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Books > Business & Economics > Business & management > Management & management techniques

HBR at 100 - The Most Influential and Innovative Articles from Harvard Business Review's First Century (Paperback):... HBR at 100 - The Most Influential and Innovative Articles from Harvard Business Review's First Century (Paperback)
Harvard Business Review, Michael E. Porter, Clayton M. Christensen, W. Chan Kim, Renee a Mauborgne
R515 Discovery Miles 5 150 Ships in 12 - 17 working days

The most definitive management ideas of the century, all in one place. Harvard Business Review is the foremost destination for smart management thinking. Now, at its 100th anniversary, this commemorative volume brings together the most influential ideas since its inception. With an introduction written by editor in chief Adi Ignatius, HBR at 100 features business publishing's most influential voices on innovative topics, including: Michael E. Porter on competitive strategy Clayton M. Christensen on disruptive innovation Tim Brown on design thinking Linda A. Hill on being a first-time manager Daniel Goleman on emotional intelligence Erik Brynjolfsson and Andrew McAfee on artificial intelligence Robert Livingston on racial equity at work Amy C. Edmondson and Mark Mortensen on psychological safety Robert B. Cialdini on the science of persuasion W. Chan Kim and Renee Mauborgne on blue ocean strategy Gary Hamel and C.K. Prahalad on strategic intent Peter F. Drucker on managing yourself Whether you're a longtime reader or you're picking up an HBR volume for the first time, this book offers all you need to understand the most critical ideas in management.

Project Management in Practice, 7th Edition, International Adaptation (Paperback, 7th Edition, International Adaptation): J.R.... Project Management in Practice, 7th Edition, International Adaptation (Paperback, 7th Edition, International Adaptation)
J.R. Meredith
R1,436 Discovery Miles 14 360 Ships in 12 - 17 working days

Project Management in Practice presents an applied approach to the essential tools, strategies, and techniques students must understand to achieve success in their future careers. Emphasizing the technical aspects of the project management life cycle, this popular textbook offers streamlined, student-friendly coverage of project activity, risk planning, budgeting and scheduling, resource allocation, project monitoring, evaluating and closing the project, and more. Clear and precise chapters describe fundamental project management concepts while addressing the skills real-world project managers must possess to meet the strategic goals of their organizations. Integrated throughout the text are comprehensive cases that build upon the material from previous chapters. Each chapter now includes new end-of-chapter questions to help learners test their conceptual understanding of the subject.

Surrounded by Bad Bosses and Lazy Employees - or, How to Deal with Idiots at Work (Paperback): Thomas Erikson Surrounded by Bad Bosses and Lazy Employees - or, How to Deal with Idiots at Work (Paperback)
Thomas Erikson
R265 R212 Discovery Miles 2 120 Save R53 (20%) Ships in 5 - 10 working days

Surrounded by idiots at work? Fed up with a bad boss or lazy colleagues? Thomas Erikson, author of the runaway international bestseller Surrounded by Idiots, will help you handle them and get things done, the right way Why is good leadership so rare? Everyone has to manage up to some extent but frankly some bosses are worse than others. If you're being driven crazy by a micro-manager, frequently drown under your boss's unreasonable expectations or struggle with being handed out responsibilities but no authority international behavioural expert Thomas Erikson is here to help. Drawing on the simple four-colour system that made Surrounded by Idiots a global bestseller, Erikson shows how understanding your boss's behavioural tendencies as well as your own will lead to a more harmonious and productive workplace. He also sets out what characterises an exemplary leader type and how you can adapt your behaviour to model it. Because there are two sides to every coin, Erikson also looks at employees themselves and why some colleagues frequently underachieve and what you can do to change this. Written with Erikson's signature humour and warmth, Surrounded by Bad Bosses (and Lazy Employees) will help you deal with the most hopeless managers and employees you can imagine - and keep you entertained along the way.

Handbook of Research on Promoting Women's Careers (Paperback): Susan Vinnicombe, Ronald J. Burke, Stacy Blake-Beard, Lynda... Handbook of Research on Promoting Women's Careers (Paperback)
Susan Vinnicombe, Ronald J. Burke, Stacy Blake-Beard, Lynda L. Moore
R1,557 Discovery Miles 15 570 Ships in 12 - 17 working days

Professors Vinnicombe, Burke, Blake-Beard, and Moore have assembled an internationally and intellectually diverse cast of contributors to chronicle and examine the implications of the seismic shift in women's roles in the global workforce. Collectively, they make a strong case for why advancing women s careers is a key business as well as societal issue that must be addressed if the full potential of all societal members is to be tapped. This book belongs on the bookshelf of all scholars of gender and career issues as an essential reference.' - Gary N. Powell, University of Connecticut, US'This is an excellent book posing key questions about women and careers in leadership, such as why do women have less access to the top jobs. It presents research on women's experiences in leadership, discusses the barriers they face as well as initiatives to promote their career advancement. I can see this being a critical resource for those who research and teach women in management.' - Fiona Wilson, University of Glasgow, UK 'As more women take on highly visible leadership roles, such as CEO or C-suite executive, I am often asked whether there continues to be a need for research on women's career development. This book effectively answers the challenge behind that question by documenting the status of women in business and by marshaling empirical evidence of gender effects on careers. The chapters provide a rich, theoretically grounded overview of women's career development and action steps for accelerating the growth of women's representation in leadership.' - Alison M. Konrad, Western University, Canada Why is it that relatively few women achieve senior management positions despite their increasing levels of education and years of work experience? How can we change this? In a changing world where women have dominated as graduates from universities in the West, recent research has shown that the same trend is also strikingly evident in the newly emerging markets. Tapping into this female talent pool is extremely important and advancing women s careers has become a key business issue. This Handbook lays out a number of promising approaches. First the business case for doing so is presented. The challenges facing women are reviewed, followed by various programs that address particular needs such as mentoring, leadership development programs for women, work and family initiatives, and succession planning. Finally, case studies of award-winning organizational initiatives are described. The book identifies obstacles women face in career advancement and possible initiatives to address them. The work will be highly sought by scholars and doctoral students interested in women in organizations. Human resource managers and consultants will also find plenty of invaluable information in this resource. Contributors: D. Anderson, S.M. Barnett, S.A. Berry, G. Bhattacharya, D. Bilimoria, S. Blake-Beard, L. Brook, R.J. Burke, S. Caleo, S.D. Carter, S.S. Case, S. Dinolfo, E. Doldor, S.L. Fielden, K. Giscombe, J. Graham, A. Gupta, C.E.J. Hartel, G.F. Hartel, S.A. Haslam, R. Hawarden, M.E. Heilman, M.M. Hopkins, S.V. Horner, C.M. Hunt, M.M.S. Kats, S. Kumra, X. Liang, S. Mavin, L.L. Moore, J.T. Nadler, S.M. Nkomo, J.S. Nugent, A.J. Oetama-Paul, D.M. Ohse, D.A. O Neil, K. Peters, C. Quental, M.K. Ryan, R. Sealy, F. Sheridan, V. Srinivasan, M.S. Stockdale, N. Sultana, R. Sumner, J.M. Turell, A. Valenti, H. van Emmerik, S. Vinnicombe, J. Williams, W.M. Williams, A. Wittenberg-Cox

The 11 Laws of Likability: Relationship Networking Because People Do Business with People They Like (Paperback, Special ed.):... The 11 Laws of Likability: Relationship Networking Because People Do Business with People They Like (Paperback, Special ed.)
Michelle Tillis Lederman
R519 R437 Discovery Miles 4 370 Save R82 (16%) Ships in 10 - 15 working days

We all know that networking is important, and that forming relationships with others is a vital part of success. But sometimes it seems like networking removes all emotions from the equation and focuses only on immediate goals...whereas the kind of relationships that have true staying power, give us joy, and support us in the long run are founded on simply liking each other. This book, featuring activities, self-assessment quizzes, and real-life anecdotes from professional and social settings, shows readers how to identify what's likable in themselves and create honest, authentic interactions that become "wins" for all parties involved. Readers will discover how to: - Start conversations and keep them going with ease - Convert acquaintances into friends - Uncover people's preferences and tweak their own personal style to enable engaging, reciprocal interactions - Create follow-up and stay in others' minds long after the initial meeting The worst thing we can do when trying to establish a personal bond with someone is to come across as manipulative or self-serving. Authentic connections go much deeper--and feel much easier--than trying to hit self-imposed business card collection quotas. This book presents a new paradigm that shows how even the most networking-averse can network...and like it.

The Leadership Game - Winning Principles from Eight National Champions (Paperback): Tom Mullins The Leadership Game - Winning Principles from Eight National Champions (Paperback)
Tom Mullins; Foreword by John C. Maxwell
R401 R328 Discovery Miles 3 280 Save R73 (18%) Ships in 10 - 15 working days

Author Tom Mullins, a winning college football coach himself, sought input from eight national champion football coaches for their approaches in building balanced and cohesive teams. Their responses are the Key Principles shared in The Leadership Game.

Origins of Organizing (Hardcover): Tuomo Peltonen, Hugo Gaggiotti, Peter Case Origins of Organizing (Hardcover)
Tuomo Peltonen, Hugo Gaggiotti, Peter Case
R2,821 Discovery Miles 28 210 Ships in 12 - 17 working days

The origins of organizing are conventionally seen as emerging from the historiographical works of Western social scientists in the early 20th century. Here, the authors address a gap in current literature by exploring previously unrecognized or marginalized global origins in both modern and ancient history. This innovative collection of original, research-based work covers a variety of historical epochs and theoretical streams from ancient civilizations to modern movements in philosophy and the social sciences. Among other topics, the chapters evaluate ideas of organizing by Quakers, 16th-century Jesuits and communities in the Roman Empire and ancient China. The authors creatively and insightfully engage with the historiography and philosophy of organizing, presenting alternatives to the dominant Western-focused development of organizational theory and practice. Origins of Organizing is significant in expanding the field of organizational theory to incorporate key examples that move away from mainstream and traditional perspectives. It will serve as a complementary text for graduate students in the fields of organization theory, management history and critical management studies. Contributors include: J. Bento da Silva, C. Bettin, M. Brigham, G. Burrell, P. Case, B. Czarniawska, W. Dai, H. Gaggiotti, I. Iordanou, D. Kavanagh, M. Kostera, P. Krzyworzeka, A.J. Mills, T. Peltonen

Handbook of International Human Resource Development - Context, Processes and People (Paperback): Thomas Garavan, Alma... Handbook of International Human Resource Development - Context, Processes and People (Paperback)
Thomas Garavan, Alma Mccarthy, Ronan Carbery
R1,644 Discovery Miles 16 440 Ships in 12 - 17 working days

This comprehensive Handbook sets out the nature and scope of International Human Resource Development (IHRD) to advance our understanding of research and practice in the field. Drawing on expertise from a global team representing some of the field's most distinguished researchers, the Handbook explores a range of contextual, process and people development practice issues impacting IHRD research and practice. Focusing on IHRD as a distinct field of research and practice, the authors offer comprehensive coverage of a number of critical contextual dimensions that shape the IHRD goals that organisations pursue; impact the IHRD systems, policies and practices that are implemented; and influence the types of IHRD research questions that are investigated. The Handbook examines the processes or actions taken by organisations to globalise IHRD practices and discusses important people development practices that come within the scope of IHRD. By bringing together a variety of research strands and engaging in key debates while also acknowledging the emergent, dynamic and constantly evolving nature of the field, the authors of this Handbook have created an invaluable resource for academics, students, professionals and practitioners in IHRD, HRD, HRM, international management, organisational behaviour and leadership. Contributors: M. Alagaraja, H. Alhejji, V. Anderson, A. Ardichvili, E.E. Bennett, A. Bratton, R. Carbery, N. Clarke, N. D'Annuzio Green, T. Garavan, J. Gedro, K. Grant, C. Gubbins, M. Hammond, J. Kim, S. Kim, Y. Lai, A. McCarthy, A. McDonnell, R.R. McWhorter, H. Moon, C.T. Nolan, D. O'Shea, J. Pearson, V. Pereira, O. Pruetipibultham, W.E.A. Ruona, V. Shanahan, M. Sheehan, C. Valentin, J. Winterton

Big Things Have Small Beginnings - Learn to Play the Great Game (Paperback): Wes Berry Big Things Have Small Beginnings - Learn to Play the Great Game (Paperback)
Wes Berry
R649 Discovery Miles 6 490 Out of stock
Designing Dynamic Organizations - A Hands-on Guide for Leaders at All Levels (Paperback, Special ed.): Jay Galbraith, Diane... Designing Dynamic Organizations - A Hands-on Guide for Leaders at All Levels (Paperback, Special ed.)
Jay Galbraith, Diane Downey, Amy Kates
R1,126 R929 Discovery Miles 9 290 Save R197 (17%) Ships in 10 - 15 working days

Which business structures are best suited to the unpredictable 21st century? How can a company, division, or department reconfigure itself with minimum disruption and maximum impact? Every executive grapples with problems of restructuring--and most need hands-on guidance to solve them. This eye-opening book shows business leaders at all levels how to examine their choices by leading them systematically through these fundamental questions:

* Should we restructure to meet our strategic goals?

* What are the best structural options to achieve our success?

* What lateral processes are necessary to support the new structure?

* How do we staff the restructured organization to optimize results?

Based on Galbraith's world-renowned approach, this guide includes examples and worksheets that pilot readers through the essential steps of organizational design.

Essentialism - The Disciplined Pursuit Of Less (Paperback): Greg McKeown Essentialism - The Disciplined Pursuit Of Less (Paperback)
Greg McKeown
R265 R212 Discovery Miles 2 120 Save R53 (20%) Ships in 5 - 10 working days

The life-changing international bestseller that started a global movement - now updated with the new 21-Day Essentialism Challenge and an exclusive excerpt from EFFORTLESS.

Have you ever found yourself struggling with information overload? Have you ever felt both overworked and underutilised? Do you ever feel busy but not productive? If you answered yes to any of these, the way out is to become an Essentialist.

In Essentialism, Greg McKeown, CEO of a Leadership and Strategy agency in Silicon Valley who has run courses at Apple, Google and Facebook, shows you how to achieve what he calls the disciplined pursuit of less. Being an Essentialist is about a disciplined way of thinking. It means challenging the core assumption of 'We can have it all' and 'I have to do everything' and replacing it with the pursuit of 'the right thing, in the right way, at the right time'.

By applying a more selective criteria for what is essential, the pursuit of less allows us to regain control of our own choices so we can channel our time, energy and effort into making the highest possible contribution toward the goals and activities that matter.

Using the experience and insight of working with the leaders of the most innovative companies and organisations in the world, McKeown shows you how to put Essentialism into practice in your own life, so you too can achieve something great.

International Business Strategy and Cross-Cultural Management - An Applied Approach (Hardcover): Nicole F. Richter, Jesper... International Business Strategy and Cross-Cultural Management - An Applied Approach (Hardcover)
Nicole F. Richter, Jesper Strandskov, Sven Hauff, Vasyl Taras
R3,304 Discovery Miles 33 040 Ships in 12 - 17 working days

This comprehensive yet accessible textbook provides readers with an advanced and applied approach to traditional international business that integrates key cross-cultural management topics. Its ten chapters give profound insights into analysing, selecting and entering international markets, strategic partnerships, strategic positioning, global value chains, organizational designs, intercultural interaction, leadership and motivation and international human resources management. For each of these topics, advanced and contemporary theoretical and analytical frameworks are discussed and translated into toolsets that will assist readers in solving practical challenges. Key Features: A strong connection of theoretical foundations with illustrative case studies Integration of current trends and challenges, such as intercultural competence, migration and digitalization, offshoring and global value chains Comprehensive practical examples from multinational firms that demonstrate the value of the frameworks and toolsets included in each chapter An integrative case study that picks up key practical challenges in each chapter and invites the reader to apply theories, frameworks and toolsets A supplementary website that provides multiple materials for furthering readers' knowledge, including toolsets, further cases and exercises, accompanying videos, quizzes, and presentation slides International Business Strategy and Cross-Cultural Management is a key resource for postgraduate courses on international business management, globalization and entrepreneurship, international human resource management and global marketing. It will also serve as a complementary text for lecturers and students involved in the X-Culture project.

Public Administration: a South African Introductory Perspective - A South African introductory perspective (Paperback): W.A.J.... Public Administration: a South African Introductory Perspective - A South African introductory perspective (Paperback)
W.A.J. Coetzee
R365 R338 Discovery Miles 3 380 Save R27 (7%) Ships in 7 - 10 working days

W.A.J. Coetzee was born in Piketberg in 1928. After matriculating, he started work as a post-office clerk. He was later transferred to the office of the Deputy Postmaster-General in Pretoria. As an extramural student he successively obtained his B.A., B.A. Honours, and M.A. degrees in Public Administration from the University of Pretoria. In 1973 he was appointed senior lecturer and head of the Department of Public Administration at the University of Durban-Westville. He became a professor in 1977 after obtaining his doctorate (D.Phil.) in 1976 from the University of Pretoria and has subsequently served as dean of the Faculty of Commerce. Professor Coetzee is the author of a number of books and articles in Public Administration in South Africa and has delivered papers at conferences locally and abroad. He has been a member, director or chairman of various cultural and professional organizations, and has also served on a number of university senate committees.

Steve Jobs (Paperback, Reissue ed.): Walter Isaacson Steve Jobs (Paperback, Reissue ed.)
Walter Isaacson
R687 R560 Discovery Miles 5 600 Save R127 (18%) Ships in 10 - 15 working days
Resilience and the Management of Nonprofit Organizations - A New Paradigm (Hardcover): Dennis R. Young, Elizabeth A. M. Searing Resilience and the Management of Nonprofit Organizations - A New Paradigm (Hardcover)
Dennis R. Young, Elizabeth A. M. Searing
R2,399 Discovery Miles 23 990 Ships in 12 - 17 working days

This timely book examines how nonprofits can prepare for and respond to serious threats, such as pandemics, economic recessions, terrorist attacks and other potentially catastrophic events. Reliant on donors, regulators, government funders and dedicated staff and volunteers, nonprofits are often vulnerable and unprepared to navigate such crises. Making a frank assessment of the risks these organizations face and how to enable them to become more resilient, Dennis Young and Elizabeth Searing develop multifaceted strategies involving balance sheets, cost and income structures, human resources, networks, technology, entrepreneurship, and information systems. Practical recommendations based on research are offered to managers for assessing risk and developing resilience strategies appropriate to their own organizations. The innovative use of templates for executive briefings, dashboards, and stress tests are included in a new management paradigm for building healthier and more effective nonprofit organizations for the future. The insights and tools on how to develop and manage resilient organizations makes this an excellent resource for nonprofit managers and trustees, foundations and government funders. Researchers, teachers, and students will also gain a greater understanding of how current research drives the resiliency paradigm and how to move research on nonprofit resilience forward.

Digital Body Language - How To Build Trust & Connection, No Matter The Distance (Paperback): Erica Dhawan Digital Body Language - How To Build Trust & Connection, No Matter The Distance (Paperback)
Erica Dhawan
R440 R352 Discovery Miles 3 520 Save R88 (20%) Ships in 5 - 10 working days

Email replies that show up a week later. Video chats full of ‘oops sorry no you go’ and ‘can you hear me?!’ Ambiguous text-messages. Weird punctuation you can’t make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?

Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible – or are they? In Digital Body Language, Erica Dhawan, a go-to thought leader on collaboration and a passionate communication junkie, combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and culture. In real life, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.

Digital Body Language will turn your daily misunderstandings into a set of collectively understood laws that foster connection, no matter the distance. Dhawan investigates a wide array of exchanges—from large conferences and video meetings to daily emails, texts, IMs, and conference calls—and offers insights and solutions to build trust and clarity to anyone in our ever changing world.

Never Check E-mail in the Morning - And Other Unexpected Strategies for Making Your Work Life Work (Paperback): Julie... Never Check E-mail in the Morning - And Other Unexpected Strategies for Making Your Work Life Work (Paperback)
Julie Morgenstern
R455 R380 Discovery Miles 3 800 Save R75 (16%) Ships in 10 - 15 working days

Named one of the five best business books by Cathie Black, president of Hearst Magazines, in "The Wall Street Journal"

The" New York Times" bestselling author, Oprah's favorite organizing expert, and America's number one problem solver presents a revolutionary book. It will help readers achieve the seemingly impossible: boost value and job security without sacrificing personal life. Morgenstern teaches innovative "grab and go" solutions that can be processed in as few as fifteen minutes to dramatically improve performance and efficiency, including: Beware of multitasking. Scattering your efforts makes for a longer day.Dance near the revenue line. Making or saving money is where your greatestvalue lies.Crunch your container. Shorten your workday by thirty minutes and you willget more done.Trust your truth. Never undervalue your unique self, skills, and point of view.

If you've ever wondered, "Is it me or is it them"? Julie Morgenstern's practical "inside out" approach will help you diagnose the source of each workplace problem and solve it quickly.

Winning - The Ultimate Business How-to Book (Large print, Paperback, Large type edition): Jack Welch, Suzy Welch Winning - The Ultimate Business How-to Book (Large print, Paperback, Large type edition)
Jack Welch, Suzy Welch
R420 Discovery Miles 4 200 Ships in 12 - 17 working days

The ultimate business how-to book by the icon of American business and one of the world's most revered and respected leaders, Jack Welch, former CEO of General Electric. Winning explores the changes of recent times and the new economic realities, and more than that, it identifies the central, immutable principals of doing business right and doing it well. "Winning is a book for the people in business who sweat, get their nails dirty, hire, fire, make hard decisions, and pay the price when those decisions are wrong," said Welch. "I see this book as a handbook for people in the trenches, turning their companies and the economy around, not just today, but for years to come. I think it will be useful for people just starting their careers or their own businesses to seasoned managers running multi-billion dollar enterprises. I've learned an enormous amount about what works and what doesn't work throughout my career and I'm very excited about sharing it in Winning." Welch will teach people how to win in business by distilling his experience in three critical areas: working within an organization, dealing with competitors, and handling matters of life and career. Critical to Welch's writing such an accessible, useful guide is his unique collaboration with his wife, Suzy, the former editor of the Harvard Business Review, who brings expertise in management, writing talent and a woman's sensibility to articulating the components of Welch's success.

The One Minute Manager Balances Work and Life (Large print, Paperback, Large type edition): Ken Blanchard, D.W. Edington,... The One Minute Manager Balances Work and Life (Large print, Paperback, Large type edition)
Ken Blanchard, D.W. Edington, Marjorie Blanchard
R361 R185 Discovery Miles 1 850 Save R176 (49%) Ships in 12 - 17 working days

The ultimate lesson for the successful One Minute Manager: teaching how a healthy lifestyle is the key to success. The One Minute Manager is a book that has sold a staggering 12 million copies in 27 languages and has become the world's most popular management method. Unfortunately, it is easy for a One Minute Manager to be so successful in every way that he or she forgets one important thing: to look after number one. This book, published now for the first time outside the USA, tells the story of a One Minute Manager who is so much in demand that he eats on the run, doesn't take time to exercise, and never puts himself, his family or his well-being top of his list of priorities. He soon discovers that his life is out of balance and that success in business is endangering his health. For all those busy, achieving people with overcrowded schedules, this useful blueprint shows how to manage stress and keep healthy. By following four important strategies for balancing a complicated life, everyone can get their lives into proper perspective. For the millions of readers of Ken Blanchard's bestselling books, The One Minute Manager Balances Work and Life offers a way to achieve not only a new, healthier style of living but increased productivity as well.

Competing Values Leadership (Hardcover, 3rd edition): Kim S. Cameron, Robert E. Quinn, Jeff DeGraff, Anjan V. Thakor Competing Values Leadership (Hardcover, 3rd edition)
Kim S. Cameron, Robert E. Quinn, Jeff DeGraff, Anjan V. Thakor
R2,999 Discovery Miles 29 990 Ships in 12 - 17 working days

This third edition of Competing Values Leadership serves as the key source for understanding and using the Competing Values Framework, one of the most widely used and highly cited frameworks in the world for understanding human behavior, leadership, and organizations. The authors of the framework, who have been at the foundation of developing, applying, and studying this framework for more than four decades, explain how it helps foster successful leadership, innovation, culture change, financial performance, organizational effectiveness, and value creation. In addition to explaining why the Competing Values Framework is among the most important frameworks in the history of business, this edition addresses some criticisms of the framework and provides empirical evidence for its validity, reliability, and usefulness. The authors also provide practical tools and actions that can assist any organization in improving its performance. This book is widely applicable to several fields, including financial strategy, culture change, human resource management, leadership roles, and organizational change. Both academics and business leaders will find it to be an illuminating and useful tool and reference. It has also proven to be a valuable resource in executive education programs.

How to Conduct a Practice-based Study - Problems and Methods, Second Edition (Paperback, 2nd edition): Silvia Gherardi How to Conduct a Practice-based Study - Problems and Methods, Second Edition (Paperback, 2nd edition)
Silvia Gherardi
R1,095 Discovery Miles 10 950 Ships in 12 - 17 working days

This thoroughly revised, extended and updated second edition of Silvia Gherardi's classic book gives the reader a must-read orientation through the myriad of methods and styles involved in practice-based research. Practice-based approaches to knowing, learning, innovating, and managing have thrived in recent years. Calling upon numerous narratives from a range of research fields, the author offers insight into the many possibilities of practice research, highlighting the inextricable links between humans and technology as the key emergent trend in management studies. Developing an innovative posthumanist approach, this novel book offers a useful and insightful compass for the navigation of practice-based studies through the lens of exemplar vignettes from internationally acclaimed researchers. A valuable and instructive work, this book is critical to any scholars of practice theories, as well as management and organizational studies and those with a keen interest in research methods. Masters students seeking insight into the development of practice-based studies, and PhD researchers developing their own methodologies will also find the guidance of this book indispensable in their studies.

The Professional Edge - Competencies in Public Service (Paperback, New Ed): James S. Bowman, Jonathan P. West, Margo Berman,... The Professional Edge - Competencies in Public Service (Paperback, New Ed)
James S. Bowman, Jonathan P. West, Margo Berman, Montgomery Van Wart
R1,185 R1,077 Discovery Miles 10 770 Save R108 (9%) In Stock

The new context and character of public service - shifting values, entrepreneurship, information technology, multi-sector careers - require enhanced technical, ethical, and leadership skills. This concise and readable work describes what it means to be a consummate professional public servant. Essential reading for both professionals and students, it sets standards for everyone who conducts the public's business, and links them with performance management, human resource administration and information technology skills. The book identifies the ethical foundations of public service and how to integrate them in practice. It also addresses individual leadership, what it means and how it is based on a foundation of technical and ethical skills. Filled with original illustrative examples and case studies from government, the non-profit sector, and business, The Professional Edge is an ideal supplement for any introductory course in Public Administration or Ethics in the Public Service.

Social Style/Management Style (Paperback): Robert Bolton, Dorothy Grover Bolton Social Style/Management Style (Paperback)
Robert Bolton, Dorothy Grover Bolton
R451 R333 Discovery Miles 3 330 Save R118 (26%) Ships in 12 - 17 working days

"What is social style, and how can you make it work for you in a business situation? Your success at any management level depends largely on your ability to deal with other people. In this business-oriented approach to interpersonal relationships, management experts Robert Bolton and Dorothy Grover Bolton show you how to assess various behavior patterns and how to use that knowledge to capitalize on your strengths, minimize your weaknesses, and get the results you want from others.

Are you predominantly an Amiable, an Analytical, an Expressive, or a Driver? Nearly everyone, according to Boltons' extensive research, uses on of the four basic social styles more often than the others. No style is better than any other, but each does bring with it a unique pattern of strengths and weaknesses. This book shows you not only how to recognize your particular style but also how to use that knowledge to manage others more effectively, set appropriate life goals and career paths, plan a sound self-improvement plan, increase your creativity, and more. Te best managers, claim the Boltons, excel at being what they are rather than at trying to be what they are not.

If you feel that your effectiveness at work could be increased by better interpersonal skills but are tired of theories that want you to overhaul yourself to fit some uncomfortable, impersonal ""management style,"" then let Social Style/Management Style improve your dealings with others and still let you be yourself."

Time to Think - Listening to Ignite the Human Mind (Paperback, Reissue): Nancy Kline Time to Think - Listening to Ignite the Human Mind (Paperback, Reissue)
Nancy Kline 4
R470 R376 Discovery Miles 3 760 Save R94 (20%) Ships in 5 - 10 working days

Most people think they listen well, but they rarely do - not at this level. Listening this way is a radical act. The power of effective listening is recognised as the essential tool of good management. In this book, Nancy Kline describes how we can achieve this, and presents a step-by-step guide that can be used in any situation. Whether you want to have more productive meetings, solve business problems, create bold strategies, or build stronger relationships, this book offers you a new world of possibilities. From blue chip companies developing high-powered teams to individuals seeking personal growth, a Thinking Environment has come to mean transformation of the highest quality.

Remote Team Interactions Workbook - Using Team Topologies Patterns for Remote Working (Paperback): Matthew Skelton, Manuel Pais Remote Team Interactions Workbook - Using Team Topologies Patterns for Remote Working (Paperback)
Matthew Skelton, Manuel Pais
R374 R296 Discovery Miles 2 960 Save R78 (21%) Ships in 10 - 15 working days

In the new remote-first and hybrid workplace, many organizations are struggling to catch up with new tooling and ways of working. Many are discovering for the first time that the physical office was covering up poorly defined teams and poorly defined areas of focus, threatening their DevOps transformation efforts and the overall health and success of their business. Matthew Skelton and Manuel Pais, coauthors of the highly successful Team Topologies, provide proven patterns for a successful remote-first approach to teams. Using simple tools for dependency tracking and patterns from Team Topologies, such as the Team API, organizations will find that well-defined team interactions are key to effective IT delivery in the remote-first world. This workbook explores several aspects of team-first remote work, including: How the new "remote-first" world is highlighting existing poor team interactions within organizations. Why organizations should use the Team API pattern to define and communicate the focus of teams. How organizations can track and remove team-level dependencies. How and why organizations should design inter-team communications consciously. How and why organizations can use the three team interaction modes from Team Topologies (collaboration, x-as-a-service, and facilitating) to help. The ideas and patterns presented here will help your organization become more effective with a team-based, remote-first approach to building and running software systems.

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