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Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management
Since the early 1980s, Japanese firms have massively globalized
their production operations and have shown superb competitive
powers in global markets. This meant, however, they had to
establish their unique Japanese-style management and production
system locally, taking into account different conditions in
countries that had not originally nurtured their unique system. In
each case, firms found ways to balance applications and
adaptations, resulting in a hybridization of their management and
production systems. These experiences abroad dictated changes to
the traditional system-in order to retain its basic logic and
competitiveness, the essentials of the system needed to be
redefined.
This book provides a comprehensive overview of how to strategically manage the movement and storage of products or materials from any point in the manufacturing process to customer fulfillment. Topics covered include important tools for strategic decision making, transport, packaging, warehousing, retailing, customer services and future trends.
If you're not operating with Organizational Velocity, you're getting lapped and don't even realize it. Business as usual? Established organizations are being disrupted as nimble upstarts cross long-established competitive moats with increasing ease. The status quo needs to be blown up.In Organizational Velocity, veteran UPS executive Alan Amling distills five years of research and three decades on the front lines of Corporate America to reveal a fundamental truth... Moving at the speed of change is a choice, not a circumstance. Companies from Amazon to Shaw Industries stay ahead of the curve by operating with Organizational Velocity, a rapid learning paradigm empowering organizations to create persistent advantage. Amling shows how companies get in their own way and provides pragmatic insights from industrial, digital, and military leaders to break through organizational friction and thrive in disruption. Organizational Velocity is for current and aspiring executives seeing the disruption at their doorstep but not knowing how to break through the cloud of uncertainty. So, dog-ear the pages and create a company built to stay ahead of the curve.
Businesses utilize various managerial processes focused on reducing waste, errors, and variability in products to maintain and improve business quality. By keeping a clean workspace and organized workforce, business processes aim for an efficient, continuous flow of production while still supporting iterative improvements in quality and output. Lean Six Sigma for Optimal System Performance in Manufacturing and Service Organizations: Emerging Research and Opportunities provides upcoming research on the strategies to improve processes in business while using Lean Six Sigma principals and applications. Featuring coverage on a broad range of topics, such as direct model technology, performance rework, and quality management methods, this book is geared towards professionals, academicians, students, and researchers interested in detailed research on recent advancements in the management of risk in all fields.
Why are some work partnerships exceptional while most are not? How can we establish and sustain an enhanced level of cohesion, connection, and collaboration in the most important work relationship, the one between a manager and team? What could remedy the high levels of isolation and anxiety so many feel at work these days? Silver and Franz explore the concept of 'meaningful partnership' in the workplace. They present meaningful partnership as a mindset where both leaders and their teams are fully committed to ensuring the support and success of the other. Then, they describe a model called ERTAP, which stands for Empathy, Respect, Trust, Alignment, and Partnership, which is the foundation for meaningful partnership. Finally, they detail a practical yet transformative relationship-building process referred to as the Workplace Covenant. This enables leaders and teams to create mutual commitments with obligatory weight that help them to feel accountable for the success of the relationship and each other. The book includes real client stories that illustrate the dimensions of partnership and the Workplace Covenant process. Silver and Franz also outline other work relationships that can benefit from meaningful partnership, pitfalls to avoid, relevant research, and insights derived from years of consulting experience. This book is a must-read for leaders interested in a better working relationship with their team; for teams who have critical work partnerships with other teams; for individuals who work closely with other individuals and need an exceptional 1:1 partnership; and finally for third-party experts in HR or continuous improvement who are seeking a new powerful way to help clients feel supported and be more successful.
To promote fast and accessible service, many organizations and businesses utilize technological or structured systems to create efficient waiting times and receptions. Managerial Approaches Toward Queuing Systems and Simulations provides emerging research on the various aspects of line management structures and organizations. While highlighting the components of queue control, such as attention capacity, quantitative analysis, and serial systems, this book will teach readers about the factors of queue systems that promote effective and efficient line areas and waiting times. This book is an important resource for managers, engineers, and researchers interested in the elements and stages of queuing management.
The issue of sustainability has become a vital discussion in many industries within the public and private sectors. In the business realm, incorporating such practices allows organizations to redesign their operations more effectively. The Handbook of Research on Supply Chain Management for Sustainable Development is a critical scholarly resource that examines academic and corporate interest in sustainability in all facets of business management. Featuring coverage on a wide range of topics such as green supply chains, environmental standards, and production planning, this book is geared toward professionals, researchers, and managers seeking current and relevant research on optimizing supply chains to ensure fair labor practices, lower emissions, and a cleaner environment.
Rapid changes in technological development are forcing businesses to continuously innovate to improve their competitiveness, which is particularly evident in logistics and supply chain management (SCM), where innovation impacts both the strategic and operational levels. Supply Chain Innovation for Competing in Highly Dynamic Markets: Challenges and Solutions investigates the role of innovation in the management of supply chains of today. This book focuses on supply chain integration from both strategic and operational perspectives and the impact of information technology-related innovation in supply chain and logistics service industries. It also analyzes how environmental innovation affects logistical decisions throughout the supply chain and the strategies employed in managing logistics-related environmental impacts. Finally, the book explores theoretical and practical implications of innovation in the management of supply systems.
El presente libro retoma la cuestion de la calidad desde el concepto "la calidad de los productos y servicios de las organizaciones son el resultado de la calidad de las personas que participan en ella," bajo esta premisa desarrolla los elementos que, a la postre, incidiran en los resultados de la misma, los principios en que se fundamenta, las experiencias en la aplicacion y practicas sugeridas al interior de la colectividad que constituye la empresa que permitan identificar las areas de oportunidad y desarrollar acciones orientadas a sostener los estandares de calidad.
En este libro, el autor evidenciando una gran experiencia en la vida interna de las empresas, nos presenta un panorama tan real de lo que sucede dentro de ellas, que seguramente todos argumentaremos conocer Industrias Antunez, centro de trabajo en el que se viven una serie de situaciones, en las que interactuan su director general Don Julian Antunez del Valle, un hombre autoritario e inflexible, el lider sindical corrupto e irresponsable Fidencio Vazquez, y Juan Hernandez el nuevo secretario general que ejemplifica, a toda esa sangre nueva de trabajadores honestos y preparados, que han estudiado una carreta tecnica, y que razonan de una manera diferente. Asi mismo, otro personaje clave es el ingeniero Miguel Angel Merizo, consultor en procesos de calidad, quien es llamado para auxiliarlos en el desarrollo de una estrategia de mejora en este sentido. A traves del desarrollo de la trama que culmina despues de tres anos, con una empresa totalmente evolucionada, se podran obtener invaluables conclusiones, entre las que destacan el hecho de que el mexicano cuenta con una muy inteligente mente emocional, en la que resalta su necesidad de ser aceptado e incluido, y sobre todo que nos perdemos de todo su talento y creatividad, al colocar barreras que separan a "los de arriba," de los de abajo. Sin duda este libro, ademas de involucrarlo en una historia muy emotiva y viva, en la que chocan diversos intereses, lo hara reflexionar sobre las formas de dirigir de manera humana.
This book presents the state-of-the-art research in the field of transdisciplinary design, and highlights the challenges and issues from the perspectives of processes, people and products in transdisciplinary product design and development. It collates research papers resulting from the Workshop on the Future of Transdisciplinary Design written by leading researchers in engineering design and product development. The papers provide examples and case studies from existing practices, as well as future perspectives towards the development of the complex and ever-changing domains of engineering design and product development, with an emphasis on transdisciplinarity. The Future of Transdisciplinary Design contains a selection of research papers in the following areas related to transdisciplinary design: -Approaches -Tools and methods -Management and collaboration -Distributed and culturally diverse teams -Modeling, representing and managing information -Education and training A transdisciplinary design process is a design process involving the integrated use of knowledge, methods and tools from various disciplines. Design of product/services increasingly requires cross-disciplinary collaboration, and integration of specialized knowledge from different disciplines is necessary to tackle complex and large scale design problems. This book provides a valuable reference to researchers, professionals and PhD students in the field of engineering design and product development. Design practitioners and those involved in product development in the manufacturing industry will equally benefit from the research presented as well as future advances in this research. "
Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment Featuring an innovative and holistic approach, " Service Science: The Foundations of Service Engineering and Management" provides a new perspective of service research and practice. The book presents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and engineering of service products and delivery networks; executing service operations; and controlling and managing the service lifecycles for competitive advantage. Utilizing a combined theoretical and practical approach to discuss service science, "Service Science: The Foundations of Service Engineering and Management "also features: Case studies to illustrate how the presented theories and design principles are applied in practice to the definitions of fundamental service laws, including service interaction and socio-technical naturesComputational thinking and system modeling such as abstraction, digitalization, holistic perspectives, and analyticsPlentiful examples of service organizations such as automobile after-sale services, global project management networks, and express delivery servicesAn interdisciplinary emphasis that includes integrated approaches from the fields of mathematics, engineering, industrial engineering, business, operations research, and management scienceA detailed analysis of the key concepts and body of knowledge for readers to master the foundations of service management "Service Science: The Foundations of Service Engineering and Management" is an ideal reference for practitioners in the contemporary service engineering and management field as well as researchers in applied mathematics, statistics, business/management science, operations research, industrial engineering, and economics. The book is also appropriate as a text for upper-undergraduate and graduate-level courses in industrial engineering, operations research, and management science as well as MBA students studying service management.
Six Sigma is a management program that provides tools that help
manufacturers obtain efficient, stream-lined production to coincide
with ultimate high quality products. Lean Six Sigma will show how
the well-regarded analytical tools of Six Sigma quality control can
be successfully brought into the well-established models of "lean
manufacturing," bringing efficient, stream-lined production and
high quality product readily together. This book offers a thorough,
yet concise introduction to the essential mathematics of Six Sigma,
with solid case examples from a variety of industrial settings,
culminating in an extended case study.
This book brings together a rich collection of material on management and organization in agri-food chains and networks. Producers, processors, traders and retailers of agricultural and food products operate in an economic and institutional environment that is increasingly dominated by global developments. Therefore, organizing efficient and effective supply chains as well as managing collaboration among participating firms requires an international perspective. This book presents theoretical and practical insights from many different parts of the world. The topics covered include classical supply chain management issues like logistics, information exchange (e.g. tracking and tracing), quality control, safety assurance, and chain performance. Other timely issues covered are joint innovation, and shared responsibility for sustainability in agri-food supply chains. Special attention is given to issues of governance and organization of chains and networks, for example, by focussing on the role of producer organisations (such as farmer cooperatives) in their effort to combine horizontal and vertical collaboration in the international supply chain. This book is relevant for both academics and managers interested in the latest advances in research on management and organization of international agri-food chains and networks.
The complexity of today's risk decisions is well known. Beyond cost and risk there are many other factors contributing to these decisions, including type of risk (such as human injury or fatality), the economic impact on the local community, profitability, availability of capital, alternatives for reducing or eliminating the risk, costs of implementing alternatives, codes, standards, regulation, and good industry practice. This book presents a large range of decision aids for risk analysts and decision makers in industry so that vital decisions can be made in a more consistent, logical, and rigorous manner. Though primarily aimed at the process industry, this book can be used by anyone who makes similar decisions in other industries, including those in management science.
Internet and social networks play a critical role in the evolution of processes and functional areas that allow businesses to reach a wider base of end-users and achieve competitive advantage in their respective markets. Quality Innovation: Knowledge, Theory, and Practices presents a compilation of recent theoretical frameworks, case studies, and empirical research findings in the area of quality innovation. It highlights the theories, strategies, and potential concerns for organizations engaged in change management designed to address stakeholders needs. This reference volume serves as a valuable resource for researchers, business professionals, and students in a variety of fields and disciplines."
This book presents current developments in smart city research and application regarding the management of manufacturing systems, Industry 4.0, transportation, and business management. It suggests approaches to incorporating smart city innovations into manufacturing systems, with an eye towards competitiveness in a global environment. The same pro-innovative approach is then applied to business and cooperation management. The authors also present smart city transportation solutions including vehicle data processing/reporting system, mobile application for fleet managers, bus drivers, bus passengers and special applications for smart city buses like passenger counting system, IP cameras, GPS system etc. The goal of the book is to establish channels of communication and disseminate knowledge among researchers and professionals working on smart city research and application. Features contributions on a variety of topics related to smart cities from global researchers and professionals in a wide range of sectors; Presents topics relating to smart cities such as manufacturing, business, and transportation; Includes expanded selected papers from EAI International Conference on Management of Manufacturing Systems (MMS 2016), EAI Industry of Things and Future Technologies Conference - Mobility IoT 2016 and International Conference on Smart Electric Vehicles and Vehicular Ad-hoc NETworks (SEVNET).
Digital Product Management, Technology, and Practice: Interdisciplinary Perspectives covers a wide range of digital product management issues and offers some insight into real-world practice and research findings. Experts in several disciplines from around the world offer their views on the technical, operational, and strategic challenges that face digital product managers and researchers now and in the next several decades.
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