New efficiency theory refers to the various parametric and semi-parametric methods of estimating production and cost frontiers, which include data envelopment analysis (DEA) with its diverse applications in management science and operations research. This monograph develops and generalizes the new efficiency theory by highlighting the interface between economic theory and operations research. Some of the outstanding features of this monograph are: (1) integrating the theory of firm efficiency and industry equilibrium, (2) emphasizing growth efficiency in a dynamic setting, (3) incorporating uncertainty of market demand and prices, and (4) the implications of group efficiency by sharing investments. Applications discuss in some detail the growth and decline of the US computer industry, and the relative performance of mutual fund portfolios.

This book comprehensively outlines what a holistic and effective Root Cause Analysis (RCA) system looks like. From the designing of the support infrastructure to the measuring of effectiveness on the bottom-line, this book provides the blueprint for making it happen. While traditionally RCA is viewed as a reactive tool, the authors will show how it can be applied proactively to prevent failures from occurring in the first place. RCA is a key element of any successful Reliability Engineering initiative. Such initiatives are comprised of equipment, process and human reliability foundations. Human reliability is critical to the success of a true RCA approach. This book explores the anatomy of a failure (undesirable outcome) as well as a potential failure (high risks). Virtually all failures are triggered by errors of omission or commission by human beings. The methodologies described in this book are applicable to any industry because the focus is on the human being's ability to think through why things go wrong, not on the industry or the nature of the failure. This book correlates reliability to safety as well as human performance improvement efforts. The author has provided a healthy balance between theory and practical application, wrapping up with case studies demonstrating bottom-line results. Features Outlines in detail every aspect of an effective RCA 'system' Displays appreciation for the role of understanding the physics of a failure as well as the human and system's contribution Demonstrates the role of RCA in a comprehensive Asset Performance Management (APM) system Explores the correlation between Reliability Engineering and Safety Integrates the concepts of Human Performance Improvement, Learning Teams, and Human Error Reduction approaches into RCA

The book presents a new type of leadership focused on sustainable human development and organizational sustainability, which is based on the self-realization of the person of the leader, which means the satisfaction of their needs, according to the scale of Abraham Maslow, through integral human development in all aspects of life. Because speaking of a leader would seem to cite any person with the authority that confers a position that has subordinates, but the reality within organizations has shown that a leader goes further, requires commitment, awareness and concern for the good. common. What person has these haracteristics? People who have had more opportunity to develop in different areas of their being, which conceives them as more educated. The person is the basis of leadership. Education and exercise are much more important than all heredity and the genetic code. This volume explores the various ways of making explicit the dimensions of social, economic, and environmental sustainability through knowledge management that addresses the identification, collection, processing, circulation, use, exchange, and preservation of knowledge within operating systems and the context of organizations. considering issues that contribute to sustainability: human and organizational, where the leader is the main actor and the means is knowledge management.

This book explores the novel uses and potentials of Data Envelopment Analysis (DEA) under big data. These areas are of widespread interest to researchers and practitioners alike. Considering the vast literature on DEA, one could say that DEA has been and continues to be, a widely used technique both in performance and productivity measurement, having covered a plethora of challenges and debates within the modelling framework.

Additive Manufacturing and 3D Printing Technology: Principles and Applications consists of the construction and working details of all modern additive manufacturing and 3D-printing technology processes and machines, while also including the fundamentals, for a well-rounded educational experience. The book is written to help the reader understand the fundamentals of the systems. This book provides a selection of additive manufacturing techniques suitable for near-term application with enough technical background to understand the domain, its applicability, and to consider variations to suit technical and organizational constraints. It highlights new innovative 3D-printing systems, presents a view of 4D printing, and promotes a vision of additive manufacturing and applications toward modern manufacturing engineering practices. With the block diagrams, self-explanatory figures, chapter exercises, and photographs of lab-developed prototypes, along with case studies, this new textbook will be useful to students studying courses in Mechanical, Production, Design, Mechatronics, and Electrical Engineering.

Management of new technologies is a critical factor in achieving global competitiveness. A recent survey of managers in the United States revealed that the implementation of new and advanced technologies is the most popular strategy in achieving global competitiveness. This book explores the role of technology in that context. The book identifies the role of new technologies in improving quality and shows that adopting a strategic total quality management will, in fact, lead to improved productivity and survivability of the firm. A thorough comparison of the Japanese and American production management practices is presented. This in-depth analysis helps to identify the problems of managing new technologies and shows that human resources management is a critical factor that should not be overlooked. Other strategies for improving global competitiveness are presented. Each of the five sections of the book deals with a major thrust that confronts management of new technologies. The book also discusses information system management and product design. The book uses real-life cases, models, and conceptual frameworks to support the views presented.

Productivity, quality, and competitiveness are all related to technology. The success of Japanese corporations in achieving quality management has impelled the U.S. executives to listen and re-evaluate their management practices. Increasingly, many managers believe that new, advanced technologies can contribute to improving the productivity, quality, and competitiveness of a firm. However, simply adopting a new technology will not put an end to productivity and/or quality problems. This fact is most apparent in the case of computer-integrated manufacturing. The islands of automation that have resulted convinced many that effective management of new technologies is necessary in order to exploit any potential benefits. This book focuses on efficient management techniques and looks at the critical areas that can enhance the performance of a firm as a result of the adoption of new technologies.

The book is divided into five sections: The total quality management section contains four chapters that present a comparison between the Japanese and American production practices. This section also presents a new way to measure the performance of a firm---not just by the direct quality of the product or service produced, but also by the sensitivity and responsibility of the firm to environmental and greening issues. The selection and implementation of new technologies section discusses the problems associated with the cost-accounting techniques in justifying new technologies and uses a multicriteria decision framework to show how this decision could be made. The strategic management section presents issues on production innovation and performance; The knowledge-based techniques section investigates the role of artificial intelligence and expert systems in the management of new technologies. Finally, the product design and inventory management section discusses the role of product design and reduced lot sizes in achieving a competitive advantage.

This book describes how manufacturing enterprises, by reinforcing their existing monitoring and control of manufacturing processes, can successfully face the ever-increasing pressure from internal and external environments to maintain their competitive advantage. Numerous performance measurement systems have been elaborated to satisfy these requirements, stressing the importance of financial and operational metrics. It also highlights the fact that research on generating and linking financial and operational metrics, especially in real-time, has not garnered sufficient attention to date. The book follows an approach that integrates enterprises across different levels and departments. By computing and linking the financial and operational metrics in real-time, the book demonstrates how to provide a comprehensive view of an entire enterprise.

Management of supply chains has been evolving rapidly over the last few years due to the inception of Industry 4.0, where businesses adopt automation technologies and data exchanges leading to dynamic and interconnected supply chain systems. Emphasizing on analytical approaches such as predictive and prescriptive modeling, this book presents state-of-the-art original research work dealing with advanced analytical models for the design, planning, and operation of the supply chain to provide faster and smarter decisions in the era of digitization. In particular, the book integrates machine learning and operations research models for faster and smarter decisions, presents prescriptive analytics models for strategic, tactical, and operational decision making in the supply chain, and addresses recent challenges such as sustainability in the supply chain, supply chain visibility, and supply chain digitalization. Key concepts are illustrated using real-life case studies, making the book a valuable reference for researchers, technical professionals, and students.

This book examines key issues, challenges, opportunities and trends in innovation processes and supply chain management. It proposes ways for organizations to improve their performance by developing business strategies, establishing business innovation activities, and aligning business and innovation activities among firms. Further, it showcases and analyzes the implementation of inter- and intra-organizational process improvement activities and the implementation of organizational innovation solutions to address new product and process-related collaborative relationships across the supply chain. The book is useful for researchers, academics and professionals, presenting some of the most advanced research, concepts, and case studies on the relationship between innovation and supply chain.

Scheduling is a resource allocation problem which exists in virtually every type of organization. Scheduling problems have produced roughly 40 years of research primarily within the OR community. This community has traditionally emphasized mathematical modeling techniques which seek exact solutions to well formulated optimization problems. While this approach produced important results, many contemporary scheduling problems are particularly difficult. Hence, over the last ten years operations researchers interested in scheduling have turned increasingly to more computer intensive and heuristic approaches. At roughly the same time, researchers in AI began to focus their methods on industrial and management science applications. The result of this confluence of fields has been a period of remarkable growth and excitement in scheduling research. Intelligent Scheduling Systems captures the results of a new wave of research at the forefront of scheduling research, of interest to researchers and practitioners alike. Presented are an array of the latest contemporary tools -- math modeling to tabu search to genetic algorithms -- that can assist in operational scheduling and solve difficult scheduling problems. The book presents the most recent research results from both operations research (OR) and artificial intelligence (AI) focusing their efforts on real scheduling problems.

Shingo Research and Professional Publication Award recipient This workbook explains in simple, step-by-step terms how to introduce and sustain lean flows of material and information in pacemaker cells and lines, a prerequisite for achieving a lean value stream. A sight we frequently encounter when touring plants is the relocation of processing steps from departments (process villages) to product-family work cells, but too often these "cells" produce only intermittent and erratic flow. Output gyrates from hour to hour and small piles of inventory accumulate between each operation so that few of the benefits of cellularization are actually being realized; and, if the cell is located upstream from the pacemaker process, none of the benefits may ever reach the customer. This sequel to Learning to See (which focused on plant level operations) provides simple step-by-step instructions for eliminating waste and creating continuous flow at the process level. This isn't a workbook you will read once then relegate to the bookshelf. It's an action guide for managers, engineers, and production associates that you will use to improve flow each and every day. Creating Continuous Flow takes you to the next level in work cell design where you'll achieve even greater cost and lead time savings. You'll learn: * where to focus your continuous flow efforts * how to create much more efficient work cells and lines * how to operate a pacemaker process so that a lean value stream is possible * how to sustain the gains, and keep improving Creating Continuous Flow is the next logical step after Learning to See. The value-stream mapping process defined the pacemaker process and the overall flow of products and information in the plant. The next step is to shift your focus from the plant to the process level by zeroing in on the pacemaker process, which sets the production rhythm for the plant or value stream, and apply the principles of continuous flow. Every p

This edited volume highlights recent research advances in humanitarian relief logistics. The contributed chapters span the spectrum of key issues and activities from preparedness to mitigation operations (response), planning and execution. The volume also presents state-of-the-art methods and systems through current case studies.

Significant issues in planning and execution of humanitarian relief logistics discussed in this volume include the following:

Approaches that tackle realistic relief distribution networks. In addition to large-scale computing issues, heuristics may handle the complexity and particularities of humanitarian supply chains
Methods that integrate real-time information while effectively coping with time pressure and uncertainty, both of which are inherent to a disaster scene
Judicious recourse strategies that allow a quick and effective restoration of pre-planned solutions whenever an unpredictable event occurs
Coordination of multiple parties that are often involved in managing a disaster, including NGOs, local, state and federal agencies.

This volume provides robust evidence that research in humanitarian logistics may lead to substantial improvements in effectiveness and efficiency of disaster relief operations. This is quite encouraging, since the unique characteristics of disaster scenes provide significant opportunities for researchers to investigate novel approaches contributing to logistics research while offering a significant service to society.

Creating a Culture of Predictable Outcomes demonstrates the importance of creating cultures in the design and construction industries grounded in sophisticated-caring leadership, high-performing collaborative teams, and master-level decision-making discipline, informed by values, to finally address massive inefficiencies, waste, and unpredictability. Barbara White Bryson offers specific guidance to industry stakeholders to succeed in achieving project-related predictable outcomes by focusing on culture rather than process. This includes selecting the right team members by hiring and firing bravely, valuing psychological safety, leading with values, practicing respect and transparency, fostering empowerment to make decisions at the right level at the right time, and more. This book is a must-read for design and construction professionals who want to finally understand how to set goals and meet those goals for their clients as well as for their teams.

Predictive analytics refers to making predictions about the future based on different parameters which are historical data, machine learning, and artificial intelligence. This book provides the most recent advances in the field along with case studies and real-world examples. It discusses predictive modeling and analytics in reliability engineering and introduces current achievements and applications of artificial intelligence, data mining, and other techniques in supply chain management. It covers applications to reliability engineering practice, presents numerous examples to illustrate the theoretical results, and considers and analyses case studies and real-word examples. The book is written for researchers and practitioners in the field of system reliability, quality, supply chain management, and logistics management. Students taking courses in these areas will also find this book of interest.

For graduate level courses in Operations Management or Business Processes. A structured, data-driven approach to understanding core operations management concepts. Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process. The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter-all of which are illustrated with contemporary examples from practice.

Enterprise Level Security 2: Advanced Topics in an Uncertain World follows on from the authors' first book on Enterprise Level Security (ELS), which covered the basic concepts of ELS and the discoveries made during the first eight years of its development. This book follows on from this to give a discussion of advanced topics and solutions, derived from 16 years of research, pilots, and operational trials in putting an enterprise system together. The chapters cover specific advanced topics derived from painful mistakes and numerous revisions of processes. This book covers many of the topics omitted from the first book including multi-factor authentication, cloud key management, enterprise change management, entity veracity, homomorphic computing, device management, mobile ad hoc, big data, mediation, and several other topics. The ELS model of enterprise security is endorsed by the Secretary of the Air Force for Air Force computing systems and is a candidate for DoD systems under the Joint Information Environment Program. The book is intended for enterprise IT architecture developers, application developers, and IT security professionals. This is a unique approach to end-to-end security and fills a niche in the market.

Strategic alliances offer organisations an alternative to organic growth or acquisition when faced with the need to develop the business to a new level, innovate in terms of products or services or significantly reduce costs. The Strategic Alliance Handbook is a clear and complete guide to the nuts and bolts of the process behind successful collaborations. The book enables readers to understand the commercial, technical, strategic, cultural and operational logic behind any alliance and to establish an approach that is appropriate for the type of alliance they are seeking and the partner organisation(s) with whom they are working. Whether you are an alliance executive, responsible for the systems, strategy and performance of your organisation's alliancing programme or an alliance manager needing to ensure the success of a given partnership, The Strategic Alliance Handbook is an essential guide.

There are very few books that focus on the unique challenges of technology leadership that are written by a technology leader. This book examines leadership challenges that technologists face and provides simple strategies and practical tools for increasing personal leadership skills. The book provides a path to move from being an average leader to being a great leader.

Mistakes occur for many reasons. This book takes a hands-on approach to the reasons mistakes happen, analyzes the actual mistakes, and develops a strategy to reduce them. This book proposes error reduction strategies in human decision making and educates the reader to further reduce the likelihood of making a mistake. It provides error reduction strategies, describes various cost-effective methods for eliminating costly errors, and discusses Anthropometry, Crew Resource Management, Human Factors, Industrial Engineering, Scientific Management, and Usability and the role these topics play in the avoidance of mistakes. This book will be of interest to professionals and students in the areas of industrial engineering, human factors, logistics, quality control, manufacturing, human resources, and safety.

As Information Technology continues to evolve as a key strategic enabler, many establishments feel the need to think more holistically about how IT can support corporate sustainability efforts. This book aims to recognize these efforts and best practices in numerous business settings. Sustainability is expensive, and requires collaboration between many different areas of the business. The solution to growing burden of carbon emission lies within the technology innovation as continued advancements in processes make businesses lean and smart. The multidisciplinary approach the book uses will be appreciated by students, academics and researchers in Information Technology, Management, Corporate, and Sustainability Champions. Print edition not for sale in South Asia (India, Sri Lanka, Nepal, Bangladesh, Pakistan and Bhutan)

Examine the latest practices, trends, and emerging developments as PRINCIPLES OF SUPPLY CHAIN MANAGEMENT: A BALANCED APPROACH, 5E guides you step-by-step through the management of all supply chain activity.

You review issues related to both domestic and global supply chains as comprehensive, one-of-a-kind coverage encompasses important processes in operations, purchasing, logistics, as well as process integration. A balanced approach follows the natural flow through the supply chain. Well-organized chapters demonstrate the practical applications of supply chain management in today's workplace with the help of intriguing SCM Profiles and interesting real business examples.

Relevant end-of-chapter questions, problems, and new cases help you put what you learn into practice as you sharpen your management skills.

In the industrial world, companies are always seeking competitive advantages to sustain themselves in the globalized market. A supply chain is one of these improvements that managers implement in order to stay ahead of the competition. However, certain methods of supply chains add risks such as the addition of costs, possible accidents, and economic losses. Because of this, companies are looking for techniques in which to progress their supply chain execution. The Handbook of Research on Industrial Applications for Improved Supply Chain Performance is a pivotal reference source that identifies techniques, tools, and methodologies that can improve supply chain performance and enable businesses to generate a competitive advantage in the globalized market. While highlighting topics such as material flow, route optimization, and green distribution, this publication is ideally designed for managers, executives, logistics engineers, production managers, warehouse operations managers, board directors, consultants, analysts, inventory control managers, researchers, academicians, industrial and managerial professionals, practitioners, and students looking to improve costs and quality of supply chains.

Operational Excellence is achieved when all employees in your organization can see the flow of value to your customers and can make adjustments to that flow before it breaks down. Operational Excellence in Your Office: A Guide to Achieving Autonomous Value Stream Flow with Lean Techniques presents nine time-tested guidelines for designing business process flow that enable Operational Excellence in the office. Each chapter describes one guideline by using text, illustrations, and practical examples to provide a comprehensive understanding of why creating flow in the office is essential and how to achieve it. Accounting for the reality that most office employees are required to work on many different projects throughout the day, this book details a step-by-step methodology for leveraging traditional value stream flow to establish Operational Excellence in an office environment. In addition, it describes a more advanced form of flow called "self-healing" flow-in which employees are capable of identifying and fixing problems with the flow without requiring management intervention. Explaining how to achieve Operational Excellence and self-healing flow with the nine guidelines, the book also introduces new concepts such as part-time continuous flow processing cells, workflow cycles, takt capability, integration events, pitch in the office, and ways to tell whether your office is on time. With this book, you will be able to take the knowledge provided and immediately apply it by following the step-by-step checklists included at the end of each chapter. In addition to the lists of action items for implementing each guideline, the book includes "acid tests" you can use to determine if you have implemented each guideline correctly. When finished, you will have designed an end-to-end flow for the services in your office as well as visual systems to help employees distinguish normal flow from abnormal flow so they can fix flow problems on their own, before they negatively impact your customers.