This book is a novel contribution to a field dominated by conventional approaches to project management, it is about narratives in megaprojects. Some of the questions examined in this original new book include: * What are narratives? * Why are they important in megaprojects? * How are they formed and used in megaprojects? * How do promotors of and protestors against megaprojects craft narratives to their advantage? * What strategies can project managers employ to effectively use narratives in megaprojects? Built from longitudinal research studies in combination with internationally recognised teaching materials, this book will provide readers with a theoretical understanding of narratives and projects, as well as practical international case studies, including HS2, the Eden Project, the Sochi Olympics, Hyderabad and Chennai Metros, Westconnex and Tideway, to support their understanding. The authors explain the different types of narrative, how and why they are important in general and in relation to a megaproject and its life-cycle, but also how to craft narratives in different situations, and how they are changed and maintained over a project life-cycle. Narratives in Megaprojects doubles as a text supporting more advanced courses on project management or aspects thereof, and as a reflection of the state of the art in this particular perspective on megaprojects. It is essential reading for all students and professionals in Project Management, Construction, Infrastructure and Executive Leaders involved in megaprojects and infrastructure delivery.

This book highlights recent advances in the development of effective modeling and solution approaches to enhance the performance of military logistics. It seeks to further research in global defense-related topics, including military operations, governmental operations and security, as well as nation support. Additionally its purpose is to promote the global exchange of information and ideas amongst developers and users of military operations research tools and techniques. Over the course of its nine chapters, this edited volume addresses significant issues in military logistics including: a) Restructuring processes via OR methods aimed at improving the efficiency and effectiveness of the military logistics, b) Sense-and-Respond logistics prediction and coordination techniques that provide competitive advantage, spanning the full range of military operations across the strategic, operational and tactical levels of war, c) Procurement and auctioning, d) Inventory and stock control theories and applications, e) Military transport and logistical equipment, and, f) Maintenance, repair and overhaul on operational capability in general and equipment availability. The book aims to bridge the gap between the abundant literature on commercial logistics and its scarce defense & combat counterpart. This collection of useful insights into new trends and research will offer an ideal reference for practitioners and army related personnel interested in integrating scientific rigor to improve logistics management within defense organizations & agencies. Ultimately this book should provide a relevant platform for the latest contributions of operations management, operations research, and computational intelligence towards the enhancement of military logistics.

Commercial advanced planning and scheduling (APS) systems have been around for about 25 years and have seen widespread adoption in a variety of companies. The promises made by APS system implementations are high, and at the same time, APS projects are complex, costly, and carry a significant risk of failure. There is a great need for guidance on how to successfully implement APS systems, which is why this book was written. In this book, we aim to discuss all facets of APS implementation, from theoretical background to definition, vendor selection, system design and the implementation process. In addition, this book helps readers understand how the underlying concepts were formed, why a concept will work in practice, and when it will not. The contents of this book are based on many years of academic research and APS implementation experience. It draws together theory and practice in production control and explains how theories can be applied to support planning and scheduling processes in practice. This book will help anyone involved in APS implementations to achieve success: human planners generate better plans than before, using the APS.

"OCEB Certification Guide" delivers expert insight into BPM from one of the developers of the OCEB Fundamental exam, offering full coverage of the exam material for both the business and technical tracks. The first study guide to prepare candidates to take and pass the OCEB Fundamental exam, it explains and builds on basic concepts, focusing on key areas and testing knowledge of all critical topics with sample questions and detailed answers. Suitable for practitioners and those newer to the field, this book provides a solid grounding in business process management based on the authors own extensive BPM consulting experience.
Covers all of the topics on the Fundamentals exam, eliminating hours otherwise spent in research and prep time Includes sample test questions in each chapter with all answers in the appendix Expert authors provide a solid overview of business process management (BPM)
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Transportation management in today's consumer goods industry can be characterized by a high proportion of outsourced transportation services. Due to rising freight costs consumer goods manufacturers are seeking opportunities to increase the efficiency of their transportation network. This book presents an operational transportation planning problem typical of the consumer goods industry focusing on a network of suppliers, production facilities and warehouses. With respect to the large share of outsourcing in these networks a detailed analysis of freight costs based on contractual agreements is provided. From this analysis a number of opportunities for efficiency gains are identified and consolidated in an operative transportation planning problem that is numerically investigated. Furthermore, an overview of processes and organizational requirements in transportation management is given with special focus on the integration of existing commercial Transportation Management Systems (TMS).

This book presents the proceedings of the Seventh International Conference on Management Science and Engineering Management (ICMSEM2013) held from November 7 to 9, 2013 at Drexel University, Philadelphia, Pennsylvania, USA and organized by the International Society of Management Science and Engineering Management, Sichuan University (Chengdu, China) and Drexel University (Philadelphia, Pennsylvania, USA). The goals of the Conference are to foster international research collaborations in Management Science and Engineering Management as well as to provide a forum to present current research findings. The selected papers cover various areas in management science and engineering management, such as Decision Support Systems, Multi-Objective Decisions, Uncertain Decisions, Computational Mathematics, Information Systems, Logistics and Supply Chain Management, Relationship Management, Scheduling and Control, Data Warehousing and Data Mining, Electronic Commerce, Neural Networks, Stochastic Models and Simulation, Fuzzy Programming, Heuristics Algorithms, Risk Control, Organizational Behavior, Green Supply Chains, and Carbon Credits. The proceedings introduce readers to novel ideas on and different problem-solving methods in Management Science and Engineering Management. We selected excellent papers from all over the world, integrating their expertise and ideas in order to improve research on Management Science and Engineering Management.

This book provides support to academics as well as managers, who deal with policies and strategies related to work issues. Effective work practices and good employee relations are a real necessity of nowadays organizations, as they can help to reduce absenteeism, employee turnover, and organizational costs. Instead, they support high levels of commitment, effectiveness, performance as well as productivity. The book focusses on the implications of those changes in productivity and organizations management. It explores the models, tools and processes used by organizations in order to help managers become better prepared to face the challenges and changes in work and, consequently, in the way how to manage todays' organizations.

Proceedings of China Modern Logistics Engineering covers nearly all areas of logistics engineering technology, focusing on the latest findings and the following theoretical aspects: Logistics Systems and Management Research; Green Logistics and Emergency Logistics; Enterprise Logistics; Material Handling; Warehousing Technology Research; Supply Chain Management; Logistics Equipment; Logistics Packaging Technology; Third-party Logistics, etc. The book will help readers to grasp the relevant aspects of the theory involved, research and development trends, while also offering guidance for their work and related studies. It is intended for researchers, scholars and graduate students in logistics management, logistics engineering, transportation, business administration, E-commerce and industrial engineering.

This book grows from a conference on the state of the art and recent advances in Efficiency and Productivity. Papers were commissioned from leading researchers in the field, and include eight explorations into the analytical foundations of efficiency and productivity analysis. Chapters on modeling advances include reverse directional distance function, a new method for estimating technological production possibilities, a new distance function called a loss distance function, an analysis of productivity and price recovery indices, the relation of technical efficiency measures to productivity measures, the implications for benchmarking and target setting of imposing weight restrictions on DEA models, weight restrictions in a regulatory setting, and the Principle of Least Action. Chapters on empirical applications include a study of innovative firms that use innovation inputs to produce innovation outputs, a study of the impact of potential "coopetition" or cooperation among competitors on the financial performance of European automobile plants, using SFA to estimate the eco-efficiency of dairy farms in Spain, a DEA bankruptcy prediction model, a combined stochastic cost frontier analysis model/mixture hazard model, the evolution of energy intensity in nine Spanish manufacturing industries, and the productivity of US farmers as they age.

The storage yard is the operational and geographical centre of most seaport container terminals. Therefore, it is of particular importance for the whole terminal system and plays a major role for trade and transport flows. One of the latest trends in container-storage operations is the automated Rail-Mounted-Gantry-Crane system, which offers dense stacking, and offers low labour costs. This book investigates whether the operational performance of container terminals is influenced by the design of these storage systems and to what extent the performance is affected by the terminal's framework conditions, and discusses the strategies applied for container stacking and crane scheduling. A detailed simulation model is presented to compare the performance effects of alternative storage designs, innovative planning strategies, and other influencing factors. The results have useful implications future research, practical terminal planning and optimisation.

This book describes the implementation of autonomous control with multiagent technology. Therewith, it tackles the challenges of supply network management caused by the complexity, the dynamics, and the distribution of logistics processes. The paradigm of autonomous logistics reduces the computational complexity and copes with the dynamics locally by delegating process control to the participating objects. As an example, shipping containers may themselves plan and schedule their way through logistics networks in accordance with objectives imposed by their owners. The technologies enabling autonomous logistics are thoroughly described and reviewed. The presented solution has been used in a realistic simulation of real-world container logistics processes. The validation shows that autonomous control is feasible and that it outperforms the previous centralised dispatching approach by significantly increasing the resource utilisation efficiency. Moreover, the multiagent system relieves human dispatchers from dealing with standard cases, giving them more time to solve exceptional cases appropriately.

This book presents the proceedings of the Seventh International Conference on Management Science and Engineering Management (ICMSEM2013) held from November 7 to 9, 2013 at Drexel University, Philadelphia, Pennsylvania, USA and organized by the International Society of Management Science and Engineering Management, Sichuan University (Chengdu, China) and Drexel University (Philadelphia, Pennsylvania, USA). The goals of the Conference are to foster international research collaborations in Management Science and Engineering Management as well as to provide a forum to present current research findings. The selected papers cover various areas in management science and engineering management, such as Decision Support Systems, Multi-Objective Decisions, Uncertain Decisions, Computational Mathematics, Information Systems, Logistics and Supply Chain Management, Relationship Management, Scheduling and Control, Data Warehousing and Data Mining, Electronic Commerce, Neural Networks, Stochastic Models and Simulation, Fuzzy Programming, Heuristics Algorithms, Risk Control, Organizational Behavior, Green Supply Chains, and Carbon Credits. The proceedings introduce readers to novel ideas on and different problem-solving methods in Management Science and Engineering Management. We selected excellent papers from all over the world, integrating their expertise and ideas in order to improve research on Management Science and Engineering Management.

Followed by the previous part (Volume-1), Volume-2 of carbon footprint assessment book deals with the assessment of carbon footprint in different other sectors, which were not dealt in the first part. Attention on Carbon footprint is growing day-by-day from the public, government and media. Certainly it is one of the most important topics in the agenda of every nation, which is trying its best to reduce its carbon footprint to the maximum possible extent. Every manufacturing industry or sector would like to reduce the carbon footprint of its products and consumers are looking for the products which emit lower carbon emissions in their entire life cycle. Assessment of Carbon footprint for different products, processes and services and also carbon labeling of products have become familiar topics in the recent past in various industrial sectors. Every industry has its unique assessment and modeling techniques, allocation procedures, mitigation methods and labeling strategies for its carbon emissions. With this background, volume two of this book has been framed with dedicated chapters on carbon footprint assessment on various industrial sectors, apart from the ones covered in Volume 1. In each chapter, details pertaining to the assessment methodologies of carbon footprint followed in a particular industry, challenges in calculating the carbon footprint, case studies of various products in that particular industry, mitigation measures to be followed to trim down the carbon footprint, recommendations for further research are discussed in detail.

Success in solution business starts by accepting that solution" "business is a separate business model, not simply another product category or an extension of the existing product business. This book identifies the business model areas that firms need to focus on when transforming into solution business. It further organizes these areas into three sets of capabilities and practices: commercialization, industrialization and solution platforms. This is the first book to take a comprehensive view of success in solution business and its relevance therefore extends to all functions of firms wanting to become solution providers as well as to many managerial levels. The book will also help you self-assess how ready your organization is for success in solution business.

The twin impact of globalization and digitization is deeply affecting how technology and innovation are managed in firms. This contributed volume analyzes the changing dynamics in the interplay of technology, business and society and the resultant implications for innovation management at firm and policy levels. Leading experts connect global megatrends with open & user innovation, globalization of R&D, frugal innovation, sustainability and innovation ecosystems. The contributed volume is a Festschrift for Prof. Dr. Cornelius Herstatt to mark his 60th birthday.

The ISO 9001 standard is brief and fairly straightforward, unlike a commonly held misconception. An ISO 9001-based quality management system has something to offer any organization regardless of size or type of industry, or even the kind of product or service an organization provides. The ISO 9001 Quality Procedures for Quality Management Systems comes with over 400 pages of practical documentation designed to help you comply with the latest version of the ISO 9001 standard. You don't need to start from scratch... it's already done for you

In two volumes, Planning Production and Inventories in the Extended Enterprise: A State of the Art Handbook examines production planning across the extended enterprise against a backdrop of important gaps between theory and practice. The early chapters describe the multifaceted nature of production planning problems and reveal many of the core complexities. The middle chapters describe recent research on theoretical techniques to manage these complexities. Accounts of production planning system currently in use in various industries are included in the later chapters. Throughout the two volumes there are suggestions on promising directions for future work focused on closing the gaps. Included in Volume 1 are papers on the Historical Foundations of Manufacturing Planning and Control; Advanced Planning and Scheduling Systems; Sustainable Product Development and Manufacturing; Uncertainty and Production Planning; Demand Forecasting; Production Capacity; Data in Production and Supply Chain Planning; Financial Uncertainty in SC Models; Field Based Research in Production Control; Collaborative SCM; Sequencing and Coordination in Outsourcing and Subcontracting Operations; Inventory Management; Pricing, Variety and Inventory Decisions for Substitutable Items; Perishable and Aging Inventories; Optimization Models of Production Planning Problems; Aggregate Modeling of Manufacturing Systems; Robust Stability Analysis of Decentralized Supply Chains; Simulation in Production Planning; and Simulation-Optimization in Support of Tactical and Strategic Enterprise Decisions. Included in Volume 2 are papers on Workload and Lead-Time Considerations under Uncertainty; Production Planning and Scheduling; Production Planning Effects on Dynamic Behavior of A Simple Supply Chain; Supply and Demand in Assemble-to-Order Supply Chains; Quantitative Risk Assessment in Supply Chains; A Practical Multi-Echelon Inventory Model with Semiconductor Application; Supplier Managed Inventory for Custom Items with Long Lead Times; Decentralized Supply Chain Formation; A Cooperative Game Approach to Procurement Network Formation; Flexible SC Contracts with Options; Build-to-Order Meets Global Sourcing for the Auto Industry; Practical Modeling in Automotive Production; Discrete Event Simulation Models; Diagnosing and Tuning a Statistical Forecasting System; Enterprise-Wide SC Planning in Semiconductor and Package Operations; Production Planning in Plastics; SC Execution Using Predictive Control; Production Scheduling in The Pharmaceutical Industry; Computerized Scheduling for Continuous Casting in Steelmaking; and Multi-Model Production Planning and Scheduling in an Industrial Environment.

This contributed volume contains the selected and reviewed papers of the 2nd Interdisciplinary Conference on Production, Logistics and Traffic (ICPLT) 2015, Dortmund, Germany. The topical focus lies on economic, ecological and societal issues related to commercial transport. The authors are international experts and the paper collection presents the state-of-the-art in the field, thus making this book a valuable read for both practitioners and researchers.

This book provides an overview of important trends and developments in logistics and supply chain research, making them available to practitioners, while also serving as a point of reference for academicians. Operations and logistics are cornerstones of modern supply chains that in turn are essential for global business and economics. The composition, character and importance of supply chains and networks are rapidly changing, due to technological innovations such as Information and Communication Technologies, Sensors and Robotics, Internet of Things, and Additive Manufacturing, to name a few (often referred to as Industry 4.0). Societal developments such as environmental consciousness, urbanization or the optimal use of scarce resources are also impacting how supply chain networks are configured and operated. As a result, future supply chains will not just be assessed in terms of cost-effectiveness and speed, but also the need to satisfy agility, resilience and sustainability requirements. To face these challenges, an understanding of the basic as well as more advanced concepts and recent innovations is essential in building competitive and sustainable supply chains and, as part of that, logistics and operations. These span multiple disciplines and geographies, making them interdisciplinary and international. Therefore, this book contains contributions and views from a variety of experts from multiple countries, and combines management, engineering as well as basic information technology and social concepts. In particular, it aims to: provide a comprehensive guide for all relevant and major logistics, operations, and supply chain management topics in teaching and business practice address three levels of expertise, i.e., concepts and principles at a basic (undergraduate, BS) level, more advanced topics at a graduate level (MS), and finally recent (state-of-the-art) developments at a research level. In particular the latter serve to present a window on current and future (potential) logistics innovations in the different thematic fields for both researchers and top business practitioners integrate a textbook approach with matching case studies for effective teaching and learning discuss multiple international perspectives in order to represent adequately the true global nature of operations, logistics and supply chains.

This textbook is intended for an introductory graduate level on process control, taught in most engineering curricula. It focuses on the statistical techniques and methods of control and system optimization needed for the mathematical modeling, analysis, simulation, control and optimization of multivariable manufacturing processes. In four sections, it covers: Relevant mathematical methods, including random events, variables and processes, and their characteristics; estimation and confidence intervals; Bayes applications; correlation and regression analysis; statistical cluster analysis; and singular value decomposition for classification applications. Mathematical description of manufacturing processes, including static and dynamic models; model validation; confidence intervals for model parameters; principal component analysis; conventional and recursive least squares procedures; nonlinear least squares; and continuous-time, discrete-time, s-domain and Z-domain models. Control of manufacturing processes, including transfer function/transfer matrix models; state-variable models; methods of discrete-time classical control; state variable discrete-time control; state observers/estimators in control systems; methods of decoupling control; and methods of adaptive control. Methods and applications of system optimization, including unconstrained and constrained optimization; analytical and numerical optimization procedures; use of penalty functions; methods of linear programming; gradient methods; direct search methods; genetic optimization; methods and applications of dynamic programming; and applications to estimation, design, control, and planning. Each section of the book will include end-of-chapter exercises, and the book will be suitable for any systems, electrical, chemical, or industrial engineering program, as it focuses on the processes themselves, and not on the product being manufactured. Students will be able to obtain a mathematical model of any manufacturing process, to design a computer-based control system for a particular continuous manufacturing process, and be able to formulate an engineering problem in terms of optimization, as well as the ability to choose and apply the appropriate optimization technique.

This handbook surveys important stochastic problems and models in manufacturing system operations and their stochastic analysis. Using analytical models to design and control manufacturing systems and their operations entail critical stochastic performance analysis as well as integrated optimization models of these systems. Topics deal with the areas of facilities planning, transportation, and material handling systems, logistics and supply chain management, and integrated productivity and quality models covering: * Stochastic modeling and analysis of manufacturing systems * Design, analysis, and optimization of manufacturing systems * Facilities planning, transportation, and material handling systems analysis * Production planning, scheduling systems, management, and control * Analytical approaches to logistics and supply chain management * Integrated productivity and quality models, and their analysis * Literature surveys of issues relevant in manufacturing systems * Case studies of manufacturing system operations and analysis Today's manufacturing system operations are becoming increasingly complex. Advanced knowledge of best practices for treating these problems is not always well known. The purpose of the book is to create a foundation for the development of stochastic models and their analysis in manufacturing system operations. Given the handbook nature of the volume, introducing basic principles, concepts, and algorithms for treating these problems and their solutions is the main intent of this handbook. Readers unfamiliar with these research areas will be able to find a research foundation for studying these problems and systems.

Production development is about improving existing production systems and developing new ones. The production system should be developed in integration with the product, as a part of the overall product realization process, and not in sequence after the product has already been designed. Production Development: Design and Operation of Production Systems takes a holistic viewpoint on the production system and its design process during the whole system life cycle. A working procedure demonstrating how to design and realize the production system is presented, together with a number of related production development aspects.

Production Development: Design and Operation of Production Systems is illustrated with a large number of figures and industrial examples. The book can be used as a reference for teachers and students, or as a manual for professionals within the field of production.

This is a challenging, innovative, and timely new look at implementing Total Productive Maintenance (TPM) by one of the field's leading trainers and authors. The book takes into account the economic upheavals of recent years and demonstrates that TPM is less about moving maintenance tasks to operations than moving accountability for aggregate output of the plant to operators. The author goes on to show that effective TPM - TPM reloaded -- requires a radical difference in management's view of the worker and even tougher, a radical change in the way workers view their own role. This is a challenging, innovative, and timely new look at implementing Total Productive Maintenance (TPM) by one of the field's leading trainers and authors. The book takes into account the economic upheavals of recent years and demonstrates that TPM is less about moving maintenance tasks to operations than moving accountability for aggregate output of the plant to operators. The author goes on to show that effective TPM - TPM reloaded -- requires a radical difference in management's view of the worker and even tougher, a radical change in the way workers view their own role.Introduction: TPM in 2010 Introduction to TPM Who is TPM for? What Does TPM Do? Why Today? Operator is the keyPillars of TPMHistory of TPMWhy Did TPM Come from Auto Assembly? Some important questions about where the idea for TPM came from Life under TPM A Day in the Life of a TPM ShopTPM Has Two AspectsPromises MadeSelling TPMTotal plant involvement TPM basics TPM: The Basic IdeaThe intention of TPM is engagementTPM is a TEAM Based ActivityTPM and lean manufacturing and maintenanceJIT (Just in Time) Five Elements of TPMMaintenance MaintenanceThe Basic Activity of TPM is PM OEE (Overall Equipment Effectiveness) Measuring Equipment Effectiveness is an Essential Part of TPM Different OEE models OEE is ConfusingExample of OEE TPM activities Return to new conditionsMini-manual for OperatorsTasks (Getting Down to the Nitty-Gritty) TPM team meetingsTypical team activity is conducting a 1-point lessonRCA for operators Lean Maintenance Facts of Life What Are We Trying to Do? One Problem However - Past SinsGround rules of equipment: What are the Life Cycle Phases of Equipment? CMMS MRP II interfaceThe CMMS Work Order Visual Work Place BenefitsExamplesWhen is too much too much TPM Installation Seven Steps to Reach Full Autonomous MaintenanceWhy Do One Out of Two TPM Installations Fail? Successful TPM InstallationsKey Concepts for the TPM InstallationLook Out; Problems Ahead! Steps in Introduction of TPM in an Organization Training For TPM to Work, You Better Be Great at Training. Effective TrainingCertified Operator, Mechanic Training Structures to keep TPM going Structure for Remembering To Do TasksTPM reportingKeeping TPM on track Is TPM for you? How to decide TPM is for youTPM Feasibility Study