Logistics refers to the processes that start with resources and their acquisition, storage, and transportation to their destination. The concept is crucial in business -- particularly for the manufacturing sector -- to understand, manage, and control how resources are handled and progress through the whole supply chain. Now, there is a strong trend to focus on sustainability and eco-friendly solutions in logistics. Processes based on both technology and management need innovations and detailed implementation steps to achieve a satisfactory level of sustainability. This book explores how and where innovations can be implemented to provide a wide approach to sustainability in logistics. It addresses the main challenges affecting modern and sustainable logistics and supply chains and is organized according to six main themes: supply chain management; information intelligent hubs (e.g. warehouse and cities); sustainable transportation; technology for logistics; reverse logistics; and city logistics. The key results presented are based on both extensive types of research and business cases. The overarching advanced logistics and supply chain concepts at the heart of this book contribute to a sustainable intelligent logistics and transport system by making it more efficient, reliable, environmentally friendly, and competitive. Essentially, this book presents the most current research related to sustainability in logistics activities and addresses the theoretical background of sustainability and its significance for logistics, the challenges in supply chains and transportation, and possible solutions for more sustainable logistics systems.

Designing and Implementing Effective Evaluations provides extensive real-life examples of program evaluations that illustrate the various elements and steps in conducting a successful evaluation. The detailed and diverse range of case studies show the common elements, methods, approaches, and processes of program evaluations, while also demonstrating the way that good evaluators adapt and tailor those methods to the specific characteristics and needs of a given program. The chapters explore the process of problem solving while navigating multiple stakeholders, competing agendas, and varying environments. The book introduces conversations concerning how to adapt evaluation processes and concepts with culturally different individuals and communities. It discusses the role of culture in navigating a meaningful evaluation process when significant cultural differences exist between the evaluator and individuals that make up the organization. The text is a vital resource for postgraduate students in program evaluation courses in Psychology, Education, Public Health, Social Work and related fields.

The Management of Event Operations: project management, planning and customer satisfaction provides an introduction to the management of operations for the event planner and venue provider. Taking an holistic view of an event enterprise, it links the traditional topics within operations management to present a coherent and hands-on approach specifically for the events manager. The approach is pragmatic and is dictated by practical consequences and considerations, which are so important to an event manager who balances many views and needs from diverse stakeholders.

This cutting edge study explores alternative methods and tools to obtain value for money while maintaining quality in construction projects, especially large and complex ones. Extensive references throughout will help the reader develop a deeper understanding of the methodology, and self-study questions help to keep you on track. Ideal as a reference for practitioners and the perfect intro for students of construction or real estate.

The Male Body as Advertisement: Masculinities in Hispanic Media offers a multidisciplinary view of the body of men, of its practices and attributes, of its features, and, most importantly, of its use as a persuasive and expressive resource. Just as it occurred with the female body, the male body has become an object of desire in some instances and an object of expression in others. This collection of essays represents several developments in the field of communication studies. It is the first time that a study on the body of men in the Hispanic media has been carried out using film, television, internet, billboards, and so forth. This book also equates men to women in the media world. Lacking its own tradition, the male body has followed in the footsteps of the female body. It has been objectified, stylized, and transformed into a weapon of persuasion to reach the modern man. The Male Body as Advertisement can be useful for students of communication, anthropology, sociology, gender studies, and cultural studies. It will serve graduate students as a bibliographic reference for research on the male body as well as undergraduate students whose programs address issues related to gender studies. This work is also written to reach a wider audience beyond the university.

Heavy industrialization in the past few decades has caused several global environmental issues including poor air quality, climate change, and outdoor air pollution-related diseases. As such, consumer pressure coupled with strict governmental policies have influenced firms to adopt and implement green practices in their supply chain and business operations in order to improve socio-environmental sustainability. Global Perspectives on Green Business Administration and Sustainable Supply Chain Management is an essential reference book that discusses innovative green practices including recycling, remanufacturing, reduction in waste and adoption of renewable energy in manufacturing. It also examines environmentally friendly policies that have been adopted by many European and Western countries. Featuring coverage on a broad range of topics such as energy analysis, environmental protections, and logistics development, this book is ideally designed for managers, operations managers, executives, manufacturers, environmentalists, researchers, industry practitioners, academicians, and students.

This book provides an introduction to incorporating preference information in Data Envelopment Analysis (DEA) with a special emphasis in Value Efficiency Analysis. In addition to theoretical considerations, numerous illustrative examples are included. Hence, the book can be used as a teaching text as well. Only a modest mathematical background is needed to understand the main principles. The only prerequisites are a) familiarity with linear algebra, especially matrix calculus; b) knowledge of the simplex method; and c) familiarity with the use of computer software. The book is organized as follows. Chapter 1 provides motivation and introduces the basic concepts. Chapter 2 provides the basic ideas and models of Data Envelopment Analysis. The efficient frontier and production possibility set concepts play an important role in all considerations. That's why these concepts are considered more closely in Chapter 3. Since the approaches introduced in this study are inspired by Multiple Objective Linear Programming, the basic concepts of this field are reviewed in Chapter 4. Chapter 5 also compares and contrasts Data Envelopment Analysis and Multiple Objective Linear Programming, providing some cornerstones for approaches presented later in the book. Chapter 6 discusses the traditional approaches to take into account preference information in DEA. In Chapter 7, Value Efficiency is introduced, and Chapter 8 discusses practical aspects. Some extensions are presented in Chapter 9, and in Chapter 10 Value Efficiency is extended to cover the case when a production possibility set is not convex. Three implemented applications are reviewed in Chapter 11.

This book provides invaluable guidance to all those with an interest in placemaking and the built environment, from those with no experience to those who have worked for many years in industry, illustrating key principles that will secure higher quality, more sustainable design in accessible, jargon-free language. The author explains the design process in a straightforward way, exploring the different roles and highlighting the opportunities and limitations different agencies have to influence design over the various stages of the process. Examples from the UK and worldwide look at how the system operates and how best practice can make a real difference on the ground. Case studies examine situations where quality or sustainability fell short - and how this could have been avoided. This book also showcases a variety of evaluation tools, explaining how they operate, and giving guidance on how to create project-specific tools to drive schemes forward. With community empowerment at its core, the book explains technical language and shares bountiful knowledge to broaden place democracy and make influencing design accessible to many, not just a few. This is a book that brings together all the various parties involved in shaping the built environment, demonstrating that collaboration and mutual understanding are key to achieving better quality, more sustainable design.

How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.

This book explores some aspects of the interface between technology, competitiveness and the role of multinational enterprises in the world economy. This group of essays stresses the role of asset creation and usage, rather than reliance on natural factor endowments as a basis for national competitiveness and examines the role of multinational enterprises as vehicles for technological transfer, and the efficient co-ordination of economic activity across national boundaries.

How Can Reliability Analysis Impact Your Company's Bottom Line? While reliability investigations can be expensive, they can also add value to a product that far exceeds its cost. Affordable Reliability Engineering: Life-Cycle Cost Analysis for Sustainability & Logistical Support shows readers how to achieve the best cost for design development testing and evaluation and compare options for minimizing costs while keeping reliability above specifications. The text is based on the premise that all system sustainment costs result from part failure. It examines part failure in the design and sustainment of fielded parts and outlines a design criticality analysis procedure that reflects system design and sustainment. Achieve the Best Cost for Life-Cycle Sustainment Providing a framework for managers and engineers to develop and implement a reliability program for their organizations, the authors present the practicing professional with the tools needed to manage a system at a high reliability at the best cost. They introduce analytical methods that provide the methodology for integrating part reliability, failure, maintainability, and logistic math models. In addition, they include examples on how to run reliability simulations, highlight tools that are commercially available for such analysis, and explain the process required to ensure a design will meet specifications and minimize costs in the process. This text: Demonstrates how to use information gathered from reliability investigations Provides engineers and managers with an understanding of a reliability engineering program so that they can perform reliability analyses Seeks to resolve uncertainty and establish the value of reliability engineering Affordable Reliability Engineering: Life-Cycle Cost Analysis for Sustainability & Logistical Support focuses on reliability-centered maintenance and is an ideal resource for reliability engineers and managers. This text enables reliability professionals to determine the lowest life-cycle costs for part selection, design configuration options, and the implementation of maintenance practices, as well as spare parts strategies, and logistical resources.

Sex work is a subject of significant contestation across academic disciplines, as well as within legal, medical, moral, feminist, political and socio-cultural discourses. A large body of research exists, but much of this focuses on the sale of sex by women to men and ignores other performances, practices, meanings and embodiments in the contemporary sex industry. A queer agenda is important in order to challenge hetero-centric gender norms and to develop new insights into how gender, sex, power, crime, work, migration, space/place, health and intimacy are understood in the context of commercial sexual encounters. Queer Sex Work explores what it might mean to 'be', 'do' and 'think' queer(ly) in the study and practice of commercial sex. It brings together a multiplicity of empirical case studies - including erotic dance venues, online sex working, pornography, grey sexual economies, and BSDM - and offers a variety of perspectives from academic scholars, policy practitioners, activists and sex workers themselves. In so doing, the book advances a queer politics of sex work that aims to disrupt heteronormative logics whilst also making space for different voices in academic and political debates about commercial sex. This unique and multidisciplinary volume will be indispensable for scholars and students of the global sex trade and of gender, sexuality, feminism and queer theory more broadly, as well as policymakers, activists and practitioners interested in the politics and practice of sex work in local, national and international contexts.

Work Process Knowledge brings together the findings of twenty-four leading researchers on new forms of work and the demands these place on workers' knowledge and skill. Their findings, based on a new set of investigations in a wide range of manufacturing and service industries, identify the kinds of knowledge required to work effectively in the post-Taylorist industrial organization. Raising fundamental issues for current industrial policy, science and technology policy, and ways of managing the post-Taylorist organization and developing human resources, this book will be of essential interest to academics and professionals working in the fields of management, human resource development, and workplace learning.

Consider a Viable and Cost-Effective Platform for the Industries of the Future (IOF) Benefit from improved safety, performance, and product deliveries to your customers. Achieve a higher rate of equipment availability, performance, product quality, and reliability. Integrated Reliability: Condition Monitoring and Maintenance of Equipment incorporates reliable engineering and mathematical modeling to help you move toward sustainable development in reliability condition monitoring and maintenance. This text introduces a cost-effective integrated reliability growth monitor, integrated reliability degradation monitor, technological inheritance coefficient sensors, and a maintenance tool that supplies real-time information for predicting and preventing potential failures of manufacturing processes and equipment. The author highlights five key elements that are essential to any improvement program: improving overall equipment and part effectiveness, quality, and reliability; improving process performance with maintenance efficiency and effectiveness; training all employees involved; including operators in the daily maintenance and upkeep of the equipment; and implementing early equipment management and maintenance prevention design. He offers a sustainable solution with integrated reliability condition monitoring and maintenance of manufacturing processes, parts, and equipment in the IOFs with a technological inheritance model-based program. This book contains 15 chapters that include details on: Improving the material-part-equipment system life cycle, reliability conditions, and manufacturing process productivity for wear, corrosion, and temperature resistance applications Maximizing the component and system reliability growth of parts and equipment Minimizing reliability degradation within the framework of a condition-based maintenance Analyzing the reliability degradation, wear, and other competing failure modes of nickel-based hard alloy-coated part mating surface with a technological inheritance model-based program Introducing a cost-effective integrated reliability monitor and maintenance strategy with a technological inheritance model-based software program Integrated Reliability: Condition Monitoring and Maintenance of Equipment addresses potential failures from an asset manager, maintenance user, and operator's standpoint, and highlights the solutions to common failures and reliability problems for equipment in the IOFs.

Diversity and Inclusion to build better products from the front lines at Google Establishing diverse and inclusive organizations is an economic imperative for every industry. Any business that isn't reaching a diverse market is missing out on enormous revenue potential and the opportunity to build products that suit their users' core needs. The economic "why" has been firmly established, but what about the "how?" How can business leaders adapt to our ever-more-diverse world by capturing market share AND building more inclusive products for people of color, women and other underrepresented groups? The Product Inclusion Team at Google has developed strategies to do just that and Building For Everyone is the practical guide to following in their footsteps. This book makes publicly available for the first time the same inclusive design process used at Google to create user-centric award-winning and profitable products. Author and Head of Product Inclusion Annie Jean-Baptiste outlines what those practices look like in industries beyond tech with fascinating case studies. Readers will learn the key strategies and step-by-step processes for inclusive product design that limits risk and increases profitability. Discover the questions you should be asking about diversity and inclusion in your products for marketers, user researchers, product managers and more. Understand the research the Product Inclusion team drove to back up their practices Learn the "ABCs of Product Inclusion" to build inclusion into your organization's culture Leverage the product inclusion suite of tools to get your organization building more inclusively and identifying new opportunities. Read case studies to see how product inclusion works across industries and learn what doesn't work. Building For Everyone will show you how to infuse your business processes with inclusive design. You'll learn best practices for inclusion in product design, marketing, management, leadership and beyond, straight from the innovative Google Product Inclusion team.

Technical innovation in industry is regarded by many people as the best way of making industry more profitable. A great deal of energy and time is being expended by businessmen and by governments discussing how best to bring about technical innovation. This book, which was first published in 1987, argues that all concerned with technical innovation should bear in mind the importance of 'networks'. 'Networks' are defined as the web of contacts which exist between suppliers, customers, and producers in industry. Drawing on extensive original research, the book discusses the need for co-ordinating technical research and development with suppliers and customers and examines in detail how this should best be done. This book is ideal for students of business and economics.

The authors joined forces professionally when Kathy hired Shannon to be a member of her leadership team. This book describes the transformation they led to convert operations from traditional manufacturing to a lean enterprise. Kathy (executive leader responsible for profitability) and Shannon (transformation leader) share the finer points of a comprehensive change process, the challenges and triumphs, and the real emotion involved during their quest for success. Each describes the professional journey from their unique perspective and the highlights of an endearing friendship that was formed along the way. This story will inspire female leaders in any organization, showcasing an example of high-performing women thriving in an intense and fast-paced world. Kathy and Shannon are role models for those juggling intense, fulfilling careers, alongside life's complexities such as dual-career marriages and raising children. Their story provides a powerful case study of women supporting each other in the workplace to drive positive culture and significantly improved business results by leading with authenticity and inclusivity.

Defines the correct cost optimization process Provides detailed explanation of cost estimating techniques Presents cost estimating techniques for various manufacturing processes Offers cost based negotiation training Explains how to build a cost engineering organization

As the controversies surrounding performance related pay have demonstrated, reward management is a key issue. Collecting the results of 'fieldwork' investigations in factories and retail outlets, this book measures output before and after a change in methods of remuneration. The link between productivity and stress is explored and conclusions drawn. An introductory chapter, by the eminent economist P. Sargant Florence summarises previously published productivity studies.

When I was first given the job of managing a small plastics factory back in 1989, I quickly realized that most of the books and teaching on Lean Manufacturing were designed for big companies and were not relevant to my factory.-Tim Mclean The last 25 years has seen Tim lead and assist over 100 small to medium-sized enterprise (SME) manufacturing operations. This experience has now been condensed in to Grow Your Factory, Grow your Profits: Lean for Small and Medium-Sized Manufacturing Enterprises, a start-to-finish guide on how to run a successful small and medium-sized manufacturing operation. The book presents case studies, practical examples, illustrations, charts, and pictures from real SME manufacturers to provide straightforward solutions to the issues facing every growing manufacturing business. In the book, Tim McLean explains: How to recruit the right people and design the right organization How to empower those people to take accountability and free yourself up from day to day "fire fighting" How to develop a Lean Plant Layout that will maximize productivity and optimize the use of space How to manage materials in order to slash inventory and shortages How to schedule production in order to cut lead times, cut inventory, and delight customers How to get started on a Lean transformation when you lack the resources of a big company The book details how SMEs differ from large organizations and why the approach to improvement must also be different. Covering the complete life cycle of small and medium-sized manufacturers, the book addresses a different SME manufacturing issue in each chapter. This enables readers to tackle issues at their own pace and in their own order of priority. Grow Your Factory, Grow Your Profits is essential reading for owners, managers, and operational leaders in the 90 percent of manufacturing enterprises that are small or medium sized.

Applies Lean concepts to a high-variety, low-volume service business, which are more prevalent than high volume manufacturing companies. Illustrates all the Lean concepts in a real-world example that approached Lean management in the intended way-to support and develop people to continually improve processes in a respectful environment. Illustrates an effective organic change management process that grows the new culture rather than trying to force tools mechanistically on employees and assiociates. The vibrant graphic novel format visually brings the story to life. Co-Written by best-selling author Jeffrey Liker -- the world's expert on the Toyota Way.

Decisions about Re-engineering is more analytical and thought provoking than most books on the topic of Business Process Re-engineering. It raises the key issues calling for decisions, delineates the options and trade-off factors that typically arise, and suggests how to tackle them.

Price is a fundamental profit driver. It is by far the most sensitive profit lever that managers can influence. Very small price changes translate into enormous changes in profit. Price elasticity indicates how sensitively consumers react to price changes. Not only the knowledge about the magnitude of price elasticity, but also the knowledge about the determinants influencing the price reaction is essential. It is crucial for the development of a successful marketing strategy to understand how price elasticities vary with market and product characteristics. Reflecting the academic and managerial need, the objective of the research is to gain a comprehensive understanding in two main areas, the magnitude of price elasticity and the determinants of price elasticity.

In Time Series Analysis and Adjustment the authors explain how the last four decades have brought dramatic changes in the way researchers analyze economic and financial data on behalf of economic and financial institutions and provide statistics to whomsoever requires them. Such analysis has long involved what is known as econometrics, but time series analysis is a different approach driven more by data than economic theory and focused on modelling. An understanding of time series and the application and understanding of related time series adjustment procedures is essential in areas such as risk management, business cycle analysis, and forecasting. Dealing with economic data involves grappling with things like varying numbers of working and trading days in different months and movable national holidays. Special attention has to be given to such things. However, the main problem in time series analysis is randomness. In real-life, data patterns are usually unclear, and the challenge is to uncover hidden patterns in the data and then to generate accurate forecasts. The case studies in this book demonstrate that time series adjustment methods can be efficaciously applied and utilized, for both analysis and forecasting, but they must be used in the context of reasoned statistical and economic judgment. The authors believe this is the first published study to really deal with this issue of context.

* Addresses the four fields of focus for error prevention / reduction - namely, (1) hazards and barriers, (2) error traps and counteraction behaviors, (3) erroneous and correct thought process in decision-making and (4) prevention of the recurrence of error. The scope of this book is unique. * Provides my unique model of performance - using the daisy chain of knowledge, cognition, beliefs, values, attitudes, behavior, results, performance. * Addresses in detail Dr. Peter Drucker's teaching, as follows: "The task of leadership is to create an alignment of strengths in a way that makes a system's weaknesses irrelevant." My book makes it clear that the "alignment of strengths" are the error prevention, detection and mitigation barriers and the "weaknesses" are the hazards in processes that are or should be made irrelevant by the barriers. My book provides the specifics of how to identify and assess the hazards and how to create effective barriers. * Provides the most complete list and most comprehensive a discussion of management responsibilities to establish and maintain the quality-conscious work environment. * Provides my 30+ principles of human error prevention, none of which duplicate Dr. James Reason's 12 principles of error management and a few of which contradict Dr. Reason's principles. * Provides a unique seven 7 human error causal factors which, when fully understood, enable one to better design processes and better perform root cause analysis. * Addresses risk management at three levels - (1) risk management of processes, (2) risk management of components and (3) and risk management of hardware systems and the facility as a whole. The techniques for each are significantly different. Neither ISO 9001 not ISO 31000 do this. * Provides the most complete list of techniques for improving the effectiveness of process barriers and the most comprehensive discussion of these techniques. * Describes the full scope of the quality function in terms of hazards and barriers. * Provides a unique nine types of corrective action with examples of each. * Describes 36 biases that adversely impact decision-making. * Describes the 10 questions that should be asked and answered before making any significant decision. * Provides unique templates for root cause analysis - templates that assure the discipline, rigor and logic of the analysis. * Provides the most complete and comprehensive coverage of the widely known Piper Alpha accident, especially the causal factors of the accident, and introduces a non-fail-safe character of the work permit process as the major cause. * provides universally applicable criteria for 37 different areas types of processes that may be included in the enterprise business management system - criteria that are designed to prevent human error in the design of the processes. Examples are: o 12 cross-references to facilitate document change management; o 100+ different types of records; o Methods by which to improve inspection and test effectiveness. Regarding specific incidents, the book: * Introduces violation of The Precautionary Principle in addition to GroupThink as causes of the Challenger accident. * Demonstrates that even if Alaska Flight 161 had not crashed due to the change in the lubrication schedule for the jackscrew assembly, sooner or later it would have crashed due to the lack of specificity in the maintenance procedure for the jackscrew assembly. * Demonstrates that even with all of the error-inducing conditions aboard the Greenville submarine, its sinking of the Ehime Maru could not have occurred without the failure of a barrier. Error-inducing conditions cannot be root causes. * My book Note: Bold typed items represent my unique additions to the body of knowledge. Non-bold typed items represent my special treatment of items that already exist in the body of knowledge.