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Books > Business & Economics > Business & management > Management of specific areas > Production & quality control management
The First Industrial Revolution of the eighteenth century brought fundamental changes in the allocation of people, resources, and energy. In the Second Industrial Revolution, the revolutionary impact of automobiles, photography, electric power, and industrial chemicals made the United States a foremost world power. The Third Industrial Revolution begins with the information revolution brought about by the computer. Each decade since World War II has brought crucial developments in the areas of CAD/CAM, fiber optics, lasers, holography, biogenetics, bioagriculture, and telecommunications. The synergy of these new scientific/industrial areas will change our way of life for the next five decades and beyond. Windows on a New World attempts to integrate some of these outstanding changes. Nine chapters, each written by a specialist in the field, deal with the most important topics relevant to microprocessors, lasers, telecommunications, manufacturing, management, biotechnology, and biophysics. Throughout the volume other important areas are mentioned such as holography, bioagriculture, ceramics, and superconductors. Each contribution shapes the basic science of the subject and then goes beyond to raise pertinent questions and suggest reverberations. The work ends with an overview of the consequences of these changes. Finkelstein's thesis is that the United States, richly endowed by nature, fashioned through its history and people the most successful economy the world has known. At the end of the nineteenth century it put into place both a private and an academic structure that gave it preeminence in the world of industrial product development. That world is changing. It is being rebuilt and restructured by new and incredibly important breakthroughs. Change and uncertainty are our constant companions. For those who see this as negatve and frightening, he argues that the industrial revolutions of the past lifted the world from poverty and offered new opportunities for millions of people. If this is the end of an era, it is also the beginning of a new one. A study that broadens our understanding of a complex series of developments, this extraordinary work will be read with interest by economists, politicians, scientists, historians and all others involved in the fields of business and technology.
The goal of Inventory Management will be to explain the dynamics of inventory management's principles, concepts, and techniques as they relate to the entire supply chain (customer demand, distribution, and product transformation processes). The interrelationships of all functions will be defined. The book concentrates on understanding the many ramifications of inventory management. In today's competitive business environment, inventory management has proven to be most critical, and this book is directed to the management of inventory to assist in better understanding the body of knowledge required to operate in a competitive world. Almost all functions such as sales, engineering, and accounting have an impact and are impacted by inventory management. The book will assist in the training of students as well as APICS CPIM (Certified in Production and Inventory Management) candidates. As such it will not only be a textbook, but also a desk reference for those employees responsible for controlling inventories, and thereby assist in reducing cost, improving customer service, and maximizing capacity. Each chapter concludes with a case study and suggested solution. The case studies tell the story of a growing company, Smith Industries, and the related inventory management problems it had to address. The problems addressed relate to the subject matter of the chapter.
The past decade has shown an increasing level of interest, research and application of quantitative models and computer based tools in the process industry. These models and tools constitute the basis of so-called Advanced Planning Systems which have gained considerable attention in practice. In particular, OR methodology has been applied to analyze and support the design of supply networks, the planning and scheduling of operations, and control issues arising in the production of food and beverages, chemicals, pharmaceutical, for instance. This book provides both new insights and successful solutions to problems of production planning and scheduling, logistics and supply chain management. It comprises reports on the state of the art, applications of quantitative methods, as well as case studies and success stories from industry. Its contributions are written by leading experts from academia and business. The book addresses practitioners working in industry as well as academic researchers in production, logistics, and supply chain management.
This text gives a detailed description of practical risk and safety analysis methods, tried and tested in over 100 process industry projects. The aim is to provide the methods and data needed by practicing safety engineers, as well as practical advice on how to use them. Subjects covered are risk acceptability, hazard identification methods, probability and frequency calculation, human error, failure rate data, fire explosion and gas dispersion, emergency action, integrated risk analysis and safety management. Road and ship transport, risk analysis methods and environmental risk analysis, are special topics covered. Several of the methods described have been developed in order to solve special problems, such as identifying operator errors and assessing emergency plans.
A solid, rigorous, yet comprehensible analysis of process capability indices, this work bridges the gap between theoretical statisticians and quality control practitioners, showing how an understanding of these indices can lead to process improvement.
Maintaining good business leadership in a world of rapidly changing expectations levied by customers, investors, society, governments and employees is a challenge. These stakeholders are increasingly making choices about if or how they support businesses - through the purchase of their products and services, shareholdings and financing, regulatory approvals, and even experiences working for them - based on not just what a business does, but how it does it. We are seeing shifts in stakeholder sentiments that manifest in a greater expectation that businesses work with society in addressing society's contemporary concerns. This greater good that businesses bring is rewarded by a greater brand awareness, connection and loyalty, which in turn provides businesses with an underlying strategic advantage over the competition with its customers, investors and other stakeholders. But this greater good cannot be faked with PR and bought media; in an increasingly connected world populated by an increasingly savvy millennial stakeholder base, authentic leadership and its ability to effect cultural shifts in the DNA of businesses is essential. Failure to do so will likely result in shorter and less successful tenures of Board members and C-suite leaders as this business trend spreads. This book looks at how the emerging generation of leaders must change paradigms and transform their employees to do more than just operate a business. It examines how to effect culture shifts that are necessary to innovate businesses so that they simultaneously meet market needs while meeting stakeholder expectations on concerns as varied as ethical business conduct, labor practices, climate change, responsible use of diminishing natural resources and contribution to socio-economic challenges in their market catchments. These are perspectives and skills that are still glossed over, by academic and professional institutions, as they develop the leaders of the future. Essentially, this book: * Articulates the strategic business case for doing good in a good business; the why, and where this trajectory is leading * Provides strategies to lead authentically on the array of issues that provide key stakeholders - customers, investors, governments and employees - with a greater reason to engage with and build loyalty to the business * Provides strategies to energize and spark innovation among his/her employees in an organization on these issues so that transformative power is harnessed.
Explains how software reliability can be applied to software programs of various sizes, functions and languages, and businesses. This work provides real-life examples from industries such as defence engineering, and finance. It is suitable for software and quality assurance engineers and graduate students.
This book features state-of-the-art contributions from two well-established conferences: Changeable, Agile, Reconfigurable and Virtual Production Conference (CARV2020) and Mass Customization and Personalization Conference (MCPC2020). Together, they focus on the joint design, development, and management of products, production systems, and business for sustainable customization and personalization. The book covers a large range of topics within this domain, ranging from industrial success factors to original contributions within the field.
This book shows how graph theory and matrix approach, and fuzzy multiple attribute decision making methods can be used in manufacturing. It proposes a methodology that will make decision making in the manufacturing environment structured and systematic. The book uses case studies to present the applications of decision making methods in real manufacturing situations.
Energy consumption is of great interest to manufacturing companies. Beyond considering individual processes and machines, the perspective on process chains and factories as a whole holds major potentials for energy efficiency improvements. To exploit these potentials, dynamic interactions of different processes as well as auxiliary equipment (e.g. compressed air generation) need to be taken into account. In addition, planning and controlling manufacturing systems require balancing technical, economic and environmental objectives. Therefore, an innovative and comprehensive methodology - with a generic energy flow-oriented manufacturing simulation environment as a core element - is developed and embedded into a step-by-step application cycle. The concept is applied in its entirety to a wide range of case studies such as aluminium die casting, weaving mills, and printed circuit board assembly in order to demonstrate the broad applicability and the benefits that can be achieved.
This book showcases how the latest and most advanced types of analytical modeling and empirical analysis can help to create value in the global supply chain. Focusing on practical relevance, it shares valuable management insights and addresses key issues in operations management (OM), demonstrating how past research has led to various practices and impacts, while also exploring the aspirations of the latest research. It presents current research on various topics such as global supply chain design, service supply chains, product design, responsible supply chains, performance and incentives in operations, data analytics in health services, new business models in the digital age, and new digital technology advances such as blockchain. In addition, it presents practical case studies on the aforementioned topics. Beyond the value of its contents, the book is intended as a tribute to Professor Morris Cohen, who has been a major contributor to advancing the research frontier in operations management and a driving force in shaping the field. Given its scope, the book will appeal to a wide readership, from researchers and PhD students to practitioners and consultants.
The complexity of today's large organisations, businesses, and social institutions defeats management approaches based on monolithic thinking. Most industry and service organisations look at their performance either from a single perspective - productivity, quality, safety, etc. - or from different but separate perspectives that reside in organisational silos. Quality is treated separately from safety, which, again, is treated separately from productivity, and so on. While siloed thinking may be convenient in the short term, it fails to recognise that any specific perspective reveals only a part of what goes on. Yet it is essential to have a unified view of how an organisation functions effectively to manage changes and to ensure the organisation excels in what it does. Synesis represents the mutually dependent set of priorities, perspectives, and practices that an organisation needs to carry out its activities as intended. It shows how to overcome the fragmentation in foci, scope, and time that characterises the dominant change management paradigms. This book is consequently not about productivity or quality or safety or reliability but about all of these together. It is about why it is necessary to think of them as a whole. And it is about how this can be done in practice.
In todays industries, New Product Development (NPD) is often the focal point of competition. Companies that are able effectively to develop, produce and introduce new products are the key competitors in markets where variety and time-to-market play an increasingly important role. This examination into the organisation of Integrated Product Development aims to answer the question: Which integration mechanisms lead to effective co-ordination and overlap of New Product Development activities in which situations? The mechanisms, strat egies and goals, knowledge and skills, and organisational arrangements are presented, and their impact on the results of NPD projects and relationships is discussed. An in-depth understanding of the background and theory is provided, using detailed case s tudies to illustrate both the human and organisational issues in practice.
This book identifies the responsibilities of management in the regulatory territories of the FAA (USA), the EASA (European Union) and the GCAA (UAE), identifying the daily challenges of leadership in ensuring their company is meeting the regulatory obligations of compliance, safety and security that will satisfy the regulator while also meeting the fiducial responsibilities of running an economically viable and efficient lean company that will satisfy the shareholders. Detailing each responsibility of the Accountable Manager, the author breaks them down to understandable and achievable elements where methods, systems and techniques can be applied to ensure the role holder is knowledgeable of accountabilities and is confident that they are not only compliant with the civil aviation regulations but also running an efficient and effective operation. This includes the defining of an Accountable Manager "tool kit" as well as possible software "dashboards" that focus the Accountable Manager on the important analytics, such as the information and data available, as well as making the maximum use of their expert post holder team. This book will be of interest to leadership of all aviation- related companies, such as airlines, charter operators, private and executive operators, flying schools, aircraft and component maintenance facilities, aircraft manufacturers, engine manufacturers, component manufacturers, regulators, legal companies, leasing companies, banks and finance houses, departments of transport, etc; any relevant organisation regulated and licensed by civil aviation authority. It can also be used by students within a wide range of aviation courses at colleges, universities and training academies.
This book identifies basic quality precepts and provides succinct guidance on the process of developing effective quality management and a total quality culture of a business. It assists managers in ensuring the long-term success of their business.
Over the past few years, advancement in distributed computing and interconnected networks has enhanced the role of information technology and improved business performance around the world. As a result, enterprise integration has become a norm in competitive organizations by effectively integrating people, tools, and information. Business-Oriented Enterprise Integration for Organizational Agility explores technical integration challenges with a focus on identifying a viable solution. This book is essential for researchers and practitioners aiming to better understand how to enable rich, flexible, and responsive information links, in support of the changing business operations across organizations.
This book is a hands-on single-source reference of tools, techniques, and processes integrating both Lean and Six Sigma. This comprehensive handbook provides up-to-date guidance on how to use these tools and processes in different settings, such as start-up companies and stalled projects, as well as establish enterprises where the ongoing drive is to improve processes, profitability, and long-term growth. It contains the "hard" Six Sigma approach as well as the flexible approach of FIT SIGMA, which is adaptable to manufacturing and service industries and also public sector organisations. You will also discover how climate change initiatives can be accelerated to sustainable outcomes by the holistic approach of Green Six Sigma. The book is about what we can do now with leadership, training, and teamwork in every sphere of our businesses. Lean, originally developed by Toyota, is a set of processes and tools aimed at minimising wastes. Six Sigma provides a set of data-driven techniques to minimise defects and improve processes. Integrating these two approaches provides a comprehensive and proven approach that can transform an organisation. To make change happen, we need both digital tools and analog approaches. We know that there has been a continuous push to generate newer approaches to operational excellence, such as Total Quality Management, Six Sigma, Lean Sigma, Lean Six Sigma, and FIT SIGMA. It is vital that we harness all our tools and resources to regenerate the economy after the Covid-19 pandemic and make climate change initiatives successful for the survival of our planet. Six Sigma and its hybrids (e.g., Lean Six Sigma) should also play a significant part. Over the last three decades, operational performance levels of both public sector and private sector organisations improved significantly and Lean Six Sigma has also acted as a powerful change agent. We urgently need an updated version of these tools and approaches. The Green Six Sigma Handbook not only applies appropriate Lean and Six Sigma tools and approaches, fitness for the purpose, but it aims at sustainable changes. This goal of sustainability is a stable bridge between Lean Six Sigma and climate change initiatives. Hence, when the tools and approaches of Lean Six Sigma are focused and adapted primarily to climate change demands, we get Green Six Sigma.
Align IT projects strategically to achieve business goals and objectives Project management and leadership to seize opportunities and manage threats Build and follow a roadmap to implement strategic governance Assess and improve project management capabilities Includes templates and case studies
Herbert William Heinrich has been one of the most influential safety pioneers. His work from the 1930s/1940s affects much of what is done in safety today - for better and worse. Heinrich's work is debated and heavily critiqued by some, while others defend it with zeal. Interestingly, few people who discuss the ideas have ever read his work or looked into its backgrounds; most do so based on hearsay, secondary sources, or mere opinion. One reason for this is that Heinrich's work has been out of print for decades: it is notoriously hard to find, and quality biographical information is hard to get. Based on some serious "safety archaeology," which provided access to many of Heinrich's original papers, books, and rather rich biographical information, this book aims to fill this gap. It deals with the life and work of Heinrich, the context he worked in, and his influences and legacy. The book defines the main themes in Heinrich's work and discusses them, paying attention to their origins, the developments that came from them, interpretations and attributions, and the critiques that they may have attracted over the years. This includes such well-known ideas and metaphor as the accident triangle, the accident sequence (dominoes), the hidden cost of accidents, the human element, and management responsibility. This book is the first to deal with the work and legacy of Heinrich as a whole, based on a unique richness of material and approaching the matter from several (new) angles. It also reflects on Heinrich's relevance for today's safety science and practice.
The book reports on a novel approach for holistically identifying the relevant state drivers of complex, multi-stage manufacturing systems. This approach is able to utilize complex, diverse and high-dimensional data sets, which often occur in manufacturing applications, and to integrate the important process intra- and interrelations. The approach has been evaluated using three scenarios from different manufacturing domains (aviation, chemical and semiconductor). The results, which are reported in detail in this book, confirmed that it is possible to incorporate implicit process intra- and interrelations on both a process and programme level by applying SVM-based feature ranking. In practice, this method can be used to identify the most important process parameters and state characteristics, the so-called state drivers, of a manufacturing system. Given the increasing availability of data and information, this selection support can be directly utilized in, e.g., quality monitoring and advanced process control. Importantly, the method is neither limited to specific products, manufacturing processes or systems, nor by specific quality concepts.
Contemporary supply chains operate under the pressure of customer requirements, increasing price competition, sudden increases or decreases in demand, unforeseen obstacles and new threats. The right way to improve the functioning of the flow of material and accompanying information is not only the continuous collection of data but also their collection, analysis, inference and decision-making with the use of decision support systems, expert systems and artificial intelligence. Such procedures make it easier for logisticians not only to forecast processes but also to predict (forecast) and identify potential problems and facilitate the implementation of optimal modern solutions, paying attention to current trends in the supply chain market. An important issue that affects the quality, efficiency and availability (continuity) of the processes implemented within the supply chain is security. This is an area that is not clearly defined. This book uses theoretical and practical knowledge to define security in the supply chain as a state that gives a sense of certainty and guarantees the flow of material goods and services (in accordance with the 7w rule) as well as a smooth flow of information for the planning and management of logistics processes. Tools and instruments used to ensure the security of the supply chain contribute to the protection and survival in times of dangerous situations (threats) and adaptation to new conditions (susceptibility to unplanned situations). When analyzing the needs and structure of the 21st century supply chains, in the context of their security, it is impossible to ignore the problem of their digitization, which enables the determination of optimal routes and the anticipation of possible threats (crisis situations). Automatic data exchange between various departments of the company along the upper and lower part of the supply chain improves the functioning of the warehouse management through, among others, automation, robotization and pro-activity. It also contributes to efficient, good communication and market globalization. Automation also brings new, extremely attractive business models with regard to occupational safety, ergonomics and environmental protection. To meet the needs of creating modern supply chains, the book analyzes and presents current and future solutions that affect security and the continuity of supply chains.
This book provides the first time user of statistics with an understanding of how and why statistical experimental design and analysis can be an effective problem solving tool. It presents experimental designs which are useful for small screening and response surface experiments.
Time-based competition is here to stay. Firms wishing to compete successfully must reengineer every function within the value chain. Here is a blueprint, drawn on the author's extensive field research in over 50 companies, that addresses the practical problems and tactical issues faced by executives and managers. Scholars and students of business, operations management, strategic management, international business, organizational behavior, materials management, engineering management, purchasing, and logistics will also find this work an invaluable aid in understanding how to benchmark an organization against the best time-based competitors in the world. Through visits and interviews with material managers, procurement managers, design engineers and sales personnel, the author has compiled an unparalleled set of benchmarks and best practices in supply chain management. Some of the strategic time-based initiatives discussed include supply chain management, integrated order entry systems, process capability, component life cycle management, electronic data interchange, time-based logistics, automated manufacturing technology, design for manufacturability, and global strategic sourcing. Extra attention is given to supply chain management, a new form of business process reengineering focusing on quick response, spanning the functions of sales, order entry, design engineering, purchasing, manufacturing, and logistics. An examination of how to create a time-based culture based on the experiences of Fortune 500 firms interviewed by the author concludes this richly detailed analysis of time-based competition.
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