What do Toyota and Google have in common? An all-inclusive culture of innovation, in which every employee is responsible for coming up with ideas to make the company more successful. Do you want your employees to be responsible for innovation as well? Do you believe that is possible? It absolutely is possible, and in The Bright Idea Box, technology executive and corporate consultant, Jag Randhawa, will show you how. The Bright Idea Box introduces a six-step formula for creating a bottom-up innovation program. By reading this book, you will discover how introducing the Bright Idea Box program to your employees will: encourage employees to generate ideas that add value to the company and customers tap into employees' inner desires to do meaningful work, be part of something bigger, and be appreciated for their efforts increase employee engagement, productivity, efficiencies, and customer satisfaction create a stunning and lasting impact on your business performance Begin to make it happen by reading The Bright Idea Box

To promote fast and accessible service, many organizations and businesses utilize technological or structured systems to create efficient waiting times and receptions. Managerial Approaches Toward Queuing Systems and Simulations provides emerging research on the various aspects of line management structures and organizations. While highlighting the components of queue control, such as attention capacity, quantitative analysis, and serial systems, this book will teach readers about the factors of queue systems that promote effective and efficient line areas and waiting times. This book is an important resource for managers, engineers, and researchers interested in the elements and stages of queuing management.

Congratulations, you are a Manager For many aspiring and newly minted managers this good news is frequently followed with the question, Now what do I do? And no wonder, since 80% or more of new managers and supervisors have neither formal preparation nor the time to pursue such training. Congratulations You are a Manager provides answers by addressing the many challenges confronting managers whether they come from business, profit or non-profit, manufacturing, or service organizations. More than a how-to-do book Management is presented as a professional calling distinct from the specialty one manages, the types of knowledge and skills needed, and the managerial tasks and processes to be mastered. Managerial challenges such as supervising former peers, transitioning from specialist to manager, planning, motivating, leading, conducting meetings, evaluating, and budgeting are explained. These tasks and processes are integrated within the context of organizational forces such as culture, communication networks, rational/non-rational forces, and organizational structure. Reading this short, concise presentation about essential managerial knowledge and skills and ways organizational forces can help or hinder performance will greatly improve a manager's/supervisor's chances for success.

Over the past century, intelligence has evolved as a practice in several distinct domains. In each domain, it is a unique set of tactics grown out of day to day practices. Its practice has been limited to functional units in large, well-funded enterprises. However, in the knowledge economy, every organization must behave intelligently. The relationship between knowledge and intelligence is a logical one, but it is not one that has been highlighted in either knowledge management or intelligence analysis. Organizational Intelligence and Knowledge Analytics expands the traditional intelligence life cycle to a new framework - Design-Analyze-Automate-Accelerate - and clearly lays out the alignments between knowledge capital and intelligence strategies. Explaining what it means to build intelligence capacity across the organization, this book also includes a toolkit of references to analytical methods. This book is intended for business managers, intelligence professionals, data scientists, competitive and strategic intelligence professionals, and researchers in change management.

With Industry 4.0 accelerating AI, synthetic knowledge and creativity, Consciousness and Creativity in Artificial Intelligence posits a central question: "Under what conditions can intelligent robots develop creativity?". Opening a new field of investigation for knowledge management at the organizational level, Johannessen discusses new theories around uncovering hidden knowledge, which is assumed to be the area of knowledge responsible for the emergence of creativity and innovation. Reflecting upon how intelligent robots can develop creativity, Consciousness and Creativity in Artificial Intelligence examines three classes of algorithms - linear, evolutionary and systemic. Consciousness and Creativity in Artificial Intelligence is a thought-provoking but accessible text appealing to those researching innovation, knowledge and creativity in organizations both now and in the future.

Why do organisations decline, and what happens when they do? Strategy and Managed Decline: London Transport 1948-87 is a historical case study looking at how London Transport, a world beater in 1948, declined from being an international exemplar to dilapidation in 30 years. Strategy and Managed Decline considers the inheritance left by the founders of London Transport and subjects their legacy to a strategic and political audit. In three sections, the book examines archival data from the Transport for London (TfL) Archive covering the car revolution, strategic political clashes and the performance of the chairmen to challenge existing theory and extant histories. It offers hypotheses situated in management, leadership, politics and strategy which explain the decades of deterioration followed by a dramatic revival in the late 1980s. Examining the turbulent politics of the long conflict between London Transport, municipal and national government in detail, Strategy and Managed Decline: London Transport 1948-87 offers novel interpretations of events by objectively analysing the strategic stories that politics created about London's transport. It concludes by asking whether a shift in managerial strategy away from maximising utility and towards cost minimisation caused, or was just coincident with, resurgence and explores what lessons there are for TfL today.

The issue of sustainability has become a vital discussion in many industries within the public and private sectors. In the business realm, incorporating such practices allows organizations to redesign their operations more effectively. The Handbook of Research on Supply Chain Management for Sustainable Development is a critical scholarly resource that examines academic and corporate interest in sustainability in all facets of business management. Featuring coverage on a wide range of topics such as green supply chains, environmental standards, and production planning, this book is geared toward professionals, researchers, and managers seeking current and relevant research on optimizing supply chains to ensure fair labor practices, lower emissions, and a cleaner environment.

The functionality of social networking platforms has caused such technologies to become an integral part of modern society. Once limited to only personal purposes, the use of these platforms within organizations has seen significant growth in recent years. Strategic Integration of Social Media into Project Management Practice is an authoritative reference source for the latest research on benefits and challenges presented by the integration of online social networks in the project development process. Highlighting relevant perspectives on team communication, effective collaboration, and stakeholder engagement, this book is an essential resource for project managers, researchers, graduate-level students, and practitioners interested in the innovative uses of social media in professional settings.

Managing improvement is not about change for the sake of change, but is a fundamental philosophy for achieving business goals. In Managing Improvement, author William Doak has targeted this message to those people working in middle management-the individuals who manage the bulk of an organization's employees and resources and who carry the primary responsibility for delivering quality products and services to their customers. Doak dispenses information on creating effective and efficient organizations that focus on continuous improvement and quality controls.Managing Improvement helps management to think strategically and to align and motive people by involving them in the pursuit of the business vision and strategy. Encouraging a disciplined, proactive method for improvement, the five-phase approach includes the following steps: Conduct a situation analysisDevelop objectivesCreate tacticsImplement and review progressConduct annual reviewContaining numerous charts, figures, and tools, Managing Improvement provides a mechanism where managers and leaders can improve their ability to prioritize, improve the way they plan, and accelerate advancements in key performance areas.

As modern societies become more diverse and multicultural, the call for greater inclusion within organizations is getting louder. In response, many organizations have rushed to diversify, without fully understanding the implicit and explicit levels of diversity, the complexity of social identities, and the hidden and often unintended ways differences between members of in-groups and out-groups can lead to social exclusion. By providing a thorough overview of the concept of diversity, distinguishing between competing definitions and types of cultural and cognitive differences, Diversity and Organizational Development helps current and future leaders develop their diversity competency. Concepts of diversity management are explained as value-added activities that increase creativity and innovation, improve problem-solving and organizational flexibility, and aid in the recruitment and retention of top talent. Drawing upon interdisciplinary perspectives from business, economics, psychology, and sociology, this work offers a comprehensive approach to inclusive organizational development through which diversity and inclusion initiatives are supported by all facets of organizational operations and culture. Readers are shown how organizations can move toward the integrating stage of organizational development, during which members of all cultural and identity groups feel included, valued, and empowered through their contributions to organizational success. Making a case for inclusive development through organizational culture, this book further demonstrates how rituals, symbols, and language can create shared meaning among members of diverse organizations, powerfully influencing their effectiveness and strategic performance, while ultimately creating more satisfying workplaces.