Root Cause Analysis, or RCA, "What is it?" Everyone uses the term, but everyone does it differently. How can we have any uniformity in our approach, much less accurately compare our results, if we're applying different definitions? At a high level, we will explain the difference between RCA and Shallow Cause Analysis, because that is the difference between allowing a failure to recur or dramatically reducing the risk of recurrence. In this book, we will get down to basics about RCA, the fundamentals of blocking and tackling, and explain the common steps of any investigative occupation. Common investigation steps include: Preserving evidence (data)/not allowing hearsay to fly as fact Organizing an appropriate team/minimizing potential bias Analyzing the events/reconstructing the incident based on actual evidence Communicating findings and recommendations/ensuring effective recommendations are actually developed and implemented Tracking bottom-line results/ensuring that identified, meaningful metrics were attained We explore, "Why don't things always go as planned?" When our actual plans deviate from our intended plans, we usually experience some type of undesirable or unintended outcome. We analyze the anatomy of a failure (undesirable outcome) and provide a step-by-step guide to conducting a comprehensive RCA based on our 3+ decades of applying RCA as we have successfully practiced it in the field. This book is written as a how-to guide to effectively apply the PROACT (R) RCA methodology to any undesirable outcome, is directed at practitioners who have to do the real work, focuses on the core elements of any investigation, and provides a field-proven case as a model for effective application. This book is for anyone charged with having a thorough understanding of why something went wrong, such as those in EH&S, maintenance, reliability, quality, engineering, and operations to name just a few.

This is a comprehensive book on infrastructure development and construction management. It is written keeping in mind the curricula of construction management programmes in India and abroad. It covers infrastructure development, the construction industry in India, financial analysis of the real estate industry in India, economic analysis of projects, tendering and bidding, contracts and contract management, FIDIC conditions of contract, construction disputes and claims, arbitration, conciliation and dispute resolution, international construction project exports and identifying, analysing and managing construction project risk. Thus, this book covers most of the construction management activities that are carried out at different stages of a construction project. This is an essential book for students of construction management, construction professionals, academicians and researchers.

Based on the author's years of experience working with Toyota's master teachers and with companies in the midst of great change, this book follows the story established in the Shingo Prize-winning book, Andy & Me: Crisis & Transformation on the Lean Journey. In a cool and readable style, Andy & Me and the Hospital: Further Adventures on the Lean Journey follows Tom Pappas's relationship with Andy Saito, a reclusive retired Toyota guru. Tom and Andy are pulled into a major New York City hospital in crisis. Can they translate and apply Toyota's powerful methods and thinking to save the hospital from disaster? Using a compelling novel format, the book demonstrates how to apply Lean thinking in a healthcare setting. It illustrates the situations, characters, and plant politics you will most likely face as you progress through your Lean healthcare journey. As the story unfolds, you will discover the way of thinking and behavioral changes required to implement proven Toyota Production System (TPS) methods, tools, and thinking in healthcare. You will learn: What a Lean transformation in a hospital should look like The overall approach you need to take The leadership and behavioral changes required How to improve processes and better develop and engage people How to build and sustain a Lean management system How to translate and apply Deming's "profound system of knowledge" This book provides clear and simple guidance on what it takes to successfully implement Toyota methods in healthcare settings. It shares helpful insights on how the different elements need to fit together to deliver measurable process improvement results. Just like its bestselling predecessors, this book includes study questions after each chapter to support learning and to facilitate discussion in workshops or classroom settings.

This book discusses the evolution of security and privacy issues and brings related technological tools, techniques, and solutions into one single source. The book will take readers on a journey to understanding the security issues and possible solutions involving various threats, attacks, and defense mechanisms, which include IoT, cloud computing, Big Data, lightweight cryptography for blockchain, and data-intensive techniques, and how it can be applied to various applications for general and specific use. Graduate and postgraduate students, researchers, and those working in this industry will find this book easy to understand and use for security applications and privacy issues.

The use of new information and communication technologies both inside the courts and in private online dispute resolution services is quickly changing everyday conflict management. However, the implications of the increasingly disruptive role of technology in dispute resolution remain largely undiscussed. In this book, assistant professor of law and digitalisation Riikka Koulu examines the multifaceted phenomenon of dispute resolution technology, focusing specifically on private enforcement, which modern technology enables on an unforeseen scale. The increase in private enforcement confounds legal structures and challenges the nation-state's monopoly on violence. And, in this respect, the author argues that the technology-driven privatisation of enforcement - from direct enforcement of e-commerce platforms to self-executing smart contracts in the blockchain - brings the ethics of law's coercive nature out into the open. This development constitutes a new, and dangerous, grey area of conflict management, which calls for transparency and public debate on the ethical implications of dispute resolution technology.

The concept of Halal defines what adheres to Islamic law and is so comprehensive that it goes beyond food to include processes. The Halal industry has allowed many business firms a competitive advantage and is integral in its support for industries from food, tourism, banking and hospitality to medical. This book gives an overview of what Halal is in logistics and supply chain management, and discusses related issues and challenges in Southeast Asia. The book also examines Halal logistics and supply chain in reference to global trends and practices. It attempts to integrate theoretical and methodological aspects of Halal logistics and supply chain study in different geographical areas across industries. This will be a useful reference for those who wish to understand the Halal ecosystem and Halal logistics supply chain development.

This book presents some twenty case studies, showing how companies in different industry sectors and of different sizes make advances in Product Lifecycle Management (PLM). Like the author's previous volumes, this book provides a valuable resource for those wishing to learn about PLM and how to implement and apply it in their companies. Helping readers to * learn about implementing and benefiting from PLM; * learn about good PLM solutions and best practice; * improve their planning and decision-making abilities; * benefit from the lessons learned by the companies featured in the case studies; * proceed faster and further with PLM the book presents effective PLM solutions and best practices. At the same time, the case studies included demonstrate how different companies implement and benefit from PLM. Each case study is addressed in a separate chapter and details a different situation, enabling readers to put themselves in the situation and think through different actions and decisions. A valuable resource for PLM team managers and employees in engineering and manufacturing companies, the book is also of interest to researchers and students in industrial engineering fields.

The central concerns of mobilities research - exploring the broader context and human aspects of movement - are fundamental to an understanding of the maritime freight transport sector. Challenges to the environment, attempts at more sustainable practices, changes in the geoeconomic system, political power, labour, economic development and governance issues are all among the topics covered in this book. The aim of this volume is to address issues of maritime transport not only in the simple context of movement but within the mobilities paradigm. The goal is to examine negative system effects caused by blockages and inefficiencies, examine delays and wastage of resources, identify negative externalities, explore power relations and identify the winners and losers in the globalised trade system with a particular focus on the maritime network. Maritime Mobilities therefore aims to build a bridge between "traditional" maritime academic approaches and the mobilities paradigm. This volume is of great importance to those who study industrial economics, shipping industries and transport geography.

Get in Gear: The Seven Gears that Drive Strategy to Results (978-0-367-47149-1, 335422) Shelving Guide: Business and Management/Leadership/Strategy Only 10% to 25% of organizations get it right when it comes to achieving the expected results from their strategic planning. This means 75% to 90% of them are leaving results on the table and wasting their time on things that don't matter. Almost a decade ago, a major steel manufacturer approached Sean Ryan and his team to help them think through how to better convert strategy to results. This was the catalyst for the seven gears that translate strategy to results found in Strategy-Execution-Results (SXR (TM)). Why Gears? Gears transmit energy. The more aligned they are and the less friction in their chain, the better they function. Leaders can easily identify the gear creating the most friction and then take action to better align that gear with the strategy generating better results. This creates momentum to improve the alignment and performance of other gears. This approach also emphasizes the ways everyone in the organization has some influence over every gear. Based on Sean Ryan's consulting and training with organizations from start-ups to the Fortune 100, he's found that these performance gears drive better results. You'll employ them to align your goals with your strategy, create visible scorecards to know whether or not you're on track, and identify the critical behaviors and actions that will drive performance. Readers will use this book to point their efforts toward getting meaningful results from their strategy. As noted in the Harvard Business Review: "The prize for closing the strategy-performance gap is huge: increasing performance by at least 50% for most organizations." After moving beyond their initial amazement of just how misaligned they were, they'll be able to quickly apply the seven gears to sell better and more, drive down costs, improve quality and safety, and recruit talent for the future. In addition, there's nothing in this book that has not been applied in actual business settings. While companies could use the SXR (TM) Framework to overhaul their organization top to bottom, they'll also appreciate that they don't have to change everything at once to make progress. Upon understanding each of the gears and how to create Follow-up and Follow-through, they'll be able to improve any gear to start seeing strategic outcomes. You've got it in Gear, now Stay in Gear. Join the Strategy-Execution-Results Community: www.wwici.com/Gearheads.

Integrating Business Management Processes: Volume 2: Support and Assurance Processes (978-0-367-48548-1) Shelving Guide: Business & Management The backbone of any organisation is its management system. It must reflect the needs of the organisation and the requirements of its customers. Compliance with legal requirements and ethical environmental practices contributes towards the sustainability of the management system. Whatever the state of maturity of the management, this book, one of three, provides useful guidance to design, implement, maintain and improve its effectiveness. This volume provides a comprehensive coverage of the key support and assurance processes. Topics include document control, communication, marketing, information systems and technology, human resource management, training and development, customer relations management, financial management and measurement and analysis to name a few. This book, with its series of examples and procedures, shows how organisations can benefit from satisfying customer requirement and the requirements of ISO standards to gain entry into lucrative markets. Titus De Silva is a consultant in management skills development, pharmacy practice, quality management and food safety and an advisor to the newly established National Medicines Regulatory Authority (NMRA) in Sri Lanka.

To remain relevant in today's world, practitioners should presume that they have two jobs: first, to do their work effectively so that they provide value to the organization; second, to improve how the work is done so that their organization remains competitive. This book offers clear guidance to excel at this ubiquitous second job. Informed by an appreciation that most personnel that work in any firm, even firms that are manufacturing-oriented, routinely provide services as a key element of their jobs, this book explains how to provide and improve internal customer service, regardless of industry or role. It illustrates the common features, or service process "DNA," while providing a diverse set of examples to enhance understanding. Written by a pioneer in the development of principles and methodologies that address services in a structured and distinctive manner, this book stresses that service processes are distinctly different from manufacturing processes. Rigorous and practical, this book will appeal to students and professionals alike, in business, hospitality, industrial management, public health, and other fields. Online resources include Excel files that act as templates to help with quantitative analysis routines.

First published in 1983, this study investigates and compares three leading firms in the British iron and steel industry between 1914 and 1939, analysing their strategies, boardroom politics, and their responses to the problems posed by the Great War and by the vicissitudes of the 1920s and '30s. Jonathan Boswell illuminates certain issues that are of perennial importance for students of business: rationality and 'error' in decision-making, ethics, centralisation versus decentralisation, and the question of cyclical phases. The central theme throughout is the pursuit of three partly conflicting objectives: growth, efficiency and social action. The trade-offs between these three pursuits are used to examine significant contrasts in corporate strategies and behaviour, including towards government and public opinion. Boswell's rejection of economic determinism; his insistence that managerial influences fall into definable long-run patterns; and his theses on managerial specialisation and long-term policy biases confront fundamental issues for theories of the firm.

Contemporary management concepts, methods, and techniques for global, high-technology industries

The rapidly changing shape of technology industries requires a constant reevaluation of what it takes to manage such sophisticated corporations effectively. Management for Quality in High-Technology Enterprises explains how traditional "hard" management skills must be combined with new "soft" skills, why an expanding, global market necessitates an expanding, global mindset, and why a "focus on customers" must dominate all aspects of business.

Momentous external and internal changes to technology enterprises demand new management procedures. Externally, industries are moving toward globalization, increased mergers and acquisitions, joint ventures, and outsourcing. Internally, the typical workforce has become significantly more knowledgeable and professional; the increase in knowledge workers in particular is changing the role and function of the contemporary manager. Drawing on their considerable experience as leaders in a high-technology corporation, Yefim Fasser and Donald Brettner show managers how to succeed in a shifting playing field.

The book’s five parts, comprising twenty chapters, are:

• A Systemic Approach to Organizational Transformation
• Managing a Knowledge-Based Organization
• Managing in a Global Environment
• Some Aspects of Managing Quality
• Reshaping the Organizational Culture

Eschewing abstract, technical jargon, the authors explain in a lively, accessible fashion what managers must do to cope with the global changes in technology enterprises. Middle managers and engineers in high-technology manufacturing companies, as well as all professionals interested in improving their managerial knowledge and skills, will benefit from Management for Quality in High-Technology Enterprises.

How can we increase the number of exceptional leaders in our organizations? Why is it that, despite having the best minds and hands at work, organizations aren't seeing a significant increase in their financial numbers? How can the maximum number of people continuously generate fabulous results for themselves and for their organizations? These are some of the most pressing questions currently in organizations and form the basis for Achieving Unstoppable Success in Any Economy. This book presents the seven divine mantras for business leaders, corporate heads, entrepreneurs, and professionals to maximize leadership potential. With masterful insight and brilliant simplicity, Payal Nanjiani has distilled some of the most powerful leadership and success wisdom available for both professional and personal leadership into seven practical lessons that leaders, managers, and entrepreneurs can immediately apply to send morale and productivity soaring in these challenging and uncertain business times. Known for her coaching and consulting work with many of the world's leading CEOs and organizations, Payal helps business professionals understand the significance of the I-Power in leadership. It highlights with certainty that for anyone to achieve unstoppable success in their job and business, and for any organization to be successful, it's the leader who must be unstoppable first. This book serves as a wake-up call-it's time individuals and organizations change the way they approach the human side of business, of leadership, and of success. Our society and the world at large cannot continue to withstand the increasing shortage of exceptional leaders and the widening gap between the successful few and the unsuccessful many. The challenge must be addressed in new ways to develop exceptional leaders who can deal with the immense complexities and business challenges of today. This book serves as a guide to an organic growth of people who lead and succeed regardless of the economy. The book is designed to help you become a highly inner-self-directed individual and take your leadership and business to new levels. It offers seven divine mantras that will enable you and your colleagues to move through hardship and achieve unstoppable success regardless of the economy. You will discover how to strategically direct your inner leader to leverage your potential. Ultimately, this deeply inspiring book reveals a remarkable step-by-step system that will restore trust, commitment, and spirit within your organization while transforming the way you think, act, and behave in the process. For more than 21 years, Payal Nanjiani has been sharing with Fortune 500 companies and many of the most successful entrepreneurs her success formulas that has made her one of the most sought-after leadership advisors in the world. Now, for the first time, through this book Payal makes her proprietary process available to you, so that you can deliver your best while helping your organization break through to a new level of success regardless of the economy. "In a world where burn out is becoming more common, it is imperative for leaders to constantly undergo self-reflection and assess their inner well-being and take stock of their emotions and encourage their team to do so as well. Emotional pain, if not tackled, could take a toll on innovation and productivity leading to a trickle-down negative effect. This book by Payal Nanjiani helps leaders undergo that much-needed self-reflection and solve the critical problem of productivity." Senthil Radhakrishnan, Administrative Chief and Clinical Neurosurgical PA at Duke "Payal gives practical tips to show that a positive attitude and small incremental changes can give you the ability to stand out and lead with or without authority. A must-read for a natural leader at any level!" Michelle Proctor, Principal Business Operations Officer "In Payal's latest book, she shares profoundly deep insights and amazing motivation for everyone to develop the mindset of leadership." Swami Mukundanda, renowned spiritual Guru "While there is no perfect formula for success as a leader, author Payal provides us with some intriguing insights on how working with our inner self can set us up on the track to be a successful leader." Shankari Rajangam, Ph.D., Neuroscientist, Preston Robert Tisch Brain Tumor Center at Duke

This book is a collective work by many leading scientists, analysts, mathematicians, and engineers who have been working at the front end of reliability science and engineering. The book covers conventional and contemporary topics in reliability science, all of which have seen extended research activities in recent years. The methods presented in this book are real-world examples that demonstrate improvements in essential reliability and availability for industrial equipment such as medical magnetic resonance imaging, power systems, traction drives for a search and rescue helicopter, and air conditioning systems. The book presents real case studies of redundant multi-state air conditioning systems for chemical laboratories and covers assessments of reliability and fault tolerance and availability calculations. Conventional and contemporary topics in reliability engineering are discussed, including degradation, networks, dynamic reliability, resilience, and multi-state systems, all of which are relatively new topics to the field. The book is aimed at engineers and scientists, as well as postgraduate students involved in reliability design, analysis, experiments, and applied probability and statistics.

Implementing change is needed in every business. But how do you get started and ensure you actually realize the benefits you need? How do you direct and manage the tens, hundreds, or even thousands, of projects and the other pieces of work your business is undertaking? How do you make sure everyone is working towards the same goals? Building on five previous editions of The Project Workout, this book focusses on programme and portfolio management. It is a valuable companion for every business executive and programme manager as well as a comprehensive resource for students of business, portfolio and programme management. The Programme and Portfolio Workout provides practical advice and techniques to direct and manage your business in a structured, yet agile, way. Aimed at both business and programme managers, it takes you through different approaches to portfolio, programme and project management and shows you how they can work together. The practical approach is enhanced throughout with a series of 'Workouts': exercises, techniques and checklists to help you put the book's advice into practice. The Workouts are supported by an on-line resource of tools. This expanded edition contains a wealth of new material on the governance and management of portfolio and programmes, including how to work with standards and methods, such as GovS 002, ISO 21504, BS6079 and MSP. The companion to this book, The Project Workout, deals with directing and managing individual projects. It uses the same concepts and approaches so that you know, when directing your portfolio or programme, that your project sponsors and managers are taking the same approach. Together, these books give you what you need to ensure your organization succeeds.

Get in Gear: The Seven Gears that Drive Strategy to Results (978-0-367-47149-1, 335422) Shelving Guide: Business and Management/Leadership/Strategy Only 10% to 25% of organizations get it right when it comes to achieving the expected results from their strategic planning. This means 75% to 90% of them are leaving results on the table and wasting their time on things that don't matter. Almost a decade ago, a major steel manufacturer approached Sean Ryan and his team to help them think through how to better convert strategy to results. This was the catalyst for the seven gears that translate strategy to results found in Strategy-Execution-Results (SXR (TM)). Why Gears? Gears transmit energy. The more aligned they are and the less friction in their chain, the better they function. Leaders can easily identify the gear creating the most friction and then take action to better align that gear with the strategy generating better results. This creates momentum to improve the alignment and performance of other gears. This approach also emphasizes the ways everyone in the organization has some influence over every gear. Based on Sean Ryan's consulting and training with organizations from start-ups to the Fortune 100, he's found that these performance gears drive better results. You'll employ them to align your goals with your strategy, create visible scorecards to know whether or not you're on track, and identify the critical behaviors and actions that will drive performance. Readers will use this book to point their efforts toward getting meaningful results from their strategy. As noted in the Harvard Business Review: "The prize for closing the strategy-performance gap is huge: increasing performance by at least 50% for most organizations." After moving beyond their initial amazement of just how misaligned they were, they'll be able to quickly apply the seven gears to sell better and more, drive down costs, improve quality and safety, and recruit talent for the future. In addition, there's nothing in this book that has not been applied in actual business settings. While companies could use the SXR (TM) Framework to overhaul their organization top to bottom, they'll also appreciate that they don't have to change everything at once to make progress. Upon understanding each of the gears and how to create Follow-up and Follow-through, they'll be able to improve any gear to start seeing strategic outcomes. You've got it in Gear, now Stay in Gear. Join the Strategy-Execution-Results Community: www.wwici.com/Gearheads.

This book explores the identified research gap and new field of study of organizational reliability. It develops a definition and theoretical internal structure of the notion of organizational reliability as well as a theoretical background describing the structure of its three pillars, and it showcases a set of organizational solutions dedicated for the enhancement of organizational reliability. The book explores the idea that there are new capabilities needed in every organization: reliability capabilities aiming at enhancing and sustaining the reliability of entire organizations and reliability of management, information technology and human resources. The reliability capabilities are understood as the abilities to anticipate and explore potential and occurring hazards, prevent and resolve disruptions, and learn from the problems in order to maintain a proper organizational performance in both normal and abnormal situations. Based on these three pillars, the book concerns the issue of various organizational solutions in order to indicate a set of them, which supports obtaining and maintaining organizational reliability. The book is recommended reading for researchers, academics and students in the fields of management, and entrepreneurs trying to boost the reliability of their organizations.

This book is about the rise of data as a driver of innovation and economic growth. It charts the evolution of business data as a valuable resource and explores some of the key business, economic and social issues surrounding the data-driven revolution we are currently going through. Readers will gain an understanding of the historical underpinnings of the data business and why the collection and use of data has been driven by commercial needs. Readers will also gain insights into the rise of the modern data-driven technology giants, their business models and the reasons for their success. Alongside this, some of the key social issues including privacy are considered and the challenges these pose to policymakers and regulators. Finally, the impact of pervasive computing and the Internet of Things (IoT) is explored in the context of the new sources of data that are being generated. This book is useful for students and practitioners wanting to better understand the origins and drivers of the current technological revolution and the key role that data plays in innovation and business success.

This book is about the rise of data as a driver of innovation and economic growth. It charts the evolution of business data as a valuable resource and explores some of the key business, economic and social issues surrounding the data-driven revolution we are currently going through. Readers will gain an understanding of the historical underpinnings of the data business and why the collection and use of data has been driven by commercial needs. Readers will also gain insights into the rise of the modern data-driven technology giants, their business models and the reasons for their success. Alongside this, some of the key social issues including privacy are considered and the challenges these pose to policymakers and regulators. Finally, the impact of pervasive computing and the Internet of Things (IoT) is explored in the context of the new sources of data that are being generated. This book is useful for students and practitioners wanting to better understand the origins and drivers of the current technological revolution and the key role that data plays in innovation and business success.

The growth of global corporations has led to the development of new business strategies whose complexity and configuration rest on corporate networks; corporate cross-culture and intangible corporate and product assets. In global markets, corporations compete in a competitive marketspace dimension, in other words, competitive boundaries in which space is not a stable element of the decision-making process, but a competitive factor whose complexity depends on markets increasingly characterized by time-based competition and over-supply. In view of today's fierce competition from US and Southeast Asian corporations, this book highlights global business development policies based on innovation, sustainability and intangible assets. The book assesses competitive business management from a global perspective, examining business development policies linked to the profitability of global firms. It forces readers to actively think through the most fundamental policies developed by global firms in the current competitive landscape and provides answers to questions such as: What are the new drivers of global capitalism?; How do global businesses deal with new local nationalism?; Which governance systems and behavioural norms qualify global businesses?; What are the main business policies that characterize competitive business management in a global competition perspective? Competitive Business Management neatly explains the global business management domain and helps readers to gain an understanding of global development business policies.

Business and Economics of Port Management is a comprehensive but concise textbook and reference for insights into the workings of port industry from the business and economics perspectives. The book examines port management from various entities which include the government, port operator, shipping line, logistics companies and other port service providers. It provides in-depth discussions on strategic issues, challenges and disruptions that are faced by this industry. Given the uniqueness of each port and international nature of the port business, the book comes with useful case studies and lessons from different port regions around the world. Key lessons on challenges and issues faced by port managers, developers and regulators are highlighted and discussed using a combination of professional insights and publicly available information sources. The aim is to illustrate the decision-making process with the purpose of contributing to better outcomes for the industry, government and the public at large. Anyone who is approaching the subject matter will gain utmost understanding of how ports are critical in the global economy and societal well-being.

Business and Economics of Port Management is a comprehensive but concise textbook and reference for insights into the workings of port industry from the business and economics perspectives. The book examines port management from various entities which include the government, port operator, shipping line, logistics companies and other port service providers. It provides in-depth discussions on strategic issues, challenges and disruptions that are faced by this industry. Given the uniqueness of each port and international nature of the port business, the book comes with useful case studies and lessons from different port regions around the world. Key lessons on challenges and issues faced by port managers, developers and regulators are highlighted and discussed using a combination of professional insights and publicly available information sources. The aim is to illustrate the decision-making process with the purpose of contributing to better outcomes for the industry, government and the public at large. Anyone who is approaching the subject matter will gain utmost understanding of how ports are critical in the global economy and societal well-being.

Every technical investigation involving trial-and-error experimentation embodies a strategy for deciding what experiments to perform, when to quit, and how to interpret the data. This handbook presents several statistically derived strategies which are more efficient than any intuitive approach and will get the investigator to their goal with the fewest experiments, give the greatest degree of reliability to their conclusions, and keep the risk of overlooking something of practical importance to a minimum. Features: Provides a comprehensive desk reference on experimental design that will be useful to practitioners without extensive statistical knowledge Features a review of the necessary statistical prerequisites Presents a set of tables that allow readers to quickly access various experimental designs Includes a roadmap for where and when to use various experimental design strategies Shows compelling examples of each method discussed Illustrates how to reproduce results using several popular software packages on a supplementary website Following the outlines and examples in this book should quickly allow a working professional or student to select the appropriate experimental design for a research problem at hand, follow the design to conduct the experiments, and analyze and interpret the resulting data. John Lawson and John Erjavec have a combined 25 years of industrial experience and over 40 years of academic experience. They have taught this material to numerous practicing engineers and scientists as well as undergraduate and graduate students.

Predictive and Optimised Life-Cycle Management sets out methodologies to meet the demands of the current trend towards sustainable civil engineering and building. Encompassing all aspects of construction practice, from design through to demolition and the recycling of materials, Sarja provides tools for optimal property-value protection, including a description of an integrated and predictive Life-Cycle Maintenance and Management Planning System (LMS), which employs a wide range of techniques. Clear and practical, this guide provides effective methodology required to change a reactive system of management to a predictive one, which will benefit practitioners and students involved in construction, from the architect to local and government authorities; from design engineers to facility managers.