Taking an interdisciplinary approach, this volume focuses on the trust processes between people within organizations, with an emphasis on empirical studies. Rational foundations and psychological motivations for trust are taken into account through conceptual and empirical chapters. The authors begin by summarizing a number of key elements from the literature including how trust develops in time, and how its development is affected by social-psychological phenomena. This includes the notion of 'framing': the interpretive context in which actions are perceived and evaluated. A conceptual framework is then used to analyse trust and power in the internal relationships of the organization. The contributors take up this issue in an evolutionary analysis of competition between trust and cheating. The conditions for trust in teams, in terms of type of task and team composition are examined, and the effects on trust of different types of leadership are studied. In the concluding chapters, the relation between the control imposed by an expert system and the influence of users is analysed, and the relational signalling perspective is used for a study of norm violation and sanctioning, which in turn is used to analyse trust and trouble. The Trust Process in Organizations will be invaluable to students, academics and scholars of organization, management, organizational behaviour, HRM, organizational change and learning. In addition, those in the areas of trust, social capital, governance of relations, social psychology and leadership will deem this work essential reading.

The prominence and growing dependency on information communication technologies in nearly every aspect of life has opened the door to threats in cyberspace. Criminal elements inside and outside organizations gain access to information that can cause financial and reputational damage. Criminals also target individuals daily with personal devices like smartphones and home security systems who are often unaware of the dangers and the privacy threats around them. The Handbook of Research on Information and Cyber Security in the Fourth Industrial Revolution is a critical scholarly resource that creates awareness of the severity of cyber information threats on personal, business, governmental, and societal levels. The book explores topics such as social engineering in information security, threats to cloud computing, and cybersecurity resilience during the time of the Fourth Industrial Revolution. As a source that builds on available literature and expertise in the field of information technology and security, this publication proves useful for academicians, educationalists, policy makers, government officials, students, researchers, and business leaders and managers.

This outstanding book presents new original contributions from some of the world's leading economists including Ronald Coase, Douglass C. North, Masahiko Aoki, Oliver E. Williamson and Harold Demsetz. It demonstrates the extent and depth of the New Institutional Economics research programme which is having a worldwide impact on the economics profession.The book lays out the fundamental dimensions of the research programme with special emphasis on the interaction between institutional factors, both formal and informal, and the performance of different arrangements that organize transactions. After examining the foundations of New Institutional Economics and honouring Ronald Coase's contribution to the field, it presents controversial and conflicting views on the sources of growth. It places special emphasis on organizations and transactions, focusing on issues of trust, corruption, enforcement of contracts and modes of organization. Written by an eminent group of scholars, Institutions, Contracts and Organizations is an important landmark in the development of New Institutional Economics.

Global Women Leaders transports the reader into the fascinating lives of trailblazers in four very different countries. All were change-makers in their professions, and all of them confronted the challenges women everywhere will recognize as their own. How they succeeded, despite roadblocks, is both inspiring and instructive. Each gives us sound advice on a range of familiar hurdles from those associated with work and family to lack of confidence and sexism. If you want to know how to achieve authentic leadership, this is the book for you.' - Melanne Verveer, Georgetown University, US Global Women Leaders showcases narratives of women in business, nonprofit organizations and the public sector who have achieved leadership positions despite cultural obstacles and gender bias. Featuring leaders from India, Japan, Jordan and the United Kingdom, the book examines how these women have overcome challenges and served as role models in their professions. Regina Wentzel Wolfe and Patricia H. Werhane present stories of these women leaders within their unique cultural contexts. Standout features include models of feminist leadership behaviors and interrogations of the dominant paradigm of male leadership. Challenges for women in the workplace, systems thinking and various female leadership styles are also explored. The successes of the leaders featured in this book will be of interest to those in public, private and nonprofit sector organizations as well as academics and students teaching and studying feminist leadership, MBA students and entrepreneurs.

This attractive textbook with its easy-to-follow presentation provides a down-to-earth introduction to operations research for students in a wide range of fields such as engineering, business analytics, mathematics and statistics, computer science, and econometrics. It is the result of many years of teaching and collective feedback from students.The book covers the basic models in both deterministic and stochastic operations research and is a springboard to more specialized texts, either practical or theoretical. The emphasis is on useful models and interpreting the solutions in the context of concrete applications.The text is divided into several parts. The first three chapters deal exclusively with deterministic models, including linear programming with sensitivity analysis, integer programming and heuristics, and network analysis. The next three chapters primarily cover basic stochastic models and techniques, including decision trees, dynamic programming, optimal stopping, production planning, and inventory control. The final five chapters contain more advanced material, such as discrete-time and continuous-time Markov chains, Markov decision processes, queueing models, and discrete-event simulation.Each chapter contains numerous exercises, and a large selection of exercises includes solutions.

This attractive textbook with its easy-to-follow presentation provides a down-to-earth introduction to operations research for students in a wide range of fields such as engineering, business analytics, mathematics and statistics, computer science, and econometrics. It is the result of many years of teaching and collective feedback from students.The book covers the basic models in both deterministic and stochastic operations research and is a springboard to more specialized texts, either practical or theoretical. The emphasis is on useful models and interpreting the solutions in the context of concrete applications.The text is divided into several parts. The first three chapters deal exclusively with deterministic models, including linear programming with sensitivity analysis, integer programming and heuristics, and network analysis. The next three chapters primarily cover basic stochastic models and techniques, including decision trees, dynamic programming, optimal stopping, production planning, and inventory control. The final five chapters contain more advanced material, such as discrete-time and continuous-time Markov chains, Markov decision processes, queueing models, and discrete-event simulation.Each chapter contains numerous exercises, and a large selection of exercises includes solutions.

Agility in business has become one of the most important management topics of recent times. The ability to create and respond to change in order to succeed in an uncertain and turbulent business environment is the essence of agile. But being agile starts with the leader, who has to make the shift from traditional "command and control" to "enabling people". This book is a practical workbook for leaders on their journey to achieving agility. It moves the conversation over agility into practice; exercising measures and techniques that will encourage leaders to adapt with changing times. To help and encourage leaders to make that personal shift, it offers ideas and tools to master agility in their organizations. Designed to be sensible and self-reflecting, the book also includes an appendix of over 20 exercises that have been tried and tested with executives all over the world in their successful pursuit of agile.

Transformational CEOs questions why some Japanese firms succeeded in the 1990s despite an economy that failed - regardless of the burst of the 'bubble' economy, a number of Japanese companies have maintained or extended their international leadership in particular sectors. The authors argue that whilst some of the reasons for successes are plain common sense - operational effectiveness and superior CEO leadership - some are Japan-specific and point to a break with traditional leadership rationale. Presenting four in-depth case studies, the book shows that newly appointed foreign managers and overseas trained Japanese managers have been instrumental in the success of these corporations and have re-written the rulebook on Japanese management. The behaviour patterns and cognitive processes of successful CEOs in Japanese companies - Nissan and Sony being the most well-known - are examined. From these studies, two different but equally successful leadership approaches have emerged: the Proto-Image of the Firm (PIF) and Profit-Arithmetic (PA). The first involves supporting a business decision by comparing business proposals with the CEO's image of the firm, whilst the second focuses on processing data and information through a mental model that enables identification of profit levers. Providing lessons in leadership, and concluding that transformational leadership requires a choice between two types of mindset (PIF and PA), this book will be invaluable to academics, business consultants, managers and executives with an interest in strategic management and leadership. Scholars of Asian studies will also find the book to be a fascinating read.

This authoritative collection reprints in book form some of the most important research papers on the principles and practice of governance in the public sector. Part one reflects on the eclectic nature of public-sector governance research, presenting papers which reflect six different perspectives of the meaning of governance in a public sector setting. Parts two and three focus on the relationship between governance structures and public sector management and accountability. The articles presented in part four consider governance within various national and international contexts, such as the IMF and the World Bank, the USA, Europe and Australia together with the impact of globalisation on governance in developing countries. Ron Hodges' collection will provide an invaluable source of understanding to all those working in the field of public sector governance. It contains 28 articles, dating from 1984 to 2003.

This book challenges the current thinking on trust largely based on studies in stable contexts, by presenting new empirical studies of trust and trust building in a number of less stable, less institutionalized settings. These contexts are gaining in prominence given the globalization and virtualization of organizational relations, development of high velocity markets, and the growing importance of intangible resources. The empirical studies presented in this book have been conducted by scholars with a wide variety of disciplinary backgrounds, employing insights from a diverse range of fields including organization theory, knowledge management, sociology, psychology, economics, management, human resources management and communication sciences. Data from twelve different countries, including Eastern and Western European countries, Mexico, Tanzania and Western European countries is analysed, illustrating relations within and between organizations and nations. These organizations exist in environments that can be typified as uncertain because institutional, taken-for-granted or rational bases for control and trust are lacking. Several fresh insights into how trust is built and sustained in uncertain circumstances are presented, and relevant yet challenging directions for future research are proposed. This accessible and interdisciplinary book will appeal to a wide-ranging audience encompassing academics from a number of fields focussing on trust. It will also be warmly welcomed by business and management practitioners, particularly those confronted with developments that create uncertainty.

Founded in 1959, York University is now the second largest university in Ontario and third largest university in Canada. However, starting in 1970s the success of the university was far from guaranteed. Leading the Modern University documents the challenges and solutions that five successive university presidents (H. Ian Macdonald, Harry Arthurs, Susan Mann, Lorna Marsden, and Mamdouh Shoukri) encountered from the very early 1970s up to 2014. This book is the rare occurrence where a series of university presidents describe and analyze the challenges they faced regarding financing, morale crises, and succession. With each president contributing a chapter, covering her or his own years in office, Leading the Modern University reveals that large public institutions have internal dynamics and external forces that supersede any individual leader's years in office. This is a case study for those interested in organizational change as seen by the leadership of a major public institution during a dynamic period in higher education.

As the world continues to evolve, globalization remains a key topic area among scholars and practitioners across disciplines and industries. It is essential for managers to stay informed and look out for potential threats that can negatively affect global operations. Geopolitics and Strategic Management in the Global Economy is a pivotal reference publication featuring the latest scholarly research on an international view of the challenges and opportunities organizations face in the global marketplace. Including coverage on a broad range of topics such as firm competitiveness, project management, and social capital, this book is ideally designed for academicians, researchers, students, and managers seeking current research on best ways to handle international management issues.

Women all over the world are still facing numerous challenges and obstacles in the business domain. A gender-equal workplace is still a dream to pursue for a brighter and better future. To change how women are seen, perceived, and treated in the business world, the overall mindset of women in the workplace needs to change. Management education plays a critical role in changing these perceptions of women in business. Gender equal curricula and gender equal teaching materials are a way that universities can begin to challenge those preconceived beliefs that business is a male only domain. More teaching materials discussing and presenting women in the workplace is needed in management education, including women's problems and challenges, their stories of overcoming adversity, and the ways in which they have handled touch situations. This book presents real life stories of women in business, specifically focusing on how they overcame challenges and broke the glass ceiling. These stories will serve as proper teaching materials to be used in different courses of management education and as a means to increasing the awareness of gender quality in business. It will also be of use to lecturers, professors, administrators, librarians, researchers, scholars, practitioners, and students.

Why does history matter to our understanding of management, organizations, and markets? What theoretical insights can it offer into organizational processes? How can scholars use historical sources and methods to address research questions in management and organization studies? This book brings together leading organization scholars and business historians to examine the opportunities and challenges of incorporating historical research into the study of firms and markets. It examines the reasons for the growing interest in historically grounded research in management departments and business schools, and considers both the intellectual and practical questions the endeavour faces. The volume is divided into three parts. The first part, History and Organization Theory, considers the relationship between historical reasoning and key theoretical schools of organizational thought, including institutional theory, evolutionary theory, and critical theory. The second part, Actors and Markets, considers how historical perspective can provide researchers with insights into organizational change, entrepreneurial processes, industry emergence, and the co-evolution of states and markets. In the final section, Sources and Methods, the contributors explicate historical methodologies within the context of other approaches to studying organizations and provide concrete suggestions for researchers in the field. The introduction places these issues within the broader context of developments in the fields of business history and organization studies, and orients readers to the 'future of the past in management and organization studies.'