This book addresses Integrated Design Engineering (IDE), which represents a further development of Integrated Product Development (IPD) into an interdisciplinary model for both a human-centred and holistic product development. The book covers the systematic use of integrated, interdisciplinary, holistic and computer-aided strategies, methods and tools for the development of products and services, taking into account the entire product lifecycle. Being applicable to various kinds of products (manufactured, software, services, etc.), it helps readers to approach product development in a synthesised and integrated way. The book explains the basic principles of IDE and its practical application. IDE's usefulness has been demonstrated in case studies on actual industrial projects carried out by all book authors. A neutral methodology is supplied that allows the reader to choose the appropriate working practices and performance assessment techniques to develop their product quickly and efficiently. Given its manifold topics, the book offers a valuable reference guide for students in engineering, industrial design, economics and computer science, product developers and managers in industry, as well as industrial engineers and technicians.

Arogyaswamy and Simmons combine the technique of value analysis and the concept of the value chain to build a perspective on value that is at once comprehensive and practical. They provide a methodology for formulating value-based strategy as well as a system for managing the value-directed organization. The management system proposed is based upon the high value Just-in-Time (JIT) and Total Quality Control (TQC) principles successfully deployed by numerous Japanese (and more recently American) firms. In a sense, this book brings together the American and Japanese streams of value creation.

Essentially, the authors argue that accepting, and indeed increasing, interdependencies within activities (design, operations, marketing) is imperative in order not only to create value but also to build the value-creating organization. Effective integration among activities is the second key ingredient, while involvement by deemphasizing power-based relationships--by providing knowledge and information, as well as the opportunity and the desire to use both--is the third requirement, and one that makes the process of value creation self-sustaining. The authors discuss the cultural traits most conducive to value enhancement and specifically tackle the ingraining process. The measurement of improvements both in value-as received and in the process of value delivery itself is extensively discussed. Numerous practical value indicators to assess progress in value creation are proposed. Being a judicious how-to, why-to amalgam, the book will appeal equally to executives and managers seeking to install value as a guide to action, as well as to graduate and advance undergraduate students seeking the rationale underlying value management.

This book introduces the main concepts of manufacturing systems and presents several evaluation approaches for these systems' evaluation. The relevant macroergonomics methods are summarized and the theoretical framework for Macroergonomic Compatibility construct is explained. This book presents a Macroergonomic Compatibility Model which proposes an instrument in the form of a Macroergonomic. The authors introduce a methodology to obtain a novel Macroergonomic Compatibility Index that enables manufacturing companies to assess and follow their progress on the implementation of macroergonomics practices.

Having achieved production quality, aggressive foreign firms are cleverly shifting emphasis to total quality marketing, which is a dynamic market-driven concept that goes beyond the currently popular total quality management approach. It centers on customer satisfaction as a way to achieve solutions to business problems. It is a market-driven idea that stresses customer satisfaction as crucial to the success of a business in a highly competitive modern business world. The concept is an enhanced version of the marketing mix--the familiar 4-P paradigm in marketing. Thus, by incorporating quality into their product, price, promotion, and distribution strategy, firms can regain market shares; and can prevent further erosion of market shares to aggressive foreign competitors from Japan, Germany, and the Newly Industrialized Countries (NICs). By not focusing on markets, firms risk losing their businesses to aggressive foreign firms.

The book is targeted to business executives, scholars, researchers, policy makers of business and government, foreign firms, and the general public. The book has eight chapters. The first chapter presents the problem of loss of market shares. Chapter two evaluates imports to identify major competitors and what they export to U.S. Chapter three focuses on the SWOT Analysis, which evaluates the strengths, weaknesses, opportunities, and threats of U.S. vs. foreign firms. Chapter four unravels the market share mystique. The following chapters introduce Total Quality Marketing, explain how Total Quality Marketing is currently carried out in some firms and show the integration of quality into marketing through company examples. The last chapter provides a concluding commentary by looking into the future.

This book provides an overview of cleaner production, including how regulations have evolved, and presents a broad perspective on how it is being developed. Presenting several practical examples and applications of modern clean production technologies, it provides readers with ideas on how to extend these practices to other industry sectors in order to contribute to a better environment in the future. The authors start from the initial concepts of how to implement new cleaner production systems, before collecting recent developments in the area and demonstrating practical ways in which the latest knowledge can be applied. It motivates readers to develop new ideas on how to improve manufacturing systems to save energy and generate less waste, and discusses strategies on how to save, reuse and adapt materials, as well as techniques to reduce the waste and pollution produced. This book serves as a reference resource for industrial management engineers and researchers, and is also of interest to undergraduate and postgraduate students looking for insights into cleaner production in industry.

This book examines current and emerging challenges in manufacturing related to the ideal of developing production processes with variability and agility on one level of the system, combined with structures ensuring stability and robustness on another level; close to what by other scholars has been discussed in terms of continuous innovation. However, this ideal has proven to be difficult to achieve in practice, and there is a need for enhanced and more sophisticated theoretical models dealing with the complexity surrounding organizational conditions to foster incremental as well as radical change in production systems, and, at the same time to ensure stability over time. As a theoretical frame of reference, a perspective on change where conflicting demands and conflicting activities, e.g., exploration and exploitation, are seen as intertwined and interdependent, is used throughout the book. The ideal from this perspective is to make use of such conflicting forces and to develop the change dynamics by keeping them in the same social system, not to structurally separate them in different departments or different initiatives. The main purpose of the book is to address an increased need for quality improvement through innovation and disruptive change in production. Traditional theories and managerial models of production systems are developed with a focus on stability and improvement. There is a need for enhanced models to reach an ability to develop new future production systems. The goal of the book is to provide nuances and new perspectives giving more realistic models of the production system to be able to increase the change potentiality of the organization and thus the long-term competiveness. Learning and organizational perspectives are in focus as enablers to increase the understanding of a production system as such. Long-term competitiveness through adaptability and the potential for radical improvement is of importance throughout the book. The use of dualities and the concept of ambidextrous organizations as a frame of understanding is the innovative strength for this area.

This book discusses the application of quality and reliability engineering in Asian industries, and offers information for multinational companies (MNC) looking to transfer some of their operation and manufacturing capabilities to Asia and at the same time maintain high levels of reliability and quality. It is also provides small and medium enterprises (SME) in Asia with insights into producing high-quality and reliable products. It mainly comprises peer-reviewed papers that were presented at the Asian Network for Quality (ANQ) Congress 2014 held in Singapore (August, 2014), which provides a platform for companies, especially those within Asia where rapid changes and growth in manufacturing are taking place, to present their quality and reliability practices. The book presents practical demonstrations of how quality and reliability methodologies can be modified for the unique Asian market, and as such is a valuable resource for students, academics, professionals and practitioners in the field of quality and reliability.

Will higher pay provide an incentive for better work? Can productivity be increased by changing the way workers are compensated? In response to the urgent need to improve productivity performance in American industry, leading economists examine alternative compensation schemes to assess their efficiency in raising productivity.

Over the years a number of suggestions have been made for improving labor productivity by changing the manner in which laborers are compensated for their efforts. The ideas presented and analyzed in this volume have all been put into practice, in modified form or on a small scale, in the United States or elsewhere. Some are new; others quite old.

David I. Levine and Laura D'Andrea Tyson consider the effects of employee participation in decisionmaking on firm performance, and Martin L. Weitzman and Douglas L. Kruse discuss the implications of profit sharing and related forms of pay for group performance. Michael A. Conte and Jan Svejnar analyze employee stock ownership plans in the United States and other forms of worker ownership in Europe; Masanore Hashimoto uses a transaction-cost perspective to assess Japanese employment and wage systems. Daniel J. B. Mitchell, David Lewin, and Edward E. Lawler III give an overall analysis of traditional and alternative pay systems, their history, development, and curent use, and recommend further experimentation with alternative compensation plans to ensure more adaptability on the part of U.S. firms. Blinder provides an overview of the findings and conclusions.

Power and influence are key processes in organizations, and anyone wanting to learn how to lead or manage organizations effectively must first understand the dynamics associated with such processes. One interesting but not surprising fact about knowledge in this area is that scientific theory and empirical research are not new, having first appeared about 50 years ago. However, the rate of knowledge advancement in this domain has not been rapid, and there is still much to learn about organizational power and influence processes. Thus, this fifth volume in Research in Management is devoted to highlighting new theoretical and empirical perspectives that advance the frontiers of knowledge about power and influence in organizations.The chapters of this volume are all related to power and influence, albeit conceptualized somewhat differently and dealing with different substantive domains. However, that these chapters represent interesting and important contributions to knowledge concerning power and influence in organizations, and that each should spark future research that will further enhance the field.

This book presents recently developed intelligent techniques with applications and theory in the area of quality management. The involved applications of intelligence include techniques such as fuzzy sets, neural networks, genetic algorithms, etc. The book consists of classical quality management topics dealing with intelligent techniques for solving the complex quality management problems. The book will serve as an excellent reference for quality managers, researchers, lecturers and postgraduate students in this area. The authors of the chapters are well-known researchers in the area of quality management.

This book offers a comprehensive overview of quality and quality management. It also explores total quality management, covering its human, technological and analytical imperatives. It also examines quality systems and system standards, highlighting essential features and avoiding a reproduction of the ISO 9000 standard, as well as people-related issues in implementing a quality system. A holistic understanding of quality considerations, which now permeate every aspect of human life, should guide related policies, plans and practices. The book describes the all-pervasive characteristics of quality, putting together diverse definitions of "quality," outlining its different dimensions, and linking it with reliability and innovation. It goes on to assess the quality of measurements in terms of precision, accuracy and uncertainty and discusses managing quality with a focus on business performance. This is followed by a chapter on improving process quality, which is the summum bonum of quality management, and a chapter addressing the crucial problem of measuring customer satisfaction through appropriate models and tools. Further, it covers non-traditional subjects such as quality of life, quality of working life, quality assurance and improvement in education, with special reference to higher education, quality in research and development and characterizes the quality-related policies and practices in Indian industry. The last chapter provides a broad sketch of some recent advances in statistical methods for quality management. Along with the research community, the book's content is also useful for practitioners and industry watchers.

Garment making has traditionally been a conservative industry in terms of technical innovation. "Micro-Electronics and Clothing" examines this old industry in relation to a very new family of technologies--micro-electronics. Hoffman and Rush explore the likely effects of micro-electronic innovations on international trade in garments. The ask, will the new technology permit the garment industry in the industrialized countries to meet competition from Thirld World exporters more effectively so that import penetration is stopped and reversed? After examining this question from a variety of angles, the authors suggest that there will be a transitional period between the mid-1980s and the mid-1990s during which the technological transformation of the sector will proceed at a relatively slow pace. They also offer suggestions for Third World clothing exporters who may be technologically advanced enought to take advantage of this transitional period to improve their competitiveness and their position in the market. In addition to research in trade and business sources, this book is based on interviews with clothing manufacturers, capital goods suppliers to the clothing industry, industry consultants, industry associations, and official industry bodies. As a result, the authors have produced a case study in how innovations emerge from ideas and how the structure and organization of an industry influence the spread of new techniques.

This book discusses action-oriented, concise and easy-to-communicate goals and challenges related to quality, reliability, infocomm technology and business operations. It brings together groundbreaking research in the area of software reliability, e-maintenance and big data analytics, highlighting the importance of maintaining the current growth in information technology (IT) adoption in businesses, while at the same time proposing process innovations to ensure sustainable development in the immediate future. In its thirty-seven chapters, it covers various areas of e-maintenance solutions, software architectures, patching problems in software reliability, preventive maintenance, industrial big data and reliability applications in electric power systems. The book reviews the ways in which countries currently attempt to resolve the conflicts and opportunities related to quality, reliability, IT and business operations, and proposes that internationally coordinated research plans are essential for effective and sustainable development, with research being most effective when it uses evidence-based decision-making frameworks resulting in clear management objectives, and is organized within adaptive management frameworks. Written by leading experts, the book is of interest to researchers, academicians, practitioners and policy makers alike who are working towards the common goal of making business operations more effective and sustainable.

This book is the eighth volume in a series entitled "Contemporary Logistics in China," authored by researchers from the Logistics Research Center at Nankai University. In the spirit of the seven preceding annual volumes, this book carries on the ideal of providing a systematic exposition on the logistics development in China for the English-speaking community at large. Specially, this volume captures China's logistics development at a crucial turning point. This present report consists of ten chapters, organized into three sections. The introductory section, consisting of three chapters, depicts the current development status of the logistics market, the logistics facilities and technology, and the regional logistics market. The second section addresses the logistics characteristics of four rapidly expanding industries in China-the third-party logistics, the highway logistics, the express logistics, and the multimodal transport. The final section, consisting of three chapters, discusses some hot logistics topics in China. Chapter 8 studies the capital operation in China's logistics industry. The next chapter deals with the development of intelligent logistics in China. The last chapter of this section presents the development of regional logistics along the Belt and Road routes. As with the previous volumes, the ultimate aim of this book is to present a timely portrait of the rapid growth of China's logistics market and the status quo of its logistics industry. In so doing, the book offers an in-depth analysis of critical issues involved in the ongoing dynamic and multi-faceted development, and provides a valuable reference resource for interested readers in the academic and professional fields.

This book goes beyond searching for Muda by Gemba walk; the aim is to industrialize the office environment in view of the new digitalization challenge by applying the same principles of Lean industry. Whereas the basic process theory remains valid, the Lean tools have to be adapted and transposed to the office characteristics where not machines but employees are at the center of the transactions. Here, a new, already successfully applied, integrated, industry-derived, and systematic approach is presented. It will not only boost office effectiveness and productivity as well as shortening lead-time of office routines far beyond simple Muda elimination, but it will also prepare the processes in view of the upcoming digitalization era.

The practical approached championed in this book have led to increasing the quality on many successful products through providing a better understanding of consumer needs, current product and process performance and a desired future state. In 2009, Frank Rossi and Viktor Mirtchev brought their practical statistical thinking forward and created the course "Statistics for Food Scientists". The intent of the course was to help product and process developers increase the probability of their project's success through the incorporation of practical statistical thinking in their challenges. The course has since grown and has become the basis of this book.

This book details the primary concepts of Social Life Cycle Assessment (S-LCA), integration of social aspects in product life cycles, quantification of social impacts in S-LCA, impact categorization in S-LCA, methodological aspects of S-LCA, and detailed case studies. As the societal implications of producing a product are coming to take on a new importance, the concept of Social Life Cycle Assessment has recently been developed and is becoming increasingly prominent. However, S-LCA is still in its infancy and its impact categories for many industrial segments are still under development.

This book offers fresh impulses from different industries on how to deal with innovation processes. Authors from different backgrounds, such as artificial intelligence, mechanical engineering, medical technology and law, share their experiences with enabling and managing innovation. The ability of companies to innovate functions as a benchmark to attract investors long-term. While each company has different preconditions and environments to adapt to, the authors give guidance in the fields of digitalization, workspaces and business model innovation.

Inferior quality service threatens the accounting profession's existence. To reduce instances of substandard service, the profession requires firms to have a system of quality control, to annually inspect that system, and to undergo a comprehensive triennial external review. This book shows firms how to develop a quality control system, prepare for the review, and earn an unqualified report. In addition, it tackles the problem of substandard service head-on.

The author examines the roots of review, substandard service, and discusses the undiscussable. Next he reviews the pluses and minuses of the practice-monitoring programs and the importance of selecting the firM's reviewer. Quality control's nine functional areas are explained in depth and the ten steps to a successful review are also described in detail. He describes what happens on a review and offers practical advice about the problems to avoid. The concluding chapter offers over twenty recommendations that would return the accounting business back to the accounting profession. This book is for every firm, every practicing CPA, and the profession's leaders as well as those interested in improving the integrity of the financial reporting system. It also is important for students planning to enter public accounting.

This contributed volume presents state-of-the-art advances in logistics theory in various fields as well as case studies. The book reports on a number of recently conducted studies in the Dinalog and the EffizienzCluster LogistikRuhr, thus bridging the gap between different perspectives of theoretical and applied research. A selection of theoretical topics, practical examples, case studies and project reports is presented in this volume. The editors carefully selected contributions from a wide variety of projects, which were carried out in both the Dinalog cluster and the Effizienzcluster LogistikRuhr. The contributions are grouped in five main sections, each representing key domains in the evolution of logistics and supply chain management: sustainability, urban logistics, value chain management, IT-based innovation, knowledge management. This book is intended for both researchers and practitioners in the field of logistics and supply chain management, to serve as an important source of information for further research as well as to stimulate further innovation.

Building accurate algorithms for the optimization of picking orders is a difficult task, especially when one considers the delays of real-world situations. In warehouse environments, diverse algorithms must be developed to enhance the global performance relating to combining customer orders into picking orders to reduce wait times. The Handbook of Research on Metaheuristics for Order Picking Optimization in Warehouses to Smart Cities is a pivotal reference source that addresses strategies for developing able algorithms in order to build better picking orders and the impact of these strategies on the picking systems in which diverse algorithms are implemented. While highlighting topics such ABC optimization, environmental intelligence, and order batching, this publication examines common picking aspects in warehouse environments ranging from manual order picking systems to automated retrieval systems. This book is intended for researchers, teachers, engineers, managers, and practitioners seeking research on algorithms to enhance the order picking performance.

Written specifically for the oil and gas industry, Reliable Maintenance Planning, Estimating, and Scheduling provides maintenance managers and engineers with the tools and techniques to create a manageable maintenance program that will save money and prevent costly facility shutdowns. The ABCs of work identification, planning, prioritization, scheduling, and execution are explained. The objective is to provide the capacity to identify, select and apply maintenance interventions that assure an effective maintenance management, while maximizing equipment performance, value creation and opportune and effective decision making. The book provides a pre- and post- self-assessment that will allow for measure competency improvement. Maintenance Managers and Engineers receive an expert guide for developing detailed actions including repairs, alterations, and preventative maintenance.

This book is devoted to the customization design of product/service system (PSS), making use of a systematic design process and a number of methods, especially Industrial Customer Activity Cycle Analysis, Service Quality Function Deployment, Service Function and Attribute Analysis, Modified Service Blueprint, Multi-Objective Optimization and Multi-Criteria Recommendation Method. The book is especially valuable in manipulating the problems of PSS requirements analysis, design conflict, design reuse and proactively response to customer. The methods in the book facilitate modular design of customized solutions and enhance PSS design efficiency. Presenting case studies, this book helps researchers and practitioners to understand the customization process and methods in the early development of PSS.

A fascinating and well-researched look at the British motor industry which will appeal to both academic readers and practitioners alike. Why are there now no major car manufacturers in Britain? Whisler considers this and the surrounding issues, making valuable comparisons with overseas manufacturers operating both in the UK and abroad, which provide us with additional interest and insight. Based upon careful use of company archives, this book covers in particular the issues of product development, quality, design, and range, ensuring that The British Motor Industry is destined to make a distinctive contribution to our understanding of the performance of UK manufacturers.