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Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management

The Security Risk Handbook - Assess, Survey, Audit (Hardcover): Charles Swanson The Security Risk Handbook - Assess, Survey, Audit (Hardcover)
Charles Swanson
R3,761 Discovery Miles 37 610 Ships in 12 - 17 working days

There is a gap in provision of official guidelines and standards for security professionals. This is the first book that provides harmonized guidance on security assessment, survey and audit. Packed full of practical tools and guides for implementation. The book can be used across a number of different and key sectors, including aviation, maritime, corporate security, retail security, critical national infrastructure security.

The Concise Prince2(r) - Principles and Essential Themes (Paperback, 3rd Three ed.): IT Governance The Concise Prince2(r) - Principles and Essential Themes (Paperback, 3rd Three ed.)
IT Governance
R471 Discovery Miles 4 710 Ships in 12 - 17 working days

Succeed as a PRINCE2(R) practitioner with this concise overview. PRINCE2 is the leading model for effective project management methodology. PRINCE2 certification will help you implement projects across your organisation efficiently, creating a controlled and manageable environment for employees. This guide explains the fundamental principles of PRINCE2 2017, enabling you to review essential themes before taking your PRINCE2 Foundation exam. Following accreditation, it serves as a reference guide to help you manage ongoing PRINCE2 projects within your organisation. Ideal for anyone involved with implementing a new project that uses the PRINCE2 framework, whether you are a student, project board member or team manager, this guide will help you: Prepare for your PRINCE2 2017 Foundation exam; Implement PRINCE2-aligned projects; and Enhance your skills as a PRINCE2 practitioner. Key features: Concise summary of the fundamental principles and themes of PRINCE2 2017. Clear and comprehensible format. Serves as a reference guide while you manage ongoing PRINCE2 projects. New for the third edition: Updated to align with PRINCE2 2017. New diagrams to aid understanding of the framework. A succinct reference guide that summarises the key elements of PRINCE2 2017 - buy this book today to get the help and guidance you need!

Food Supply Chain Management - Building a Sustainable Future (Paperback, 2nd edition): Madeleine Pullman, Zhaohui Wu Food Supply Chain Management - Building a Sustainable Future (Paperback, 2nd edition)
Madeleine Pullman, Zhaohui Wu
R2,617 Discovery Miles 26 170 Ships in 9 - 15 working days

This fully updated new edition of a respected text retains the original's comprehensive and practical approach to food supply chain management, and introduces a global perspective and a wide range of new material. More than ever, this is the food supply chain management textbook. With an introduction that speaks to academic and non-academic audiences alike, the second edition of Food Supply Chain Management covers all-new topics such as cold chain management, "last mile" logistics, blockchain and traceability in the food supply chain, and the implications of global trade and climate change. Case studies examine the farm-to-table movement, sustainable co-ops, and more, with "quick facts" and mini-cases that are engaging and thought-provoking. This textbook is appropriate for upper-level undergraduate and postgraduate students of agricultural business, natural resources, and food science, as well as supply chain management students. Supporting online materials include lecture slides, test banks, and instructor manuals.

The Company Democracy Model - Creating Innovative Democratic Work Cultures for Effective Organizational Knowledge-Based... The Company Democracy Model - Creating Innovative Democratic Work Cultures for Effective Organizational Knowledge-Based Management and Leadership (Paperback)
Evangelos Markopoulos, Hannu Vanharanta
R1,677 Discovery Miles 16 770 Ships in 9 - 15 working days

Company democracy is often misunderstood in the business context as democracy is usually related to politics. In this book, the authors present a different dimension. They focus first on democracy from an organizational culture perspective and then offer employees opportunities to understand and apply democracy from the company floor level. The Company Democracy Model (CDM) is an industry-wide, practical methodology for knowledge management utilization under applied philosophical thinking. The model progresses through a framework in which an organizational evolutionary spiral method empowers the creation of knowledge-based democratic cultures for wise and effective strategic management and leadership. This new innovative methodology, supported with techniques and processes, can gain/create many ideas, insights, innovations, new products, and services that can benefit a company. One purpose of using the model is to create a robust conceptual framework as a theoretical basis for a business strategy that promotes sustainable, continuous, and democratic development. Another purpose is to emphasize the importance of intellectual capital and compare capital-related and human-related business issues in shaping a company's competitiveness, profitability, productivity, performance, and shared value. A third purpose is to use its symbolic infrastructure that builds solid democratic systems for viable business development and management. Finally, the described purposes give the reader new ideas to change and improve the design of business activities in a collective and modern democratic way.

Multi-Criteria Decision Models in Software Reliability - Methods and Applications (Hardcover): Ashish Mishra, Nguyen Thi Dieu... Multi-Criteria Decision Models in Software Reliability - Methods and Applications (Hardcover)
Ashish Mishra, Nguyen Thi Dieu Linh, Manish Bhardwaj, Carla M. A. Pinto
R3,638 Discovery Miles 36 380 Ships in 12 - 17 working days

This book provides insights into contemporary issues and challenges in multi-criteria decision models. It is a useful guide for identifying, understanding and categorising multi-criteria decision models, and ultimately implementing the analysis for effective decision-making. The use of multi-criteria decision models in software reliability engineering is a relatively new field of study, and this book collects all the latest methodologies, tools and techniques in one single volume. It covers model selection, assessment, resource allocation, release management, up-grade planning, open-source systems, bug tracking system management and defect prediction. Multi-Criteria Decision Models in Software Reliability: Methods and Applications will cater to researchers, academicians, post-graduate students, software developers, software reliability engineers and IT managers.

Managing Business Projects - The Essentials (Hardcover): Frank Einhorn Managing Business Projects - The Essentials (Hardcover)
Frank Einhorn
R3,665 Discovery Miles 36 650 Ships in 12 - 17 working days

Unique selling point: A project management book that focuses on managing projects in business Core audience: Project and business managers Place in the market: Professional book that can be used for continuing education

Container Logistics and Maritime Transport (Paperback): Dong-Ping Song Container Logistics and Maritime Transport (Paperback)
Dong-Ping Song
R1,234 Discovery Miles 12 340 Ships in 12 - 17 working days

This book provides a coherent and systematic view of the key concepts, principles, and techniques in maritime container transport and logistics chains including all the main segments: international maritime trade and logistics, freight logistics, container logistics, vessel logistics, port and terminal management, and sustainability issues in maritime transport. Container Logistics and Maritime Transport emphasizes analytical methods and current optimization models to tackle challenging issues in maritime transport and logistics. This book takes a holistic approach to cover all the main segments of the container shipping supply chains to achieve an efficient and effective logistics service system across the entire global transport chain. Sustainability issues such as social concern and carbon emissions from shipping and ports are also discussed. Each maritime transport segment is addressed using an approach from qualitative/descriptive analytics to quantitative/prescriptive analytics. Cutting-edge optimization models are presented and explained to tackle various strategic, tactical, and operational planning problems. The book will help readers better understand operations management in global maritime container transport chain. It will also provide practical principles and effective techniques and tools for researchers to push forward the frontiers of knowledge and for practitioners to implement decision support systems. It will be directly relevant to academic courses related to maritime transport, maritime logistics, transport management, international shipping, port management, container shipping, container logistics, shipping supply chain, and international logistics.

Business Model Innovation - New Frontiers and Perspectives (Paperback): S M Riad Shams, Demetris Vrontis, Yaakov Weber,... Business Model Innovation - New Frontiers and Perspectives (Paperback)
S M Riad Shams, Demetris Vrontis, Yaakov Weber, Evangelos Tsoukatos Rogdia, Gabriele Santoro
R1,206 Discovery Miles 12 060 Ships in 12 - 17 working days

There has been growing interest on business models among academics and practitioners in recent years, as business model describes how an organization creates, distributes and captures value and, therefore, can be considered the DNA of the organization. Recently, factors related to digital transformation, the vital role of sustainability and social aspects, along with an increasing globalization, have pushed towards radical transformations in business models. This book aims to further our knowledge on business model innovation in new contexts of analysis and with new perspectives of investigation. Insights from business model innovation are presented from studies focusing on start-ups, small businesses and large businesses to provide a bigger picture on new dynamics connected to digital transformation, sustainability, new global relationships. As such, the scope is on new ways to create value, new components and dynamics (such as digitalization and sustainability) concerning the key elements of the business model (value creation, value configuration and value capture), and new relationships between actors that may foster business model innovation. It represents a valuable resource for practitioners willing to innovate business models, academics aiming at finding new research lines, and students keen to learn more about business models.

Platform Labour and Global Logistics - A Research Companion (Hardcover): Immanuel Ness Platform Labour and Global Logistics - A Research Companion (Hardcover)
Immanuel Ness
R4,662 Discovery Miles 46 620 Ships in 12 - 17 working days

Over the past 50 years the global labour market is transforming from reliable employment to low-wage and unstable informal and precarious jobs. This ineluctable shift is a consequence of the concentrated application of neoliberalism since the 1980s, as capitalism is converting standardised labour markets in the developed Global North into contingent and informal labour. Platform Labour and Global Logistics: A Research Companion examines the most important developments and features of global logistics and the emergence of the platform economy through historical comparative chapters and case studies. Part I surveys the logistics revolution and its impact on labour in key sectors of the global economy and probes the viability of the platform as a generator of economic and financial growth and innovation. The chapters of Part 1 offer a fulsome analysis and critique of the economic and technical reconfiguration brought on by neoliberal capitalism and the diffusion of the platform and logistics as a feasible model into the future. Part II examines labour restructuring from standardized to informal work through the platform and information technology, and the political and environmental challenges to labour. Part III provides global case studies on the informal economy through case studies of crucial economies where the platform has become dominant, and Part IV examines how the platform has contributed to geographic mobility and labour migration, and the consequences on workers. Platform Labour and Global Logistics: A Research Companion presents a unique contribution to the political economy literature through highlighting the significance of the impact of the platform and logistics on the working class and potential challenges from labour across the world. This book is intended for academics, researchers and students studying technological innovation, global supply chains, labour restructuring, and worker resistance.

Strategic Portfolio Management - In the Multi-Project and Program Organisation (Hardcover): Pete Harpum, Katy Angliss Strategic Portfolio Management - In the Multi-Project and Program Organisation (Hardcover)
Pete Harpum, Katy Angliss
R3,813 Discovery Miles 38 130 Ships in 12 - 17 working days

This book provides a powerful insight into strategic portfolio management and its central role in the delivery of organisational strategy, maximisation of value creation, and efficient allocation of resources and capabilities to achieve organisational strategic objectives. The book makes a valuable contribution to the development of thinking on the translation of strategy into actionable work. Whether you are a senior manager building a high-performing strategic portfolio for your organisation or an academic searching for new perspectives on strategy execution through portfolio management, you will find great significance in this book. Twenty-eight chapters in four sections provide multiple perspectives on the topic, with in-depth guidance on organisational design for strategic portfolio management and covering all process, capability, and leadership aspects of strategic portfolio management. The book includes several detailed case studies for the effective deployment of strategic portfolios, bringing together theory and practice for strategic portfolio management. This book is particularly valuable for advanced undergraduate and postgraduate students of project and portfolio management, strategic management, and leadership who are looking to expand their knowledge within the multi-project environment. Highly practical and logical in its structure, it also shows project management professionals how to effectively manage their business portfolios and align this with their business strategy.

AI Meets BI - Artificial Intelligence and Business Intelligence (Paperback): Lakshman Bulusu, Rosendo Abellera AI Meets BI - Artificial Intelligence and Business Intelligence (Paperback)
Lakshman Bulusu, Rosendo Abellera
R1,281 Discovery Miles 12 810 Ships in 9 - 15 working days

With the emergence of Artificial Intelligence (AI) in the business world, a new era of Business Intelligence (BI) has been ushered in to create real-world business solutions using analytics. BI developers and practitioners now have tools and technologies to create systems and solutions to guide effective decision making. Decisions can be made on the basis of more reliable and accurate information and intelligence, which can lead to valuable, actionable insights for business. Previously, BI professionals were stymied by bad or incomplete data, poorly architected solutions, or even just outright incapable systems or resources. With the advent of AI, BI has new possibilities for effectiveness. This is a long-awaited phase for practitioners and developers and, moreover, for executives and leaders relying on knowledgeable and intelligent decision making for their organizations. Beginning with an outline of the traditional methods for implementing BI in the enterprise and how BI has evolved into using self-service analytics, data discovery, and most recently AI, AI Meets BI first lays out the three typical architectures of the first, second, and third generations of BI. It then takes an in-depth look at various types of analytics and highlights how each of these can be implemented using AI-enabled algorithms and deep learning models. The crux of the book is four industry use cases. They describe how an enterprise can access, assess, and perform analytics on data by way of discovering data, defining key metrics that enable the same, defining governance rules, and activating metadata for AI/ML recommendations. Explaining the implementation specifics of each of these four use cases by way of using various AI-enabled machine learning and deep learning algorithms, this book provides complete code for each of the implementations, along with the output of the code, supplemented by visuals that aid in BI-enabled decision making. Concluding with a brief discussion of the cognitive computing aspects of AI, the book looks at future trends, including augmented analytics, automated and autonomous BI, and security and governance of AI-powered BI.

Sustainable Self-Governance in Businesses and Society - The Viable System Model in Action (Hardcover): Angela Espinosa Sustainable Self-Governance in Businesses and Society - The Viable System Model in Action (Hardcover)
Angela Espinosa
R3,782 Discovery Miles 37 820 Ships in 12 - 17 working days

Sustainable Self-Governance in Businesses and Society offers a sound introduction to Stafford Beer's Viable System Model (VSM) and clarifies its relevance to support organisational sustainability and self-governance. While the VSM has been known since the early 1980s, it hasn't been always easy to understand and to apply. It explains the self-transformation methodology to analyse the way organisations manage (or not) their complexity and govern themselves. The work is supported by multiple examples of application in organisations of all scales - from small to multi-national corporations and from organised social networks to communities and national organisations. It clarifies the relevance of Beer's theory to support systemic learning and change in organisations, and to coach them to self-organise and self-govern. Readers interested in further understanding insights from complex systems and cybernetics theories for designing and transforming organisations will benefit from this book, as it works to offer very detailed insights on how to put the VSM theory into practice. It clarifies how it improves adaptive capabilities, agile and self-regulated structures, more capable of fully implementing corporate sustainability strategies and self-governing themselves. The chapters provide key reading for managers, consultants, practitioners, and post-graduate students working in organisational transformation, governance, and sustainability.

Performance and Innovation in the Public Sector - Managing for Results (Hardcover, 3rd edition): Evan M Berman, Imane... Performance and Innovation in the Public Sector - Managing for Results (Hardcover, 3rd edition)
Evan M Berman, Imane Hijal-Moghrabi
R3,774 Discovery Miles 37 740 Ships in 12 - 17 working days

Tightly written integration of recent scholarship, proven theories, and practice-based examples Increased use of world-wide contexts and examples, reflecting continuing development and dissemination of applications, and need for international appeal and awareness Two new chapters on innovation and bringing performance to governance

Agile Learning and Management in a Digital Age - Dialogic Leadership (Hardcover): David Kergel, Birte Heidkamp-Kergel, Michael... Agile Learning and Management in a Digital Age - Dialogic Leadership (Hardcover)
David Kergel, Birte Heidkamp-Kergel, Michael Paulsen, Hanne Norreklit
R3,771 Discovery Miles 37 710 Ships in 12 - 17 working days

This book offers a detailed theoretical analysis of the fields of learning and management in the digital age. Taking an interdisciplinary approach, it opens a dialogue between agile management theory and agile learning theory. The book argues that there is a tension between participative and action-orientated approaches on the one hand and neoliberal enclosure of the actor on the other hand. It takes this as an opportunity for interdisciplinary dialogue between learning theories and management concepts. With contributions from a range of international experts, chapters discuss the need for suitable theoretical, epistemological, and ethical foundations as well as practice-orientated methods for learning and management to implement appropriate strategies and meet educational challenges. This highly topical book will be of great interest to academics, postgraduate students, and researchers in the fields of digital learning, educational theory, management theory, and communication studies.

Predictive Analytics - Modeling and Optimization (Hardcover): Vijay Kumar, Mangey Ram Predictive Analytics - Modeling and Optimization (Hardcover)
Vijay Kumar, Mangey Ram
R3,995 Discovery Miles 39 950 Ships in 9 - 15 working days

Predictive analytics refers to making predictions about the future based on different parameters which are historical data, machine learning, and artificial intelligence. This book provides the most recent advances in the field along with case studies and real-world examples. It discusses predictive modeling and analytics in reliability engineering and introduces current achievements and applications of artificial intelligence, data mining, and other techniques in supply chain management. It covers applications to reliability engineering practice, presents numerous examples to illustrate the theoretical results, and considers and analyses case studies and real-word examples. The book is written for researchers and practitioners in the field of system reliability, quality, supply chain management, and logistics management. Students taking courses in these areas will also find this book of interest.

Caring Deeply About Church Planting - Twelve Keys from the Life of Jesus (Paperback): Rich Kao Caring Deeply About Church Planting - Twelve Keys from the Life of Jesus (Paperback)
Rich Kao
R748 Discovery Miles 7 480 Ships in 9 - 15 working days

Never has the need for church planting been more acute or more necessary. The world around us is beset with problems of every kind-political, social, economic, racial, and moral. The list is endless, and the difficulties are systemic and entrenched. The best minds, institutions, and efforts are being marshaled to address these problems, but are we getting to the root issues? Could it be that the solutions lie elsewhere? Indeed, the greatest reformer to ever live told us the hope we need comes from the church. Yes, the church, as anemic and as irrelevant as it may seem to some (or many). Jesus said of the community He would birth, "You are the light of the world and the salt of the earth" (Matt. 5:13-14). The church, in all its forms, from small to big, whether found in the countryside or in megacities is God's redeeming force for society, for culture, and for the nations. The church is God's secret weapon and His change agent for the world. He's all in on the church. As such the church is God's organizational servant on the earth. It's to be an enterprise of the highest quality. It's to sparkle with kingdom power, love, and truth. As Ephesians 3:10 states, "[God's] intent was that now, through the church, the manifold wisdom of God should be made known to the rulers and authorities in the heavenly realms." For such a task, outstanding leaders are needed. Great leaders are not just for the arenas of business, politics, or the military. The church must also focus on recruiting, training, and deploying the best. As the leader goes, so goes the organization. This book assists in the great endeavor of planting churches. It gives church planters a biblical and conceptual framework so they can be armed with a map for how to go about establishing new works. This framework is rooted in the humble yet glorious, small yet significant, quiet yet powerful ways of Jesus.

Strategic IT Governance 2.0 - How CIOs Succeed at Digital Innovation (Hardcover): Philip Weinzimer Strategic IT Governance 2.0 - How CIOs Succeed at Digital Innovation (Hardcover)
Philip Weinzimer
R3,352 Discovery Miles 33 520 Ships in 12 - 17 working days

Align IT projects strategically to achieve business goals and objectives Project management and leadership to seize opportunities and manage threats Build and follow a roadmap to implement strategic governance Assess and improve project management capabilities Includes templates and case studies

International Examples of Lean in Healthcare - Case Studies of Best Practices (Hardcover): Elaine Mead, Cameron Stark, Maimie... International Examples of Lean in Healthcare - Case Studies of Best Practices (Hardcover)
Elaine Mead, Cameron Stark, Maimie Thompson
R3,773 Discovery Miles 37 730 Ships in 12 - 17 working days

Typically entrenched and systemic, healthcare problems require the sort of comprehensive solutions that can only be addressed by a change in culture and a shift in thinking. Organizations around the world are using Lean to redesign care and improve processes in a way that achieves and sustains meaningful results for patients, staff, physicians, and health systems. This book demonstrates how honest appraisal, intelligent planning, and vigilant follow-up have led to dramatic improvements in a variety of healthcare settings across the world. It teaches us how innovative organizations can find sustainable solutions to seemingly intractable problems by following a path guided by Lean Thinking. Lean methods may not solve every healthcare problem, but as these cases prove, changing a culture rather than personnel results in more effective sustainable change. This multi-authored book provides expert descriptions of Lean methods and their application in healthcare, written by the people who developed and tested the methods in healthcare settings. Each chapter brings together a description of the technique or approach, with examples of application in practice from the author's own practice. Authors use an engaging approach to their narrative, with examples from their personal experience or engagement being described to illustrate the practical application of theoretic approaches. In painting a picture of the environment in which these tools and techniques have been applied, readers will understand the transferability to their own workplace environment. This will be an opportunity to tell real stories of the application of Lean in healthcare and give readers the opportunity to learn from people from across the world, on subjects on which they are acknowledged topic experts, based on day-to-day Lean practice.

Catastrophic Incidents - Prevention and Failure (Hardcover): Trevor J. Hughes Catastrophic Incidents - Prevention and Failure (Hardcover)
Trevor J. Hughes
R4,115 Discovery Miles 41 150 Ships in 12 - 17 working days

This interesting book offers an analysis of man-made catastrophes and asks why they continue to occur. 87 catastrophes or near-catastrophes, including high profile cases such as the Bhopal gas disaster, Grenfell Tower, Shoreham Air Show crash, Brumadinho dam collapse and Fukushima Daiichi, are described together with the reasons why they occurred and why over 50 different safety management approaches and techniques failed to prevent them. Featuring 63 eye opening stories from the author's own personal experience and over 200 pitfalls in safety management approaches, this title is illustrated by 24 hypothetical cases in which the reader is asked to consider the approach they would take. Safety management techniques discussed include operating practices, personnel selection and emergency response. Safety management approaches including safety governance in organisations, along with the role of government and local authorities using the instruments of the law are extensively discussed. The work concludes with imaginative and creative ways forward with the aim to make considerable progress and to potentially eliminate man-made catastrophes for good. This title will be an ideal read for safety managers and engineers, community leaders in civic duties or labour union roles and professionals tasked with stopping and mitigating the impacts of man-made catastrophes, along with non-technical readers who are curious and concerned.

Workplace Culture Matters - Developing Leaders Who Respect People and Deliver Robust Results (Hardcover): Robert B. Camp Workplace Culture Matters - Developing Leaders Who Respect People and Deliver Robust Results (Hardcover)
Robert B. Camp
R3,196 Discovery Miles 31 960 Ships in 12 - 17 working days

Written in a novel format, this book addresses the challenge of changing a "sick" culture. Some organizations wake up one day and realize they have become something they never intended. Their employees run scared. There is no innovation, only blind obedience. There are warlords within the ranks of management, and they fight over turf without considering the best interests of customers, their employees, or their organization as a whole. At the Charleston, SC, branch of Copper-Bottom Insurance, the wakeup call comes when an employee files a lawsuit against the company and its leaders. The Charleston division Vice President, Jack Simmons, is put on probation and given an ultimatum: "Change the culture!" Jack understands the "or be fired" implication all too well. He scrambles to find help and runs into an old friend, Don Spears, from Friedman Electronics. With Don's help, Jack begins the journey that will heal his organization. In the course of their first visit, Don and his Director of Continuous Improvement, Tim Stark, help Jack to make an important discovery: Copper-Bottom's executives are not showing their people respect. Don and Tim point to the following observations as proof. Copper-Bottom leaders are Using top-down, "command-and-control" leadership behaviors rather than recognizing their people as Subject Matter Experts and listening to them Issuing instructions to their people rather than observing then improving performance through coaching Keeping employees in the dark as to the impact their work has on the organization's mission Unaware of the obstacles in their people's paths; hence, never using the authority of their positions to remove those obstacles Staying in their offices, aloof to the difficulties their subordinates face As Don and Tim see it, Copper-Bottom's problems stem from the way its leaders lead. After the executive who precipitated the lawsuit is let go, the Friedman team begins the process of teaching Copper-Bottom's executives that a healthy culture begins at the leadership level. Don, Friedman's General Manager, states that cultures change when their leaders change. In short, leaders need to initiate the changes in the culture by first demonstrating the desired behavior. So begins the process of reeducating Copper-Bottom's leaders in the difference between managing and leading. In short order, Tim begins to work with Jack's leadership team while Don takes Jack to Friedman's Oakland facility. There Jack learns To first concentrate on surrounding himself with the right people The importance of top-down metrics to which leaders first hold themselves accountable Cascading their metrics (KPIs) down through their organization and using a dialog about them as a way of developing relationships of respect Although a long way from complete, by the end of Jack's six-month probation, Copper-Bottom has made significant strides and is well on its way to changing its culture. Jack will learn that he is not the only one to appreciate the new developments.

A Systematic Guide to Leadership Selection Using Total Quality Management Techniques (Hardcover): Luis Rabelo, Ahmed Elattar,... A Systematic Guide to Leadership Selection Using Total Quality Management Techniques (Hardcover)
Luis Rabelo, Ahmed Elattar, Hamed M. Almalki, Charles W Davis Jr
R1,408 Discovery Miles 14 080 Ships in 9 - 15 working days

The old cliche states that not every manager is a leader, but the more important part of that sentiment is that to be a good manager, one has to be a good leader. This perception is because good managers do more than manage. They have to lead by inspiration, they have to lead by example, and they have to lead through the best times for their organizations as well as the absolute worst times. A Systematic Guide to Leadership Selection Using Total Quality Management Techniques identifies the application gap and presents a methodology based on Total Quality Management (TQM) to support the guidance of a process to select leadership (at any level of the organization). A modification to the House of Quality and a product of the Massachusetts Institute of Technology is presented and discussed as the core of a leader selection process. Two case studies are used to reinforce the concepts and applications. Finally, the book introduces some experiments for leadership development using virtual worlds and ends with a note for the future using the metaverse and digital twins for leadership. The book is intended for professionals and executives wanting to learn more about leader selection, engineering and business students, directors of human resources, and researchers in the field of leadership.

Estimating and Measurement for Simple Building Works in Hong Kong (Paperback): Caroline T. W. Chan Estimating and Measurement for Simple Building Works in Hong Kong (Paperback)
Caroline T. W. Chan
R1,386 Discovery Miles 13 860 Ships in 9 - 15 working days

This book is an introductory text on building measurement and estimating for simple buildings in Hong Kong, based on the Hong Kong Standard Method of Measurement of Building Works 4th Edition Revised 2018 (HKSMM4 Rev 2018). It provides a toolkit for students and surveying technicians who are new to the subject. This second edition updates the contents in line with the HKSMM4 Rev 2018 and incorporates the latest industry developments such as BIM. The main text is divided into five parts following the development of a typical project. Part 1, Building the project team, introduces the team setup for a typical project. Part 2, Deciding the procurement strategy, explains the various procurement decisions to be made by an employer before any cost estimating and measurement work takes place. Part 3, Preparing for tender, covers the tendering methods, tender documentation and approximate estimating techniques used by Quantity Surveyors. Part 4, Measuring quantities, introduces measurement principles and HKSMM4 Rev 2018, followed by a detailed review of the measurement methods for each major trade, with worked examples. Part 5, Estimating unit rates, explores the basic techniques for unit rate preparation. The book contains worked examples from real Hong Kong building projects, self-assessment questions, reminders and points of note. It is essential reading for Hong Kong construction and surveying students, international Quantity Surveyors working in the local area and those wanting international examples of Quantity Surveryors practice.

Sustainable Logistics - How to Address and Overcome the Major Issues and Challenges (Hardcover): Joanna Domagala, Aleksandra... Sustainable Logistics - How to Address and Overcome the Major Issues and Challenges (Hardcover)
Joanna Domagala, Aleksandra Gorecka, Monika Roman
R3,937 Discovery Miles 39 370 Ships in 12 - 17 working days

Logistics refers to the processes that start with resources and their acquisition, storage, and transportation to their destination. The concept is crucial in business -- particularly for the manufacturing sector -- to understand, manage, and control how resources are handled and progress through the whole supply chain. Now, there is a strong trend to focus on sustainability and eco-friendly solutions in logistics. Processes based on both technology and management need innovations and detailed implementation steps to achieve a satisfactory level of sustainability. This book explores how and where innovations can be implemented to provide a wide approach to sustainability in logistics. It addresses the main challenges affecting modern and sustainable logistics and supply chains and is organized according to six main themes: supply chain management; information intelligent hubs (e.g. warehouse and cities); sustainable transportation; technology for logistics; reverse logistics; and city logistics. The key results presented are based on both extensive types of research and business cases. The overarching advanced logistics and supply chain concepts at the heart of this book contribute to a sustainable intelligent logistics and transport system by making it more efficient, reliable, environmentally friendly, and competitive. Essentially, this book presents the most current research related to sustainability in logistics activities and addresses the theoretical background of sustainability and its significance for logistics, the challenges in supply chains and transportation, and possible solutions for more sustainable logistics systems.

Logistics, Transport and the COVID-19 Crisis - Managing and Operating Logistics Processes (Hardcover): Bogdan Nogalski, Jacek... Logistics, Transport and the COVID-19 Crisis - Managing and Operating Logistics Processes (Hardcover)
Bogdan Nogalski, Jacek Wozniak, Wioletta Sylwia Wereda
R3,768 Discovery Miles 37 680 Ships in 12 - 17 working days

Under and post COVID-19 conditions, companies are adapting to smart ways of operating and managing logistics processes to counteract the negative implications of the pandemic. This book offers an analysis and guidance on how to manage these processes, including transport, inventory, operations and waste management, to meet the complex need of enterprises. This edited collection presents selected and key aspects of the implementation of logistics processes in the conditions of the COVID-19 pandemic, enriched with empirical analyses and international examples. The book is a contribution to the considerations on the role and importance of logistics processes in the management of organisations in the conditions of the COVID-19 pandemic, as well as reducing its negative socio-economic and technological effects. With contributions from global scholars, the book demonstrates the direction in which logistics processes should change so that they can take the form of "smart". Logistics, Transport and the COVID-19 Crisis will be directly relevant for researchers and academics across logistics, supply chain management, and transport management as well as risk management and related fields.

Management and Visualisation - Seeing Beyond the Strategic (Hardcover): Gordon Fletcher Management and Visualisation - Seeing Beyond the Strategic (Hardcover)
Gordon Fletcher
R1,415 Discovery Miles 14 150 Ships in 9 - 15 working days

As organisations of all sizes become increasingly digitalised, a core management challenge remains unresolved. The ability to successfully and sustainably connect the stated vision of an organisation with its strategic plans and, in turn, with the reported reality of day-to-day operations, is largely an elusive ambition, despite the many stated advantages provided by contemporary technologies. In this book, the case is made for visual management as a method of communications, planning, learning and reporting that connects the organisation in a single, meaningful and seamless way. Throughout this book, visual management is theorised around the position that all forms of management documentation are an artefact of human construction and of the organisation itself that reflect learned patterns of activity. The book places visual management as a more intuitive and seamless method of coordinating, learning and communicating across an organisation than more traditional formats of presenting management documents. Consciously assembling the artefacts of an organisation in order to manage it introduces a layer of criticality that encourages reflection and consistency that is often absent from current management practice. The benefits that a visual approach brings to organisational management are an increasing necessity, as machine learning, robotics and process automation remove traditional roles from organisations and necessitate new views on how individuals now fit into a data-informed business. The book contributes to the academic debate regarding resource-based and knowledge-based views of the organisation by advocating a different, more holistic viewpoint and will thus appeal to academics and researchers in this area. It would also benefit students across business disciplines, whilst the practical models and tools offered will benefit directors and managers looking to implement their own visual organisational language.

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James Evans, David Collier Hardcover R1,341 R1,208 Discovery Miles 12 080
A Guide to Human Factors and Ergonomics
Martin Helander Hardcover R3,195 Discovery Miles 31 950
Narratives in Megaprojects
Natalya Sergeeva, Johan Ninan Paperback R1,347 Discovery Miles 13 470
Total Quality Management and Operational…
John S Oakland, Robert J. Oakland, … Paperback R930 R858 Discovery Miles 8 580
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Frank Einhorn Paperback R495 R468 Discovery Miles 4 680
Building Regulations Pocket Book
Ray Tricker, Samantha Alford Paperback R863 Discovery Miles 8 630
Short-Run SPC for Manufacturing and…
William A. Levinson Paperback R1,031 Discovery Miles 10 310
Research Handbook on Project Performance
Vittal S. Anantatmula, Chakradhar Iyyunni Hardcover R5,086 Discovery Miles 50 860

 

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