These are difficult times. The Covid-19 pandemic has proved to us that we cannot rely on tomorrow to be like today; there is no such thing as ‘business as usual’. The social and economic upheaval has been devastating, and its effects long-lasting, making these times even more uncertain. The antidote to this uncertainty is clarity.

Maanda Tshifularo has had the privilege of interacting with successful innovators, culture shifters, business leaders and thought leaders, and their ‘common success denominator’ is the ability to see, say, and do things, with purposeful clarity. He has identified ‘Super Clarity’ as the differentiator that helps leaders navigate the ambiguity and half-heartedness which have become the default state in many organisations, leading to plummeting employee morale and productivity.

Not only does a super-clear leader achieve and make a meaningful contribution, but they also experience remarkable joy and personal growth in the journey.

It has never been more crucial for leaders to provide clarity and, in this book, Maanda defines and explains the importance of Super Clarity, and how to translate purpose into our day-to-day activities to unlock exceptional results, job satisfaction, team cohesion and employee engagement.

He outlines in Lead with Super Clarity the critical steps that we can take, as business leaders or in our own lives, to foster clarity – and, in so doing, create an environment characterised by purpose, insight and alignment.

Self-mastery is the pinnacle of self-effectiveness. It is the reset button that puts you back in control of your life and helps you make healthy choices in both your personal and business life. If you’ve ever experienced anxiety, self-doubt, confusion, procrastination, helplessness, lack of self-control, impatience and a constant need for instant gratification, then Servings of Self-Mastery is for you.

With self-mastery you are able to coach yourself out of the negative mind-states that hold you back. This book will help you recognise the thoughts, feelings and beliefs that stand in your way of physical, mental, emotional and spiritual fulfilment. It will equip you with the agency to reframe these barriers into positive energy that will catalyse and catapult you into action, and this is how the best among us experience flow.

With short, easy-to-digest pep talks, you may want to read this book from cover-to-cover, or choose a specific chapter to read on those days when you need a little support and inspiration.

Alistair Mokoena’s Servings of Self-Mastery is packed with bitesized reminders of the greatness within us, together with the tools to unlock potential and abundance in all aspects of our lives. It is a book that is written with love and compassion to help you thrive.

The 100 Successful Women Around the World book is a compilation of amazing stories by incredible women from many sectors and many nations that have overcome great odds and achieved balance, daily routines, priorities, and see challenges as opportunities.

This book will inspire, motivate, teach, and empower the reader. It will have a powerful impact on their lives for years to come.

The following global organizations have joined forces to produce this book that will help women of all ages learn and grow in all areas of their lives:

• Global Trade Chamber (GTC)
• Ladies of all Nations International (LOANI)
• 100 Successful Women in Business

This is the first volume featuring the first 50 successful women from around the world.

Erik Kruger is a high-performance coach and founder of the Mental Performance Lab. He writes an email early each morning which he sends to many thousands of subscribers. The aim of his daily message is to inspire people, asking them to reflect and act. Packed with more than 160 thoughtful reflections on what it takes to live a life of action and not words, Acta Non Verba’s purpose is to get people moving, creating, and generating an unstoppable drive in both their business and personal journeys.

The words Acta Non Verba is the sign-off Erik uses in all his emails. This simple Latin phrase, meaning ‘Actions Not Words’, has started a movement. It’s a plea; a call to create your life instead of living it by default, a call to show your intentions instead of merely speaking about them. It’s a call to live to your fullest potential. This is not a book to read from cover to cover, in one sitting. Each day there is a new chapter waiting to be read. Put this book on your bedside table, and read a new chapter with your first cup of coffee every morning. Each message is short so you can read it quickly, in the moment, and then reflect and act on it for the entire day. It’s a book that demands action.

ACTIONS, NOT WORDS

Remember, it’s not about the words on these pages; it’s about what you do with them.

In her latest book, five-time #1 New York Times bestselling author Dr Brene Brown, writes, "If we want to find the way back to ourselves and each other, we need language and the grounded confidence to both tell our stories, and to be stewards of the stories that we hear. This is the framework for meaningful connection."

In Atlas of the Heart, Brown takes us on a journey through 87 of the emotions and experiences that define what it means to be human. As she maps the necessary skills and lays out an actionable framework for meaningful connection, she gives us the language and tools to access a universe of new choices and second chances - a universe where we can share and steward the stories of our bravest and most heart-breaking moments with one another in a way that builds connection.

Over the past two decades, Brown's extensive research into the experiences that make us who we are has shaped the cultural conversation and helped define what it means to be courageous with our lives. Atlas of the Heart draws on this research, as well as Brown's singular skills as a researcher/storyteller, to lay out an invaluable, research-based framework that shows us that naming an experience doesn't give the experience more power, it gives us the power of understanding, meaning and choice.

Brown shares, "I want this to be an atlas for all of us, because I believe that, with an adventurous heart and the right maps, we can travel anywhere and never fear losing ourselves. Even when we have no idea where we are."

While many books focus on occupational health and safety in the international arena, few provide information pertinent to safety management in South Africa and in Africa as a whole. Safety Management in an Organisational Context aims to bridge this gap and to increase safety awareness at all levels of any organisation in Africa. The topics discussed in the book include safety in industry, functional safety, working in confined spaces, ergonomics and fire safety. The general provisions of the Occupational Health and Safety Act 85 of 1993 and its regulations are explained in detail as they relate to safety in the South African workplace today.

The notion of 'Quality' in business performance has exploded since the publication of the first edition of this classic text in 1989. Today there is a plethora of performance improvement frameworks including lean-Six Sigma and the latest version of ISO 9001, offering an often confusing variety of ways to achieve business excellence. Quality guru John Oakland's famous TQM model, in many ways a precursor to these frameworks, has evolved to become the ultimate holistic overview of performance improvement strategy. Incorporating the frameworks that succeeded it, the revised model redefines Quality by: Accelerating change Reducing cost Protecting reputation The popular, practical, jargon-free writing style, along with ten supporting case studies, effortlessly ties the model to its real-life applications, making it easy to understand how to apply what you've learned to your practices and achieve sustainable competitive advantage. Guiding readers through the language of TQM and OpEx and all their recent developments, including data analytics, this book sets out a clear way to manage change. This exciting update of a classic is all the busy student or professional will need to begin understanding how to manage Quality and achieve Operational Excellence.

The business environment can change at any given time and organisations need to be ready to respond if they want to survive. Strategic management is an important and ongoing process of formulating and implementing strategies that help an organisation position itself optimally and so maintain a competitive advantage that results in profit. It creates harmony between any organisation, big or small, and its environment. The strategic management process: a South African perspective explains strategy in such a way that every reader will understand not only how vital the strategic management process is to any organisation but also exactly what it entails. The strategic management process: a South African perspective follows an understandable and practical approach, making use of numerous figures and "strategy in action" case studies to support the theory. The strategic management process: a South African perspective is aimed at students in strategic management as well as at organisations, from corporate and public companies with management training programmes to small business ventures that are trying to gain a competitive advantage in a cut-throat environment. Kobus Lazenby was an associate professor in the Department of Business Management at the University of the Free State, specialising in strategic management and project management. He has been retired since April 2017. The other contributors lecture in strategic management at various South African universities.

From naughty lists to sprinting swans, wandering ducks to Amarula-based incentives, The First Kudu takes you on the roller coaster ride of a start-up, and dives into real learnings along the way.

The narrative invites you to journey through the chaos with the young team and unpacks in gritty detail what goes into building a tech start-up – with stories of fun and failure honestly told in equal measure.

The First Kudu tells the story of HouseME, a rental technology company founded in South Africa that grew to 34 employees and 50 000 registered users, processing hundreds of millions of rands each year. The company won awards, raised several rounds of funding and was sought after by competitors.

It was exciting. It was excellent. And then… it was dead.

Ben Shaw (former CEO) and Lorne Hallendorff (former COO) provide a whirlwind tour of what goes into building a start-up at the southern tip of Africa and what they would do differently, were they to do it again.

Talent wins games, but teamwork wins championships. Let John C. Maxwell teach you how teamwork is the heart of great achievement in the game of business. Teamwork is a vital part of success in sports, pop culture, and every other industry--including business. In this essential guidebook, New York Times bestselling author and leadership expert John C. Maxwell explains why teamwork is so critical and shows you how to prioritize teamwork and collaboration to achieve winning results. In Teamwork 101, you'll learn how to: build a team that lasts; create positive energy on the team; harness a team's creativity; identify weak players who negatively impact your team; and judge if your team can accomplish the dream. You'll also discover how a winning team is self-fulfilling fuel: because everyone wants to be part of the winning team, you'll continue to attract only the best talent--and stay on top. A great team is the key to great results--for individual employees, leaders, and the company as a whole. Teamwork 101 demonstrates how to build and maintain one for yourself so you can leverage the benefits--and fun--of exceptional teamwork.

Dan Carter is a widely hailed as one of the most elite and successful professional rugby players in the world.

After retiring from a sport he played for 32 years, he set out to inspire the next generation of leaders to create purposeful impact, joining the Oxford Foundry - Oxford University's Entrepreneurial Institute, founded by LinkedIn co-found Reid Hoffman - as its first ever Leader in Practice. Now, in a follow-up to his bestselling 2015 autobiography, he answers timeless questions for aspiring leaders everywhere.

Why is the team more important than the individual? How do you navigate the transition from player to leader? How should we respond when confidence is eclipsed by doubt, when circumstances get the better of us, when setbacks derail us? How can we remain humble and grounded when we're winning - and how can we keep on winning, even when a loss may be just around the corner?

Full of inspiring personal stories of both victories and setbacks, the greatest rugby sportsman reflects on his career, shares his own secrets of high performance, and reveals the art of exceeding your highest expectations.

Identifying and understanding safety hazards form the pivot of all safety management theory and practice. This book, the first to clarify the true nature and characteristics of real safety hazards and the origins of safety risk, will assist safety practitioners to better understand safety risk assessment, safety management and safety auditing. This book is essential for everyone involved in the world of safety, whether medicine, hygiene, ergonomics, engineering, safety management and more.

Employee engagement is at the forefront of business agendas as it facilitates organisational performance. Engaged employees result in delighted customers, which in turn contribute to improved financial results.

The book address the following issues:

• What is “employee engagement” – different levels i.e. organisational, department/team, individual?
• Why is employee engagement important?
• Measuring employee engagement; the different instruments available; the different national and international approaches in measuring employee engagement; why is it important to account for context in measuring?
• High level overview of the Nienaber and Martins employee engagement framework and measurement instrument (including trust)
• The current state of employee engagement in SA
• Engagement and related human resource concepts/constructs (eg. organisational culture, commitment, citizen behaviour).

Written by an author team from one of Europe's leading management schools, Leadership combines highly up-to-date research with a wealth of real-world case studies to help readers make the transition from theory to practice. This student-focussed text encourages critical appraisal of the mainstream viewpoints and personal reflection on leadership experience in a way that is both clear and highly engaging.

Divided into four parts, the book guides the reader thematically through the big issues and debates in the field, including the leadership versus management debate, team performance, and the question of whether leaders are born or made.

The first part of the book, 'Defining the Terrain', lays the foundation for subsequent chapters by exploring what we mean by leadership, how it compares to management, and why we study it. The second and third parts of the book build on this, addressing core topics that have shaped leadership thinking for academics and practitioners over the last fifty years, as well as considering the cutting-edge debates within the field, and tackling issues such as strategic leadership, ethical leadership, and leading change. Finally, the fourth part, 'Developing Leaders', explores traditional and state-of-the-art development techniques, before encouraging the reader to consider their own leadership through identity work.

Leadership mappings in the final chapter assimilate the range of theories and themes from the previous chapters, providing a framework for comparisons and connections throughout the book.

This clear and logical structure is combined with carefully designed learning features including author and student reflection boxes, film and media parallels, case studies, and discussion points to develop and support learning, while the critical approach invites students to exercise thier thinking skills and develop their own perspectives on the material presented. The authors draw upon their years of academic and business experience to offer an insight into this important and dynamic field, making this text a must read for all students concerned with understanding and practicing leadership.

'An invaluable resource for making sense of the world, making good decisions, and placing smart bets. A fast-paced and fun read jam-packed with useful information on every page.' Annie Duke, author of Thinking in Bets ________________ Turn yourself into a superthinker and make the right decisions every time. You want to make better decisions. You want to be right more of the time professionally and personally. However, being more right consistently is a hard problem because the world is such a complex, evolving place. How do you navigate this complexity? Mental models are decision-making tools that guide our perception of the world and our behaviour in it. They help us understand life, make decisions and solve problems. The best models help us make intelligent investments, develop ground-breaking technologies and even travel to outer space. - Note your frame of reference before debating someone with different political views. If you understand how your perspective contrasts with someone else's you can prevent the conversation from getting hostile. - Apply the sunk cost fallacy to the end of a doomed project. Just because you've put a lot of hours into it doesn't mean that you have to keep going. - Before blaming someone, consider Hanlon's Razor, 'Never attribute to malice that which is adequately explained by carelessness'. - Try to solve mysteries with Occam's Razor, 'Among competing hypotheses, the one with the fewest assumptions should be selected'. When you hear hoof beats, think of horses not zebras. Building on our knowledge of well-known models such as the Bandwagon Effect or Paradigm Shift and introducing us to the lesser known like the Eisenhower Matrix or the Boiling Frog Symbol, this indispensable book distils the most effective mental models into a single, digestible volume. It will make even the most complex models accessible and engaging to enable you to make better, more informed decisions in every part of your life. ________________ 'Internalizing these mental models will help you understand the world around you. Once you can spot them, you can change your own behavior to avoid common traps, adjust how you interact with people to get better results, and maybe even articulate new mental models of the world that have yet to be discovered.' Brian Armstrong, co-founder and CEO, Coinbase 'You can't really know anything if you just remember isolated facts. If the facts don't hang together on a latticework of theory, you don't have them in a usable form. You've got to have models in your head.' Charlie Munger, vice chairman, Berkshire Hathaway

A practical guide, from the basic techniques, through to advanced applications, showing you what operational risk is, and how you can manage it.

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"Mastering Operational Risk" provides a step-by-step guide from the basic elements of operational risk through to advanced applications of operational risk management. Focusing on practical applications, it gives you the knowledge needed to understand what operational risk is and puts in place a workable way of managing it.

Textile quality assurance is the process of designing, producing, and evaluating products to determine whether or not they meet the quality level desired by a company's target market." Quality Assurance for Textiles and Apparel, "2nd Edition, reflects the industry's best practices for providing products of a consistent quality that meet customers' needs. With updated information on technological advances and globalization, this 2nd Edition emphasizes the importance of incorporating product quality measures from the merchandising and design stages all the way through production, delivery, and retailing.

Surviving isn't enough: this is how you can thrive.

Over the past 15 years, anti-racist psychologist Guilaine Kinouani has contributed writing and run workshops on how racism affects both physical and mental health. Based on her findings, she has devised tried and tested psychological strategies. Her mission is to help thousands to find peace with this book.

Living While Black gives voice to the diverse experiences of Black people around the world and uses case studies and exclusive research to offer expert guidance on how to: set boundaries and process microaggressions; protect children from racism; navigate the dating world; identify and celebrate the wins.

Kinouani empowers Black readers to adopt self-care routines that improve day-to-day wellness to help them thrive not just survive and find hope - or even joy - in the face of adversity. This is also a vital resource for allies who wish to understand the impact of racism and how they can help.

What is the secret to organizational success? Whether the goal is developing a new product, establishing a new location, launching a new initiative, starting a new team, or improving your existing one, what will determine its success? The leaders! For any team, small business, large corporation, non-profit organization, or government entity, the key to accomplishing today’s goals and achieving tomorrow’s success depends on its present and future leaders.

Few people know more about developing leaders than John C. Maxwell, the bestselling leadership author in history. In the last twenty-five years, he has grown from equipping a handful of leaders in one organization to developing millions of business, government, and non-profit leaders in every country around the world.

In The Ultimate Guide to Developing Leaders: Invest In People Like Your Future Depends On It, Maxwell teaches everything leaders need to know about how to develop leaders in their team or organization.

Readers will learn how to:

• Become developers of people
• Identify people with leadership potential
• Recruit, train, and motivate emerging leaders
• Empower new leaders to lead
• Coach new and existing leaders to higher levels of achievement
• Teach their leaders how to develop other leaders

Anyone frustrated by leadership limitations in their organization needs to read The Ultimate Guide to Developing Leaders. If they follow the practical steps it offers, they will create a leadership pipeline that will never run dry.

A game-changing growth mindset that allows you to both learn and succeed at the same time from Carol Dweck's Mindset Works partner and Ted Talk phenomenon.

We all know we should be learning and growing. But how do you make time while under pressure to perform?

Too many of us suffer from 'chronic performance': we feel constant pressure to look like we know what we're doing, to always be on, to rack up success after success and have all the answers, all because we assume that greater effort leads to greater success. But this temptation to portray ourselves as infallible is affecting both our work and personal lives and is blocking our ability for true growth.

Through his work with over a hundred companies, co-founder of Mindset Works Eduardo Briceño has solved this by coming up with a game-changing framework that breaks our habit of chronic performance. He's discovered that long-term success as an individual or business - personal, financial and, organisational - relies on integrating and being proficient at learning and performing.

In The Performance Paradox, you will learn how to:

• Unlock the power of mistakes
• Integrate learning into daily habits
• Move seamlessly between learning and performing
• Solicit the most useful feedback
• Lead teams that constantly improve and outperform their targets

Ground-breaking and empowering, The Performance Paradox will break your chronic performance habit and revolutionise the way you approach growth mindset to get you on your way to thriving in both work and life.

As Samsung Africa’s former President and CEO, Sung Yoon was a first-hand witness to the company’s journey to becoming a global brand. Despite challenges, he turned Samsung’s Africa business into a success over four years.

In a career spanning more decades, he contributed in numerous capacities, heading up sales not only in Africa but in three different overseas assignments.

Yoon offers insights that shed light on the challenges of making business decisions and taking calculated risks.

Nolitha Fakude grew up as a shopkeeper’s daughter in the Eastern Cape, studied at the University of FortHare and then entered the workplace in 1990 as a graduate trainee at Woolworths. Subsequently, she has worked in very senior positions at some major blue-chip companies, including Woolworths, Nedbank and Sasol. She was also managing director and then president of the Black Management Forum (BMF).

Over a career spanning 29 years, Nolitha spearheaded programmes that ensure the development of women and marginalised communities in the workplace and society. A passionate advocate for diversity and inclusion, she has earned a well-deserved reputation as a corporate activist.

Nolitha is held in high regard within business circles and serves on numerous boards including the JSE Limited, Anglo American plc and Afrox Limited. Although Boardroom Dancing is her personal journey, it is also a lesson for South Africans committed to the transformation of boardrooms and the economy, and for women looking for role models as they climb corporate ladders and become thought-leaders

Nolitha Fakude was born in Cenyu a small village in the Eastern Cape outside Stutterheim and worked her way up from the shopfloor as a Graduate Trainee at Woolworths to become one of South Africa’s most respected and successful black business women. Nolitha is a humble leader who is widely respected as a pioneer who was at the forefront of transformation strategy, both within the companies she worked for and as a leader at the Black Management Forum where she worked with business, government and unions to drive change in South Africa.

The past two decades were among the most prosperous in history, with over a billion people lifted out of extreme poverty. Then 2020 hit, and, along with it, the coronavirus pandemic. The effect on economies will be extreme. What can small businesses do to survive the Covid-19 crisis? Business coach and author Douglas Kruger provides actionable answers, with a list of 50 practical ways your business can survive – and even thrive – during this time of uncertainty.

Business survival entails a simple formula. You must achieve and maintain profits over costs. There are a remarkable number of creative things you can do to stay on the right side of this equation, provided you don’t lose your head. Do these things well and you’ll be able to keep your staff employed, continue to serve your customers, grow awareness of your brand, and even come out of this difficult period positioned for growth.

Right now, owners of small businesses need every smart-cut they can find. Virus-proof Your Small Business provides no fewer than 50, including how to manage and safeguard your cash flow; get your head around the size of the challenge and begin thinking in productive ways; cut costs without cutting employment; use different channels to deliver the same offering; ensure that those who supply you, and those you serve, stay open too.

An absolutely essential read for any small business owner in this challenging time.

No business exists in a vacuum – it is impacted on by a constantly evolving world, which presents new challenges and opportunities every day. To cope with these, a business should be proactive and adaptive, not just at an operational level, but at a functional and strategic level as well. There are 12 chapters in Business Management: A Contemporary Approach focuses specifically on the functions of the business organisation and how to respond to changes in the micro-, and macro-environment, and in the market.

An introduction to the field of business management orients the reader, followed by general management principles applicable to any business manager. The book goes on to cover the various functions of the business organisation: financial management; credit management; information management; public relations; operations management; marketing management; human resource management; and purchasing management in supply chain management. It also covers contemporary issues like corporate citizenship and trends and changes in internationalisation.

The fourth edition of Business Management: A Contemporary Approach includes new features and updated content, such as:

• New case studies applying theory to practical situations
• Experiential exercises and multiple-choice questions
• Up-to-date theory on the functions of the business organization
• In-depth analysis of the relevant issues of corporate citizenship, globalisation and international trade

This book will equip readers with a general understanding of the divergent internal functions of the business organisation and the interrelationships between and among these functions. The readers will also be equipped with the necessary competencies (knowledge, skills and values) to perform the tasks and roles of a manager in any functional area of a business. At the end of each chapter, there are questions for self-assessment. By answering these questions, you will get an idea of whether you have mastered the chapters.

Bestselling author of Emotional Intelligence Daniel Goleman & Cary Cherniss reveal practical methods for applying the principles of EI to more readily enter an optimal state of high performance and satisfaction, offering a roadmap to being at your best, every day.

There are moments when we achieve peak performance: an athlete plays a perfect game; a business has a quarter with once-in-a-lifetime profits. But these moments are often fleeting, and for every amazing day, we may have a hundred ordinary and even unsatisfying ones. Fulfillment doesn’t come from isolated peak experiences, or elusive ‘flow’ states, but rather from many consistent good days. So how do we sustain performance, while avoiding burnout and maintaining balance?

In Optimal, Daniel Goleman and Cary Cherniss reveal how emotional intelligence can help us have a great day, any day. They explain how to set a realistic, attainable goal of feeling satisfied that you’ve had a productive day — to consistently work at your ‘optimal’ level. Based on research of how hundreds of people build the inner architecture of having a good day, they sketch what an optimal state feels like, and show how emotional intelligence holds the key to our best performance.

Optimal is the culmination of decades of scientific discoveries bearing on emotional intelligence. Enhanced emotional intelligence pays off in improved engagement, productivity and more satisfying days. In this book, you’ll find the keys to competence in emotional intelligence, and practical methods for applying this skill set more readily. It will equip you to become a highly effective leader and enable you to build an organizational culture that empowers workers to sustain high performance.