Digital Product Management, Technology, and Practice: Interdisciplinary Perspectives covers a wide range of digital product management issues and offers some insight into real-world practice and research findings. Experts in several disciplines from around the world offer their views on the technical, operational, and strategic challenges that face digital product managers and researchers now and in the next several decades.

This book develops innovative techniques from operational research and management science for the design and implementation of a reconfigurable manufacturing system (RMS), and subsequently analyzes and assesses their performance. A reconfigurable manufacturing system (RMS) is a paradigm that can address many of the challenges posed by the modern market. Accordingly, substantial research is now being conducted on RMS, focusing on various levels of decision-making (strategic, tactical and operational). However, as a relatively new research area, there are still only very few books and articles available on reconfigurable manufacturing system design and management. In addition to filling that gap, this book provides a forum for investigating, exchanging ideas on, and disseminating the latest advances in the broad area of RMS applications in today's industry. Gathering contributions by experts from academia, industry and policy-making, it represents an essential contribution to the existing literature on manufacturing and logistics in general and industry 4.0 in particular.

The rapid pace of technological innovation and the effects of the Information and Communications Technology (ICT) revolution have resulted in dramatic changes on a global scale, from the empowerment of the individual to the spawning of global markets. From the business perspective, the widespread deployment of Information Technology (IT) has resulted in many organisational changes and the development and use of new management and business processes. An important challenge for today's manufacturing organisations is to be able to anticipate the impact of investments in new (frequently IT-based) manufacturing technologies and programmes. Ideally, management needs to be able to identify and articulate the many ways in which investment decisions influence their organisation - in terms of performance across a range of measures. Furthermore, in today's manufacturing environment, it is increasingly necessary that a close relationship exists between manufacturing decision making and corporate business strategy, so that manufacturing decisions complement and are fully aligned with the organisation's strategic objectives.
Strategic Decision Making in Modern Manufacturing introduces and explains the AMBIT (Advanced Manufacturing Business ImplemenTation) approach, which has been developed to bridge the gap between strategic management considerations and the operational effects of technology investment decisions on the manufacturing organisation, so that the likely impact of new manufacturing technology and/or programme implementations can be evaluated, anticipated and accurately predicted. The AMBIT approach focuses specifically on the non-financial aspects of such investment decisions andoffers an approach that allows a manager, or more frequently a management team, to understand the impacts of a new technology or a new programme on the manufacturing organisation in terms of manufacturing performance.
The prediction of future trends and patterns is a very imprecise and ambiguous activity at the best of times. Yet despite such ambiguity, managers need to be forward looking. They need appropriate tools and approaches to help them anticipate the future. Thus, whilst the pages of organisational history may be filled with anecdotes about organisations that failed to "predict" the future, it is the challenge of today's organisations to evade such a fate. The AMBIT approach delineated in this book has been specifically developed to anticipate the future by analysing the impact of managerial decisions.

Align your leadership team to deliver the highest possible value to your customers

Too many organizations today suffer from silo-centric behavior and intra-organizational conflict. Yet most don't understand what's holding them back from achieving outstanding performance.

Value stream mapping--an essential but underused methodology--is a proven approach to help you visualize and resolve disconnects, redundancies, and gaps in your value delivery system. More than merely a tool to eliminate operational waste, value stream mapping is a highly effective means to transform leadership thinking, define strategy and priorities, and create customer-centric work flow.

In this detailed guide, business performance improvement experts Karen Martin and Mike Osterling present a practical way to deeply understand how work gets done--in any environment--and how to design improved work systems.

You'll learn how to: Prepare and engage your leadership team in the transformation process Gain a deep understanding about your current work systems and the related barriers to delivering value Design a future state that enables outstanding performance on all fronts Adopt the new design and lay the foundation for continued improvement

Whether you are a novice, an experienced improvement practitioner, or a leader, "Value Stream Mapping" will help you design and operate your business more effectively. And if your organization already uses value stream mapping, this book will help you improve your transformation efforts.

In today's rapid-fire business environment, there are too many problems to be solved and too many opportunities to be leveraged to operate without a highly effective means for accomplishing the important work to be done. Value stream mapping is the missing link in business management and, properly executed, has the power to address many business woes.

PRAISE FOR "VALUE STREAM MAPPING"

""Value stream mapping has evolved from its roots as a tool used by geeks to reimagine and reconfigure manufacturing operations to a process to enable deep organizational intervention and transformation. With Value Stream Mapping, Karen Martin and Mike Osterling provide an outstanding guide for practitioners engaged in the challenging work of improving the horizontal flow of value across organizations."" -- John Shook, Chairman and CEO, Lean Enterprise Institute, and author, Learning to See

""Despite decades of viewing value stream mapping as the core tool of Lean transformations, there is still confusion. Karen and Mike put mapping in its proper perspective as a methodology for getting high-performing teams to see waste, share a future state vision, and build meaningful actions that are carried out with passion and purpose."" -- Jeffrey Liker, author, The Toyota Way

""In Value Stream Mapping, Karen and Mike not only provide a great how-to book for transforming value streams, they also demonstrate the benefits that taking a holistic view can have on an organization's culture and commitment to customer value. There is something to learn for the novice and expert on every page."" -- Jeff Chester, Chief Revenue Officer & Senior Vice President, Availity

""Martin and Osterling have written an excellent book that shows you how to do value stream mapping and do it right. Follow their advice and your organization will get the profoundly radical change required to better serve your customers and create unprecedented profits and agility."" -- Brian Maskell, author, Practical Lean Accounting

""VSM is often misunderstood and underutilized. Strategically, it can be a Rosetta Stone to help bring disparate organizational silos together and a catalyst for stimulating and prioritizing enterprise-wide transformation. Karen and Mike have produced another terrific guide. Read it, practice it, share it, teach it."" -- Steve Bell, author, Run Grow Transform

""Value Stream Mapping is well worth picking up. It's a straightforward user's guide to constructing current-state and designing future-state value stream maps that help you visualize and improve your efforts to flow value to your customer."" -- Matthew May, author of The Laws of Subtraction

The business, commercial and public-sector world has changed dramatically since John Oakland wrote the first edition of Statistical Process Control - a practical guide in the mid-eighties. Then people were rediscovering statistical methods of 'quality control' and the book responded to an often desperate need to find out about the techniques and use them on data. Pressure over time from organizations supplying directly to the consumer, typically in the automotive and high technology sectors, forced those in charge of the supplying production and service operations to think more about preventing problems than how to find and fix them. Subsequent editions retained the 'took kit' approach of the first but included some of the 'philosophy' behind the techniques and their use. The theme which runs throughout the 7th edition is still processes - that require understanding, have variation, must be properly controlled, have a capability, and need improvement - the five sections of this new edition. SPC never has been and never will be simply a 'took kit' and in this book the authors provide, not only the instructional guide for the tools, but communicate the management practices which have become so vital to success in organizations throughout the world. The book is supported by the authors' extensive and latest consulting work within thousands of organisations worldwide. Fully updated to include real-life case studies, new research based on client work from an array of industries, and integration with the latest computer methods and Minitab software, the book also retains its valued textbook quality through clear learning objectives and end of chapter discussion questions. It can still serve as a textbook for both student and practicing engineers, scientists, technologists, managers and for anyone wishing to understand or implement modern statistical process control techniques.

This book explains supply chain management (SCM) using the strategy-structure-process-performance (SSPP) framework. Utilizing this well-known framework of contingency theory in the areas of strategic management and organizational design, SCM is firmly positioned among management theories. The author specifically proposes a theoretical foundation of SCM that will be relevant to such areas as operations management, logistics management, purchasing management, and marketing. Both the static and dynamic sides of SCM are reported. On the static side, supply chain strategies are divided into three patterns: efficiency-oriented, responsiveness-oriented, and the hybrid efficiency- and responsiveness-oriented pattern. For each strategy, suitable internal and external supply chain structures and processes are proposed. On the dynamic side, the big issue is to overcome performance trade-offs. Based on theories of organizational change, process change, and dynamic capabilities, the book presents a model of supply chain process change. On structure, the focus is on the role of an SCM steering department. Illustrative cases are included from such diverse industries as automobiles (Toyota and Nissan ), personal computers (Fujitsu), office equipment (Ricoh), air-conditioning (Daikin), tobacco (Japan Tobacco), chemicals and cosmetics (Kao), and casual fashion (Fast Retailing and Inditex).The strategy and organization of SCM is systematically presented on the basis of the SSPP framework. In particular, the relationships among three management elements-strategy, structure, and process-can be identified in an SCM context. From many of the cases contained in this volume, there emerges an understanding of how to analyze the success and failure factors of SCM using the SSPP framework. In addition, the reader sees not only the static side SCM such as process operation but also its dynamic side such as process innovation and process improvement.

Compiling strategies from more than 30 years of experience, this book provides numerous case studies that illustrate the implementation of noise control applications, as well as solutions to common dilemmas encountered in noise reduction processes. It offers methods for predicting the noise generation level of common systems such as fans, motors, compressors, and cooling towers, selecting the appropriate equipment to monitor sound properties, assessing the severity of environmental noise, modifying the sources, transmission paths, and receivers of sound, estimating sound pressure levels, designing mufflers, silencers, barriers, and enclosures, and isolating machine vibration.

- Sidney Dekker examines how decades of deregulation and privatization have only led to a greater burden of compliance, and why, with so many rules to ensure safety, things can still go spectacularly wrong. - Written for all those with a vested interest in understanding the actual nature of organizational safety and performance, and in doing so make tangible improvements. - The first in a unique trilogy, this book complements Dekker's many best-sellers while broadening his appeal way beyond safety-critical industries.

Managers trying to do a better job have plenty flavors of the month to choose from: total quality management, continuous improvement, empowerment, teamwork-the list is endless.

Everyone is searching for a magic bullet to improve productivity; however, they would have greater success in relying on the core principles of effective management, identified more than fifty years ago.

Scholars over the years have presented the principles from different viewpoints and with different terminology, but it boils down to this: Employees want to be masters of their own fate and to have a real sense of ownership. When provided with an organizational climate that allows this, employees are able to use their own intrinsic motivation to improve productivity and maintain high quality and good service.

Good managers know that people are the only sustainable competitive advantage. They require practical guidance and tools, not flavors of the month, to support employees in realizing their full potential. Create and sustain a productive workplace from the moment you hire an employee with Core Management Principles.

For graduate level courses in Operations Management or Business Processes. A structured, data-driven approach to understanding core operations management concepts. Anupindi shows how managers can design and manage process structure and process drivers to improve the performance of any business process. The third edition retains the general process view paradigm while providing a sharper, more streamlined presentation of the development of ideas in each chapter-all of which are illustrated with contemporary examples from practice.

The aim of this book is to present quantitative and qualitative aspects of logistics operations supporting recycling and reuse. In individual chapters, the authors address various issues related to reverse network configuration and the organization of collection, transportation, warehousing and reprocessing activities. Moreover a number of best practice examples from different countries and industries are provided. This book will be a valuable resource for both academics and practitioners who want to deepen their knowledge of logistics operations and management for recycling and reuse.

Building on the foundations of the first edition, this comprehensive textbook remains a vital tool for postgraduate students seeking to understand the principles of service operations management, and for undergraduate students specializing in hospitality, tourism and public sector management. With services accounting for 70 percent of employment and growth in our economy, this textbook explains what is needed to ensure the most efficient and effective service operations are delivered. Covering not-for-profit agencies, charities, Non-Governmental Organisations (NGOs) and utilities alongside finance, healthcare and commercial companies, this guide explores the essentials of service operations management with its innovative approach to delivering customers' imperatives in services. Written in a clear and accessible manner this updated second edition: takes an increased international perspective on service operations is updated to reflect the most significant changes in service operations management, and to provide enhanced coverage of areas touched on in the first edition includes new and updated international case studies in each chapter, ideal for use in the classroom, reflecting the increased globalisation of service operations, with internationalising updates to include content suitable for a global audience covers mobile technology and presents the author's own research embracing big data analytics and neurolinguistics in building customer service systems expands coverage of process-reengineering and service flows, business process assessments, and developing economies.

The ISO 9001 standard is brief and fairly straightforward, unlike a commonly held misconception. An ISO 9001-based quality management system has something to offer any organization regardless of size or type of industry, or even the kind of product or service an organization provides. The ISO 9001 Quality Procedures for Quality Management Systems comes with over 400 pages of practical documentation designed to help you comply with the latest version of the ISO 9001 standard. You don't need to start from scratch... it's already done for you

For undergraduate and graduate courses in Logistics. A market-leading text, Contemporary Logistics eplores modern logistics from a managerial perspective. These are characterised by geopolitical tensions in parts of the world, steadily increasing trade, supply chain vulnerabilities caused by severe natural disasters, and an unabated pace of technological advancement. In it, readers see theory come to life through timely, practical, and eciting coverage of logistics fundamentals, and challenges and opportunities for logistics managers in today's dynamic global landscape. This edition provides the most up-to-date insights and perspectives sourced from reviewers, adopters, and other stakeholders.

As companies and organizations continue to grow economically, it has become pertinent to also implement business and management practices that help relieve environmental and social stressors created by manufacturing processes. Strategic Management of Sustainable Manufacturing Operations features an inclusive overview of various management practices that contribute to the sustainability efforts of an organization. Highlighting successful techniques being implemented and utilized by different companies, this publication is an essential reference source for researchers, academics, consultants, policy makers, and practitioners interested in sustainable performance measurement, supply chain design, and operations management.

ISO 9001 is known throughout the world as the gold standard for quality process improvement, but quality assurances experts are also discovering the power of CMMI (Capability Maturity Model Integration). This text explores how these two models can be used together to improve process quality by quantum leaps. It shows how organizations can streamline their quality process improvement programmes by capitalizing on the similarities both models share while minimizing their differences. The authors demonstrate that organizations can save valuable resources and money as they improve quality by moving towards both ISO 9001:2000 and CMMI compliance certification.

This book provides a consistent and holistic managerial approach to product management and presents a practical and comprehensive methodology (roles, processes, tasks, and deliverables) that covers all aspects of product management. It helps students of product management, product management practitioners, product management organizations, and corporations understand the value, theory, and implementation of product management. It outlines a practical approach to clarify role definitions, identify responsibilities, define processes and deliverables, and improve the ability to communicate with stakeholders. The book details the fundamentals of the Blackblot Product Manager's Toolkit (R) (PMTK) product management methodology, a globally adopted best practice.

Business Processes: Operational Solutions for SAP Implementation deals with enterprise resource planning (ERP) systems implementation, and also business operations/processes and information systems to support business operations/processes. There are a large number of books treating ERP implementation, operations management and information systems separately, but books dedicated to all three topics applied to practical issues of ERP implementation are scarce. However, teaching ERP merely as software does not work. Uniting these three topics in one book allows the reader to avoid the problems of teaching separate fields and then connecting them in one complex solution, providing the opportunity to better educate students.

This book addresses Integrated Design Engineering (IDE), which represents a further development of Integrated Product Development (IPD) into an interdisciplinary model for both a human-centred and holistic product development. The book covers the systematic use of integrated, interdisciplinary, holistic and computer-aided strategies, methods and tools for the development of products and services, taking into account the entire product lifecycle. Being applicable to various kinds of products (manufactured, software, services, etc.), it helps readers to approach product development in a synthesised and integrated way. The book explains the basic principles of IDE and its practical application. IDE's usefulness has been demonstrated in case studies on actual industrial projects carried out by all book authors. A neutral methodology is supplied that allows the reader to choose the appropriate working practices and performance assessment techniques to develop their product quickly and efficiently. Given its manifold topics, the book offers a valuable reference guide for students in engineering, industrial design, economics and computer science, product developers and managers in industry, as well as industrial engineers and technicians.

"Corporate and investor needs for profits are being met with painful cost cutting and a blind adoption of outsourcing. Our organizations look for successes and advantages onshore, offshore and, in fact, "anyshore." We struggle for change, success, and sustainability, but we persistently underestimate and misalign the resources, skills, and efforts needed. The changes based in the fundamentals of realignments and innovations have been lost, and as a result, so has our collective ability to sustain the initiatives. We've lost our innovative abilities.

"Innovative Relevance" is not just about increases in productivity, loss of domestic jobs, cultural differences, cash flow, and most recently the certification of our financial statements. It also addresses the focused utilization of multiple disciplines that are seldom practiced today--ethics, integrity, passion, and consistency.

"Innovative Relevance" represents the pragmatic prescription for globalized workforces and operations. It creates the sustainable, repeatable, and measurable roadmap for change. Without relevance, many an approach or set of facts will suffice."

In this book we have introduced the basics of the federal budget process, provided an historical background on the foundation and development of the budget process, indicated how defense spending may be measured and how it impacts the economy, described and analyzed how Planning, Programming, Budgeting and Execution System (PPBES) operates and should function to produce the annual defense budget proposal to Congress, analyzed the role of Congress in debating and deciding on defense appropriations and the politics of the budgetary process including the use of supplemental appropriations to fund national defense, analyzed budget execution dynamics, identified the principal participants in the defense budget process in the Pentagon and military commands, assessed federal and Department of Defense (DoD) financial management and business process challenges and issues, and described the processes used to resource acquisition of defense war fighting assets, including reforms in acquisition and linkages between PPBES and the defense acquisition process.

This book introduces the main concepts of manufacturing systems and presents several evaluation approaches for these systems' evaluation. The relevant macroergonomics methods are summarized and the theoretical framework for Macroergonomic Compatibility construct is explained. This book presents a Macroergonomic Compatibility Model which proposes an instrument in the form of a Macroergonomic. The authors introduce a methodology to obtain a novel Macroergonomic Compatibility Index that enables manufacturing companies to assess and follow their progress on the implementation of macroergonomics practices.