In his book, Graham Black argues that museums must transform themselves if they are to remain relevant to 21st century audiences and this root and branch change would be necessary whether or not museums faced a funding crisis. It is the result of the impact of new technologies and the rapid societal developments that we are all a part of, and applies not just to museums but to all arts bodies and to other agents of mass communication.

Through comment, practical examples and truly inspirational case studies, this book allows the reader to build a picture of the transformed 21st century museum in practice. Such a museum is focused on developing its audiences as regular users. It is committed to participation and collaboration. It brings together on-site, online and mobile provision and, through social media, builds meaningful relationships with its users. It is not restricted by its walls or opening hours, but reaches outwards in partnership with its communities and with other agencies, including schools. It is a haven for families learning together. And at its heart lies prolonged user engagement with collections, and the conversations and dialogues that these inspire.

The book is filled to the brim with practical examples. It features:

• an introduction that focuses on the challenges that face museums in the 21st century
• an analysis of population trends and their likely impact on museums
• boxes showing ideas, models and planning suggestions to guide development
• examples and case studies illustrating practice in both large and small museums
• an up-to-date bibliography of landmark research, including numerous websites

Sitting alongside Graham Black 's previous book, The Engaging Museum, we now have a clear vision of a museum of the future that engages, stimulates and inspires the publics it serves, and plays an active role in promoting tolerance and understanding within and between communities.

Museums are at a critical moment in their history. In order to ensure survival into the next century, museums and galleries must demonstrate their social relevance and use. This means developing their public service functions through becoming more knowledgeable about the needs of their visitors and more adept at providing enjoyable and worthwhile experiences. Museums and Their Visitors aims to help museums and galleries in this crucial task. It examines the ways in which museums need to develop their communicative functions and, with examples of case-studies, explains how to achieve best practice. The special needs of a number of target audiences including schools, families and people with disabilities are outlined and illustrated by examples of exhibition, education and marketing policies. The book looks in detail at the power of objects to inspire and stimulate and analyses the use of language in museums and galleries. This is the first book to be written to guide museum and gallery staff in the development of provision for their visitors. It will be of interest to students of museum, heritage and leisure and tourism studies, as well as to international museum professionals.

The key to the survival of museum collections is a stable indoor environment and vital to this is a well-maintained building with effective environmental services. Environmental Management sets out clearly the theory and practice of achieving an appropriate museum environment for both collections and people. The book emphasises the need for planning and places the environmental needs of museum collections at the forefront of the responsibilities of museum managers. May Cassar stresses the role of the building as the first line of defence against environmental instability, recognising the importance of regular environmental monitoring and control, and the division of museum spaces into critical areas housing collections and non-critical areas accommodating offices, cafes and communal spaces. Environmental Management presents a strategic approach to environmental management, in contrast to the piecemeal approach to environmental monitoring and control still practised by many museums. However, rather than providing ready solutions and rigid rules, the book introduces principles and ideas on which to base decisions about creating the appropriate environment.

This collection explores the broad landscape of current and future out-of-school science learning environments. Written by leading experts and innovators in informal science learning, these thoughtful and critical essays examine the changing nature of informal institutions such as science museums, zoos, nature centers, planetariums, aquaria, and botanical gardens and their impact on science education. The book examines the learning opportunities and challenges created by community-based experiences including citizen science, makerspaces, science media, escape rooms, hobby groups, and gaming. Based on current practices, case studies, and research, the book focuses on four cross-cutting themes-inclusivity, digital engagement, community partnerships, and bridging formal and informal learning-to examine the transformation in how people learn science informally. The book will be of interest to science and technology educators - both in and out of school - designers of science and experiential education programs, and those interested in building STEM learning ecosystems in their communities.

This is the first book to provide a comprehensive account of cultural and heritage tourism in the Middle East and North Africa (MENA) region and the many complexities that heritage sites and tourist attractions face. The MENA region has long been regarded as the cradle of Western and Arab civilisation and is the home of many of the world's major religions. Because of this, the region is rich in heritage sites that serve as major tourist attractions and as icons of national, cultural and religious identity. However, as this book examines, heritage in the region is simultaneously highly contested and has even become a target for terrorism creating a situation that brought major challenges for heritage management and sustainable tourism development. Many of the region's innumerable cultural sites are threatened, in some cases by overuse, in others by neglect and, in many, simply by the pressures of economic development. This book is therefore of interest not only to heritage managers and policy makers but those academics who seek to address the delicate balance between tourism development, communities and the tourists who visit such sites in a turbulent but highly significant region of the world.

Museum Representations of Chinese Diasporas is the first book to analyse the recent upsurge in museums on Chinese diasporas in China. Examining heritage-making beyond the nation state, the book provides a much-needed, critical examination of China's engagement with its diasporic communities. Drawing on fieldwork in more than ten museums, as well as interviews with museum practitioners and archival study, Wang offers a timely analysis of the complex ways in which Chinese diasporas are represented in the museum space of China, the ancestral homeland. Arguing that diasporic heritage is highly ambivalent and introducing a diasporic perspective to the study of cultural heritage, this book opens up a new avenue of inquiry into the study and management of cultural heritage in China and beyond. Most importantly, perhaps, Wang sheds new light on the dynamic between China and Chinese diasporas through the lens of the museum. Museum Representations of Chinese Diasporas takes a transnational perspective that will draw attention to the under-researched connections between heritage, mobility and meaning in a global context. As such, this cross-disciplinary work will be of interest to scholars and students working in the museum and heritage studies fields, as well as those studying Asia, China, migration and diaspora, anthropology, history and culture.

The Great War of 1914-1918 was fought on the battlefield, on the sea and in the air, and in the heart. Museums Victoria's exhibition World War I: Love and Sorrow exposed not just the nature of that war, but its depth and duration in personal and familial lives. Hailed by eminent scholar Jay Winter as "one of the best which the centenary of the Great War has occasioned", the exhibition delved into the war's continuing emotional claims on descendants and on those who encounter the war through museums today. Contributors to this volume, drawn largely from the exhibition's curators and advisory panel, grapple with the complexities of recovering and presenting difficult histories of the war. In eleven essays the book presents a new, more sensitive and nuanced narrative of the Great War, in which families and individuals take centre stage. Together they uncover private reckonings with the costs of that experience, not only in the years immediately after the war, but in the century since.

Routledge Companion to Museum Ethics is a theoretically informed reconceptualization of museum ethics discourse as a dynamic social practice central to the project of creating change in the museum. Through twenty-seven chapters by an international and interdisciplinary group of academics and practitioners it explores contemporary museum ethics as an opportunity for growth, rather than a burden of compliance. The volume represents diverse strands in museum activity from exhibitions to marketing, as ethics is embedded in all areas of the museum sector. What the contributions share is an understanding of the contingent nature of museum ethics in the twenty-first century -- its relations with complex economic, social, political and technological forces and its fluid ever-shifting sensibility. The volume examines contemporary museum ethics through the prism of those disciplines and methods that have shaped it most. It argues for a museum ethics discourse defined by social responsibility, radical transparency and shared guardianship of heritage. And it demonstrates the moral agency of museums: the concept that museum ethics is more than the personal and professional ethics of individuals and concerns the capacity of institutions to generate self-reflective and activist practice.

Visitors to museums, galleries, heritage sites and other not for profit attractions receive their information in changing ways. Communications channels are shifting and developing all the time, presenting new challenges to cultural PR and Marketing teams. Marketing and Public Relations for Museums, Galleries, Cultural and Heritage Attractions, as well as providing some of the theory of marketing, provides the latest available case studies coupled with comments and advice from professionals inside and outside the cultural sector to describe the possibilities and outline strategies for the future. A strong theme of change runs through each chapter. The economic climate is already affecting the publicly funded sectors and business and private sponsorship. How will it change over the next few years? The print media is contracting; reading and viewing patterns are changing as online and mobile media grow. What are the trends here, in Europe, US and elsewhere? Sustainability and global warming are not just buzz words but will have a real impact on public and private institutions and their visitor patterns. Population patterns are also changing with new immigrants arriving and the proportion of over 60s increases in Western countries. Cultural tourism has enjoyed a great surge in popularity and huge investments are being made in museums, galleries and events. Marketing and PR play a crucial role in the success of such ventures and will be illustrated with case studies from the UK, US, Canada, Australia, Middle East and China. Marketing and Public Relations for Museums, Galleries, Cultural and Heritage Attractions is aimed at students of marketing, museums, culture and heritage as well as professionals working in a range of cultural organisations from small to large and at different stages of market development from new entrants to those offering mature products. This includes museums, galleries, heritage and visitor attractions, community organisations, as well as organisers of festivals, markets, craft fairs and temporary exhibitions.

What does museum accessibility mean today? How can it generate impact in museums and in society itself? Where should we begin to take concrete action? Museum Accessibility by Design: A Systemic Approach to Organizational Change guides readers through the process of designing a museum accessibility strategy. Real world examples, tools, and resources foster implementation. This book offers a comprehensive exploration of museum accessibility, with an up-to-date and critical survey of the discipline; a detailed, step-by-step guide on how to set up a rigorous and effective process that promotes accessibility throughout the museum institution; tools and suggestions for rethinking accessibility and usability for a diverse range of museum visitors; international case studies and best practices; and, a full accessibility training course with activities and exercises aimed at fostering an accessible mindset within any institution. An engaging and accessible resource for university students, museum professionals and researchers, this book speaks to museum professionals of all types, from those just starting out to seasoned experts looking for a comprehensive, multi-faceted look at museum accessibility.

The museum boom, with its accompanying objectification and politicization of culture, finds its counterpart in the growing interest by social scientists in material culture, much of which is to be found in museums. Not surprisingly, anthropologists in particular are turning their attention again to museums, after decades of neglect, during which fieldwork became the hallmark of modern anthropology - so much so that the "social" and the "material" parted company so radically as to produce a kind of knowledge gap between historical collections and the intellectuals who might have benefitted from working on these material representations of culture. Moreover it was forgotten that museums do not only present the "pastness" of things. A great deal of what goes on in contemporary museums is literally about planning the shape of the future: making culture materialize involves mixing things from the past, taking into account current visions, and knowing that the scenes constructed will shape the perspectives of future generations. However, the (re-)invention of museum anthropology presents a series of challenges for academic teaching and research, as well as for the work of cultural production in contemporary museums - issues that are explored in this volume.

Gender, Sexuality and Museums provides the only repository of key articles, new essays and case studies for the important area of gender and sexuality in museums. It is the first reader to focus on LGBT issues and museums, and the first reader in nearly 15 years to collect articles which focus on women and museums. At last, students of museum studies, women's studies, LGBT studies and museum professionals have a single resource.

The book is organised into three thematic parts, each with its own introduction. Sections focus on women in museum work, applications of feminist and LGBT theories to museum exhibitions, exhibitions and collections pertaining to women and individuals who are LGBT. The Case studies in a fourth part provide different perspectives to key topics, such as memorials and memorializing; modernism and museums; and natural history collections. The collection concludes with a bibliographic essay evaluating scholarship to date on gender and sexuality in museums.

Amy K. Levin brings together outstanding articles published in the past as well as new essays. The collection's scope is international, with articles about US, Canadian, and European institutions. Gender, Sexuality and Museums: A Routledge Reader is an essential resource for those studying gender and sexuality in the museum.

A New Role for Museum Educators shows how that learning happens in communities, how volunteers and professionals approach their work, the underlying principles and philosophies that guide the work of museum education, and how these are always evolving to remain relevant. Museum education in its most expansive definition is about communicating messages, creating learning experiences and, at its most aspirational, promoting human development for people of all backgrounds, abilities, and circumstances. This edited volume revisits the legacy of museum education practices, reflecting on the changing context of community and the role of cultural institutions, and provides insights into new directions that museums can take with a visitor-centered mindset. It provides foundational concepts around educational philosophies that guide practice, applied methods and approaches for implementation, and the ethos of an educational institution intended to support community learning and engagement that are essential to provide for the wide-ranging needs of all audiences. International perspectives from a variety of museums are considered, including art museums, children's museums, history museums and historic sites, science museums, botanical gardens, zoos and aquariums. Chapters included thought-provoking reflections on contemporary practices, concrete examples from across the globe, and useful tools for anyone working with public audiences. Grounded in practice and informed by research, this volume will be a go-to resource for arts and cultural organization practitioners, particularly those working in Museum Education. It will also be essential reading for students of Museum Studies, Education, and related fields

This volume suggests a model of collective memory that distinguishes between two conceptual logics of memory fragmentation: vertical fragmentation and horizontal fragmentation. It offers a series of case studies of conflict and post-conflict collective memory, shedding light on the ways various actors participate in the production, dissemination, and contestation of memory discourses. With attention to the characteristics of both vertical and horizontal memory fragmentation, the book addresses the plurality of diverging, and often conflicting, memory discourses that are produced within the public sphere of a given community. It analyzes the juxtaposition, tensions, and interactions between narratives produced beyond or below the central state, often transcending national boundaries. The book is structured according to the type of actors involved in a memory fragmentation process. It explores how states have been trying to produce and impose memory discourses on civil societies, sometimes even against the experiences of their own citizens, and how such efforts as well as backlash from actors below and beyond the state have led to horizontal and vertical memory fragmentation. Furthermore, it considers the attempts by states’ representatives to reassert control of national memory discourses and the subsequent resistances they face. As such, this volume will appeal to sociology and political science scholars interested in memory studies in post-conflict societies.

1. The book explains how and why museums meet their fundamental duty to collect. Taken together, the chapters included within the book provide fascinating insights into a wide variety of significant acquisitions and museum collecting initiatives. 2. The eleven chapters that make up the volume are written by museum practitioners working in art, history and science museums in the United States, Canada and India. This will ensure that the book will be of interest to aspiring, beginner, and experienced museum professionals around the world. 3. There are no directly competing titles, as other books about museum collecting have focused on just one specific museum, type of collecting or type of museum. This is the first book to provide a rich mix of examples of museum collecting in one place.

This easy-to-follow yet comprehensive book provides everything an educator working in a school or museum, in person or online, needs to develop experiences that encourage close looking, spark the imagination, and support the development of critical thinking skills. Sharon Vatsky looks at the entire tour experience including planning, facilitation, and reflection. By providing a flexible tour-planning template - jointly developed by the education departments of the Guggenheim Museum, Metropolitan Museum of Art, Museum of Modern Art and Whitney Museum of American Art, this book clearly articulates strategies and advice for the educator who wants to facilitate inquiries that encourage participants to think together and think deeply. To demonstrate the flexibility and adaptability of the tour planning template, museum educators with deep experience specializing in working with diverse audiences share how they adjust the tour planning template to accommodate the attributes and strengths of the visitors they work with most closely. These accommodations to the template include ways to support family learning, school tours, virtual tours, promote social and emotional learning, work effectively with students with autism, adults with low vision and blindness and adults with Alzheimer's disease and other dementias. These contributions are included to demonstrate that the tour planning template can be adjusted to support the varied abilities and learning styles of multiple audiences. Features include: An insider's guide to tour planning featuring advice and strategies from museum educators across the U.S. A tested tour planning template that is adaptable and flexible for multiple audiences How to identify tour themes that work... and those that don't What makes for effective object selection and sequencing How to encourage and facilitate productive discussions Inserting the right factual and contextual information at the right time Multi-modal activities for in-person and online participation Adapting your tour plans for varied audiences, including families, school groups, virtual groups and more...

This comprehensive history of museums begins with the origins of collecting in prehistory and traces the evolution of museums from grave goods to treasure troves, from the Alexandrian Temple of the Muses to the Renaissance cabinets of curiosities, and onto the diverse array of modern institutions worldwide. The development of museums as public institutions is explored in the context of world history with a special emphasis on the significance of objects and collecting. The book examines how the successful exportation of the European museum model and its international adaptations have created public institutions that are critical tools in diverse societies for understanding the world. Rather than focusing on a specialized aspect of museum history, this volume provides a comprehensive synthesis of museums worldwide from their earliest origins to the present. Museums: A History tells the fascinating story of how museums respond to the needs of the cultures that create them. Readers will come away with an understanding of: the comprehensive history of museums from prehistoric collections to the present the evolution of museums presented in the context of world history the development of museums considered in diverse cultural contexts global perspective on museums the object-centered history of museums museums as memory institutions A constant theme throughout the book is that museums have evolved to become institutions in which objects and learning are associated to help human beings understand the world around them. Illustrations amplify the discussions.

The influence of digital media on the cultural heritage sector has been pervasive and profound. Today museums are reliant on new technology to manage their collections. They collect digital as well as material things. New media is embedded within their exhibition spaces. And their activity online is as important as their physical presence on site. However, 'digital heritage' (as an area of practice and as a subject of study) does not exist in one single place. Its evidence base is complex, diverse and distributed, and its content is available through multiple channels, on varied media, in myriad locations, and different genres of writing. It is this diaspora of material and practice that this Reader is intended to address. With over forty chapters (by some fifty authors and co-authors), from around the world, spanning over twenty years of museum practice and research, this volume acts as an aggregator drawing selectively from a notoriously distributed network of content. Divided into seven parts (on information, space, access, interpretation, objects, production and futures), the book presents a series of cross-sections through the body of digital heritage literature, each revealing how a different aspect of curatorship and museum provision has been informed, shaped or challenged by computing. Museums in a Digital Age is a provocative and inspiring guide for any student or practitioner of digital heritage.

This book examines the practice of community engagement in museums through the notion of care. It focuses on building an understanding of the logic of care that underpins this practice, with a view to outlining new roles for museums within community health and social care. This book engages with the recent growing focus on community participation in museum activities, notably in the area of health and wellbeing. It explores this theme through an analysis of the practices of community engagement workers at Tyne & Wear Archives & Museums in the UK. It examines how this work is operationalised and valued in the museum, and the institutional barriers to this practice. It presents the practices of care that shape community-led exhibitions, and community engagement projects involving health and social care partners and their clients. Drawing on the ethics of care and geographies of care literatures, this text provides readers with novel perspectives for transforming the museum into a space of social care. This book will appeal to museum studies scholars and professionals, geographers, organisational studies scholars, as well as students interested in the social role of museums.

Understanding the visitor experience provides essential insights into how museums can affect people's lives. Personal drives, group identity, decision-making and meaning-making strategies, memory, and leisure preferences, all enter into the visitor experience, which extends far beyond the walls of the institution both in time and space. Drawing upon a career in studying museum visitors, renowned researcher John Falk attempts to create a predictive model of visitor experience, one that can help museum professionals better meet those visitors' needs. He identifies five key types of visitors who attend museums and then defines the internal processes that drive them there over and over again. Through an understanding of how museums shape and reflect their personal and group identity, Falk is able to show not only how museums can increase their attendance and revenue, but also their meaningfulness to their constituents.