A large and growing number of manufacturers are realizing the substantial financial and environmental benefits of sustainable business practices. To develop more sustainable societies, industries need to better understand how to respond to environmental, economic, and social challenges and transform industrial behavior. The objective of this book is to provide the required knowledge and accelerate the transition towards a sustainable industrial system. The book will help industries to enhance operational efficiency by reducing costs and waste. It will help them increase customer response, reach new customers, and gain competitive advantage. It offers innovation, scenario planning, and strategic analysis that goes beyond compliance, as well as case studies and remedies to the industry 4.0 challenges. Professionals, as well as students, can refer to this book to add to their knowledge on Industry 4.0 and develop new ideas and solutions to the existing and future problems.

1. A "tool kit" of recommended methods for the accountable manager in aviation to meet their responsibilities - moral, regulatory, legal and fiducial - in an efficient and effective manner. 2. Every company operating within the aviation industry must have a corporate leader, the accountable manager, who has the ultimate responsibility for compliance with the civil aviation regulations and the aviation law of the country that they are licensed in. Failure to comply with the regulations can result in catastrophic consequences for the company. 3. The first book to disseminate, understand and review the professional responsibilities of the accountable manager, but also to provide a best practice guide for accountable managers in civil aviation.

Provides an insight to safety managers in analyzing bad events and the ways to deal with them. Covers randomness, uncertainty, and predictability in detail. Explains concepts including reverse stress testing, real-time monitoring, and predictive maintenance in a comprehensive manner. Presents mathematical analysis of incidents and accidents using statistics and probabilities theories.

Uniquely accessible and concise guide to complexity and management Includes perspectives from the complexity sciences, philosophy and history Includes chapter bringing theories to management practice

Trust is a pervasive catalyst of human and business relationships that has inspired interest in researchers and practitioners alike. It has been shown to enhance engagement, communication, organizational performance, and online activities. Despite its role to cultivate cooperation, knowledge-sharing, and innovation, trust through digital means or even trust in digital media has presented new opportunities and challenges in society. Examples include a wider and faster dissemination of trust-influencing messages, and richer options of digital cues that engage, disrupt, or even transform how trust is formulated. Despite that, trust helps people to live through risky and uncertain situations, and the many capabilities enabled on the digital platforms have made the formation and sustaining of trust very different compared to traditional means. Trust in today's digital environment plays an important role and is intertwined with concepts including reliability, quality, and privacy. This book aims to bring together the theory and practice of trust in the new digital era and will present theoretical and practical foundations. Trust is not given; we must work to build it, but it is a very fragile and intangible asset once built. It is easy to destroy and challenging to rebuild. Researchers, academics, and students in the fields of management, responsibility, and business ethics will gain knowledge on trust and related concepts, learn about the theoretical underpinnings of trust and how it sustains itself through digital dissemination, and explore empirically validated practice regarding trust and its related concepts.

The Future of Work in Asia and Beyond presents the findings and associated implications arising from a collaborative research study conducted on the potential impact of the Fourth Industrial Revolution (4IR - or Industry 4.0) on the labour markets, occupations and associated future workforce competencies and skills across ten countries. The 4IR concerns the digital transformation in society and business - an interface between technologies in the physical, digital and biological disciplines. The book explores many related issues: the nature of the 4IR, as well as demographic, generational and socio-cultural issues, economic and political perspectives, public and private sector similarities and differences, business strategy and managerial implications, human resource management/planning strategies, policies and practices, industry innovations, 'best practice' cases and comparative country studies. Chapters are based on a framework which combines labour market and multiple stakeholder theories. Issues are explored through the perceptions of organisational managers based in Australia, China, India, Indonesia, Malaysia, Mauritius, Nepal, Singapore, Taiwan and Thailand to provide an analysis of organisational, industry and government preparedness for the 4IR. This book is recommended reading for anyone wanting to gain an understanding of the 4IR and a range of related challenges and issues, as well as suggested strategies for governments, education and industry that are necessary to address them.

Embedding Culture and Quality for High Performing Organizations (978-1-138-48338-5, K349105) Shelving Guide: The aim of this book is to bridge two different core disciplines: quality management and cross-cultural management, based on how multinational corporations work, and how culture determines individual practices and values. Understanding these previously separate fields is essential to keeping multinational cultures innovative and sustainable. The authors' research blends corporate and cultural perspectives to promote quality management practices that build organizational excellence. Whereas most books currently on the market are based on corporate culture and quality management, this book uniquely considers cross-cultural impacts on organizational effectiveness and global human resource management. This book provides opportunities for business practitioners and researchers to learn practices that are effective in building sustainable organizational excellence. It offers a practice guide to building a quality management program that emphasizes culturally-diverse work environments, cross-cultural management, and organizational excellence.

Underline by the importance of sustainable quality management practices to contemporary organizations, this edited book complies best practice cases of leaders who have initiated and facilitated quality practices in their organizations. The cases highlight how these best practices manifested in their work cultures, values, and beliefs. Not only do they address organizational efforts towards implementation of quality practices, but they also discuss the challenges the leaders faced to instill a sense of quality in practices across the hierarchical structures of their organizations. The book highlights the profiles of quality leaders, their journey and their successes in leading quality in their organizations. A book would be an interesting read for those who are eager to integrate quality in their work culture. A key message emerging from these expertise is that 'passion' is truly behind the quality success!

Error-proofing in the production process of pharmaceuticals isn't just a matter of good business, it has life-and-death implications for consumers. To that end, the 2013 Drug Quality and Security Act in large part requires new mandates on tracking and tracing chain of custody in the supply chain. Pharmaceutical Supply Chain: Drug Quality and Security Act overviews the new mandate and its implications, including implementation strategies for track-and-trace programs along with presenting a fuller understanding of the mechanics of intergovernmental policies and oversights. The book focuses on the delicate balance between protecting the public through legislation against negligent compounding pharmacies and protecting patients by assuring a supply of needed compounded drugs by not over-regulating the industry. The author discusses lessons learned from the earlier e-pedigree initiatives, the technology advances that enable supply chain security, and how the industry will need to respond to the myriad of threats facing the pharmaceutical drug supply chain and comply with this act. He goes in depth into each segment of the pharmaceutical drug supply chain, describing the industry segment and how it will need to adapt to the new act. By incorporating real-world examples of industry leaders, the book underlines the contributions of individuals who have made a difference through innovations and execution. It also addresses how laws are made, and specifically how the Drug Quality and Security Act was passed by Congress and signed into law. In an industry that is so big, you may feel that you cannot make a difference. This book provides you with key insights on how the forward supply chain process should work and how anyone can make a difference at all levels.

-Core textbook for technical and professional communication courses, providing a leaner and more innovative alternative to the current market leaders -Technical communication courses are increasingly common as core undergraduate courses throughout the US, and growing in Europe and Asia -Distinctive focus on design thinking approach to technical communication, and greater emphasis on collaboration skills and intercultural and international technical communication than competitors -Provides a leaner alternative to the competing 700-page textbooks -eResource includes instructor's manual with web links, exercises, and teaching guidance for face-to-face and online teaching

-Core textbook for technical and professional communication courses, providing a leaner and more innovative alternative to the current market leaders -Technical communication courses are increasingly common as core undergraduate courses throughout the US, and growing in Europe and Asia -Distinctive focus on design thinking approach to technical communication, and greater emphasis on collaboration skills and intercultural and international technical communication than competitors -Provides a leaner alternative to the competing 700-page textbooks -eResource includes instructor's manual with web links, exercises, and teaching guidance for face-to-face and online teaching

Aviation safety and astronautics safety are taught as technical subjects informed, for the most part, by quantitative methods. Here, as in other fields, safety is often framed as an engineering problem requiring mathematics-informed solutions. This book argues that the socio-technical approach, encompassing theories grounded in sociology and psychology - such as active learning, high-reliability organising, mindfulness, leadership, followership and empowerment - has much to contribute to the safety performance of these vital industries. It sets out to inspire professionals to embed the whole-system approach into design and operation regimen and describes the reputational and financial benefits to manufacturers and operators that accrue from adopting a whole-system approach to design and operation. The book defines the socio-technical approach to risk assessment and management in aviation and astronautics (astronautics is taken to mean "the design and operation of vehicles for use beyond the earth's atmosphere"), then demonstrates the strengths and weaknesses of this approach through case studies of, for example, the Boeing 737MAX-8 accidents and the loss of the SpaceShipTwo orbiter. Grounding the discourse in familiar case studies engages busy aviation and astronautics professionals. The book's arguments are explained in such a way that they are readily comprehensible to non-experts. Key concepts are defined within a glossary. Photographs, charts and diagrams illustrate key points. Written for a practitioner audience, specifically aviation and astronautics professionals, this book provides a valuable and accessible social sciences perspective on safety that will be directly relevant to their roles.

Aviation safety and astronautics safety are taught as technical subjects informed, for the most part, by quantitative methods. Here, as in other fields, safety is often framed as an engineering problem requiring mathematics-informed solutions. This book argues that the socio-technical approach, encompassing theories grounded in sociology and psychology - such as active learning, high-reliability organising, mindfulness, leadership, followership and empowerment - has much to contribute to the safety performance of these vital industries. It sets out to inspire professionals to embed the whole-system approach into design and operation regimen and describes the reputational and financial benefits to manufacturers and operators that accrue from adopting a whole-system approach to design and operation. The book defines the socio-technical approach to risk assessment and management in aviation and astronautics (astronautics is taken to mean "the design and operation of vehicles for use beyond the earth's atmosphere"), then demonstrates the strengths and weaknesses of this approach through case studies of, for example, the Boeing 737MAX-8 accidents and the loss of the SpaceShipTwo orbiter. Grounding the discourse in familiar case studies engages busy aviation and astronautics professionals. The book's arguments are explained in such a way that they are readily comprehensible to non-experts. Key concepts are defined within a glossary. Photographs, charts and diagrams illustrate key points. Written for a practitioner audience, specifically aviation and astronautics professionals, this book provides a valuable and accessible social sciences perspective on safety that will be directly relevant to their roles.

Provides detailed models/analysis pertaining to various cases which are useful for material requirements planning and supply chain environment. Elaborates manufacturing rate flexibility, demand variation, and production rate variation. Discusses multi-item manufacturing environment and presents models with backorders as well as fractional backlogging. Analyzes flexible production rate along with upward and downward variations.

Focusses on all possible aspects of project appraisal and selection Emphasizes differences from public and private projects in terms of financial and economic evaluations Provides step-by-step methods of analysis of multiple issues involved in the initial appraisal of projects Includes sections on "lessons learned and learning from experience" illustrating applications of the process and implications Covers feasibility analysis including both technical aspects, and financial evaluation

Addressing the challenges involved in achieving standard work in health care, Getting to Standard Work in Health Care, 2nd Edition describes how to incorporate the Training Within Industry (TWI) methods of Job Instruction (JI), Job Relations (JR) and Job Methods (JM) to facilitate performance excellence and boost employee morale in a health care organization. It not only examines the TWI methodologies but also explains how this program is as vital and applicable in today's health care environment as it was when it was developed to train replacements of an industrial workforce off to fight in WWII. Placing this methodology squarely within the health care paradigm, the book uses easy-to-understanding terminology to describe how these methods can make all the difference in the delivery of quality health care. Supplying the foundation for successful Lean practice in health care, it clearly defines the role of standard work and leadership skills in relation to Lean health care. The updated text includes new case studies of current TWI usage in health care that demonstrates how to successfully roll out a sustainable TWI initiative. All new chapters on Job Relations and Job Methods give insight into the full scope of TWI skills development. Including examples of TWI application during the Covid pandemic, the book provides readers with the understanding of how to use these time-tested methodologies to improve training, increase engagement, and deliver continuous improvement in your organization.

Addressing the challenges involved in achieving standard work in health care, Getting to Standard Work in Health Care, 2nd Edition describes how to incorporate the Training Within Industry (TWI) methods of Job Instruction (JI), Job Relations (JR) and Job Methods (JM) to facilitate performance excellence and boost employee morale in a health care organization. It not only examines the TWI methodologies but also explains how this program is as vital and applicable in today's health care environment as it was when it was developed to train replacements of an industrial workforce off to fight in WWII. Placing this methodology squarely within the health care paradigm, the book uses easy-to-understanding terminology to describe how these methods can make all the difference in the delivery of quality health care. Supplying the foundation for successful Lean practice in health care, it clearly defines the role of standard work and leadership skills in relation to Lean health care. The updated text includes new case studies of current TWI usage in health care that demonstrates how to successfully roll out a sustainable TWI initiative. All new chapters on Job Relations and Job Methods give insight into the full scope of TWI skills development. Including examples of TWI application during the Covid pandemic, the book provides readers with the understanding of how to use these time-tested methodologies to improve training, increase engagement, and deliver continuous improvement in your organization.

This very concise and straightforward book is aimed at top executives in virtually any industry who are either new to the concept of Lean and its benefits to them or who have stalled in their transformations and are trying to resurrect their momentum. The book is written in a style that mirrors a typical interaction with an executive across a table with a knowledgeable, experienced Lean coach/consultant. Its style and substance reflect what a candid and casual conversation would sound and feel like. The book includes simple hand-drawn images (thus the title Lean Leadership on a Napkin) to facilitate and simplify basic concepts as if a real dialogue was occurring in an informal setting. It assumes that the executives have a little or no previous knowledge of Lean methodologies or Lean Leadership but have awakened to the possibility of their promise to grow themselves and their enterprises dramatically. Most executives have little time for extensive reading or patience with "sales" presentations. Those same leaders will therefore appreciate the simple, uncluttered, and, above all, objective summary this book provides. The book breaks down the process of transforming the organization around Lean principles into three component transformational phases or steps, namely, Introduction, Integration, and Internalization (i.e., the I-3 strategy). Each phase includes critical factors to understand, do, and share as well as deep reflection questions to help leaders decide on an appropriate path forward for themselves as leaders and for their organizations. While the Integration and Internalization steps are introduced here, the primary focus of this work is on those critical issues arising in the early, Introduction, step. A unique advantage of this book is that it braids together four critical elements of success-Lean concepts/methodology, culture change, leadership, and business performance. Essentially, the reader will obtain a broad, basic, and solid understanding and leadership foundation about Lean, the leader's unique role in transformation, and confidence to make appropriate decisions about the how and if to proceed. In addition, it will offer a path forward by providing the reader with abundant resources and consulting support for those seeking to launch a Lean transformation.

This very concise and straightforward book is aimed at top executives in virtually any industry who are either new to the concept of Lean and its benefits to them or who have stalled in their transformations and are trying to resurrect their momentum. The book is written in a style that mirrors a typical interaction with an executive across a table with a knowledgeable, experienced Lean coach/consultant. Its style and substance reflect what a candid and casual conversation would sound and feel like. The book includes simple hand-drawn images (thus the title Lean Leadership on a Napkin) to facilitate and simplify basic concepts as if a real dialogue was occurring in an informal setting. It assumes that the executives have a little or no previous knowledge of Lean methodologies or Lean Leadership but have awakened to the possibility of their promise to grow themselves and their enterprises dramatically. Most executives have little time for extensive reading or patience with "sales" presentations. Those same leaders will therefore appreciate the simple, uncluttered, and, above all, objective summary this book provides. The book breaks down the process of transforming the organization around Lean principles into three component transformational phases or steps, namely, Introduction, Integration, and Internalization (i.e., the I-3 strategy). Each phase includes critical factors to understand, do, and share as well as deep reflection questions to help leaders decide on an appropriate path forward for themselves as leaders and for their organizations. While the Integration and Internalization steps are introduced here, the primary focus of this work is on those critical issues arising in the early, Introduction, step. A unique advantage of this book is that it braids together four critical elements of success-Lean concepts/methodology, culture change, leadership, and business performance. Essentially, the reader will obtain a broad, basic, and solid understanding and leadership foundation about Lean, the leader's unique role in transformation, and confidence to make appropriate decisions about the how and if to proceed. In addition, it will offer a path forward by providing the reader with abundant resources and consulting support for those seeking to launch a Lean transformation.

This book explains the concept of man-machine systems by using the mining industry. The goal is to use a mathematical model based approach to improve the quality of human life of the workers and operators with the enhancement of productivity by controlling the process variables. The book will illustrate the formulation of mathematical modelling for manual operations. It will provide details in the investigation of many machine systems through the case study approach and provide data analysis using the concept of mathematical modelling and sensitivity. It presents how to solve a field problem through a field data-based modelling concept and highlights the collection of anthropometry data and its behavior. The book will be useful for researchers, academic libraries, professionals, post graduate students of Industrial, Mechanical, and Manufacturing Engineering programs.

In this third book of the Shingo Model series, Continuous Improvement focuses on five of the Shingo Guiding Principles: seek perfection, embrace scientific thinking, focus on process, assure quality at the source, and improve flow and pull. Each chapter in Continuous Improvement is designed to enhance your comprehension of one or more aspects of the Continuous Improvement dimension of the Shingo Model and to increase your understanding of how the dimension interrelates with and complements the other principles in the Shingo Model. Ultimately, this explanation grounds the technical science of continuous improvement with a powerful social science that focuses on people development. It is this combination that creates the opportunity for improvement to be truly continuous. Because tacit learning is critical to deepening your continuous improvement knowledge, "Reader Challenges" are included throughout the text to encourage you to apply what you have read within the context of your own organization. This hands-on practice is necessary to understand the interrelatedness of principles, systems, and tools that are inherent in the Shingo Model. The Shingo Institute recognizes that "the transformation from traditional philosophy and practices to organizational excellence does not occur without the courage, creativity, and persistence of everyone in the organization-from executives to managers to team members on the frontline."

This book offers practical insight into the changing ways in which organizations operate today. Building on a groundbreaking concept of teal organizations, the book illustrates the practicality of advocating a lack of hierarchy of predetermined positions and the introduction of roles that come with clear responsibilities constantly defined according to current needs. First described by Frederic Laloux, a teal organization is a ground-breaking approach to managing organizations that is being adopted around the world, which turns everyone into a leader. This new paradigm rests on the ideas of wholeness, evolutionary purpose, employee autonomy, and self-management based on peer relationships. Its main assumption is the empowerment of the employee resulting in a change in workplace relationships and a more soulful and purposeful work environment. Drawing on the authors' research across six different countries, it presents the evolution of self-management and entrepreneurial culture in the current age of Economy 4.0 and examines how the teal concept has been implemented around the world. It examines misconceptions surrounding this novel approach and diagnoses the practical problems connected with implementing it in the current uncertain times. It will be of value to researchers, academics, managers, and students in the fields of management and organizational studies.

Sustainable procurement is the pursuit of sustainable development objectives through the purchasing and supply process, while balancing environmental, social, and economic objectives. This book will help readers develop new contemporary knowledge about frameworks, innovative tools and techniques to achieve sustainability in public as well as private procurement practices. The book will enable scholars and practitioners working in the domain of sustainable procurement to improve the overall performance of the supply chain and further achieve UN SDGs, by making various decisions at the planning and strategic phase of the business. Features Discusses theoretical, decision making and related business management models Assists to achieve Sustainable Development Goals (SDGs) Provides qualitative/quantitative frameworks Covers quality innovations sustainability in sourcing Examines measurement drivers, indicators and metrics

Presents an elucidative discussion about productivity and efficiency, illustrating its potentials of use and conceptual differencesCovers the concepts and techniques for analysis of productivity and efficiency, analyzing critical benefits and limitations Explains didactically and in detail how to use DEA for analysis of productivity and efficiency Provides an innovative method for using DEA Offers a free online computer tool to operationalize the concepts and method proposed in the book

This book develops an integrated perspective on the practices and politics of making knowledge work in inclusive development and innovation. While debates about development and innovation commonly appeal to the authority of academic researchers, many current approaches emphasise the plurality of actors with relevant expertise for addressing livelihood challenges. Adopting an action-oriented and reflexive approach, this volume explores the variety of ways in which knowledge works, paying particular attention to dilemmas and controversies. The six parts of the book address the complex interplay of knowledge and politics, starting with the need for knowledge integration in the first part and decolonial perspectives on the politics of knowledge integration in the second part. The following three parts focus on the practices of inclusive development and innovation through three major themes of learning for transformative change, evidence, and digitisation. The final part of the book addresses the governance of knowledge and innovation in the light of political struggles about inclusivity. Exploring conceptual and practical themes through case studies from the Global North and South, this book will be of great interest to students, scholars, and practitioners researching and working in development studies, epistemology, innovation studies, science and technology studies, and sustainability studies more broadly.