Uniquely accessible and concise guide to complexity and management Includes perspectives from the complexity sciences, philosophy and history Includes chapter bringing theories to management practice

Reliability technology plays an important role in the present era of industrial growth, optimal efficiency, and reducing hazards. This book provides insights into current advances and developments in reliability engineering, and the research presented is spread across all branches. It discusses interdisciplinary solutions to complex problems using different approaches to save money, time, and manpower. It presents methodologies of coping with uncertainty in reliability optimization through the usage of various techniques such as soft computing, fuzzy optimization, uncertainty, and maintenance scheduling. Case studies and real-world examples are presented along with applications that can be used in practice. This book will be useful to researchers, academicians, and practitioners working in the area of reliability and systems assurance engineering. Provides current advances and developments across different branches of engineering. Reviews and analyses case studies and real-world examples. Presents applications to be used in practice. Includes numerous examples to illustrate theoretical results.

Industry 4.0 is a challenge for today's businesses. It's a concept that encompasses the technological innovations of automation, control, and information technology, as it's applied to manufacturing processes. It's a new topic that recently emerged in academia and industry, with few books that target both management and engineering. This book will cover the new advances and the way to manage competitive organizations. The chapters will include terms of theory, evidence, and/or methodology, and significantly advance social scientific research. This book: Focuses on the latest and most recent research findings occurring on the topic of Industry 4.0 Presents the ways companies around the world are facing today's technological challenges Assists researchers and practitioners in selecting the correct options and strategies to manage competitive organizations Provides recent advances in international studies Encompasses the main technological innovations in the fields of automation, control, and information technology applied to the manufacturing processes Industry 4.0: Challenges, Trends, and Solutions in Manangment and Engineering is designed to increase the knowledge and effectiveness of all managers and engineers in all organizations and activity sectors Carolina Machado has been teaching in the Human Resources Management subjects since 1989 at University of Minho, Portugal. She has been an associate professor since 2004, with experience and research interest areas in the field of Human Resource Management, International Human Resource Management, Human Resource Management in SMEs, Training and Development, Emotional Intelligence, Management Change, Knowledge Management, and Management/HRM in the Digital Age. She is head of the Department of Management and head of the Human Resources Management Work Group at University of Minho, as well as chief editor of the International Journal of Applied Management Sciences and Engineering (IJAMSE). J. Paulo Davim is a professor at the Department of Mechanical Engineering of the University of Aveiro, Portugal. He has more than 30 years of teaching and research experience in Manufacturing, Materials, Mechanical, and Industrial Engineering, with special emphasis in Machining & Tribology. He has also interest in Management, Engineering Education, and Higher Education for Sustainability. He has worked as evaluator of projects for ERC (European Research Council) and other international research agencies.

- Ties together the three (now) competing modern disciplines in Program and Project Management - Tells you how to do it, not just some theory based on a one of a kind project - Provides clear and concise definitions for the three disciplines helping with career choices, separation of duties and when to use - Perfect desktop reference usable for many years to come

Aviation safety and astronautics safety are taught as technical subjects informed, for the most part, by quantitative methods. Here, as in other fields, safety is often framed as an engineering problem requiring mathematics-informed solutions. This book argues that the socio-technical approach, encompassing theories grounded in sociology and psychology - such as active learning, high-reliability organising, mindfulness, leadership, followership and empowerment - has much to contribute to the safety performance of these vital industries. It sets out to inspire professionals to embed the whole-system approach into design and operation regimen and describes the reputational and financial benefits to manufacturers and operators that accrue from adopting a whole-system approach to design and operation. The book defines the socio-technical approach to risk assessment and management in aviation and astronautics (astronautics is taken to mean "the design and operation of vehicles for use beyond the earth's atmosphere"), then demonstrates the strengths and weaknesses of this approach through case studies of, for example, the Boeing 737MAX-8 accidents and the loss of the SpaceShipTwo orbiter. Grounding the discourse in familiar case studies engages busy aviation and astronautics professionals. The book's arguments are explained in such a way that they are readily comprehensible to non-experts. Key concepts are defined within a glossary. Photographs, charts and diagrams illustrate key points. Written for a practitioner audience, specifically aviation and astronautics professionals, this book provides a valuable and accessible social sciences perspective on safety that will be directly relevant to their roles.

Aviation safety and astronautics safety are taught as technical subjects informed, for the most part, by quantitative methods. Here, as in other fields, safety is often framed as an engineering problem requiring mathematics-informed solutions. This book argues that the socio-technical approach, encompassing theories grounded in sociology and psychology - such as active learning, high-reliability organising, mindfulness, leadership, followership and empowerment - has much to contribute to the safety performance of these vital industries. It sets out to inspire professionals to embed the whole-system approach into design and operation regimen and describes the reputational and financial benefits to manufacturers and operators that accrue from adopting a whole-system approach to design and operation. The book defines the socio-technical approach to risk assessment and management in aviation and astronautics (astronautics is taken to mean "the design and operation of vehicles for use beyond the earth's atmosphere"), then demonstrates the strengths and weaknesses of this approach through case studies of, for example, the Boeing 737MAX-8 accidents and the loss of the SpaceShipTwo orbiter. Grounding the discourse in familiar case studies engages busy aviation and astronautics professionals. The book's arguments are explained in such a way that they are readily comprehensible to non-experts. Key concepts are defined within a glossary. Photographs, charts and diagrams illustrate key points. Written for a practitioner audience, specifically aviation and astronautics professionals, this book provides a valuable and accessible social sciences perspective on safety that will be directly relevant to their roles.

The twin impact of globalization and digitization is deeply affecting how technology and innovation are managed in firms. This contributed volume analyzes the changing dynamics in the interplay of technology, business and society and the resultant implications for innovation management at firm and policy levels. Leading experts connect global megatrends with open & user innovation, globalization of R&D, frugal innovation, sustainability and innovation ecosystems. The contributed volume is a Festschrift for Prof. Dr. Cornelius Herstatt to mark his 60th birthday.

Are you buying a car or smartphone or dishwasher? We bet long-term, trouble-free operation (i.e., high reliability) is among the top three things you look for. Reliability problems can lead to everything from minor inconveniences to human disasters. Ensuring high reliability in designing and building manufactured products is principally an engineering challenge-but statistics plays a key role. Achieving Product Reliability explains in a non-technical manner how statistics is used in modern product reliability assurance. Features: Describes applications of statistics in reliability assurance in design, development, validation, manufacturing, and field tracking. Uses real-life examples to illustrate key statistical concepts such as the Weibull and lognormal distributions, hazard rate, and censored data. Demonstrates the use of graphical tools in such areas as accelerated testing, degradation data modeling, and repairable systems data analysis. Presents opportunities for profitably applying statistics in the era of Big Data and Industrial Internet of Things (IIoT) utilizing, for example, the instantaneous transmission of large quantities of field data. Whether you are an intellectually curious citizen, student, manager, budding reliability professional, or academician seeking practical applications, Achieving Product Reliability is a great starting point for a big-picture view of statistics in reliability assurance. The authors are world-renowned experts on this topic with extensive experience as company-wide statistical resources for a global conglomerate, consultants to business and government, and researchers of statistical methods for reliability applications.

Illustrates, in a very clear and practical manner, models and tools to analyse and improve healthcare production processes. Each chapter includes teaching cases, from different countries and settings, to help readers better understand the practical implications of the adoption of certain organizational models or managerial solutions (e.g. lean model). The recent COVID-19 pandemic has further highlighted the need to redesign healthcare production processes to become more efficient, responsive and flexible. Focuses on the organizational conditions required to successfully implement operations management change plans.

-Core textbook for technical and professional communication courses, providing a leaner and more innovative alternative to the current market leaders -Technical communication courses are increasingly common as core undergraduate courses throughout the US, and growing in Europe and Asia -Distinctive focus on design thinking approach to technical communication, and greater emphasis on collaboration skills and intercultural and international technical communication than competitors -Provides a leaner alternative to the competing 700-page textbooks -eResource includes instructor's manual with web links, exercises, and teaching guidance for face-to-face and online teaching

-Core textbook for technical and professional communication courses, providing a leaner and more innovative alternative to the current market leaders -Technical communication courses are increasingly common as core undergraduate courses throughout the US, and growing in Europe and Asia -Distinctive focus on design thinking approach to technical communication, and greater emphasis on collaboration skills and intercultural and international technical communication than competitors -Provides a leaner alternative to the competing 700-page textbooks -eResource includes instructor's manual with web links, exercises, and teaching guidance for face-to-face and online teaching

Italian brands are known to create some of the most premium, sought-after products in the world. Learn to compete in the modern marketplace using the proven business principles that Italian brands have been employing for generations. While it is no secret that Italians create superior products that both withstand the threat of ongoing competition and stand the test of time, the specific business principles that have led to such tried and tested successes are shrouded in secrecy, until now. Businessman Riccard Illy details personal experiences using these Italian business standards to run his family's world-renowned coffee company for generations. Through the age of intense competition from Starbucks and Coffee Bean, the Illy empire has remained at the top of the coffee industry simply by employing key Italian business principles and values. In The Art of Excellent Products, you will: Learn how to approach your research and development process to find ways to add quality to your products and brand. Understand how Italians have created so many brands that have stood the test of time. Learn how to approach the marketplace so that your product stands out as the go-to product. By applying those principles to your business, you will ensure your products meet or exceed the level of quality necessary to be ultra-competitive in today's market, even in an industry in which new companies aggressively challenge your brand daily.

This book presents firsthand insights into strategies and approaches for the commercial aerospace supply chain in response to the numerous changes that airlines, aircraft OEMs and their suppliers have experienced over the past few decades. In doing so, it investigates the entire product value chain. Accordingly, the chapters address the challenges of configuration and demand, and highlight the specificities of customization in the aviation industry. They analyze component manufacturing, share valuable insights into assembly and integration activities, and describe aftermarket business models. In order to ensure more varied and balanced coverage, the book includes contributions by researchers, suppliers, and experts and practitioners from consulting companies and the aircraft industry. Taken together, they provide a holistic perspective on the transformation drivers and the innovations that have either been implemented or will be adopted in the near future. The book introduces and describes new concepts and innovations such as 3D printing, E2E demand management, digital production, predictive maintenance and open innovation in general, supplementing them with sample industrial applications from the aviation sector.

This book offers practical insight into the changing ways in which organizations operate today. Building on a groundbreaking concept of teal organizations, the book illustrates the practicality of advocating a lack of hierarchy of predetermined positions and the introduction of roles that come with clear responsibilities constantly defined according to current needs. First described by Frederic Laloux, a teal organization is a ground-breaking approach to managing organizations that is being adopted around the world, which turns everyone into a leader. This new paradigm rests on the ideas of wholeness, evolutionary purpose, employee autonomy, and self-management based on peer relationships. Its main assumption is the empowerment of the employee resulting in a change in workplace relationships and a more soulful and purposeful work environment. Drawing on the authors' research across six different countries, it presents the evolution of self-management and entrepreneurial culture in the current age of Economy 4.0 and examines how the teal concept has been implemented around the world. It examines misconceptions surrounding this novel approach and diagnoses the practical problems connected with implementing it in the current uncertain times. It will be of value to researchers, academics, managers, and students in the fields of management and organizational studies.

Lean Process Creation teaches the specific frames-the 6CON model-to look through to properly design any new process while optimizing the value-creating resources. The framing is applicable to create any process that involves people, technology, or equipment-whether the application is in manufacturing, healthcare, services, retail, or other industries. If you have a process, this approach will help. The result is 30% to 50% improvement in first-time quality, customer lead time, capital efficiency, labor productivity, and floorspace that could add up to millions of dollars saved per year. More important, it will increase both employee and customer satisfaction. The book details a case study from a manufacturing standpoint, starting with a tangible example to reinforce the 6CON model. This is the first book written from this viewpoint-connecting a realistic transformation with the detailed technical challenges, as well as the engagement of the stakeholders, each with their own bias. Key points and must-do actions are sprinkled throughout the case study to reinforce learning from the specific to the general. In this study, an empowered working team is charged with developing a new production line for a critical new product. As the story unfolds, they create an improved process that saves $5.6 million (10x payback on upfront resource investment) over the short life cycle of the product, as well as other measurable benefits in quality, ergonomics, and delivery. To an even greater benefit, they establish a new way of working that can be applied to all future process creation activities. Some organizations have tried their version of Lean process design following a formula or cookie-cutter approach. But true Lean process design goes well beyond forcing concepts and slogans into every situation. It is purposeful, scientific, and adaptable because every situation starts with a unique current state. In addition, Lean process design must include both the technical and social aspects, as they are essential to sustaining and improving any system. Observing the recurring problem of reworking processes that were newly launched brought the authors to the conclusion that a practical book focused on introducing the critical frames of Lean process creation was needed. This book enables readers to consider the details within each frame that must be addressed to create a Lean process. No slogans, no absolutes. Real thinking is required. This type of thinking is best learned from an example, so the authors provide this case study to demonstrate the thinking that should be applied to any process. High volume or low, simple or complex mix, manufacturing or service/transactional-the framing and thinking works. Along with the thinking, readers are enabled to derive their own future states. This is demonstrated in the story that surrounds the case study.

This Companion provides a review of global value chains (GVCs) and the megatrends that are shaping them and will continue to reshape them in deep-set trajectories of change over the next few decades. Megatrends herald both challenges and opportunities. With the growing interest among business leaders and researchers in GVCs, this is a reference work which fills a gap in current literature by focusing on the new features of GVCs, including the shift of global purchasing power towards developing economies, the significance of emerging technologies and data analytics, the increasing tensions between globalisation and de-globalisation, and the role of micro-multinationals, start-up entrepreneurs, the public sector and middle markets in a fast-changing global economy. The early chapters are essentially intradisciplinary in character, with the first seeking to explore some historical aspects of GVCs. Subsequent chapters cover the theory and practice of operations and supply chain management, emerging supply chain technologies, and the impact of inter-firm collaboration across sectors and economies. The final chapters take a more interdisciplinary approach and examine topics at the interface of GVCs with the economy, society, culture and politics. This comprehensive handbook provides a timely analysis of leading-edge global megatrends and practices in one volume.

Lean Process Creation teaches the specific frames-the 6CON model-to look through to properly design any new process while optimizing the value-creating resources. The framing is applicable to create any process that involves people, technology, or equipment-whether the application is in manufacturing, healthcare, services, retail, or other industries. If you have a process, this approach will help. The result is 30% to 50% improvement in first-time quality, customer lead time, capital efficiency, labor productivity, and floorspace that could add up to millions of dollars saved per year. More important, it will increase both employee and customer satisfaction. The book details a case study from a manufacturing standpoint, starting with a tangible example to reinforce the 6CON model. This is the first book written from this viewpoint-connecting a realistic transformation with the detailed technical challenges, as well as the engagement of the stakeholders, each with their own bias. Key points and must-do actions are sprinkled throughout the case study to reinforce learning from the specific to the general. In this study, an empowered working team is charged with developing a new production line for a critical new product. As the story unfolds, they create an improved process that saves $5.6 million (10x payback on upfront resource investment) over the short life cycle of the product, as well as other measurable benefits in quality, ergonomics, and delivery. To an even greater benefit, they establish a new way of working that can be applied to all future process creation activities. Some organizations have tried their version of Lean process design following a formula or cookie-cutter approach. But true Lean process design goes well beyond forcing concepts and slogans into every situation. It is purposeful, scientific, and adaptable because every situation starts with a unique current state. In addition, Lean process design must include both the technical and social aspects, as they are essential to sustaining and improving any system. Observing the recurring problem of reworking processes that were newly launched brought the authors to the conclusion that a practical book focused on introducing the critical frames of Lean process creation was needed. This book enables readers to consider the details within each frame that must be addressed to create a Lean process. No slogans, no absolutes. Real thinking is required. This type of thinking is best learned from an example, so the authors provide this case study to demonstrate the thinking that should be applied to any process. High volume or low, simple or complex mix, manufacturing or service/transactional-the framing and thinking works. Along with the thinking, readers are enabled to derive their own future states. This is demonstrated in the story that surrounds the case study.

Offers a basic understanding of the issues and processes involved in decision-making Presents the tools involved in problem analysis Discusses the tools that enable developing alternatives and judgement criteria Covers tools used to normalize judgement criteria achievement so that they are comparable across measures with differing scales Explores the methods used for selecting a best alternative when multiple decision criteria are relevant requiring the elicitation of preferred information of the decision maker

This book focusses on the importance of creating an internal assessment program to periodically assess the maturity of the organizations transformation journey. It discusses the best approach to designing and implementing an assessment program by answering key questions posed when people resist. The book begins with selecting the positioning of the program not as an audit but as an opportunity to review strengths and opportunities, through to selecting senior leader support to design of the program and developing the assessors. More than 10 case studies are documented to show how organizations have approached their assessment programs, lessons learned, and successes and challenges faced. The book leads the reader through the process of selling the concept and importance of transformation and Lean assessments to embed the desired behaviors within workplace culture. With many case studies, the reader is guided to design their own programs and develop their own assessors. This increases the probability of sustainability of the transformation program by focusing on and maturing the behaviors the transformation programs are trying to drive. For example, one of the most well-known assessments is the Shingo prize -- This book explains the thinking behind the Shingo model and shares examples of assessments that support it. Other examples of assessments are covered, such as process maturity, quality and business assessments.

This book focusses on the importance of creating an internal assessment program to periodically assess the maturity of the organizations transformation journey. It discusses the best approach to designing and implementing an assessment program by answering key questions posed when people resist. The book begins with selecting the positioning of the program not as an audit but as an opportunity to review strengths and opportunities, through to selecting senior leader support to design of the program and developing the assessors. More than 10 case studies are documented to show how organizations have approached their assessment programs, lessons learned, and successes and challenges faced. The book leads the reader through the process of selling the concept and importance of transformation and Lean assessments to embed the desired behaviors within workplace culture. With many case studies, the reader is guided to design their own programs and develop their own assessors. This increases the probability of sustainability of the transformation program by focusing on and maturing the behaviors the transformation programs are trying to drive. For example, one of the most well-known assessments is the Shingo prize -- This book explains the thinking behind the Shingo model and shares examples of assessments that support it. Other examples of assessments are covered, such as process maturity, quality and business assessments.

There's an epidemic of leadership failure-whether something as small as a meeting, or as large as implementing enterprise wide change. Leaders know that sinking feeling when a gap emerges between themselves and the groups they most need to engage with. Leaders and business schools are looking in the wrong places for the cause. What holds most leaders back, as if their foot is always on the brake, is their failure to engage, and gain alignment. This book shows the reasons why. Leaders rarely recognise that: Shaping group behavior is describable as a process, which they can learn. Instead, they unconsciously fall into relationship patterns influenced by early family experiences. Informal relationship patterns have a dramatic effect on results, which is why birds in flight manage to alter course without bumping into each other. Leadership and collaboration are primarily a matter of principles and process, and not personality and content alone. If leaders master the process, they achieve consistent results. This book reveals the leadership levers to release the power of relationships for exceptional participation, alignment and results in organizations. It enables leaders to mine the brilliance that often lies dormant and untapped within their organizations. Readers will have the principles and tools to go beyond the agenda, truly engage with those around them, and release untapped capacities within their organizations. These qualities and skills will inspire associates and employees.

There's an epidemic of leadership failure-whether something as small as a meeting, or as large as implementing enterprise wide change. Leaders know that sinking feeling when a gap emerges between themselves and the groups they most need to engage with. Leaders and business schools are looking in the wrong places for the cause. What holds most leaders back, as if their foot is always on the brake, is their failure to engage, and gain alignment. This book shows the reasons why. Leaders rarely recognise that: Shaping group behavior is describable as a process, which they can learn. Instead, they unconsciously fall into relationship patterns influenced by early family experiences. Informal relationship patterns have a dramatic effect on results, which is why birds in flight manage to alter course without bumping into each other. Leadership and collaboration are primarily a matter of principles and process, and not personality and content alone. If leaders master the process, they achieve consistent results. This book reveals the leadership levers to release the power of relationships for exceptional participation, alignment and results in organizations. It enables leaders to mine the brilliance that often lies dormant and untapped within their organizations. Readers will have the principles and tools to go beyond the agenda, truly engage with those around them, and release untapped capacities within their organizations. These qualities and skills will inspire associates and employees.

-- Organize the up-to-date history of equipment in five phases for easy understanding of the topic. -- Provides a practical guide in maintenance logistics such as planning for headcount, budget, training and development, customer management, vendor contract management, and inventory management. -- Point outs the fundamental internal flaw in maintenance organizational setup - The goals of the maintenance department are no aligned with corporate goals. If equipment is free of failures, the maintenance department would not exist. It is not in the best interest of maintenance managers to reduce downtime. Growing the maintenance business means more downtime and less output for the corporation. -- Provides a systems model for analyzing equipment management. -- Proposes new approaches to replace maintenance functional setup and provides a practical transformation and implementation process for companies to transition from the maintenance era to the post-maintenance era.

Unique selling point: Theory, strategies, tools, and technology to create a more inclusive organization Core audience: Business managers, project managers, and consultants Place in the market: The book is in line with social justice trends as well as technology trends to meet the needs of management professionals