Behavioural Science for Quality and Continuous Improvement - 25 Lessons from Psychology and Behavioural Economics (Hardcover)

This impactful volume demonstrates the application and power of psychology and behavioural economics in the pursuit of quality and continuous improvement. It focusses on how the works of stalwarts such as Daniel Kahneman, Richard Thaler, Mihaly Csikszentmihalyi and many others can be used to build an organization that is known for quality products and flawless service delivery. The application of psychology and behavioural economics is still new to quality improvement, and in this book, Debashis Sarkar shares 25 lessons, featuring specific examples based on real life, that show how their application can increase the effectiveness of outcomes. Behavioural Science for Quality and Continuous Improvement: 25 Lessons from Psychology and Behavioural Economics is ideal for business improvement professionals of all hierarchies and across different functional areas and industries seeking to understand the potential of psychology and behavioural economics and their applications, as well as in training and executive development programmes and for scholars of operations management, quality management, and engineering.

General

Imprint:	Taylor & Francis
Country of origin:	United Kingdom
Release date:	February 2022
First published:	2022
Authors:	Debashis Sarkar
Dimensions:	234 x 156 x 17mm (L x W x T)
Format:	Hardcover
Pages:	186
ISBN-13:	978-1-03-216839-5
Categories:	Books > Social sciences > Psychology > Occupational & industrial psychology Books > Business & Economics > Business & management > Business strategy Books > Business & Economics > Business & management > Management & management techniques > Organizational theory & behaviour Books > Business & Economics > Business & management > Management & management techniques > Quality Assurance (QA) & Total Quality Management (TQM) Books > Business & Economics > Business & management > Management of specific areas > Personnel & human resources management Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management Books > Business & Economics > Business & management > Management of specific areas > Purchasing & supply management Books > Business & Economics > Industry & industrial studies > Manufacturing industries > General Books > Professional & Technical > Industrial chemistry & manufacturing technologies > Other manufacturing technologies > General
LSN:	1-03-216839-0
Barcode:	9781032168395

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