What's the toughest job in the world? No, it's not sales. It's not marketing, product development or even starting a new business. The toughest job is dealing with people. And the toughest person you'll ever have to deal with is yourself. In this book Russ Baleson gives you twenty-five invaluable strategies for building relationships and for motivating yourself and others. Russ has been a highly-respected trainer and coach for more than thirty years. His passion, drive and experience give him the confidence to speak the unvarnished truth to people at all levels. Now he shares his insights, observations and skills with you.

Organizations are in a race to become a digital enterprise. For those leading their company’s tech-driven change, this guide will help you along the way.

Every business makes plans for updating products, technologies, and processes. However, that is simply not enough for a twenty-first century company. While the pressure is intense, you can create a clear path forward using guidance from this book.

In Driving Digital, business technology executive Isaac Sacolick shares the lessons he’s learned over the years as he has successfully spearheaded multiple transformations and helped shape digital-business best practices. You no longer have to blindly trek through the mine field of their company’s digital transformation.

In this thoroughly researched one-stop manual, Sacolick teaches you how to:

• Formulate a digital strategy
• Transform business and IT practices
• Align development and operations
• Drive culture change
• Bolster digital talent
• Capture and track ROI
• Develop innovative digital practices
• Pilot emerging technologies

Ten hours into the race. It's 02:00 and pitch black with a Force 8 gale blowing. Team Stelmar are battling with heavy seas and stormy weather; the wind and spray are lashing the crew on deck, the helm struggles to control the boat as it lurches violently from wave to wave. Suddenly, a shout of 'man overboard!' jerks the off watch out of their restless sleep...You are the Skipper. How would you prepare for this disaster? You are in the middle of the Southern Ocean; three crew down. It's Christmas Day and your boat is 2000 miles behind the rest of the fleet. There is still a month to go before dry land. How do you motivate your crew? The Global Challenge teams for 2004/5 have been announced at the London Excel Boat Show. 15 amateur volunteers are looking to you for leadership. What do you do to turn them into a high performing team before the race starts in ten months time? BOAT to BOARDROOM uses the extreme case study of the 2004/5 Global Challenge round-the-world yacht race to demonstrate leadership and teamwork in action. Paula and Alex intelligently draw out the real life learnings and translate them into practical tools and lessons that can be used in everyday business.

You're a leadership coach, not a salesperson! How do you build a thriving business working with Blue Chips? The Leadership Coaching Alligator Handbook will help you: * Connect with leaders in Blue Chips * Switch them on to the value of your leadership coaching * WIN business with them * WIN business with other leaders in the same company * Build long-term relationships and WIN business year-on-year * Proactively use referrals to WIN business in other companies You can achieve all this by playing to your strengths as a coach. No need to reinvent yourself as a marketing professional. You'll enjoy growing your business as much as you enjoy coaching your clients!

Research has indicated that busy managers are often so busy 'putting out fires' that they feel overwhelmed and therefore find it difficult to accomplish the strategic elements of their role. They frequently end up doing things themselves (even sometimes taking over operational tasks from direct reports) because they feel it is just easier and quicker than telling or showing someone else what needs to be done. And sometimes have little confidence in the competence and ability of staff to successfully problem solve or make effective decisions. Those who receive effective coaching develop increased awareness and are more prepared to take responsibility. In the longer term this develops qualities such as self belief and confidence which actually leads to improvements in competence (in those being coached). And therefore a reduction in stress for the coaching manger. This book provides practical ways for managers to develop the potential of those they manage by adopting a simple coaching approach.

Cybercrime is on the rise, and it is becoming easier and easier for criminals to steal your personal information. Toolkits to create viruses, spyware, and other forms of malware are now readily available to anyone wishing to defraud and do damage, and you could be leaving yourself open to attack. It is estimated that standard computer-based defence systems catch only 25% of malware attacks. Do you know the risks you're running online? Are you protected? An Introduction to Hacking and Crimeware answers your concerns and provides a foundation-level overview of the dark world of cybercrime. Know your enemy An Introduction to Hacking and Crimeware is a comprehensive pocket guide to more serious online threats. Knowledge of these threats will help you understand how to ensure that your computer systems are protected and make sure that your business is safe, enabling you to focus on your core activities without fear of attack. Fight back In this pocket guide, the author: *Identifies terms and defines exactly what crimeware is, both intentional and unintentional; *Gives specific, up-to-date examples to help you identify the risks so that you can protect your business; *Explores the increasing use of commercial off-the-shelf (COTS) hacking tools, exposing the enemy's tactics; *Gives practical suggestions of active defence, so you can fight back; *Provides a valuable list of up-to-date, authoritative sources of information, so you can stay abreast of new developments and safeguard your business. An Introduction to Hacking And Crimeware will equip you with the vital information you need to deal with the threats presented by hacking and crimeware in all their many forms, safeguard your online information, and potentially save you and your business from very real danger.

W.A.J. Coetzee was born in Piketberg in 1928. After matriculating, he started work as a post-office clerk. He was later transferred to the office of the Deputy Postmaster-General in Pretoria. As an extramural student he successively obtained his B.A., B.A. Honours, and M.A. degrees in Public Administration from the University of Pretoria. In 1973 he was appointed senior lecturer and head of the Department of Public Administration at the University of Durban-Westville. He became a professor in 1977 after obtaining his doctorate (D.Phil.) in 1976 from the University of Pretoria and has subsequently served as dean of the Faculty of Commerce. Professor Coetzee is the author of a number of books and articles in Public Administration in South Africa and has delivered papers at conferences locally and abroad. He has been a member, director or chairman of various cultural and professional organizations, and has also served on a number of university senate committees.

The ability to communicate effectively is one of the most important life skills a person can possess. It can pave the way to success, not only in terms of career but also in every other aspect of life where communication plays a role. Advanced communication skills focuses on essential communication skills and competencies for all aspects of the world of work. Advanced communication skills takes an integrated theory and practical approach to learning. It is designed to foster workplace communication in order to benefit interpersonal relationships, which in turn leads to personal enrichment, greater job satisfaction and increased productivity. The final chapter contains a selection of case studies with questions to assist in the evaluation of communication skills. Advanced communication skills is aimed at managers, personal assistants, professional secretaries and all those studying towards certificates, diplomas or degrees in colleges and universities. It fully covers the syllabus for Communication N5/N6 at technical and vocational education and training colleges, and will prepare students for the national examinations in these subjects.

There is a narrow view of control which is about delivering projects in accordance with their plans, using disciplines like earned value and risk management already championed by APM. That view is about doing projects right. This Introduction to Project Control offers a wider perspective, which includes doing the right projects. It involves integrating all the disciplines of project management.

Entrepreneurship - a South African perspective provides an overview of entrepreneurship and important related topics in the field of entrepreneurship. In addition it is a guide to becoming a successful entrepreneur. It describes and illustrates new venture creation within a South African context: the start-up process, the growth stages and the challenges in the maturity phase of the business. It provides exercises, activities and numerous case studies based on the latest research in South Africa. In this third edition of Entrepreneurship all the chapters have been updated, and some chapters, including those on corporate entrepreneurship, e-business and the resource requirements of legal and related aspects, have been substantially revised. To provide a more practical context, profiles of typical entrepreneurs are also included. Contents include the following: Seeing, locating, measuring and opening the window of opportunity; Developing the business plan; Determining the resources required; Fair trade, competition and consumer protection; The role of national government in developing and enabling the small business environment; Controlling and planning for growth; Key issues of business success or failure; E-commerce opportunities; Corporate entrepreneurship in South Africa. Entrepreneurship is aimed at undergraduate students at all higher education institutions in South Africa, as well as managers, management consultants and trainees, developers and presenters of in-house business courses.

Harness the hidden power of kindness. Kindness isn't merely about getting along with people and being nice. It's a game changer in business, the door-opener to opportunity, and the key to authenticity and confidence. It's a superpower that can be honed through an intentional lifestyle of kindness and is especially important in these divisive times. Can something as simple as kindness really be the answer? Through years of developing her own kindness practices and studying those of others, Good Morning America correspondent and anchor Adrienne Bankert has experienced firsthand the unbeatable power of kindness and witnessed its transformative impact on others. Adjusting our perspective from being closed off and self-centered to a mindset of kindness ripples into a staggering amount of personal fulfillment and growth. No matter our age or ethnicity, where we come from, or how much money we make, every one of us can be kind. Every one of us can be a change agent. Your Hidden Superpower will help you: See simple acts of kindness from a new and empowering perspective; Learn how to make kindness a habit and experience more peace, inspiration, and impact; Engage kindness at work and enjoy remarkable opportunities-plus, know how to get from "here" to "there" quickly; and Activate kindness as a force to reconnect you to your authentic self, replenish your passion and creativity, and find your voice.

This book is for business people who'd like to If you ever trembled at the thought of presenting, don't know to find the best customers or feel that something's holding your business back, then this is the book for you. Admired and respected by etrepreneurs worldwide for his business insight, passion and engaging style, Iain Whyte tells it like it is. In Life, Business and Speedboats he takes you through a series of business-building steps liberally sprinkled with hints, tips and pauses for reflection. His aim? To help you achieve more in business and have a great time doing it. Enjoy. 'Any business owner or entrepreneur who's tried networking knows that it's great for business. But not everyone likes doing it - and even if you do there are always people who do it so much better. Whether you fear networking or whether you're a fan, this book is a must-read. Iain's vast experience, his absolute commitment to the wonderfully positive BNI philosophy of Givers Gain and his witty, warm style all combine to make this a rich resource for everyone running or starting a business.' Julia Hayes, jmhcopy ltd

Exactly what diversity management is, why it makes business sense and how it can be measured are questions that cause confusion among managers and learners alike. Moreover, the way in which diversity management is conceptualised and managed in some local and international companies seems to make matters worse. This title aims to address these issues in a practical and sensible way.