Former Secret Service Special Agent Evy Poumpouras shares the insights and skills from one of the oldest elite security forces in the world - to help you prepare for stressful situations, instantly read people, influence how you're perceived, and live a more fearless life.

From gruelling training to clandestine interrogation rooms, to protecting the President of the United States of America, Evy shares rare behind-the-scenes glimpses while also exploring the psychology of human behaviour and the strategies used by the best negotiators. Evy demonstrates how we can learn from these experiences to heighten our own natural instincts to detect BS, develop grit and become the most resilient and powerful version of ourselves.

Becoming Bulletproof is a timely guide to empowerment, mental strength, and overcoming fear and abuse - a guide to becoming bulletproof.

In 2023, Reuel Khoza unsealed a letter to the future, which he had written in 1999 when he was chair of Eskom, at the time recognised as the best power utility in the world. It was an optimistic letter, expressing hopes that have since been dashed by corruption and maladministration – by a failure of ethical leadership.

Khoza has written about leadership before – considering the importance of the intelligence, emotional and social quotients. Now he broadens his focus to explore the role of spirituality – a ‘faith quotient’ – in transformational leadership.

Powerful chapters deal with Ubuntu and Christianity, the social responsibilities of business, the nature of generosity in an unequal world, and the search for common values to bridge conflicts. This is a vital and timely book for a country that has lost its moral compass.

If you are not relentlessly fixated with relevance today, you will be ruthlessly annihilated by irrelevance tomorrow.

How relevant are you? Is your relevance under threat?

In a world where everything is changing before our eyes, nothing matters more than your ability to stay relentlessly relevant. Relentless Relevance is your must-read guide to thriving in chaos. Part business blueprint, part manifesto for forward-thinkers, this compelling book draws from insights in technology, culture, and human behaviour to empower individuals and organisations to rewrite their stories. Building on the provocative ideas of his bestselling book Legacide, Richard Mulholland makes a powerful case for abandoning legacy thinking. With sharp wit and actionable wisdom, he challenges you to reimagine the future and embrace the reinvention necessary to remain indispensable.

"I found myself asking the question, ‘Am I still relevant?’ What I discovered is that if you find yourself asking the question, the answer is no. Mostly because it’s the wrong question. The right question is, ‘What can I do today to stay relevant?’ You see, relevance is not a milestone anymore; it’s the path that we travel." – Richard Mulholland

Be prepared to shift from comfort to curiosity.

The 29th European Symposium on Computer Aided Process Engineering, contains the papers presented at the 29th European Symposium of Computer Aided Process Engineering (ESCAPE) event held in Eindhoven, The Netherlands, from June 16-19, 2019. It is a valuable resource for chemical engineers, chemical process engineers, researchers in industry and academia, students, and consultants for chemical industries.

This introductory textbook to Business Management covers all the topics most important to those interested in the business world and managing businesses in South Africa, Africa and globally.

They include:

• General management, including planning, organising, leading and control
• Financial management
• Operations management
• Purchasing
• Logistics and supply chain management
• Management Information Systems
• Marketing management and public relations
• Human resource management.

The book also covers the business environment, entrepreneurship, business ethics and contemporary trends in 4IR relevant to management. It has been written by distinguished authors, all experts in their respective fields from various universities and the private sector, who share their knowledge and experience with a theoretically sound but practical approach. The intended readers are undergraduate students studying Introductory Business Management as part of a degree or diploma at a university, university of technology or private college.

Business Networks in East Asian Capitalisms: Enduring Trends, Emerging Patterns builds on the foundational studies conducted in the 1990s by gathering contemporary empirical and theoretical chapters which explore these themes in a comparative perspective. The book includes contributions from authors working on the relationship between personal and business networks in countries including China, Singapore, Malaysia, Taiwan, Japan, South Korea, Vietnam, Laos, Cambodia, and Thailand. Authors emphasize enduring trends in social and business networks and/or track new emerging patterns, both within East Asian nations or between East Asia and other regions such as Europe, Africa, and the Americas.

Workplace incidents and accidents affect businesses long after the incidents occur. The interruption of business activities and running equipment results in financial loss. Injuries suffered by people damage a business’s image and competitive edge, and demotivate employees.

By approaching safety risks in a measured, responsible manner, safety professionals and business owners can mitigate the occurrence of incidents and prevent them from happening in the workplace.

This comprehensive yet accessible textbook provides readers with an advanced and applied approach to traditional international business that integrates key cross-cultural management topics. Its ten chapters give profound insights into analysing, selecting and entering international markets, strategic partnerships, strategic positioning, global value chains, organizational designs, intercultural interaction, leadership and motivation and international human resources management. For each of these topics, advanced and contemporary theoretical and analytical frameworks are discussed and translated into toolsets that will assist readers in solving practical challenges. Key Features: A strong connection of theoretical foundations with illustrative case studies Integration of current trends and challenges, such as intercultural competence, migration and digitalization, offshoring and global value chains Comprehensive practical examples from multinational firms that demonstrate the value of the frameworks and toolsets included in each chapter An integrative case study that picks up key practical challenges in each chapter and invites the reader to apply theories, frameworks and toolsets A supplementary website that provides multiple materials for furthering readers' knowledge, including toolsets, further cases and exercises, accompanying videos, quizzes, and presentation slides International Business Strategy and Cross-Cultural Management is a key resource for postgraduate courses on international business management, globalization and entrepreneurship, international human resource management and global marketing. It will also serve as a complementary text for lecturers and students involved in the X-Culture project.

Removal of Directors and Delinquency Orders under the South African Companies Act is a comprehensive discussion and analysis of the removal of company directors. The South African Companies Act 71 of 2008 has introduced innovative remedies for the removal of a company director. Removal of Directors and Delinquency Orders under the South African Companies Act draws attention to the various pitfalls to be avoided when removing a director from office.

A highlight of this book is that it discusses the various nuances in removing directors that are often overlooked, such as removing directors who are also employees or shareholders who hold loaded voting rights. Another highlight is the book’s exploration of the complex issue of removing directors of state-owned companies. Furthermore, the new delinquency remedy, which has attracted much litigation and publicity in South Africa in recent years, is comprehensively discussed. A refreshing aspect of Removal of Directors and Delinquency Orders is that it also considers the removal process from the perspective of a director who has been unfairly removed by a hostile board, and considers ways to guard against the abuse of the removal power. The strength of Removal of Directors and Delinquency Orders is that it unpacks a complex topic with clarity and coherence, making it easy to understand.

Developments in the United Kingdom, Australia and the United States of America are taken into account. Recommendations are made to enhance the law on the removal of directors and to clarify some ambiguities in the statutory provisions. Some vital amendments to the Companies Act are proposed.

Removal of Directors and Delinquency Orders under the South African Companies Act is a scholarly work for the subject specialist.

From executives complaining that their teams don't contribute ideas to employees giving up because their input isn't valued--company culture is the culprit. Courageous Cultures provides a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels. Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them. Too often, however, employees and leaders both feel that no one cares about making things better. The disconnect typically only widens over time, with both sides becoming more firmly entrenched in their viewpoints. Becoming a courageous culture means building teams of microinnovators, problem solvers, and customer advocates working together. In our world of rapid change, a courageous culture is your competitive advantage. It ensures that your company is "sticky" for both customers and employees. In Courageous Cultures, you'll learn practical tools that help you: Learn the difference between microinnovators, problem solvers, and customer advocates and how they work together. See how the latest research conducted by the authors confirms why organizations struggle when it comes to creating strong cultures where employees are encouraged to contribute their best thinking. Learn proven models and tools that leaders can apply throughout all levels of the organization, to reengage and motivate employees. Understand best practices from companies around the world and learn how to apply these strategies and techniques in your own organization. This book provides you with the practical tools to uncover, leverage, and scale the best ideas from every level of your organization.

A biotech manager's handbook lays out - in a simple, straightforward manner - for the manager or would-be entrepreneur the basic principles of running a biotech company. Most managers in biotechnology companies are working in their first company or in their first managerial role. Their expertise and experience in the scientific part of the work can be taken as a given but there is a whole range of other skills to be learned and areas of expertise to come to terms with. Small companies do not have big budgets to hire people or time to become an expert in so many areas. The book starts by outlining the state of the biopharmaceutical industry and goes on to explain the importance of planning (no matter what the size of the company). Succeeding chapters deal with the basics of intellectual property, perspectives from a university technology transfer office and how to raise some initial funding from an investor and entrepreneur.
No other 'how to' manual exists for this sectorWritten by a range of expert professionals in each area, all in one bookIs the only 'bench to bedside' book covering the whole spectrum of development

If you have ever considered taking control of your financial future through entrepreneurship, now is the time. And if you already own your own business, it's time to take your organization to the next level. From her own experience in the corporate world as a CPA, as an entrepreneur, and through her business consulting practice, Chris Vanderzyden developed the 7 Step VICTORY system as the way you can beat the odds, and build a business that exceeds your expectations. In just 7 Steps, you will discover a systematic process to launching a new business - or elevating an existing one. Inside you will find a comprehensive approach to peak performance, longevity and wealth. Are you ready to take the journey? The Harvard Business School estimates that 75% of businesses fail within the first five years. Is your business inside - or outside - that number? Chris Vanderzyden has studied statistics so that you can defy them. This book will show you that everyone can be successful given the right tools, knowledge, fortitude, and through taking continuous action. Leverage the economic conditions, take action and - in 7 steps - lead your business to victory. Now is the time to create the business and life you desire and deserve.

During the middle and late 1960s, public concern about the environment grew rapidly, as did Congressional interest in addressing environmental problems. Then, in 1970, a dramatic series of bipartisan actions were taken to expand the national government's efforts to control the volume and types of substances that pollute the air, water, and land. In that year, President Richard Nixon signed into law the National Environmental Policy Act, which established for the first time a national policy on the environment and created the Council on Environmental Quality (CEQ). Additionally, President Nixon created, with Congressional support, the Environmental Protection Agency (EPA), and he signed into law the Clean Air Act of 1970, which had overwhelming bipartisan support in Congress. The strong bipartisan consensus on the need to protect environmental and human health began to erode, however, during the middle and late 1970s as other domestic and foreign policy problems rose to the top of the public and legislative agendas. Ronald Reagan's election to the Presidency in 1980 marked a dramatic shift in both environmental policymaking and administration. Over the thirty years that followed Reagan's election, environmental politics and administration became increasingly polarized. In this book, James K. Conant and Peter J. Balint examine the trajectory of environmental policy and administration in the United States by looking at the development of the CEQ and EPA. They look at changes in budgetary and staffing resources over time as well as the role of quality of leadership as key indicators of capacity and vitality. As well, they make correlations between the agencies' fortunes and various social, political, and economic variables. Conant and Balint cautiously predict that both agencies are likely to survive over the next twenty years, but that they will both experience continuing volatility as their life histories unfold.

This two-volume set examines the need for a consciousness-based view of leadership, which emphasizes universal human flourishing, as opposed to a resource-based view, which focuses on sustaining a competitive advantage. This approach is built around three main principles: 1) Paradigm (Consciousness is primary including complementary existence of opposites), 2) Interpersonal (focusing on empathy and compassion), and 3) Individual (experiencing Oneness and expressing creativity). Volume One is divided into three sections. The first section focuses on Consciousness-based approaches to Inclusive, Purposeful, Quantum, and Vedic leadership. The second section focuses on leadership principles from Vedic scriptures such as Ramayana and Vedanta. The third section includes leadership principles from other scriptures such as Buddhism, Confucianism, Daoism, and Thirukural. Aligning leadership practices with the notion of unbounded consciousness, this edited collection will extend the literature on organizational culture, leadership, and sustainability, contributing to solving the grand challenges facing humanity.

Africa is rich with potential and renowned for its innovation. However, with the long shadow of the Berlin Conference ever present, for Africa to catch up with the developed world, an exponential growth trajectory needs to be charted.

Musa Kalenga, technologist, marketer, brand communicator, entrepreneur, author of Ladders & Trampolines and Group CEO and shareholder of Brave Group, believes this is only possible using the springboard combination of creativity and technology. The Brave Code explores Musa’s journey with Brave Group to pioneer a shared value creative enterprise as a blueprint for other organisations in Africa.

Exploring tangible ways to benefit every member of its ecosystem, Brave Group upends traditional advertising models, challenges assumptions around equity, and pushes back at commonly accepted but outdated client and agency practices. Seeking to blaze a new trail and aiming to create a replicable model that has relevance beyond the advertising and marketing sector, Musa is spurred on by what is called a massive transformative purpose by Singularity University, and calls others to join him on the journey.

Weaving together anecdotal examples and personal musings with a working theory of change, The Brave Code is an encouragement to the young entrepreneurs, professionals and trailblazers in Africa to play a critical part in unlocking the immense value that the continent has to offer.

This book provides you with the tools required to approach and manage projects. These effective skills will impact positively on the success of both the projects you are involved with and of your organization.
Key features
* A practical handbook for both career project managers and those involved intermittently with projects throughout their career
* Provides simple step-by-step tools for understanding and managing each of the project value-add stages:
- Developing a business case
- Robust planning
- Staying in control
- Delivering benefits
* Focussed on the needs of engineering and other technical project managers, but generic enough to support projects in other areas
* Brief and visually led, the Toolkit is designed to get you up and running fast and to increase the certainty of a positive project outcome from day one
* Comprehensive real world case studies demonstrate the use of tools
* Supported by downloadable online project planning templates that enable the techniques developed in the book to be applied in practice
"Project Management Toolkit" introduces the whole project life-cycle. It is the first of four project management titles that separately build skills in critical PM areas and together provide a powerful project management resource.
- Focussed on the needs of engineering and other technical project managers, this book recognises that most non-routine work completed by an organization is a project
- A practical, hands-on guide to aid those tasked with real industry projects - not a lengthy theoretical textbook, it gets to the point and delivers REAL benefits
- Fully supported by online project planning and delivery tools, templates, workflow organizers and data sheets, the book is suitable for both career project managers and those involved with projects intermittently

The fast-food worker finds refuge in a bathroom stall to respond to her boyfriend's fifth message in an hour. The human resources manager sees a colleague sending a stream of text messages during a meeting and quickly grabs her mobile to make sure she's also multitasking. These scenarios are common, but unique to the 21st century. Until the early 2000s, workplaces provided most of the computers and portable devices that employees used to perform their jobs and communicate with others. Today, people bring their own mobile devices to work and create new norms for how communication occurs in the workplace. Managers and organizations respond by setting and enforcing new policies that are intended to help them navigate the ever-changing mobile-communication environment. In Negotiating Control: Organizations and Mobile Communication, Keri K. Stephens responds to the struggles of employees, organizations, and even friends and family, as they try to understand new norms for connectedness in the workplace. Drawing on over two decades of her own research and fieldwork, , representing people in over 35 different types of jobs, Stephens claims that though people assume mobile communication is a uniform practice, there are underlying - and often hidden - issues of control and power at play, which shape how people are permitted and expected to use mobiles to communicate while working. The accounts Stephens offers reveal the many ways that these portable tools are actually used across work environments today, integrating information, communication, and data, and connecting people in expected and often conflicting ways.

Jacob Kinnard offers an in-depth examination of the complex dynamics of religiously charged places. Focusing on several important shared and contested pilgrimage places-Ground Zero and Devils Tower in the United States, Ayodhya and Bodhgaya in India, Karbala in Iraq-he poses a number of crucial questions. What and who has made these sites important, and why? How are they shared, and how and why are they contested? What is at stake in their contestation? How are the particular identities of place and space established? How are individual and collective identity intertwined with space and place? Challenging long-accepted, clean divisions of the religious world, Kinnard explores specific instances of the vibrant messiness of religious practice, the multivocality of religious objects, the fluid and hybrid dynamics of religious places, and the shifting and tangled identities of religious actors. He contends that sacred space is a constructed idea: places are not sacred in and of themselves, but are sacred because we make them sacred. As such, they are in perpetual motion, transforming themselves from moment to moment and generation to generation. Places in Motion moves comfortably across and between a variety of historical and cultural settings as well as academic disciplines, providing a deft and sensitive approach to the topic of sacred places, with awareness of political, economic, and social realities as these exist in relation to questions of identity. It is a lively and much needed critical advance in analytical reflections on sacred space and pilgrimage.

The definitive practical guide to choosing the optimum manufacturing process, written for students and engineers.
Process Selection provides engineers with the essential technological and economic data to guide the selection of manufacturing processes. This fully revised second edition covers a wide range of important manufacturing processes and will ensure design decisions are made to achieve optimal cost and quality objectives.
Expanded and updated to include contemporary manufacturing, fabrication and assembly technologies, the book puts process selection and costing into the context of modern product development and manufacturing, based on parameters such as materials requirements, design considerations, quality and economic factors. Key features of the book include: manufacturing process information maps (PRIMAs) provide detailed information on the characteristics and capabilities of 65 processes and their variants in a standard format; process capability charts detailing the processing tolerance ranges for key material types; strategies to facilitate process selection; detailed methods for estimating costs, both at the component and assemby level.
The approach enables an engineer to understand the consequences of design decisions on the technological and economic aspects of component manufacturing, fabrication and assembly.
This comprehensive book provides both a definitive guide to the subject for students and an invaluable source of reference for practising engineers.
* manufacturing process information maps (PRIMAs) provide detailed information on the characteristics and capabilities of 65 processes in a standard format
* process capability charts detail the processing tolerance ranges for key material types
* detailed methods for estimating costs, both at the component and assembly level

This book presents a unique collection of case studies from across the globe to create a comprehensive understanding of how family firms can respond to future disruptions. Each case contains learning notes with objectives, discussion questions and suggested readings to facilitate learner understanding and engagement with the topic. Cases on topics such as global succession and governance practices will aid strategic decision-making capabilities in family businesses and will also benefit practitioners in these areas. Diverse in terms of generational involvement, demographic groups, cultural aspects, institutional settings and industries, the cases range from founder-led SMEs to multi-generational family conglomerates in 18 countries spanning over four continents. In addition to identifying successful practices, this book offers unconventional wisdom on the impact of family feuds, sudden death, divorce and multiple marriages on family businesses. It concludes by exposing new understandings on succession and the unique role played by rising-generation leaders in this disruptive era. Informed by the common research paradigm of the Successful Transgenerational Entrepreneurship Practice (STEP) Project Global Consortium, this book will provide a practical learning experience for advanced students and scholars of family business, family entrepreneurship, and strategic management studies.

This fifth volume in the series covers a variety of topics in the field of advances in investment and portfolio management.

This book explores different approaches to clinical supervision, rooting them firmly in practice, but offering relevant theoretical underpinning. It aims to help supervisors to develop both competence in and a reflective approach to supervision and to practice. It is addressed to members of health care professions across both western and alternative medicine, and specifically those professionals who work with students or colleagues to enable them to learn or refine the practice of their profession. * Will help fulfill criteria for excellence in practice demanded by Government and the key professionals bodies * Clear, readable and user-friendly * Deals with a range of essential topics, e.g. the concept of good practice, learning through practice, observation, debriefing, assessment