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Books > Business & Economics > Business & management > Management & management techniques
It seems, at first glance, for an obvious step to improve
industrial productivity: one should simply watch workers at work in
order to learn how they actually do their jobs. However, this
highly influential book, a must-read for anyone seeking to
understand modern management practices, puts lie to such
misconceptions. It disproves that making industrial processes more
efficient increases unemployment and that shorter workdays decrease
productivity. And it lays the foundations for the discipline of
management to be studied, taught, and applied with methodical
precision.American engineer FREDERICK WINSLOW TAYLOR (1856-1915)
broke new ground with this 1919 essay, in which he applied the
rigors of scientific observation to such labor as shoveling and
bricklayer in order to streamline their work... and bring a sense
of logic and practicality to the management of that work.
As organizations continue to discover the power of storytelling to
shape, transform and transfer knowledge, the need for complex
resources to harness that power and meet business goals increases.
At the forefront of this challenge are knowledge management
practitioners, change management leaders, and organizational
development professionals who need information to obtain a
practical advantage to implement sustainable storytelling
initiatives. Knowledge Management and the Practice of Storytelling:
The Competencies and Skills Needed for a Successful Implementation
offers practical advice and guidance on the skills and competencies
needed to meet those challenges. Discussing the competencies needed
to use language and performance effectively to tell stories that
will elicit tacit knowledge, this volume focuses on coaching
strategies to help others develop storytelling skills, and provides
background knowledge useful to champion and promote storytelling
practices across organizational cultures and communities. Knowledge
Management and the Practice of Storytelling will prove especially
useful to practitioners who are charged with the development and
leadership of storytelling initiatives but may lack a robust
background on the practicalities of organizational storytelling. To
meet those challenges, the book offers practical applications
rooted in ethnographic research to find and select stories, conduct
storytelling interviews, and analyse organizational communities and
cultures to the meet the needs of target audiences. Most
importantly, Knowledge Management and the Practice of Storytelling
offers practical advice on assessment and evaluation strategies to
measure the effectiveness and organizational impact of
storytelling.
This book provides an overview of private real estate markets and
investments. The 14 chapters are divided into three sections for
conventional and alternative real estate investments and regulatory
issues. Conventional investable real assets examined are retail
spaces, apartments, offices, and industrial facilities owned by
corporate entities. Alternative real estate assets are uniquely and
extensively addressed. These include healthcare, both for
facilities and the pricing to make it an investable asset;
infrastructure contains roads, bridges, and public utilities; and
resources are in land, agriculture, oil, and gas. The regulatory
section includes appraisal and valuation, brokerage and transaction
costs, sustainability, and green buildings. Readers should gain a
greater appreciation of what is needed to be successful when
investing in private real estate markets.
The share of real estate in institutional portfolios has risen
above a previous 5% target, as investors avoid the risks of low
interest rates. The world's wealth is shifting to emerging markets
where real estate is already a dominant asset class and public
securities markets are limited. Institutions with long horizons
avoid publicly traded markets because they want to capture any
premium from illiquidity. Real estate involves local and cultural
restrictions on land usage, sustainability and on the regulation of
the illiquidity.
For information about public real estate, read Public Real Estate
Markets and Investments.
Yhe StreetSavvy Leader provides solutions for dealing with the
actual leadership problems you face each and every day. Truly
unlike any other leadership book you've ever read, The StreetSavvy
Leader: > Provides immediately actionable, step by step
techniques for resolving 21 pressing leadership problems, such as
holding employees accountable, generational differences
differences, talent management, work-life balance and performance
appraisal. > Utilizes a high-impact format of self-contained
vignettes that even the busiest leader can read in 10 minutes or
less. > Is an entertaining, easy read that shares unforgettable
leadership lessons from such intriguing characters as the Butch
Shop Ladies. the Singing Egg Man, Uncle Tony and the Broad Street
Bullies.
Strategic management literature has, until now, concentrated on the
analysis of how large innovative firms maintain, rebuild, or renew
strategic capabilities. This important book illustrates the complex
transition process involved as firms accumulate knowledge and
develop new types of knowledge management to build the primary
strategic capabilities. The book addresses all areas of the process
including how technological capability is initially achieved
through to how the firm approaches the international technological
frontier. Based on a detailed case-study of a multinational Mexican
firm, this insightful book argues that there is no simple
progression from the accumulation of technological capability to
the management of knowledge as a strategic asset. The wealth of
evidence, analysis and discussion will ensure this work will be of
immense value and interest to scholars, researchers, business
managers and development economists alike.
Managing improvement is not about change for the sake of change,
but is a fundamental philosophy for achieving business goals. In
Managing Improvement, author William Doak has targeted this message
to those people working in middle management-the individuals who
manage the bulk of an organization's employees and resources and
who carry the primary responsibility for delivering quality
products and services to their customers. Doak dispenses
information on creating effective and efficient organizations that
focus on continuous improvement and quality controls.Managing
Improvement helps management to think strategically and to align
and motive people by involving them in the pursuit of the business
vision and strategy. Encouraging a disciplined, proactive method
for improvement, the five-phase approach includes the following
steps: Conduct a situation analysisDevelop objectivesCreate
tacticsImplement and review progressConduct annual reviewContaining
numerous charts, figures, and tools, Managing Improvement provides
a mechanism where managers and leaders can improve their ability to
prioritize, improve the way they plan, and accelerate advancements
in key performance areas.
Exploring contemporary challenges and opportunities for the
realisation of Decent Work, this edited collection reviews the
origins of the concept and helps to demonstrate its working in
practice. Using a Decent Work lens to explore the realities of
eroding work conditions in typical and atypical work, the analyses
presented here argue that urgent action is required to address
these issues for the benefit of individual workers, and society as
a whole. Prepared by researchers and collaborators associated with
the Decent Work and Productivity Research Centre at Manchester
Metropolitan University, UK, this volume provides insights from an
exceptional blend of authors presenting high-quality research from
multiple disciplines including economics, labour market studies,
organisation studies, sociology, psychology, career development and
education. These unique and wide-ranging contributions position
Decent Work as valuable to important questions about the future of
work, and emerging interdisciplinary research about work.
Addressing changes to today's work and employment relationships -
including the roles of governments, employers, and trade unions -
this volume offers suggestions for how public and private sector
policy and practice can support the realisation of Decent Work,
while also theorising the concept's contested nature, and exploring
urgent and practical possibilities to secure fair and decent
working lives for all.
In the new millennium, the competence of most organizations will
depend on innovative deployment of new technologies for effectively
managing knowledge networks for organizational performance. Many
such "virtual" organizations using information and knowledge as
their fundamental bases are redefining the "reality" of the
traditional "brick-and-mortar" economy. In the process, they are
also posing challenges and opportunities by redefining traditional
thinking about industries, organizations, competition, products,
services, technologies, people and economy. Knowledge Management
and Virtual Organizations is a compilation of innovative and
interesting theories, case studies and best practices, information
and communication technologies, methodologies, methods and measures
that relate to the topics of knowledge management and new
organization forms such as virtual organizations.
How useful would it be to build your capability to ask more
powerful questions?
Now, more than ever, we need to harness the potential of those who
work for us. Asking questions, rather than telling people what to
do, helps you to achieve this by enabling others to make choices
for themselves. You can also make your questions more powerful by
adding the right 'purple monkey' words. This book shows you very
practically how to do this. It also shows you how to use questions
to meet the specific challenges every manager faces; from engaging
people in goal setting, unleashing creativity, building
responsibility, accelerating learning, challenging assumption and
much more.
The next crisis might be here now, or it might be around the
corner. In The Prepared Leader: Emerge from Any Crisis More
Resilient Than Before, two history-making experts in crisis
leadership-James, dean of The Wharton School of the University of
Pennsylvania, and Wooten, president of Simmons
University-forcefully argue that the time to prepare is always. In
no other time in recent history have leaders in every industry and
on every continent grappled with so many changes that have
independently and simultaneously undermined their ability to lead.
The Prepared Leader encapsulates more than two decades of the
authors' research to convey how it has positioned them to navigate
through the distinct challenges of today and tomorrow. Their
insights have implications for every leader in every industry and
every worker at every level. In their fast-reading and actionable
book, James and Wooten provide tools and frameworks for addressing
and learning from crises, and they provide insight into what you
need to know to become a Prepared Leader, including: The five
phases of crisis management and the skills you need for each phase.
They examine how the National Basketball Association and its
commissioner, Adam Silver, responded to the COVID-19 pandemic.
Making the right decisions under pressure and how to avoid common
mistakes. They reveal how Burger King CEO Jose Cil began planning
for the aftermath of a crisis right in the middle of one. Building
a crisis leadership team and how to lead one that you've inherited.
They detail how Wonya Lucas, CEO and President of the Crown Media
Family Networks, aligned and mobilized an executive team during a
time of crisis. James and Wooten argue that-in addition to people,
profit, and the planet-prepared leadership should be the fourth "P"
in a company's bottom line. They bring decades of world-renowned
research on crisis leadership, diversity and inclusion, management
strategy, and positive leadership to the table to help leaders
better prepare themselves to lead through crises-and for whatever
lies around the corner.
The advancements in decision sciences theory and applications can
be regarded as a continuously emerging field in all areas of
interest including technology, industry, energy, healthcare,
education, agriculture, social sciences, and more. Managers in all
disciplines face an endless list of complex issues every day. One
of the essential managerial skills is the ability to allocate and
utilize limited resources appropriately in the efforts of achieving
optimal performance efficiently. This is no less important for
those who work in the transportation sector. Decision Sciences and
Applications in the Transportation Sector explores the importance
of decision sciences and the ways in which they apply to the
transportation sector. This book covers technologies and tools
including machine learning, mathematical modeling, and simulation
and their applications in such tasks as reducing fuel costs,
improving passenger flow, and ensuring vehicle safety. It is an
essential reference source for managers, professionals in the
transport industry, supply chain specialists, safety officers, IT
consultants, executives, practitioners, scientists, students,
researchers, and academicians.
Effective Leadership Management is about theory and practice of
integrating styles, skills and character of today's chief executive
officers. It is about what a leader or a manager does to bring
about staff efficiency and effectiveness. A leader or a manager is
effective when he or she brings about the desired results for the
organization by using different approaches to the development of
personal and interpersonal effectiveness of the staff by daily
decision making, staffing, planning, forecasting, nurturing,
coaching, directing, organizing, marketing, encouraging and
controlling quality. Effective Leadership Management emphasizes
leadership as the intersection of character, knowledge, skill and
desire. Management supervises tasks but leadership deals with
people who supervise tasks. In other words, management is doing
things right, while leadership is doing the right things. Effective
Leadership Management styles are achievable by using mixtures of
different styles as situation arises. Each leader has to choose
style(s) that suits his or her personality and that best represents
the values of the organization. In all, a leader has to be
transparent with all daily dealings, communicates effectively, be
honest with staff members, showing an unbending integrity, at the
same time be knowledgeable or skillful about the tasks at hand, and
be easy to follow. When an employee is encouraged, motivated and
positively appraised, his or her performance will be enhanced. This
book strongly emphasizes theory Z by Dr. Ouchi in which a
management or leadership style focuses on a strong company
philosophy, a distinctive corporate culture, long-range staff
development, and consensus decision making. When decisions and
policies that relate to customers are being made by an
organization, it is important to understand that others such as
customers, community, staff, suppliers and stake holders opinions
should be considered. This is called a holistic view approach to
decision making. It is my hope that readers will find this book
useful either as a church leader, school principal or university
president, hospital or nursing home administrator, nurse manager or
departmental head, company owners or CEO that an effective and
efficient leader or manager cannot lead or manage alone by skills
or knowledge, but with styles, character, personality, and by
example.
Author Salvatore Fazzolari knows firsthand what it takes to be the
chairman, president, and CEO of a large multinational
corporation?as well as why it's not a position suited to everyone.
In CEO Lifelines, he shares nine principles to help people become
more productive, capable, engaged, and effective leaders. Building
on almost forty years of experience at all levels of leadership,
Fazzolari outlines nine key leadership practices that underpin
strong, decisive leadership and build enduring, high-performance
organizations. Through three segments focusing on personal,
enterprise, and luck, he discusses three practices needed for
sustained leadership; the six practices of a healthy enterprise;
and the serendipity of chance?both good and bad. A practical guide
and workbook that includes related tools for building careers and
organizations, CEO Lifelines provides useful advice from
Fazzolari's own experiences as CEO of a major corporation. It
offers an examination of principles essential for building a
successful career and an enduring enterprise?a blueprint for
excellence.
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