Women all over the world are still facing numerous challenges and obstacles in the business domain. A gender-equal workplace is still a dream to pursue for a brighter and better future. To change how women are seen, perceived, and treated in the business world, the overall mindset of women in the workplace needs to change. Management education plays a critical role in changing these perceptions of women in business. Gender equal curricula and gender equal teaching materials are a way that universities can begin to challenge those preconceived beliefs that business is a male only domain. More teaching materials discussing and presenting women in the workplace is needed in management education, including women's problems and challenges, their stories of overcoming adversity, and the ways in which they have handled touch situations. This book presents real life stories of women in business, specifically focusing on how they overcame challenges and broke the glass ceiling. These stories will serve as proper teaching materials to be used in different courses of management education and as a means to increasing the awareness of gender quality in business. It will also be of use to lecturers, professors, administrators, librarians, researchers, scholars, practitioners, and students.

Customer satisfaction is a pivotal component to any business that provides goods or services to the public. By effectively managing the flow of products, business can adapt to the growing demands of consumers and deliver successful customer service. The Handbook of Research on Strategic Supply Chain Management in the Retail Industry is an authoritative reference source for the latest scholarly research on properly managing business processes in order to satisfy end-user requirements and increase competitive advantage in the retail marketplace. Highlighting concepts relating to field applications, customer relationships, and current trends in logistics management, this book is ideally designed for business professionals, managers, upper-level students, and researchers interested in innovative strategies and best practices in modern supply chains.

Projects are the vehicles of change. As such, successful initiatives require deft execution (project management) and the proactive mitigation of human, political, and organizational change issues (change management). Despite the fact that these two disciplines are critical to the overall success of any organizational initiative, these two fields are often practiced as separate disciplines. Each applies its own set of tools, techniques, and methodologies (and sometimes separate project teams as well ) to the same initiative. This inadvertently creates a schizophrenic approach to project success where critical interdependencies and joint opportunities are never fully realized. The results are unnecessary project expenses and delays, increased stakeholder frustration, and low rates of organizational adoption and business value realization. The Next Evolution Enhancing and Unifying Project and Change Management bridges the gap between traditional project management and the practice of organizational/behavioral change management. Accompanying this book is The Emergence One Method for Total Project Success; a detailed, step-by-step methodology that integrates and enhances the most effective perspectives, approaches, and techniques of the project and change management disciplines into one sequential set of activities. This ground-breaking book and project methodology is authored by Thomas Luke Jarocki, an accomplished project manager and change leadership professional who has logged nearly 25,000 hours working on numerous projects and change initiatives around the world. With more than two decades of direct, on-the-ground experience, Thomas has gained the practical know-how and real-world insights often missed by researchers and other academic theoreticians. The book is divided in two parts. Part One - The Next Evolution discusses how most project management and change management methodologies are hampered by outdated assumptions, legacy inherited deficiencies, and narrow perceptions regarding scope. It goes on to explain how both of these projects disciplines need to evolve in order to better address the ever-evolving needs of companies in the new millennium. Part One also traces the evolution of both the project management and change management disciplines, and details why well meaning attempts at integrating these two disciplines quickly become disjointed and frustratingly ineffective. It concludes by explaining why a unifying methodology is required if total project success is to be achieved, and what the main elements of a truly integrated next evolution approach would look like. In Part Two, The Emergence One Method for Total Project Success, the complete, step-by-step, Emergence One project life cycle methodology is presented. Each chapter details the goals, objectives, key stakeholder management needs, and activities required to successfully complete each phase of the project life cycle, along with all the real-world insights and caveats necessary to execute with acumen. With this proven, practical, and flexible approach, project professionals will no longer have to rely on two separate methodologies to address all the critical project execution, organizational adoption, and business value realization challenges. The Emergence One Method captures the next evolution of the project management and change management disciplines the emergence of one comprehensive methodology for total project success. Whether you are a project manager looking to enhance the quality of project execution by augmenting your practices with tangible, more project-centric change management techniques; a change manager looking for a clearer path on how to best integrate and leverage opportunities within a master project plan; or a project leader trying to understand how best to manage it all, The Next Evolution is the definitive guide for achieving total project success.

In 1976, armed with a college degree and a commission as an Army 2nd Lieutenant, Vinny Boles began his leadership journey. After 33 years of service, he has distilled this experience into his book, 4-3-2-1 Leadership: What America's Sons & Daughters Taught Me on the Road From Second Lieutenant to Two Star General. "Leadership is not a solo event, it is a team sport," Boles says. "And in the Army it's a team sport at the highest level. And I was truly fortunate to have great teammates in every one of these 33 years."

This attractive textbook with its easy-to-follow presentation provides a down-to-earth introduction to operations research for students in a wide range of fields such as engineering, business analytics, mathematics and statistics, computer science, and econometrics. It is the result of many years of teaching and collective feedback from students.The book covers the basic models in both deterministic and stochastic operations research and is a springboard to more specialized texts, either practical or theoretical. The emphasis is on useful models and interpreting the solutions in the context of concrete applications.The text is divided into several parts. The first three chapters deal exclusively with deterministic models, including linear programming with sensitivity analysis, integer programming and heuristics, and network analysis. The next three chapters primarily cover basic stochastic models and techniques, including decision trees, dynamic programming, optimal stopping, production planning, and inventory control. The final five chapters contain more advanced material, such as discrete-time and continuous-time Markov chains, Markov decision processes, queueing models, and discrete-event simulation.Each chapter contains numerous exercises, and a large selection of exercises includes solutions.

This attractive textbook with its easy-to-follow presentation provides a down-to-earth introduction to operations research for students in a wide range of fields such as engineering, business analytics, mathematics and statistics, computer science, and econometrics. It is the result of many years of teaching and collective feedback from students.The book covers the basic models in both deterministic and stochastic operations research and is a springboard to more specialized texts, either practical or theoretical. The emphasis is on useful models and interpreting the solutions in the context of concrete applications.The text is divided into several parts. The first three chapters deal exclusively with deterministic models, including linear programming with sensitivity analysis, integer programming and heuristics, and network analysis. The next three chapters primarily cover basic stochastic models and techniques, including decision trees, dynamic programming, optimal stopping, production planning, and inventory control. The final five chapters contain more advanced material, such as discrete-time and continuous-time Markov chains, Markov decision processes, queueing models, and discrete-event simulation.Each chapter contains numerous exercises, and a large selection of exercises includes solutions.

Can a small business really compete with the biggest business giants? The typical argument is that they wouldn't have the budget, skills or experience. But CATCHING GIANTS demonstrates that this simply isn't true and shows how, even in the toughest of circumstances and competitive environments, it is possible for the small player to win big. When Kevin Gaskell and his small, inexperienced crew took on the 'World's Toughest Row' and set out to cross the Atlantic Ocean in a tiny rowing boat, they knew it would take a single-minded determination, focus, some innovative approaches and smart thinking to beat their Olympic level competition and become world champions. But that's exactly what they did! Through this thrilling, motivating and inspiring story of triumph over seemingly impossible odds, Kevin shares the 80 world-beating lessons that he and his team used to beat the best at their own game. Whatever the challenge and whether it's clarity, strategy, finances or team alignment that appear to stand in your way, these game-changing lessons have the power to help any team leader, manager or business owner overcome barriers and drive their team to reach for, catch and pass their own giants.

This book focuses mainly on strategic decision making at a global level, which is rarely considered in approaches to sustainability. This book makes a unique contribution as the work looks at global consequences of mineral exhaustion and steps that can be taken to alleviate the impending problems. This book highlights how sustainability has become one of the most important issues for businesses, governments and society at large. This book explores the topic of sustainability as one that is under much debate as to what it actually is and how it can be achieved, but it is completely evident that the resources of the planet are fixed in quantity, and once used, cannot be reused except through being reused in one form or another. This is particularly true of the mineral resources of the planet. These are finite in quantity, and once fully extracted, extra quantities are no longer available for future use. This book argues and presents evidence that the remaining mineral resources are diminishing significantly and heading towards exhaustion. Once mined and consumed, they are no longer available for future use other than what can be recycled and reused. This book demonstrates that future scarcity means that best use must be made of what exists, as sustainability depends upon this, and best use is defined as utility rather than economic value, which must be considered at a global level rather than a national level. Moreover, sustainability depends upon both availability in the present and in the future, so the use of resources requires attention to the future as well as to the present. This book investigates the alternative methods of achieving the global distribution of these mineral resources and proposes an optimum solution. This book adds to the discourse through the understanding of the importance of the depletion and finiteness of raw materials and their use for the present and the future, in order to achieve and maintain sustainability.

Service analytics studies the collection of business analytics models and tools for the improvement of IT service management processes. By analyzing related quality, cost, and productivity metrics, as well as customer interactions and social factors, organizations can effectively exploit these resources to reveal valuable insights in support of business goals, maximizing performance, quality of service, and customer satisfaction. Maximizing Management Performance and Quality with Service Analytics offers a selection of service analytics solutions for process modeling and optimization proven to drive excellence in IT service management. This book is for practitioners engaged in IT service management who are interested in delivering high-quality and cost-competitive IT services, as well as academic and industrial researchers in the fields of information technology and computer science who are advancing data analysis, modeling, and optimization methods to new emerging fields.

This graduate-level textbook covers modelling, programming and analysis of stochastic computer simulation experiments, including the mathematical and statistical foundations of simulation and why it works. The book is rigorous and complete, but concise and accessible, providing all necessary background material. Object-oriented programming of simulations is illustrated in Python, while the majority of the book is programming language independent. In addition to covering the foundations of simulation and simulation programming for applications, the text prepares readers to use simulation in their research. A solutions manual for end-of-chapter exercises is available for instructors.