Despite providing us with a good understanding of how firms use certain mechanisms to benefit from open innovation strategies, current research provides only limited insights into how barriers internal to the firm may hamper knowledge transfer and limit effective utilization of external knowledge sources. The Influence of Internal Barriers on Open Innovation proposes a dynamic perspective that addresses this gap and aims at stimulating this discussion in two ways. First, by looking at how the way firms structure their internal (innovation) activities may (unintentionally) create barriers to the incorporation of external knowledge. Second, by reflecting on how internal barriers might be coupled to firm decisions aimed at the optimization of innovation processes, like the balance between exploration and exploitation strategies. The chapters of this book provide detailed conceptualization and investigation of organizational characteristics and practices that influence internal barriers to open innovation. The diverse set of studies described in the chapters of this book will help open innovation scholars to better understand the challenges that firms face when dealing with internal barriers that affect their external knowledge search and knowledge sourcing. The chapters in this book were originally published as a special issue of the journal Industry and Innovation.

People professions - such as social work, teaching, nursing, ministry and counselling - are at heart ethical or moral enterprises. Much recent theorizing has been concerned to show that effective professional deliberation and judgement cannot be reduced either to technical rationality or to simple obedience to general occupational procedures or prescriptions. Professional judgement would seem to require the development of a distinctive mode of practical (ethical) reflection or 'wisdom' - perhaps along the lines of Aristotle's 'phronesis' or practical wisdom. Reflection is required to address such key professional concerns as: What is the impact of official prescription and regulation on professional judgement? How should conflicts of professional judgement and public/political accountability be resolved? How might one reconcile tensions between universal justice and equality and particular client need? What is the role of emotion and/or affect in 'people professional' practice? This ground-breaking work addresses, in a thoroughly multidisciplinary way, the central question of the nature of professional judgement and deliberation that has recently come to the fore in the academic literature of profession and professionalism. It proposes a marked shift - in theory, practice and policy-making - away from technical-rational approaches to professional decision-making in favour of reflection and deliberation informed by responsible moral judgement. This reflects a significant progressive trend in this literature by taking practical wisdom, rather than technical rationality, to lie at the heart of professional judgement. It is unique in bringing together key authors from different professional fields to address the issue of professional wisdom in a cross-professional and multidisciplinary way.

This book presents a new framework for leadership in the construction industry which draws from the authentic leadership construct. The framework has three major themes: self-leadership, self-transcendent leadership, and sustainable leadership. Despite its significance, leadership has not been given due importance in the construction industry as focus is placed on managerial functionalism. At the project level, even with the technological advances in the industry in recent years, construction is realized in the form of people undertaking distinct interdependent activities which require effective leadership. The industry faces many challenges including: demanding client requirements and project parameters; more stringent regulations, codes and systems; intense competition in the industry; and threats from disruptive enterprise. In such a complex environment, technology-driven and tool-based project and corporate management is insufficient. It must be complemented by a strategic, genuine, stakeholder-focused and ethical leadership. Leadership in the Construction Industry is based on a study on authentic leadership and its development in Singapore. Leadership theories and concepts are reviewed; the importance of leadership in the construction industry is discussed; and the grounded theory approach which was applied in the study is explained. Many eminent construction professionals in Singapore were interviewed in the field study. Emerging from the experiences of the leaders documented in this book are three major themes: (1) self-leadership: how leaders engage in various self-related processes such as self-awareness, self-regulation, and role modeling. (2) self-transcendent leadership: how leaders go beyond leading themselves to leading others through servant leadership, shared leadership, spiritual leadership, and socially-responsible leadership; and, finally, (3) sustainable leadership or the strategies leaders employ to make the impact of their leadership lasting. A synthesis of these themes and their implications for leadership development is presented before the book concludes with some recommendations for current and aspiring leaders about how they can engage with them. This book is essential reading for all construction practitioners from all backgrounds; and researchers on leadership and management in construction.

Continually increasing demands on infrastructures mean that maintenance and renewal require timely, appropriate action that maximizes benefits while minimizing cost. To be as well informed as possible, decision-makers must have an optimal understanding of an infrastructure's condition-what it is now, and what it is expected to be in the future.

Written by two highly respected engineers, the first volume, Infrastructure Health in Civil Engineering: Theory and Components, integrates the decision making concept into theoretical and practical issues.

It includes:

• An overview of the infrastructure health in civil engineering (IHCE) and associated theories
• In-depth description of the four components of SHCE: measurements, structural identification, damage identification, and decision making
• Discussion of how IHCE and asset management are applied
• An exploration of infrastructure health management

Built to correspond to the ideas presented in its companion volume, Applications and Management, this is an invaluable guide to optimized, cost-saving methods that will help readers meet safety specifications for new projects, as well as aging infrastructures at high risk for failure.

Much has been written about leadership and team building, but there are still major gaps in thinking and research about how to engage senior stakeholders in support of an organisation's projects. The central role of stakeholders in the successful delivery of organisational strategy is becoming increasingly recognised, as is the importance of developing a sponsor culture to support more collaborative practices within the organisation. Building, and managing, relationships with senior (upwards) stakeholders is essential for success. Advising Upwards brings together the ideas of experts in fields related to engaging senior stakeholders, such as risk management, decision-making, understanding cultural considerations, effective communication and other disciplines that may enhance the sustainable engagement of senior stakeholders. The starting point is an examination of the difficulties that senior managers face as they move through the ranks of an organisation from middle management to executive levels. Senior managers usually move up through the organisation on the basis of command and control management. Once in the executive ranks they must develop a more collaborative approach and adopt the principles of emotional intelligence (EQ) to succeed. Awareness of difficulties that senior stakeholders may face drives effective approaches for communication between the team and sponsors. Case studies and stories from experts illustrate practical, structured approaches that enable the teams to develop robust relationships with senior stakeholders will result in teams 'being heard', and support their 'being extraordinary' through innovative approaches to advising upwards.

Leadership in projects has been under-represented in many of the most influential project methodologies, where the focus has been on management and process. The importance to project success of key roles such as project board member, executive sponsor, project manager, client representative or team leader, increases exponentially with the scale and complexity of the project. Kaye Remington's Leading Complex Projects draws on original, empirical research into successful leadership of complex projects, including 70 in-depth interviews with people, across a broad range of industries, selected for their roles in guiding complex projects towards successful outcomes. The book, structured around the major themes from the interviews, explains and applies emerging best-practice in a coherent and focused way. A potent combination of wisdom from leaders in practice and the latest knowledge from many fields of research will engage experienced practitioners, as well as those who are teaching and researching projects, complexity and leadership.

Written by actual Toyota team members, One Team on All Levels: Stories from Toyota Team Members, Second Edition is not another technical explanation of the Toyota Production System (TPS). Rather, it illustrates the culture it creates. The stories, told by employees from various levels of the organization, illustrate how Toyota's presence in Kentucky has transformed the professional and personal lives of those who worked for the company. Demonstrates the culture created by the Toyota Production System Examines how the TPS principles and precepts serve as models for servant leadership Presents valuable insights from a wide range of Toyota team members-from hourly to management-level Shows how Toyota partnered with the city of Georgetown and its community Supplying a first-hand look at the principles that have transformed Toyota into one of the leading manufacturers in the world, the book includes chapters that address how this manufacturing giant was able to survive and improve in the midst of a down economy and recent recalls. The real-life stories supply an unprecedented look at how the Toyota precepts and the fourteen Toyota Way principles can help you improve morale, avoid layoffs, and create a culture of continuous improvement within your organization.

1. The text explores highly complex topics with simple, non mathematical approach for managers rather than economists. 2. The editions have always been well-received in US market and the newest edition has been updated with behavioural economics, case studies on Amazon, Spotify, Uber, TikTok, England National Health Service and other topical businesses. 3. Includes case studies, discussion questions and examples to illustrate the principles. 4. The book will be updated with bigger font and come in color.

The events of September 11, 2001, have forever changed the dynamics of importing or exporting products into the United States. This privilege, which can be revoked for non-compliance, has been made dramatically more complex and expensive by the numerous new rules, regulations, laws and requirements of various agencies. This comprehensive reference provides sound and innovative purchasing, logistics and supply chain management techniques for acquiring customers, increasing competitive advantage, reducing costs and improving end-to end supply chain performance while ensuring required compliance.

The open source phenomenon has attracted an increased interest among commercial firms and governments. It is becoming one of the most influential paradigm shifts not only in software development but in social and economic value creation as well. While software development is perhaps the most prominent example of open source, its principles have now been applied across a wide range of product classes, industries and even scientific disciplines. Decision makers at different levels and in a variety of fields need to improve their understanding of the factors that contribute to the Open Source Software (OSS) effectiveness: approaches, tools, social designs, reward structures and metrics. Successful OSS Project Design and Implementation provides a state-of-the-art analysis of OSS design principles, their emergence and success and how they are extending well beyond the domain of software.

Creating a Culture of Predictable Outcomes demonstrates the importance of creating cultures in the design and construction industries grounded in sophisticated-caring leadership, high-performing collaborative teams, and master-level decision-making discipline, informed by values, to finally address massive inefficiencies, waste, and unpredictability. Barbara White Bryson offers specific guidance to industry stakeholders to succeed in achieving project-related predictable outcomes by focusing on culture rather than process. This includes selecting the right team members by hiring and firing bravely, valuing psychological safety, leading with values, practicing respect and transparency, fostering empowerment to make decisions at the right level at the right time, and more. This book is a must-read for design and construction professionals who want to finally understand how to set goals and meet those goals for their clients as well as for their teams.

Faced with numerous challenges, from globalism to economic turbulence, organizations need an Human Resources function that can lead from the front. The process of transforming HR is complex (and rarely linear). It involves creating a function that can direct the strategic debate, gain agreement and then execute and measure the results which, for some, involves a highly complex and often painful process of change. In this book the authors describe best practice in talent management for the HR function. They share, and guide you through, their model for successful HR development, and point you to potential solutions and good practice which has worked for other companies. This book is part of the Gower HR Transformation Series which uses a blend of conceptual frameworks, practical advice and global case study examples to cover each of the main elements of the process. The books follow a standard format to make them easy to read and reference. Together, the titles in the series create a definitive guide to HR transformation from one of the leading specialist HR transformation consultancies; an organization that has been involved in HR transformation projects for clients as diverse as Bombardier Transportation, Marks & Spencer, Barnardo's, Oxfam, Schroders, HM Prison Service, Transport for London and Vodafone.

The normal or bell curve distribution is far more common in statistics textbooks than it is in real factories, where processes follow non-normal and often highly skewed distributions. Statistical Process Control for Real-World Applications shows how to handle non-normal applications scientifically and explain the methodology to suppliers and customers. The book exposes the pitfalls of assuming normality for all processes, describes how to test the normality assumption, and illustrates when non-normal distributions are likely to apply. It demonstrates how to handle uncooperative real-world processes that do not follow textbook assumptions. The text explains how to set realistic control limits and calculate meaningful process capability indices for non-normal applications. The book also addresses multivariate systems, nested variation sources, and process performance indices for non-normal distributions. The book includes examples from Minitab (R), StatGraphics (R) Centurion, and MathCAD and covers how to use spreadsheets to give workers a visual signal when an out of control condition is present. The included user disk provides Visual Basic for Applications functions to make tasks such as distribution fitting and tests for goodness of fit as routine as possible. The book shows you how to set up meaningful control charts and report process performance indices that actually reflect the process' ability to deliver quality.

This book captures a range of important developments that have occurred in Information Systems over the last forty years, with a particular focus on India and the developing world. Over this time, Information and Communications Technology (ICT) and Information Systems (IS) have come to play a critical role in supporting, complementing and automating managerial decisions, shaping and transforming industries, and contributing to deep societal and economic change. This volume examines a range of topics for those interested in the adoption and use of these technologies across varied situations. It combines empirical studies on the application and impact of IS with commentaries, debates and insights on the transformative role that IT and the IT industry have played, and continue to play, within India as well as globally. The book draws attention to issues and challenges that organizations grapple with in tech-enabled environments, and provides insights on the role of automation and computational techniques. It explores the global impact of the technology revolution on economic growth and development, electronic globalization, and the wider opportunities and challenges of a hi-tech world. The chapters cover various themes such as e-government in India, internet-based distribution systems, internet banking, and use of collaborative IT tools and functions to support virtual teams in the software industry and the business process outsourcing industry. Other chapters focus on methodological advances, such as systems thinking which finds applications in organizational decision-making, and the use of fuzzy logic. This volume will interest professionals and scholars of information technology and information systems, computer studies, IT systems, economics, and business and management studies.

Presenting an unusual and unique system for Continuous Quality Improvement (CQI), this new book is geared for executives who want or need to support quality improvement in their organizations. It is the contributions made by CEO's and upper management that moves the quality process forward, and because of this structure, The Executive Guide to Implementing Quality focuses on the concepts, thinking, and systems necessary for management to operationalize the CQI philosophy. Because quality is not a management problem but rather a problem that involves and requires all people working together at all levels to participate and cooperate, management must engage the organization in the processes that will improve the quality of their goods or services. It is, however, management's job to lead, organize, structure, motivate, and involve the organization in those strategies and systems that will ensure quality improvement. This book explains how to do that. Readers are given a series of exercises and explanations that will help them master the skills and understanding required to identify the management systems they need to support their quality improvement. After reading about a concept, they are asked to contribute to exercises designed to inspire creative and innovative thinking and the exploration of multi-functional options. And because it is the job of management to initiate the quality movement, this book shows how to change defensive thoughts like "that won't work for me" into "what is there that will work here." In addition to showing management how to take the lead in installing CQI in their organization, it also shows how to install the concepts through leadership teams, how to bring out the best in people, how to get top performance from employees and become a world-class organization, and how to reinforce the behaviors necessary to achieve the visions and goals of the organization. This workbook is an easy-and-quick-to-use guide that shows how to ident

Toyota Production System methods have rendered remarkable results in high-volume manufacturing plants, but they have not been fully understood and correctly applied in high-mix, low-volume environments. While lean principles do apply, the implementation methods and tools must be adapted and alternate methods embraced in a low-volume environment. This volume is specifically geared for manufacturers that have hundreds to thousands of active part numbers with few or no ongoing forecasted volumes, and for job shops that build only to order. The primary focus is eliminating non-value-added activities and instituting improvements on the most repetitive jobs, a strategy that gives you more time to produce your low-volume work or one-offs. About the author: Greg Lane is a faculty member of the Lean Enterprise Institute and an advisor to the Instituto de Lean Management in Spain. During his time with Toyota, he was one of a handful of candidates selected for a one-year training program conducted by the company's masters. He became certified as a Toyota Production System (TPS) Key Person and continued his work with Toyota, training others in TPS. He has been highly active in working on implementing lean around the world, supporting large and small companies alike. In 1998, he began to focus his lean endeavors on meeting the specific needs of high-mix, low-volume enterprises. During his time as an independent consultant, Greg purchased and operated his own manufacturing company, which specialized in fast turnaround on high-mix, low-volume parts. Greg used TPS to grow the business and nearly double its sales. Greg and his associates have experience not only at adapting the methods contained in this book, but also in applying other tools that are too numerous to detail here. They can be reached for further support with your lean transformation via email: [email protected]

Strategic Renewal is an original research anthology offering insight into a subject area which, although critical for the sustained success of organizations, has received relatively little attention as distinct from the more general phenomenon of strategic change. Firstly, by providing a summary of the literature, this research anthology helps graduate students and new researchers grasp the current state of affairs in the field. Secondly, this research anthology will help update the knowledge base of the existing researchers in the field. By bringing together various studies, the research anthology determines the core concepts of the field and elucidates the key gaps and future research areas. Through contributions building on the knowledge bases of other disciplines, this research anthology develops an interdisciplinary research agenda, giving the reader an in-depth understanding of the mediating, moderating, and antecedent variables concerning strategic renewal. Strategic Renewal aims to provide a state-of-understanding to the subject, as well as a clear picture of the cross-disciplinary landscape that informs the subject. Thus, this research anthology is essential reading for managers, consultants, and other practitioners, as well as students and scholars of business.

Hardbound. This is the fifth volume in the series Advances in the Management of Organizational Quality. Like the previous four volumes, it is designed to highlight quality-related issues and to facilitate bringing quality into the mainstream of organizational effectiveness. The current volume spans a broad range of topics from an investigation of how customers make quality-related judgments to quality practices in health care. As with previous volumes, this volume also attempts to broaden the concept of quality.

The volume comprises the proceedings of the second International Conference on Dynamics in Logistics LDIC 2009. The scope of the conference was concerned with the identification, analysis, and description of the dynamics of logistic processes and networks. The spectrum reached from the planning and modelling of processes over innovative methods like autonomous control and knowledge management to the new technologies provided by radio frequency identification, mobile communication, and networking. The growing dynamics confronts the area of logistics with completely new challenges: It must become possible to rapidly and flexibly adapt logistic processes and networks to continuously changing conditions. LDIC 2009 provided a forum for the discussion of advances in that matter. The volume consists of one invited paper and of 47 contributed papers divided into various subjects including mathematical modelling in transport and production logistics, routing in dynamic logistic networks, sustainable collaboration and supply chain control policies, information, communication, autonomy, adaption and cognition in logistics, radio frequency identification in logistics and manufacturing networks, applications in production logistics, and logistic solutions for ports, container terminals, regions and services.

This book examines the Arabic conflict resolution method known as "sulha." In this process, notable male elders mediate conflicts between and within Arab communities. A lengthy process of political jockeying culminates in a ceremony that peaks when "enemies" shake hands and publicly forgive the crimes of the other. The reality of actual sulha deviates considerably from the ideal, but both the official framework and the actual events point to a deep seated valorization of peace and reconciliation in Israeli-Palestinian society.

Increasingly, top executives view supply markets as sources of competitive advantage and as means of achieving strategic objectives. Procurement is the management activity that makes this happen, and this process depends on a superior risk management capability if it is be effective. Yet, despite its importance, Procurement Risk Management is surprisingly under-developed. Recent Global Risk surveys have pinpointed Supply Chain Vulnerability as one of the four key global risks for the next decade. What is less well known is that this is only half of the story ... risk exposures also exist inside the company and can be just as damaging. No company is an island; it needs suppliers as well as customers. Conventional wisdom puts great emphasis on managing certain aspects of business such as customers; operations; strategy and finances. Typically, however, much less regard is paid to external suppliers and the risks present in dealing with them. As a minimum, suppliers are the sources of materials, services and expert attention which enable the company to feed its business model. When done well, a risk-aware procurement process provides the bonus of competitive advantage, with the ability to capitalise, on the occurrence of unexpected events. This short guide explains just how to do it. Each chapter explores the topic in hand, outlines the risks and the remedies available and offers guidance on the principles and risk prevention.

With business and organisations moving at an ever-faster pace and facing evermore demanding challenges, the need for efficient, succinct and productive interaction between individuals of those businesses and organisations is more important than ever. With the bounds of communication restrictions abandoned through technological advances (we can now see and hear anyone across any manner of virtual platforms anywhere around the globe) and with a greater understanding of the underlying dynamics of human interaction, unprecedented pressure has been thrust upon the individual or individuals who, often, enable these dynamic interactions: the facilitator. Many of us have, at one time or other, been responsible for a meeting - whether between a small number of individuals or an entire organisation of hundreds, or possibly thousands, of businessmen and women. Or, perhaps, we've had to be the mediator in a family dispute closer to home or managed a discussion between two feuding friends or colleagues. One way or another, chances are, all of us have been a facilitator at some point in our lives. With the ever-growing demands placed on facilitators, this book delivers a methodical and structured approach to facilitation. This book is the definitive guide to instruct and assist facilitators - both new and experienced - with a set of guidelines and underlying theory that will benefit any facilitator, whether as a mediator between two individuals, single-handedly facilitating a group of 100 or working as part of a facilitation team in a multinational corporation. The first part of the book develops the core basic skills of those new to the art of facilitating. There are many examples and exercises to show the reader how to apply them in different situations. The second part of the book is for more experienced facilitators as it focuses on more advanced skills and tackling difficult situations. Specific tools and techniques are illustrated for the reader. Essentially, this book is aimed at developing and mastering the art of facilitation. Facilitation is the art of getting the best out of groups of people to brainstorm, solve problems and gain consensus. Based on 30 years' experience of the author and running multiple facilitation training courses across the globe, this book is aimed at upskilling people, managers and leaders to drive change and consensus with groups through running workshops and meetings.

Convergenomics is about the megatrends that are shaping how people behave and organizations work. In this insightful analysis, Sang Lee and David Olson describe how globalization, digitization, changing demographics, changing industry mix, deregulation and privatization, commoditization of processes, new value chains, emerging new economies, deteriorating environment, and cultural conflicts have led to what they define as a convergence revolution. Lee and Olson discuss this convergence revolution from the perspectives of technology, industry, knowledge, open-source networking and bio-artificial convergence, and they explain how human systems are transformed by what they have named convergenomics. Understanding convergenomics can lead to innovative strategic approaches and, the authors contend, more agile businesses are already employing these approaches to become and remain competitive and to generate greater value in a world radically changed by e-commerce. Business leaders and 'students' of strategy at all levels will learn from this book how revolutionary developments can be embraced rather than feared, and how technology that is potentially frightening in its complexity can be harnessed and used to enable productive collaboration and gain competitive advantage.

This book explores the reasons why American industry was so slow to respond to the challenge of high quality goods from Japan in the postwar period.