industry. Starting in the bingo halls and working mens clubs of East London, he soon moved up to promoting world-class beer brands into nationwide pub chains and supermarkets. Using a powerful blend of creativity, dedication and discipline alongside a smart sales and marketing strategy he and his team turned Peroni from a niche Italian import into the UK's premier lager. Later he took the helm at the craft beer minnow Meantime, where his magic touch led to the brand's turnaround and eventual sale to SABMiller for GBP120 million.In the Meantime distils all the lessons Nick picked up during his impressive career to show any leader how you can: Think strategically about selling and marketingMaximise the strengths of your teamFind the benefits in setbacks and barriersAnalyse your own strengths and weaknessesMotivate your team and enjoy yourself along the way Unlock the confidence to believe in your own abilities and your potential to aim high and succeed as you discover a disciplined way of thinking that can enable you to become as successful in your chosen industry as you want to be. And along the way, lighten the load with some amusing anecdotes and engaging tales from a career well lived. Cheers!
A crisis means change. And for any business owner, change means opportunity. There is nothing new about a crisis stalling or wiping out a business. The COVID-19 pandemic that has hit businesses globally does not feel any more or less devastating to the business owner than if their business was affected by the sudden loss of a dominant client, a trade war, burst water pipes halting operations, intransient employees or their product no longer being relevant to the market. In Reset, Rebuild, Reignite, the second book from Pavlo Phitidis, his starting point is not how to avoid crises because some are inevitable. Instead, he shows how you can use any crisis to reset your business to get relevant, rebuild it to scale, and reignite it to accelerate growth by capitalising on the change and opportunities that any crisis brings with it. Stories of business owners who have successfully turned crisis to their advantage are underpinned by Pavlo’s practical, action-oriented insights, tactics and strategies that will have you reading with a highlighter in hand, and will equip you to tackle any crisis that affects your business.
This is the loose-leaf version of Contemporary Sport Management, Seventh Edition With HKPropel Access, which offers students a less expensive, printed version of the text. Keeping pace with the rapidly evolving field of sport management, Contemporary Sport Management, the authoritative introductory text in the field, returns with a thoroughly updated seventh edition. Over 50 contributors with a diverse array of cultural and educational backgrounds deliver a complete and contemporary overview of the field, presented in full color for a visually engaging read. With a simplified structure to reflect current demands of the profession and addressing all the Common Professional Component topics outlined by the Commission on Sport Management Accreditation (COSMA), Contemporary Sport Management, Seventh Edition With HKPropel Access, is organized into three parts. Part I, Introduction to Sport Management, provides an overview of the field and leadership concepts associated with it. Part II, Sport Management Sites, details the major settings in which many sport management careers are carried out, including new content on sport participation across the life span. In part III, Sport Management Functions, readers will learn about the key functional areas of sport management, including sport marketing, sport communication, sport facility and event management, and more, with new content on sales as a career path. New and updated content throughout this edition allows students to stay on the leading edge of the field: Discussion of the evolution of esports, fantasy sports, and sport betting Content covering emerging technologies in sport management, including streaming, artificial intelligence (AI), augmented reality (AR), and virtual reality (VR) New case study sidebars with short-answer questions Recommended Case Studies in Sport Management journal articles for each chapter, designed to promote critical thinking and demonstrate understanding of chapter content Related student learning activities and recommended articles are now delivered through HKPropel. These supplemental materials are designed to increase student engagement and enhance understanding of chapter content. With more than 200 activities, including comprehension activities, web activities, and Day in the Life activities tied to professional profiles, students will be challenged to think critically about sport management as both a field of study and a vibrant professional environment with a variety of career paths, and they will develop insight into issues they will encounter in their careers. Chapter quizzes are also included and can be assigned by instructors. Contemporary Sport Management, Seventh Edition, will broaden students' understanding of sport management issues, emphasizing critical thinking, ethics, and diversity while providing students with an introduction to all the aspects of the field they need to know as they prepare to enter the profession. Note: A code for accessing HKPropel is included with all new print books.
John C. Maxwell breaks down the personal characteristics necessary for becoming an effective team player. Leadership expert John C. Maxwell follows his bestselling The 17 Indisputable Laws of Teamwork with this powerfully succinct companion book. Stating that great team players are developed from the inside out, Maxwell identifies the seventeen qualities that make up an in-demand team player while outlining how to embody those qualities. In The 17 Essential Qualities of a Team Player, Maxwell outlines the successes of team players who have been: Intentional - making every action count toward a long-term goal Relational - focused on others Selfless - willing to take a subordinate role for the sake of the team Tenacious - hardworking and optimistic in the face of setbacks This instructional resource shows how these qualities, among many others, impact the team and its success. If you want to have a better team, you have to develop better players. The 17 Essential Qualities of a Team Player is not feel-good platitudes and abstract thinking, but concrete actions designed to improve the value of every team player.
Just Whose Business Is It? offers a fresh and insightful exploration of ten common business owner types identified by Kathi Hyde during her 30-year career as an industrial psychologist and award-winning business coach. From the ‘Rock Star’ and ‘Caged Bear’ to the ‘Magpie’ and more, Kathi helps business owners recognise how their owner-type behaviours influence every aspect of their business. She delves into the origins of these patterns, their impact on different areas of the business, and provides practical steps in each of these areas to address them. This transformative process empowers business owners to turn an established business into a sustainable, properly profitable and saleable asset. Kathi also defines the Gold Standard for a sustainable business, offering a clear benchmark for success. With real-life business stories – including her own – this book combines practical advice with engaging, entertaining, and actionable guidance. Features:
This new text deals with topics that are at the core of microeconomic theory - the economics of uncertainty and the economics of games and decisions. It contains a chapter on non-expected utility theory and very up to date coverage of such topics as risk aversion, stochastic dominance and mean-variance utility theory as well as a number of chapters that discuss and illustrate the use of game theory in making decisions under uncertainty.
Leadership is not a destination. Leadership is an odyssey. A voyage of discovery, marked by changes of fortune and circumstances, informed by successes and failures. Defined by how you behaved and who you have become. The Upside of Being Myself and Other Leadership Stories is a unique opportunity to catch a breath, step back, and take a long, hard, reflective look at who you are as a leader and where your odyssey will take you. Powered by experience, informed by the reality of operating in today’s harsh realities, and leveraging the insights gained from many leadership victories and defeats, each essay creates an opportunity for reflection, introspection and personal growth. The book spans almost every aspect of leadership, including the journey towards that mythical corner office, the agility and flexibility of styles required for sustained success, the art of crisp, concise communication and the need for an internal compass to guide you on your journey. Ian Russell draws on his 30 years of leadership experience from around the world, using his irreverent, light-hearted but thought-provoking prose to land key leadership messages. Further diverse and powerful leadership insights come from a number of contributing writers on politics, large corporate life and entrepreneurial start-ups. The Upside of Being Myself and Other Leadership Stories is an investment of your time into your leadership odyssey. This is not an opportunity you can pass by. So pick up a copy, settle down and enjoy.
Entrepreneurship and small businesses are vital determinants of sustainable economic growth, particularly in emerging economies, and are acknowledged as engines driving competitiveness and job creation. Countries that have encouraged and nurtured both of these have stronger economies and are more resilient. Entrepreneurship and small business management focuses on developing the important skills necessary for entrepreneurs to succeed at doing business in emerging economies either in small or larger business. Entrepreneurship and small business management provides a balanced theory and practical approach to help budding entrepreneurs develop thriving businesses. Fundamental aspects such as innovation and creativity are discussed as well as entrepreneurial strategies. The concluding section covers the essence of the business plan as well as relevant case studies, which are presented as a way of ensuring understanding. Contents include the following:
Entrepreneurship and small business management aims to provide students of today with competencies to foster entrepreneurship.
This innovative textbook provides a systematic approach to developing practices of perception, reflection and inquiry to facilitate sound ethical action in organizational settings. Now in its second edition, Donna Ladkin's Mastering Ethics in Organizations invites readers to reflect and experiment on ethical behaviours with targetted activities in unique organizational contexts. Key features of the second edition include: A step-by-step approach to developing ethical astuteness Brand new case studies on companies including Volkswagen, Amazon and Boeing Art-based pedagogical material, including unique storytelling approaches through mythology and film Guided and informed discussions about contemporary ethical issues concerning the use of social media, artificial intelligence and human-centred design. Offering curated contextualized insights into the field, this textbook will be ideal reading for MBA business ethics courses, as well as Masters courses in leadership. It will also benefit Continuing Professional Development audiences dealing with ethical situations.
African leadership is in crisis. The legacy of colonialism has prevailed, while novel challenges such as the pandemic and its aftermath, substantial developmental setbacks, the scourge of corruption and troughs in growth have challenged the ‘Africa Rising’ narrative that once dominated. In a deeply fragmented and uncertain world, one might ask, what is the source of inspiration for leadership? As leaders are faced with the seemingly insurmountable task of rebuilding Africa’s economies, structures and systems, there is an argument to be made that leadership approaches should be uniquely and distinctly African. Letlhokwa George Mpedi draws inspiration from African culture and African approaches to challenge the prevailing systems. By exploring selected proverbs and sayings, Letlhokwa identifies the tenets of successful and effective leadership. Traversing the ages, sourcing from indigenous practices, drawing from different regions and exploring diverse cultures on the continent, he finds common threads to rethink the practice of leadership. From the Baobab to the Mosquito emphasises the value of collaboration and collective decision-making, reflecting the communal values that are at the heart of many African cultures. It offers a powerful reminder that leadership is not just about individual achievement, but about building strong relationships, fostering a sense of community, and making a positive difference in the lives of others. Through this collection of African concepts in a contemporary context, Letlhokwa George Mpedi sounds the call for authentic African leaders.
Social capital theorists have shown that inequality arises in part because some people enjoy larger, more supportive or otherwise more useful networks. But why do some people have better networks than others? Unanticipated Gains argues that the answer lies less in people's deliberate "networking" than in the institutional conditions of the colleges, firms, gyms, and other organizations in which they happen to participate routinely. The book introduces a model of social inequality that takes seriously the embeddedness of networks in formal organizations, proposing that what people gain from their connections depends on where those connections are formed and sustained. It studies an unlikely case: the experiences of mothers whose children were enrolled in New York City childcare centers. As a result of the routine practices and institutional conditions of the centers-from the structure of their parents' associations, to apparently innocuous rules such as pick-up and drop-off times--many of these mothers dramatically increased their social capital and measurably improved their wellbeing. Yet how much they gained depended on how their centers were organized. The daycare centers also brokered connections to other people and organizations, affecting not only the size of mothers' networks but also the resources available through them. Social inequality then arises not merely out of differences in skills or deliberate investments - as the conventional social scientific and political wisdom would have it - but also out of the differences in the routine organizations in which people belong. In addition to childcare centers, Small also identifies the social forces at work in many other organizations, including beauty salons, bath houses, gyms, and churches.
Essential Business Books is a collection of time-saving digests of the hundred finest and most influential books on business and management of all time. Ranging from Sun Tzu's Art of War to The Cluetrain Manifesto, from Peter Drucker's Practice of Management to Charles Handy's The Age of Unreason, from Tom Peters' In Search of Excellence to Machiavelli's The Prince. Based on and expanded from the flagship volume of BUSINESS: The Ultimate ResourceTM, the Essential Business Books contains: Praise for BUSINESS: The Ultimate ResourceTM... 'A cross between a Baedeker for business and Business for Dummies ... whether you're in search of a quick fix, deep thoughts, or definitions and data, this well-designed navigation key will guide you to the appropriate source. To find out more about BUSINESS: The Ultimate ResourceTM, click here. To buy BUSINESS: The Ultimate ResourceTM, click here.
Organisations are essentially social entities whose effectiveness depends on the contribution and affective commitment of people. Successful organisations do not develop by chance, but are rather the result of carefully planned interventions into their structure, leadership and management orientations, culture, processes and behaviours. Organisational behaviour: a contemporary South African perspective provides a solid and scientific foundation for understanding, predicting, evaluating and managing individual and group behaviour in organisations. Organisational behaviour explores the expectations that organisations and employees have of each other. It addresses contemporary issues related to business ethics, systems psychodynamics, engagement, performance excellence, changing communication technology, transformational and authentic leadership, diversity and globalisation. It contains encounters, discussion questions, practical exercises and case studies to stimulate self-study, debate and reflective thinking. Updated lecturer support material is also available. Organisational behaviour is aimed at aspiring as well as established managers and business owners, irrespective of their field.
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