Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM), Business Intelligence (BI) and Big Data analytics (BDA) are business related tasks and processes, which are supported by standardized software solutions. The book explains that this requires business-oriented thinking and acting from IT specialists and data scientists. It is a good idea to let students experience this directly from the business perspective, for example as executives of a virtual company in a role-playing game. The second edition of the book has been completely revised, restructured and supplemented with actual topics such as blockchains in supply chains and the correlation between Big Data analytics, artificial intelligence and machine learning. The structure of the book is based on the gradual implementation and integration of the respective information systems from the business and management perspectives. Part I contains chapters with detailed descriptions of the topics supplemented by online tests and exercises. Part II introduces role play and the online gaming and simulation environment. Supplementary teaching material, presentations, templates, and video clips are available online in the gaming area. The gaming and business simulation Kdibisglobal.com, newly created for this book, now includes a beer division, a bottled water division, a soft drink division and a manufacturing division for barcode cash register scanner with their specific business processes and supply chains.

It is said that business re-engineering is part of our transition to a post-industrial society. The purpose of this book is to present an approach to how to reorganize businesses using the discipline of software engineering as a guiding paradigm. The author's thesis is that software engineering provides the necessary analytical expertise for defining business processes and the tools to transform process descriptions to support systems.
The author begins by introducing the concepts and needs for business reengineering and principles and practice of software engineering. He then shows how by concentrating on processes, a business can define the information base required and how it is to be constructed. As a result, any manager or technically-minded person will learn how to implement the reengineering of a business.

This book explores the lives, inventions, discoveries, and significant work of three extraordinary European inventors with noteworthy links to the great Thomas Alva Edison - Alessandro Volta, Nikola Tesla, and Eric Tigerstedt. It explores the business and scientific legacies that these men have contributed to the modern world. Despite prejudices, ill health, financial stringency, geopolitical situations, business rivalries, and in many cases just awful luck, they remained determined to deliver extraordinary scientific and technological developments to a skeptical and unappreciative world. This book is a testament to anyone pursuing their technological dreams for the benefit of society, and will enhance the literature for scholars, researchers, and the well-informed reader with an interest in science, technology, and the personalities involved in history.

"This book provides an excellent guide to the current literature on co-production, with especially valuable attention to its management and evaluation. By highlighting the lessons from co-production in the private sector, the authors give very useful and timely new insights into how co-production can contribute to public services and help to improve public value."- Tony Bovaird, Professor of Public Management and Policy (Emeritus), University of Birmingham, UK Coproduction covers the practice in which state actors (for example, government agents) and lay actors (for example, members of the public) work together in any phase of the public service cycle. In the past two decades, the literature of coproduction has grown swiftly, but in a fragmented manner. Thus, this book systematizes the literature on coproduction into a comprehensive framework that tackles activation, management and evaluation, illustrated through empirical examples. It adopts a multi-disciplinary approach, analyzing literature streams such as public administration and policy, public management, business management, and marketing, among others. It will be invaluable reading for academics working on coproduction, public management, and business management.

This volume includes 41 revised papers selected from 125 papers presented at the th 6 IFIP Technical Committee 5/Working Group 5.7 International Conference on Advances in Production Management Systems - APMS'96 -held at Kyoto, Japan, 4-6 November 1996. The task of selecting papers was accomplished by the IPC members voting. The selected papers were reviewed by IPC members who attended the conference. Based on the comments of reviewers, each paper was revised and rewritten in the format of this book. Therefore, the quality of each paper was raised very much. The papers selected in this volume were classified into invited articles and six themes taking into account the perspectives and future challenges in production management systems. Invited articles provide the overview of the present and future trend in the manufacturing world. Six themes were Next Generation Manufacturing Systems and Production Management, Benchmarking, Integration in Manufacturing and Decentralized Production Management, Strategic Aspects, Production Planning, and Production Scheduling. Each theme covers important area of present and future production management reflecting the recent trend in manufacturing toward globalization, agility in variety production, human centered manufacturing, environment consciousness, and so on. We hope that this volume will emerge a lot of new ideas to reach the goal of IFIP WG5.7 "Computer Aided Production Management" and to bridge the gap between research and industrial practice in production management systems.

The business environment throughout the world is currently going through rapid and far reaching change. They are analysing their business processes and scrutinising ways to make their systems more streamlined and competitive in order to meet the challenges posed by the Global Economy. Forming close alliances and integrating the operational processes with the key suppliers and customers is the mantra every one is embodying. In parallel and to support this shift in strategic focus developers are putting forward new concepts in the emerging Information and Communications Technologies (ICT) to make the integration of processes among collaborating enterprises as seamless and secure as possible. Together these developments have yielded a tremendous amount of new knowledge and will continue to offer us new challenges and opportunities well into the future. This book brings together the opinions of a number of leading experts, analysts, academics, researchers, vendors and industrial practitioners from around the world who have worked extensively in the area of collaborative manufacturing. Through individual chapters in this book, authors put forward their views, approaches and new tools. Still, other authors present a glimpse of the nature of solutions that may be developed in the near future. This book is loosely structured to allow chapters which address common themes to be grouped together. In these chapters, the reader will learn aU the key issues currently being addressed in production management research and practice throughout the world.

For over a decade, there has been an increasing interest in the use of supply chain methods to improve performance across the entire business enterprise. Numerous industries have recognized the importance of efficient supply chain integration, and, as a result, supply chain management has become a standard part of business practice.

The Practice of Supply Chain Management: Where Theory and Application Converge is a must-have volume for users of supply chain management methods, supply chain management researchers, and students in supply chain management. The objective of the book is to provide an overview of this important practice-research cycle, and it is organized into three sections: Core Concepts and Practices; Emerging Supply Chain Practices; and Supply Chain in Action. The focus of the book is on supply chain practice, but supply chain practice that has been heavily influenced by supply chain research. It is this synergy between research and practice that continues to simulate new directions for research.

Sustainable Self-Governance in Businesses and Society offers a sound introduction to Stafford Beer's Viable System Model (VSM) and clarifies its relevance to support organisational sustainability and self-governance. While the VSM has been known since the early 1980s, it hasn't been always easy to understand and to apply. It explains the self-transformation methodology to analyse the way organisations manage (or not) their complexity and govern themselves. The work is supported by multiple examples of application in organisations of all scales - from small to multi-national corporations and from organised social networks to communities and national organisations. It clarifies the relevance of Beer's theory to support systemic learning and change in organisations, and to coach them to self-organise and self-govern. Readers interested in further understanding insights from complex systems and cybernetics theories for designing and transforming organisations will benefit from this book, as it works to offer very detailed insights on how to put the VSM theory into practice. It clarifies how it improves adaptive capabilities, agile and self-regulated structures, more capable of fully implementing corporate sustainability strategies and self-governing themselves. The chapters provide key reading for managers, consultants, practitioners, and post-graduate students working in organisational transformation, governance, and sustainability.

Die internationale Forschungsgemeinschaft fur mechanische Produktionste- nik C. I. R. P. mit dem Sitz in Paris hat von 1962 bis 1984 ein dreisprachiges W- terbuch der Fertigungstechnik in Deutsch, Englisch und Franzosisch mit den folgenden Teilen herausgegeben: Vol. 1 Schmieden - Freiformschmieden, Gesenkschmieden Vol. 2 Schleifen, Oberflachenrauheit Vol. 3 Blechbearbeitung Vol. 4 Grundbegriffe des Spanens Vol. 5 Kaltfliesspressen und Kaltstauchen Vol. 6 Hobeln, Stossen, Raumen, Drehen Vol. 7 Bohren, Senken, Reiben, Gewindefertigen Vol. 8 Frasen, Sagen, Verzahnen Vol. 9 Elektrochemisches, elektroerosives, elektronisches, photonisches (- ser) und chemisches Abtragen Da in den drei Sprachen und daruber hinaus in den jeweiligen Sprachraumen mitunter unterschiedliche Begriffsinhalte fur einzelne Begriffe auftreten, sind, im Unterschied zu anderen Worterbuchern, in grossem Umfang Definitionen und, soweit erforderlich, erlauternde bildliche Darstellungen enthalten. Hi- durch wird das Anliegen von C. I. R. P. verwirklicht, sachlich einwandfreie Ub- setzungen zunachst in den drei genannten Sprachen zu ermoglichen. Band 1 wurde auf Danisch, Norwegisch, Schwedisch, Finnisch (Band 1N) und Ital- nisch, Spanisch, Portugiesisch (Band 1R) erweitert. Band 1 bis 9 wurden inz- schen auf die chinesische Sprache ausgedehnt. Die schnell fortschreitende Entwicklung der Fertigungs- und Produk- onstechnik mit rasch zunehmender Internationalisierung, Einfuhrung der - formationstechnik und Organisationstechnik bringt unter anderem auch eine deutliche Ausweitung des Begriffsvolumens, verbunden mit teilweiser Ver- derung von Begriffsinhalten, mit sich. C. I. R. P. tragt dieser Entwicklung durch Erarbeitung einer 2. Auflage in deutscher, englischer und franzosischer Sp- che Rechnung."

An increasing interest to scheduling theory can be attributed to the high level of automation of all branches of human activity. The quality of modern production essentially depends on the planning decisions taken at different stages of a production process. Moreover, while the quality of these decisions is improving, the time and flexibility requirements for decision-making are becoming more important. All this stimulates scheduling research. Started as an independent discipline in the early fifties, it now has become an important branch of operations research. In the eighties, the largest Russian publishing house for scientific literature Nauka Publishers, Moscow, issued two books by a group of Byelorussian mathematicians: Scheduling Theory. Single-Stage Systems by V. S. Tanaev, V. S. Gordon and Y. M. Shafransky (1984) and Scheduling Theory. Multi-Stage Systems by V. S. Tanaev, Y. N. Sotskov and V. A. Strusevich (1989). Originally published in Russian, these two books cover two different major problem areas of scheduling theory and can be considered as a two-volume monograph that provides a systematic and comprehensive exposition of the subject. The authors are grateful to Kluwer Academic Publishers for creating the opportunity to publish the English translations of these two books. We are indebted to M. Hazewinkel, J. K. Lenstra, A. H. G. Rinnooy Kan, D. B. Shmoys and W. Szwarc for their supporting the idea of translating the books into English.

Reliability, Maintainability and Risk: Practical Methods for Engineers, Tenth Edition has taught reliability and safety engineers techniques to minimize process design, operation defects and failures for over 40 years. For beginners, the book provides tactics on how to avoid pitfalls in this complex and wide field. For experts in the field, well-described, realistic and illustrative examples and case studies add new insights and assistance. The author uses his more than 40 years of experience to create a comprehensive and detailed guide to the field, while also providing an excellent description of reliability and risk computation concepts. The book is organized into many parts, covering reliability parameters and costs, the history of reliability and safety technology, a cost-effective approach to quality, reliability and safety, how to interpret failure rates, a focus on the prediction of reliability and risk, a discussion of design and assurance techniques, and much more.

While logistics has caught on as a vital component in China's national development plan, both government agencies at all levels and various types of enterprises have put considerable effort into propelling logistics to a new height. Recent logistics developments in China have witnessed a scene of significant boom dotted with few sporadic dips. This book, the third volume in the series on "Contemporary Logistics in China," is a must-read publication, which affords the readers a clearer view of the intrinsic consolidation and increased efforts made amid the recent advancements in China's logistics development. The research findings in this book reflect the expertise and diligence of a team of learned researchers in the highly-regarded Logistics Research Center at Nankai University. The book presents a comprehensive and thorough analysis of the progression and propagation of modern logistics in China, as well as a fresh look at some emerging hot issues with potential bearings on future logistics development. Researchers and practicing professionals alike will find this book an indispensable and timely reference and information resource.

Within such disciplines as Management Science, Information and Computer Sciences, Engineering, Mathematics and Operations Research, problems of cutting and packing (C&P)of concrete or abstract objects appear under various specifications although they have essentially the same logical structure. This book tries to give a description and categorization of C&P-problems as a whole, making them comparable in such a way as to clearly mark their similarities and differences with respect to the underlying planning problems. The purpose is to create a basis of knowledge which presents suggestions for selection, development and utilization of appropriate solution approaches. For this purpose the book - creates a consistent terminology for C&P problems, - developes anappropriate characterization scheme of 34 properties, and - typifies more than 300 real C&P-problems published in the German and English literature. Moreover, the book contains a collection of nearly 700 German and English references on C&P-problems.

Scheduling theory is an important branch of operations research. Problems studied within the framework of that theory have numerous applications in various fields of human activity. As an independent discipline scheduling theory appeared in the middle of the fifties, and has attracted the attention of researchers in many countries. In the Soviet Union, research in this direction has been mainly related to production scheduling, especially to the development of automated systems for production control. In 1975 Nauka ("Science") Publishers, Moscow, issued two books providing systematic descriptions of scheduling theory. The first one was the Russian translation of the classical book Theory of Scheduling by American mathematicians R. W. Conway, W. L. Maxwell and L. W. Miller. The other one was the book Introduction to Scheduling Theory by Soviet mathematicians V. S. Tanaev and V. V. Shkurba. These books well complement each other. Both. books well represent major results known by that time, contain an exhaustive bibliography on the subject. Thus, the books, as well as the Russian translation of Computer and Job-Shop Scheduling Theory edited by E. G. Coffman, Jr., (Nauka, 1984) have contributed to the development of scheduling theory in the Soviet Union. Many different models, the large number of new results make it difficult for the researchers who work in related fields to follow the fast development of scheduling theory and to master new methods and approaches quickly.

Fuhrende Fachvertreter aus Europa und den USA machen deutlich, in welcher Weise ein Total Quality Management in allen betrieblichen Bereichen (von der Fuhrung uber das Strategische Management bis hin zum Marketing-, Operations-, Finance-, Human-Resources-Management) durchgesetzt werden kann. Concise text: Fuhrende Fachvertreter aus Europa und den USA machen deutlich, wie TQM in allen betrieblichen Bereichen durchgesetzt werden kann."

The logic of Manufacturing Resource Planning (MRP II) is usually implemented in production planning and control systems and therefore has a major impact on the performance of many real production systems. Much of what practitioners complain about, i.e. long lead times, high work-in-process, and large inventories, is due to the deficiencies of the MRP II concept. Thus, researchers are eager to find better models and methods to improve or to replace the current status. This book contains new ideas on master production scheduling, material requirements planning, lot sizing, sequencing and scheduling, and production control. Management scientists, industrial engineers, operations researchers, and computer scientists have contributed to present the state-of-the-art.

The problem with the way the safety industry functions is three-fold: (1) the dysfunctional relationship between business and safety leaders, (2) the practice of Results-Based Safety, and (3) the creation of a false reality. This book presents an insightful and practical approach to how you can move your safety program from Results-Based to Behavior-Based Safety. The move involves understanding what motivates behavior, utilization of consequences, practicing the seven steps of performance coaching, creating accurate safety campaigns, and defining evidence of a healthy Behavior-Based Safety program-this is the other side of safety.. The text: Defines the four major motivations, explains how they work, and how safety leaders can use the right motivation for the right person to help them practice safe behavior Explains how to maximize the impact of reinforcement consequences and minimize punitive consequences in a way that is alingned with an individual's motivation Implements the seven steps of performance coaching conversations, how safety and business leaders can model fluency and frequency to shape behavior to habit strength Provides clearly defined evidence of a healthy Behavior-Based safety program by measuring outcome like locus of control, self-esteem, self-efficacy, and self-actualization Highlights the distinction between Results-Based Safety (RBS) anecdotal practices from the science of Behavior-Based Safety (BBS) methodology Showcases how the distinct difference between a mechanistic and organic culture, and how the four phenomena can be utilized to drive safety culture on purpose Discusses the importance of expanding from lagging indicators to leading indicators for robust metrics and predictability Addresses how the significant negative impact of "telling people what to do" and re-focuses on coaching people on "what to think" The book provides definitions, examples, and applications that focus on how safety and business leaders can influence the behavior of people, impact their culture, and support healthy relationships. It will serve as an ideal text for students, professionals, and researchers in the fields of ergonomics, human factors, human-computer interaction, industrial-organizational psychology, and computer engineering.

A guide to managing cloud projects, Cloud Computing Strategies provides the understanding required to evaluate the technology and determine how it can be best applied to improve business and enhance your overall corporate strategy. Based on extensive research, it examines the opportunities and challenges that loom in the cloud. It explains exactly what cloud computing is, what it has to offer, and calls attention to the important issues management needs to consider before passing the point of no return regarding financial commitments. Illustrated with numerous examples and case studies, the book examines security, privacy, data ownership, and data protection in the cloud. It also: Explains how and why your company can benefit from Open Software and onDemand Services Identifies various cloud providers, their services, and their content as a basis for evaluating cost effectiveness Provides authoritative guidance on how to transition from a legacy system to the cloud Includes helpful tips for managing cloud vendor relationships and avoiding vendor lock-in Whether you're already in the cloud or just considering it, the text provides the unbiased understanding of the strengths and weaknesses of cloud computing needed to make informed decisions regarding its future in your organization. The book's strength is that it supplies authoritative insight on everything needed to decide if you should make a transition to the cloud.

This is the first book to examine the "nuts and bolts" of production processes. It proposes a truly consilient approach to modeling production processes - one that goes beyond the vague principles found in standard economics - and provides details that are consistent with the applied mechanics and engineering literature. Providing a credible analysis of some of the most pressing questions of our era, such as the productivity slowdown and the information paradox, and bridging the gap between engineering, applied physics, economics, and management science, this book is a fascinating read for anyone interested in industry, the modern economy, and how physical factors constrain productivity growth.

Operations Management: Sustainability and Supply Chain Management focuses on the key strategic decisions of operations managers. The text also provides behind-the-scenes insights into how operations work within an organization. In this 14th Edition, a wealth of examples, solved problems, homework assignments, cases, and other learning resources help you better understand concepts important to today's operations management professionals.

Learning has become a constant state of mind for most professionals in today's organizations. However, to become a true learning enterprise, organizations cannot stop at instilling this yearning for knowledge into their collaborators. They must also capture and formalize the common know-how of the organization, as well as provide time and infrastructure to allow learning moments to happen. The aim of the Gaming Workgroup within IFIP 5.7 on Integrated Production Management Systems and the European Group of University Teachers for Industrial Management EHTB is to develop tools and formalisms to support experimental learning in these organizations. It has been proven that modelling the know-how, using visual environments such as multimedia and graphic simulations, is a first step. This in turn allows for the development of games, i.e. challenging settings that foster group interaction and problem solving. Games in Operations Management provides an excellent overview of the different game formats that have been developed and tested in past years, and includes games in a manufacturing environment, games in a services environment, and games for teaching organizational values. The book comprises the selected, revised proceedings of the 4th International Workshop on Games in Production Management: Experimental Learning in Industrial Management, which was sponsored by the International Federation for Information Processing (IFIP) and held in November, 1998, in Ghent, Belgium. The book will be of particular interest to organizational trainers, providing a good overview of state-of-the-art game and training formats as well as hints and advice on how to organize interactive training sessions. It will also be of interest to researchers in industrial engineering, industrial management, and operations management.

For graduate level courses in Operations Management or Business Processes. A structured, data-driven approach to understanding core operations management concepts. Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process. The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter-all of which are illustrated with contemporary examples from practice.

Environmental quality management is seen as a competitive strategy that could help a firm improve its bottom line. It is argued that being environmentally correct is good business that can provide competitive advantage to the firm in the long term and help it to survive and remain in business. To achieve environmental quality, top management must take the lead and refocus its objectives by redefining its customers. Rather than a focus only on direct customers who are consumers of the product, emphasis should be on the stakeholders of the environment since they can potentially influence the cost of doing business.

The book starts by tracing the relationship between technology and the environment. Clearly, the quality of life we enjoy today is, to a large extent, a result of technological advances. However, environmental pollution is a byproduct of such advances and has contributed in declining the quality of life. Sustainable development is increasingly seen as a way of both maintaining technological advances and environmental quality. However, many have argued against sustainable development without looking at its long-term goals and its potential of helping a business improve its bottom line and competitiveness. Clearly, there is a need for strategic planning in order to remain competitive through environmental quality planning. A corporate environmental quality model is, therefore, needed. Environmental quality management can also benefit from developments in the total quality management area. A great deal of attention is focused on how this could be achieved by adopting tools from total quality management, establishing environmental quality award programs, and conducting environmental quality assessment. The book concludes by focusing on the needs to conserve the earth's limited natural resources and discussing some of the major environmental laws in the United States designed to protect the environment.