Since the early 1980s, Japanese firms have massively globalized their production operations and have shown superb competitive powers in global markets. This meant, however, they had to establish their unique Japanese-style management and production system locally, taking into account different conditions in countries that had not originally nurtured their unique system. In each case, firms found ways to balance applications and adaptations, resulting in a hybridization of their management and production systems. These experiences abroad dictated changes to the traditional system-in order to retain its basic logic and competitiveness, the essentials of the system needed to be redefined.
Hybrid Factories in the United States elucidates the real advantages and weaknesses of the Japanese-style management and production system (JMPS) in the United States and elsewhere in the globalized economy. To assess the success of the "hybridization" dynamics of JMPS abroad, the editor and authors developed their own "hybrid-analysis" model, which has been used successfully around and globe for decades, and has been recognized as a major research framework for elucidating the study of international transferability of management and production systems in general. In very concrete ways and attentive to regional differences, the authors' hybrid-analysis methods identify which aspects of JMPS will inevitably change and which should be sustained. Tetsuji Kawamura and his team have provided a crucial and comprehensive resource not only for anyone interested in the Japanese story, but also for those concerned about the future of American manufacturing industries, for the investigation of Japanese transplants provides an invaluable perspective of the real dimensions of major management innovations of U.S. industries.

This book provides a comprehensive overview of how to strategically manage the movement and storage of products or materials from any point in the manufacturing process to customer fulfillment. Topics covered include important tools for strategic decision making, transport, packaging, warehousing, retailing, customer services and future trends.

"OCEB Certification Guide" delivers expert insight into BPM from one of the developers of the OCEB Fundamental exam, offering full coverage of the exam material for both the business and technical tracks. The first study guide to prepare candidates to take and pass the OCEB Fundamental exam, it explains and builds on basic concepts, focusing on key areas and testing knowledge of all critical topics with sample questions and detailed answers. Suitable for practitioners and those newer to the field, this book provides a solid grounding in business process management based on the authors own extensive BPM consulting experience.
Covers all of the topics on the Fundamentals exam, eliminating hours otherwise spent in research and prep time Includes sample test questions in each chapter with all answers in the appendix Expert authors provide a solid overview of business process management (BPM)
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Businesses utilize various managerial processes focused on reducing waste, errors, and variability in products to maintain and improve business quality. By keeping a clean workspace and organized workforce, business processes aim for an efficient, continuous flow of production while still supporting iterative improvements in quality and output. Lean Six Sigma for Optimal System Performance in Manufacturing and Service Organizations: Emerging Research and Opportunities provides upcoming research on the strategies to improve processes in business while using Lean Six Sigma principals and applications. Featuring coverage on a broad range of topics, such as direct model technology, performance rework, and quality management methods, this book is geared towards professionals, academicians, students, and researchers interested in detailed research on recent advancements in the management of risk in all fields.

The issue of sustainability has become a vital discussion in many industries within the public and private sectors. In the business realm, incorporating such practices allows organizations to redesign their operations more effectively. The Handbook of Research on Supply Chain Management for Sustainable Development is a critical scholarly resource that examines academic and corporate interest in sustainability in all facets of business management. Featuring coverage on a wide range of topics such as green supply chains, environmental standards, and production planning, this book is geared toward professionals, researchers, and managers seeking current and relevant research on optimizing supply chains to ensure fair labor practices, lower emissions, and a cleaner environment.

Rapid changes in technological development are forcing businesses to continuously innovate to improve their competitiveness, which is particularly evident in logistics and supply chain management (SCM), where innovation impacts both the strategic and operational levels. Supply Chain Innovation for Competing in Highly Dynamic Markets: Challenges and Solutions investigates the role of innovation in the management of supply chains of today. This book focuses on supply chain integration from both strategic and operational perspectives and the impact of information technology-related innovation in supply chain and logistics service industries. It also analyzes how environmental innovation affects logistical decisions throughout the supply chain and the strategies employed in managing logistics-related environmental impacts. Finally, the book explores theoretical and practical implications of innovation in the management of supply systems.

El presente libro retoma la cuestion de la calidad desde el concepto "la calidad de los productos y servicios de las organizaciones son el resultado de la calidad de las personas que participan en ella," bajo esta premisa desarrolla los elementos que, a la postre, incidiran en los resultados de la misma, los principios en que se fundamenta, las experiencias en la aplicacion y practicas sugeridas al interior de la colectividad que constituye la empresa que permitan identificar las areas de oportunidad y desarrollar acciones orientadas a sostener los estandares de calidad.

En este libro, el autor evidenciando una gran experiencia en la vida interna de las empresas, nos presenta un panorama tan real de lo que sucede dentro de ellas, que seguramente todos argumentaremos conocer Industrias Antunez, centro de trabajo en el que se viven una serie de situaciones, en las que interactuan su director general Don Julian Antunez del Valle, un hombre autoritario e inflexible, el lider sindical corrupto e irresponsable Fidencio Vazquez, y Juan Hernandez el nuevo secretario general que ejemplifica, a toda esa sangre nueva de trabajadores honestos y preparados, que han estudiado una carreta tecnica, y que razonan de una manera diferente. Asi mismo, otro personaje clave es el ingeniero Miguel Angel Merizo, consultor en procesos de calidad, quien es llamado para auxiliarlos en el desarrollo de una estrategia de mejora en este sentido. A traves del desarrollo de la trama que culmina despues de tres anos, con una empresa totalmente evolucionada, se podran obtener invaluables conclusiones, entre las que destacan el hecho de que el mexicano cuenta con una muy inteligente mente emocional, en la que resalta su necesidad de ser aceptado e incluido, y sobre todo que nos perdemos de todo su talento y creatividad, al colocar barreras que separan a "los de arriba," de los de abajo. Sin duda este libro, ademas de involucrarlo en una historia muy emotiva y viva, en la que chocan diversos intereses, lo hara reflexionar sobre las formas de dirigir de manera humana.

This book presents the state-of-the-art research in the field of transdisciplinary design, and highlights the challenges and issues from the perspectives of processes, people and products in transdisciplinary product design and development. It collates research papers resulting from the Workshop on the Future of Transdisciplinary Design written by leading researchers in engineering design and product development. The papers provide examples and case studies from existing practices, as well as future perspectives towards the development of the complex and ever-changing domains of engineering design and product development, with an emphasis on transdisciplinarity.

The Future of Transdisciplinary Design contains a selection of research papers in the following areas related to transdisciplinary design:

-Approaches

-Tools and methods

-Management and collaboration

-Distributed and culturally diverse teams

-Modeling, representing and managing information

-Education and training

A transdisciplinary design process is a design process involving the integrated use of knowledge, methods and tools from various disciplines. Design of product/services increasingly requires cross-disciplinary collaboration, and integration of specialized knowledge from different disciplines is necessary to tackle complex and large scale design problems. This book provides a valuable reference to researchers, professionals and PhD students in the field of engineering design and product development. Design practitioners and those involved in product development in the manufacturing industry will equally benefit from the research presented as well as future advances in this research.

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Features coverage of the service systems lifecycle, including service marketing, engineering, delivery, quality control, management, and sustainment

Featuring an innovative and holistic approach, " Service Science: The Foundations of Service Engineering and Management" provides a new perspective of service research and practice. The book presents a practical approach to the service systems lifecycle framework, which aids in understanding and capturing market trends; analyzing the design and engineering of service products and delivery networks; executing service operations; and controlling and managing the service lifecycles for competitive advantage.

Utilizing a combined theoretical and practical approach to discuss service science, "Service Science: The Foundations of Service Engineering and Management "also features: Case studies to illustrate how the presented theories and design principles are applied in practice to the definitions of fundamental service laws, including service interaction and socio-technical naturesComputational thinking and system modeling such as abstraction, digitalization, holistic perspectives, and analyticsPlentiful examples of service organizations such as automobile after-sale services, global project management networks, and express delivery servicesAn interdisciplinary emphasis that includes integrated approaches from the fields of mathematics, engineering, industrial engineering, business, operations research, and management scienceA detailed analysis of the key concepts and body of knowledge for readers to master the foundations of service management

"Service Science: The Foundations of Service Engineering and Management" is an ideal reference for practitioners in the contemporary service engineering and management field as well as researchers in applied mathematics, statistics, business/management science, operations research, industrial engineering, and economics. The book is also appropriate as a text for upper-undergraduate and graduate-level courses in industrial engineering, operations research, and management science as well as MBA students studying service management.

Internet and social networks play a critical role in the evolution of processes and functional areas that allow businesses to reach a wider base of end-users and achieve competitive advantage in their respective markets. Quality Innovation: Knowledge, Theory, and Practices presents a compilation of recent theoretical frameworks, case studies, and empirical research findings in the area of quality innovation. It highlights the theories, strategies, and potential concerns for organizations engaged in change management designed to address stakeholders needs. This reference volume serves as a valuable resource for researchers, business professionals, and students in a variety of fields and disciplines."

Six Sigma is a management program that provides tools that help manufacturers obtain efficient, stream-lined production to coincide with ultimate high quality products. Lean Six Sigma will show how the well-regarded analytical tools of Six Sigma quality control can be successfully brought into the well-established models of "lean manufacturing," bringing efficient, stream-lined production and high quality product readily together. This book offers a thorough, yet concise introduction to the essential mathematics of Six Sigma, with solid case examples from a variety of industrial settings, culminating in an extended case study.
Various professionals will find this book immensely useful, whether it be the industrial engineer, the industrial manager, or anyone associated with engineering in a technical or managing role. It will bring about a clear understanding of not only how to implement Six Sigma statistical tools, but also how to do so within the bounds of Lean manufacturing scheme. It will show how Lean Six Sigma can help reinforce the notion of "less is more," while at the same time preserving minimal error rates in final manufactured products.
*Reviews the essential statistical tools upon which Six Sigma rests, including normal distribution and mean deviation and the derivation of 1 sigma through six sigma
*Explains essential lean tools like Value-Stream Mapping and quality improvement tools like Kaizen techniques within the context of Lean Six Sigma practice
*Extended case study to clearly demonstrate how Six Sigma and Lean principles have been actually implemented, reducing production times and costs and creating improved product quality

In this new edition of "Gaining Control, " the authors present best practices for optimizing control of manufacturing processes to meet business objectives. This reliable resource includes real solutions for measurable improvements in effectiveness, employee engagement, and morale. Written by leading experts, it's perfect for anyone who manages production facilities or supply chains and includes updated coverage of many new developments.

This book presents current developments in smart city research and application regarding the management of manufacturing systems, Industry 4.0, transportation, and business management. It suggests approaches to incorporating smart city innovations into manufacturing systems, with an eye towards competitiveness in a global environment. The same pro-innovative approach is then applied to business and cooperation management. The authors also present smart city transportation solutions including vehicle data processing/reporting system, mobile application for fleet managers, bus drivers, bus passengers and special applications for smart city buses like passenger counting system, IP cameras, GPS system etc. The goal of the book is to establish channels of communication and disseminate knowledge among researchers and professionals working on smart city research and application. Features contributions on a variety of topics related to smart cities from global researchers and professionals in a wide range of sectors; Presents topics relating to smart cities such as manufacturing, business, and transportation; Includes expanded selected papers from EAI International Conference on Management of Manufacturing Systems (MMS 2016), EAI Industry of Things and Future Technologies Conference - Mobility IoT 2016 and International Conference on Smart Electric Vehicles and Vehicular Ad-hoc NETworks (SEVNET).

Digital Product Management, Technology, and Practice: Interdisciplinary Perspectives covers a wide range of digital product management issues and offers some insight into real-world practice and research findings. Experts in several disciplines from around the world offer their views on the technical, operational, and strategic challenges that face digital product managers and researchers now and in the next several decades.

Compiling strategies from more than 30 years of experience, this book provides numerous case studies that illustrate the implementation of noise control applications, as well as solutions to common dilemmas encountered in noise reduction processes. It offers methods for predicting the noise generation level of common systems such as fans, motors, compressors, and cooling towers, selecting the appropriate equipment to monitor sound properties, assessing the severity of environmental noise, modifying the sources, transmission paths, and receivers of sound, estimating sound pressure levels, designing mufflers, silencers, barriers, and enclosures, and isolating machine vibration.

This book is focused on the expansive and highly demanding subject of Food Industry "Technical & Quality Management". As the world's most vital industry "Food Production" is complex, multifaceted and continuously scrutinised. Food scares and product recalls, on national and international scales, demonstrate the persistent challenge to identify, monitor and control all hazards, and also address the increasing criminal threats of Food Fraud, Adulteration & Intentional Contamination. With the benefit of unique perspectives gained by working across Quality, Technical and Operations Management roles at all levels within the food industry, Swainson's Handbook of Technical and Quality Management considers the very diverse remits and particular challenges of those working to assure product Quality, Safety and Legality in the sector. This book provides insights and guidance on the "Applied Practice" of Industrial Quality and Technical Management, written from the perspective of the industry practitioner. "Knowing what to do is half of the challenge, but being able to then make it happen is crucial" - a fact which is often less well considered in food sector information resources. Split into two sections, the book first reviews generic aspects of Food Quality and Technical Management activities with particular regard to: Food Sector Challenges and the Role of Technical and Quality Management; Defining Technical and Quality Standards; The Food Safety and Quality Management System; Raw Materials and Packaging Supplier Control; Site Standards; Product Control and HACCP Considerations; Operations and Process Control; Personnel Control; Audits; Non-Conformance, Recall & Crisis Management; Managing the Technical Department. In the second part of the book Guest Authors share their expertise on a range of specialist topics, providing significant breadth and depth to the content which includes: Review of Third party audit schemes; Insights into supplying supermarkets with regard to good technical and quality management practices; Enforcement authority perspectives on the food manufacturing sector. Also covered are the specific sector challenges of food quality and safety assurance in Fruit and vegetables; Herbs and spices, Cereals, Baked products, Canning and "Cook - Chill" Ready Meals, Soups and Sauces.

This book provides hands-on techniques for writing engineering procedures to achieve ISO 9000 compliance. It is designed for individuals responsible for writing these procedures in any industry. Readers will find actual examples of clearly written, compliant engineering procedures, ready to adapt to your own industry and your own particular needs and use immediately. It answers virtually all your procedure writing questions. Procedure writers will gain a general understanding of engineering documentation principles and how to apply them to their own situations. Simple diagrams and other graphics illustrate key ideas, giving a bird's-eye view of what is coming next. The intent of the book is to familiarize the reader with the essential elements and concepts of engineering procedure development and management and show how to apply these concepts to their own specific applications. The author emphasizes engineering principles and tools that are common to all engineering disciplines, with examples for their use.Step-by-step procedures shown for each document format enable readers to apply each format to their own engineering documentation programs quickly and easily. The book provides a fingertip reference that covers the entire engineering procedure process, using the latest technology for engineering documentation systems.

Managers trying to do a better job have plenty flavors of the month to choose from: total quality management, continuous improvement, empowerment, teamwork-the list is endless.

Everyone is searching for a magic bullet to improve productivity; however, they would have greater success in relying on the core principles of effective management, identified more than fifty years ago.

Scholars over the years have presented the principles from different viewpoints and with different terminology, but it boils down to this: Employees want to be masters of their own fate and to have a real sense of ownership. When provided with an organizational climate that allows this, employees are able to use their own intrinsic motivation to improve productivity and maintain high quality and good service.

Good managers know that people are the only sustainable competitive advantage. They require practical guidance and tools, not flavors of the month, to support employees in realizing their full potential. Create and sustain a productive workplace from the moment you hire an employee with Core Management Principles.