Airline pilots in various countries around the world have made determined use of industrial action. The use of strike action by the pilots challenges the view that militant trade unionism is confined to lower-paid workers and is associated with a left-wing political orientation. This phenomenon provides the author with an opportunity for singling out the basic factors underlying attitudes and behaviour in industrial relations. His starting point is a 'systems model' of industrial relations which is submitted to critical examination and refined, enhancing its usefulness as a research methodology. In particular he stresses the importance of personality elements in the parties to the disputes. The book, first published in 1972, also provides an analysis of the development of the airlines and their institutions.

The end of the twentieth century saw remarkable changes in the way that economic regulation was viewed. There occurred a liberalization of attitude and something of a withdrawal of the state from its interventionist role. These changes were particularly pronounced in the context of transport, where the long-standing tradition had been one of market intervention by the government. The aim of this book, first published in 1991, is to examine the outcomes of deregulation on the international airline industry, and to consider whether the experiences of market liberalization reveal any common threads. In particular, whether they reveal any universal indications of how underlying transport markets function; how management responds to new stimuli; the degree of protection needed by transport users; and nature of the transition process from regulation to liberalization.

This book, first published in 1971, was the first comprehensive study based upon experience gained by operators and users of containers, both inland and for overseas trade. The book is concerned with the technical innovation of container use, the economics of their usage, the influence of government on distribution and transport, and on port development.

This book, first published in 1985, presents a comprehensive overview of the world shipbuilding industry. It contrasts the conditions which foster its development in newly-industrialised countries such as Japan, South Korea and Brazil with the problems leading to its decline in Western Europe and North America. The book discusses the supply and demand factors peculiar to shipbuilding and notes the inherent instability of the industry due to the conditions placed upon it by the economic environment. Reactions to this instability are examined from the point of view of both shipbuilding enterprises and governments. The book concludes by assessing current trends and discussing likely future developments. It is shown that much will depend on shipping costs, industrial organisation and the level of state support.

The descriptive data in this book, first published in 1989, were obtained from participant observation and interviews with merchant seaman current and retired. In addition there is reprinted a complete set of the laws relating to American seaman between 1918-1970. Together they provide a comprehensive understanding of the historical events surrounding the American merchant seaman, the creation of maritime policy, and the policy itself.

This book, first published in 1923, examines the states of Britain's rail network at the cusp of great change. The Railways Act of 1921 placed public service on behalf of the community as the raison d'etre of a railway company's existence - rather than the private gain of shareholders.

Latin Americans as sailors? This remark caused laughter among 19th-century foreign observers, particularly British observers. Yet, Latin Americans did struggle to create important merchant fleets, an effort largely ignored outside the region. This book rescues Latin American shipping from oblivion. In a chronological narrative, it presents the most important events in the emergence of Latin American shipping. While focusing on the shipping companies, the book also roams widely into governmental policy, foreign relations, and naval affairs. Divided into two parts, the book opens with a brief summary of the age of sailing ships, then traces the history of the first steamship companies, focusing on Brazil and Chile until 1914. Part I then goes on to analyze the impact of World War I and the Great Depression. Part II considers World War II and U.S. surplus ships. New issues in Latin American shipping, arising in the 1950s, will be discussed in another volume.

An Open Access edition of this book is available on the Liverpool University Press website and the OAPEN library. Fellow Travellers examines the shifting practices and strategies adopted by Communist militants as they sought to build and maintain support on the railways. In a period in which the Communist party struggled to establish a foothold in many French workplaces, activists on the railways bucked the trend and set down deep and lasting roots of support. They maintained this support even through the sectarian period of the Comintern's shift to class against class, deepening their participation within railway industrial relations and gaining the experience of engagement with managers and state officials upon which they would build during the years of the Popular Front. Here France's railway employees joined alongside their fellow workers in shaping a new social contract for workers, extending the principle of democratic representation into the workplace. While the Popular Front experiment proved shortlived, its influence was long lasting. In the post Liberation period, the key tenets of the Popular Front experience re-emerged within the nationalised SNCF, shaping the particular character of railway industrial relations - the peculiar mix of collaboration and hostile confrontation between management and workforce that continues to make the French railways one of the most contested sectors of the modern French economy.

The on-time delivery of goods is regarded as a primary factor of the urban economy and is being monitored by businesses and government alike. However, much analysis of freight transportation and the flow of goods into, out of and within urban areas focuses on functional, business-related approaches. This book examines the interrelationship between logistics development on one hand and urban development and geographical issues, such as land use and location, on the other. Avoiding certain one-dimensional views on 'logistics impacts on the city', it discloses the complex interaction of the logistics system with the entire urban environment. It also bridges the gap between recent geographical research into new production systems and (post)modern consumption patterns. Illustrated with case studies from the United States, Germany, France, The Netherlands and the United Kingdom, it examines issues such as: the historical nexus between urban areas and logistics; current urban developments with regards to goods distribution; city-region related characteristics of freight flows; locational dynamics; and specific freight related urban problems and conflicts.

Transport in the European Community is undergoing a new revolution. The completion of the Channel Tunnel and a network of high-speed railways, the expansion of the road system, and the improvement of urban transport systems are all set to make a profound impact. The Community is actively involved in supporting improvements both in northern and southern Europe, in projects which represent a major investment of interest both to private-sector developers and to public administrators. This volume explains the involvement of the EC institutions in these matters, and how the Community's transport policy might develop in the future. Key EC policy documents are summarised, and full details of all the relevant official material is given. This comprehensive and up-to-date guide will be invaluable to all those concerned with the future of transport, either as consumers or as suppliers of systems and infrastructure.

In recent years, the environmental, social and economic concerns regarding laissez-faire retail decentralization policies have resulted in an emergence of a global trend towards the provision of wider choices of good quality public transport modes in suburban areas. Existing research on transport choices to shopping areas simply looks at travel time, travel cost or distance as a measure of the 'deterrence' of getting to a retail outlet and has concentrated on the attributes of the retail outlets, thus neglecting the transport attributes. Based on a substantial study incorporating both quantitative and qualitative research, this engaging volume takes a more balanced view of both retail outlet and transport attributes. It employs a multi-method, sequential design to examine the many dimensions salient to how people evaluate transport options for shopping purposes and unravels many important issues in transport mode and retail destination choices.

Based on the work of the STELLA (Sustainable Transport in Europe and Links and Liaisons with America) Focus Group 3, this volume brings together leading transport academics to discuss society behaviour and public/private transport. Theoretical and empirical research from across North America and Europe form the basis of this book, which is composed of twelve chapters that fall into four logical sections. Chapters in the first section provide a contextual overview and survey trends in mobility behaviour and prospects of sustainable transport in the two continents. Chapters in the second section provide comparative assessments of difficulties posed by contemporary transport systems for three particular user groups (low-income, female, and elderly), interventions indicated, and research needed. The third set of chapters survey recent developments in behavioural modelling that lend themselves to the study of the constellation of issues concerning STELLA Focus Group 3. The remaining chapters of the book address critical issues of equity and policy implementation.

This book is the first substantial study in any language of one of revolutionary Russia's most distinguished and controversial engineers - Iurii Vladimirovich Lomonosov (1876-1952). Not only does it provide an outline of his remarkable life and career, it also explores the relationship between science, technology and transport that developed in late tsarist and early Soviet Russia. Lomonosov's importance extends well beyond his scientific and engineering achievements thanks to the rich variety and public prominence of his professional and political activities. His generation - Lenin's generation - was inevitably at the forefront of Russian life from the 1910s to the 1930s, and Lomonosov took his place there as one of the country's best known and ultimately notorious engineers. As well as an innovative engineer who campaigned to enhance the role of science, he played a major role in shaping and administering the Russian railways, and undertook several diplomatic and scientific missions to the West during the early years of the Revolution. Falling from political favour during an assignment in Germany (1923-1927), he achieved notoriety in Russia as a 'non-returner' by apparently declining to return home. Thereby escaping probable arrest and execution, he began a new life abroad (1927-1952) which included a research post at the California Institute of Technology in 1929-1930, collaborative projects with the famous physicist P.L. Kapitsa in Cambridge, a long-time association with the Institution of Mechanical Engineers in London, and work for the British War Office during the Second World War. From Marxist revolutionary to American academic, this study reveals Lomonosov's extraordinary life. Drawing on a wide variety of official Russian sources, as well as Lomonosov's own diaries and memoirs, a vivid portrait of his life is presented, offering a better understanding of how science, technology and politics interacted in early-twentieth-century Russia.

The Chinese shipping industry is a particularly prominent industry and has rapidly expanded over the last decade. Amazingly, literature on the subject is scarce and this is the first book to focus on it specifically. Bringing together a team of well-known shipping, logistics, economics and political science scholars from the Far East, Europe and the Americas, the volume provides an up-to-date overview of the Chinese shipping industry and its place in international shipping. The contributors analyze and discuss all the relevant major business issues, including marketing, finance, the politics of its development and its organizational structures. The volume will be of critical interest to both academics and professionals in the fields of shipping and transport, transport economics, and business planning and strategy.

The recent availability of longitudinal data on individual trip making and activity behaviour has provided analysts with new insights into the structures and motives of daily life travel. Multi-week travel diary data-sets and GPS observations are exciting sources of information for the description and modelling of the variability of individual travel patterns. Through an analysis of these strong new data sets, this book questions what are the most suitable methodological tools to represent the structures of long-term travel behaviour. It also examines what the data tells us about the travellers' motives and looks at how planning should translate the findings into forecasting tools and transport strategies. In doing so, the multifaceted and ambiguous character of daily life travel is revealed, illustrating how, while sound routines in time and space seem to dominate daily life, individuals show a considerable amount of variability and flexibility in travel and activity behaviour.

There is currently much interest in the role that transport plays in promoting, or alleviating 'social exclusion'. Exclusionary processes are, of course, multi-dimensional and a mixture of physical barriers, financial constraints, time budgets, access difficulties and psychological aspects such as fear, all combine in various ways to prevent the use of transport facilities. In order to be able to understand more accurately the relationship between transport and social exclusion, a fuller understanding is required. Data gathered from households to examine the problems experienced by women, the elderly, and disabled, and public transport users in accessing key facilities and influences on lifestyle. Interviews of policymakers and public transport providers provides insights into the problems of providing public transport to meet social inclusion objectives. This book illustrates the nature of these exclusionary processes and indicates how policy and practice could be developed to counter these effects.

The Northern peripheries of Europe, which are covered by this book, are associated with remoteness, the frontier, isolated communities, colonialism and resource extraction. Recently, huge projects in petroleum and hydropower have been located there, and the region has become better known as an attractive tourist destination. Although these spaces are perceived as being marginal, they are inhabited and linked into globalization and international agendas. This book examines how people live in such remote spaces in an emerging global world of connectivity, interdependency, mobility and non-linear dynamics. The various case studies examine a wide range of experiences, ranging from tourists and local settlers to those who migrate for labour in old or new industries, or to pursue the hybrid urban/rural life of the periphery. In this book, mobility and place come together. The analyses demonstrate how mobility and place mutually constitute each other and how specific relationships between the two aspects are crucial in the making of societies. The authors study attempts to reinvent places, together with connections and the opening of 'new scapes' in order to sustain businesses, municipalities and people's livelihood.

Routes and roads make their way into and across the landscape, defining it as landscape and making it accessible for many kinds of uses and perceptions. Bringing together outstanding scholars from cultural history, geography, philosophy, and a host of other disciplines, this collection examines the complex entanglement between routes and landscapes. It traces the changing conceptions of the landscape from the Enlightenment to the present day, looking at how movement has been facilitated, imagined and represented and how such movement, in turn, has conditioned understandings of the landscape. A particular focus is on the modern transportation landscape as it came into being with the canal, the railway, and the automobile. These modes of transport have had a profound impact on the perception and conceptualization of the modern landscape, a relationship investigated in detail by authors such as Gernot BAhme, Sarah Bonnemaison, Tim Cresswell, Finola O'Kane, Charlotte Klonk, Peter Merriman, Christine Macy, David Nye, Vittoria Di Palma, Charles Withers, and Thomas Zeller.

With this book the international academic discourse on mobility is taken a step further, through the intertwined perspectives of different social sciences, engineering and the humanities. The Ethics of Mobilities departs from the recent interest in social surveillance, raised by the use of technology for the surveillance and control of mobility as well as for transport. It widens this theme to encompass a broad scale of issues, ranging from freedom and escape to social exclusion and control, thus raising important questions of ethics, identity and religion; questions that are dealt with by a diverse, yet structured range of chapters, arranged around the themes of ethics and religion, and freedom and control. Through their variety and diversity of perspectives, the chapters of this book offer a substantial interdisciplinary contribution to the socially and environmentally relevant discussion about what a technically and economically accelerating mobility does to life and how it might be transformed to sustain a more life-enhancing future. Ethics of Mobilities will excite not only international interest, but will also appeal to scholars across a wide range of disciplines, in fields as diverse as theology and engineering.

Written for safety managers of both large and small fleets of vehicles, this complete guide shows you how to identify and understand your three key responsibilities as a safety manager: prevent accidents, protect your company's property against potential loss, and comply with the requirements of Occupational Safety and Health Act and Department of Transportation (DOT) regulations. Relevant motor-carrier-safety regulations are presented in easy-to-use checklists, simplifying the confusing task of compliance. You'll find regulatory guidelines for fulfilling such tasks as operating commercial motor vehicles, transporting hazardous materials, obtaining commercial drivers' licenses, meeting commercial drivers' qualifications, and understanding the testing for alcohol and controlled substances. Special features include a complete directory of DOT agencies and state commercial driver's licensing offices, 15 ready-to-use forms for complying with DOT's reporting and recordkeeping requirements, and a visual glossary of traffic signs for use in training. The author also includes suggestions for driving in severe weather and coping with driver fatigue.

First Published in 1966. Routledge is an imprint of Taylor & Francis, an informa company.

With 2003 being the 100th anniversary of modern aviation, Passenger Behaviour was published at a milestone for the aviation industry. Remarkable achievements in engineering have made air travel highly accessible within the span of a single lifetime. However, when evolutionary barriers are exceeded various penalties are exacted. The most common experienced by air passengers include motion sickness, jetlag and increased arousal and stress at different stages of flight. Air travel also brings us into closer contact with strangers, making our examination and understanding of the social psychology of behaviour within groups (among passengers) especially relevant. This book examines a wide range of topics that help the reader to acquire a psychological understanding of how air travel impacts on human relationships; behaviour as well as physiological functions. Written by leading authorities in their areas, it is intended primarily for those with an interest in passenger behaviour and those who work professionally in commercial aviation. This includes pilots, cabin crew, ground staff, airline and airport managers, aviation psychologists, human factors specialists, aerospace medical/nursing personnel and aircraft designers and manufacturers. As air travel being an integral part of most people's lives, this book will also be of interest to anyone who travels either on a frequent or infrequent basis.

All too often, mobility is evoked as a preferred indicator in explanations of space-time compression and its impact. However, in failing to clearly distinguish speed potentials from their use, such analyses veer towards technological determinism, or else towards the normative domain. In order to avoid this trap, the motivations underlying mobility must be explored. This groundbreaking examination is carried out through a discussion of the following general question: to what extent can the speed potentials generated by technological transportation systems be considered as vectors of social change? It also provides an opportunity to study in greater depth the little-known field of the sociology of mobility. Following an examination of the existing controversies surrounding social fluidification, it proposes to rethink mobility using the new concept of motility. Current contributions to and research results in this new area are included and the book indicates possible new research directions, opening the way to a new form of general sociology.

Our world is unquestionably one in which ubiquitous movements of people, goods, technologies, media, money, and ideas produce systems of flows. Comparing case studies from across the world, including those from Benin, the United States, India, Mali, Senegal, Japan, Haiti, and Romania, this book focuses on quotidian landscapes of mobility. Despite their seemingly familiar and innocuous appearances, these spaces exert tremendous control over our behavior and activities. By examining and mapping the politics of place and motion, this book analyzes human beings' embodied engagements with their built world and provides diverse perspectives on the ideological and political underpinnings of landscapes of mobility. In order to describe landscapes of mobility as a historically, socially, and politically constructed condition, the book is divided into three sections-objects, contacts, and flows. The first section looks at elements that constitute such landscapes, including mobile bodies, buildings, and practices across multiple geographical scales. As these variable landscapes are reconstituted under particular social, economic, ecological, and political conditions, the second section turns to the particular practices that catalyze embodied relations within and across such spaces. Finally, the last section explores how the flows of objects, bodies, interactions, and ecologies are represented, presenting a critical comparison of the means by which relations, processes, and exchanges are captured, depicted, reproduced and re-embodied.

Airline E-commerce Book Structure

Book Description

Online travel is big business and has become one of the most popular items purchased by consumers on the internet. According to one estimate, in 2012, approximately $313 billion or over one third of total B2C travel was spent on online travel products with air travel alone accounting for 61% or $191 billion. A variety of contributing factors is responsible for this development:

• the emergence of the commercial internet in the mid-1990s;
• a change in the behavior of consumers who through inexpensive internet access and growing familiarity with easy-to-use technology today shop 24/7 from anywhere in the world;
• airline companies use the internet not only as a new platform to service, sell and market but by cutting traditional supply channels and reaching directly to the end consumer - also to realize cost savings in their sales and distribution value chains;
• the arrival of new intermediaries in the form of online travel agencies, meta search engines, network affiliates, and other mass sales and marketing websites that distribute travel products to the public;
• the growing prevalence of mobile platforms and social media allowing for new unprecedented forms of interactivity with shoppers of travel products.

Airline companies everywhere have integrated electronic commerce or e-commerce into their business operations in various shapes and forms. Today, it is no longer a question of 'if' for an airline company but 'how' to deal with e-commerce and leverage it to enhance its competitiveness. With plenty of references to and examples of leading companies from the airline industry and beyond, this book discusses the critical success factors for an airline e-commerce strategy and the role of e-commerce in sales & distribution, marketing, and customer service. Furthermore, explored are the various organizational structures to manage e-commerce, the handling of day-to-day web site operations like site content management and security, the growing concerns surrounding web site privacy, emerging social media and mobile trends, and the role of e-commerce in managing airline emergency situations. This book is an introduction to the business & technology cross-over topic of airline e-commerce and could be of interest to students and practitioners alike - from the airline travel industry and beyond.

Table Of Contents

Part I. Introduction to Airline E-commerce

Chapter 1: Introduction

Chapter 2: The Fundamentals of Airline E-commerce

Chapter 3: Airline Web Site Product Overview

Part II. Airline E-commerce Strategy & Applications

Chapter 4: Airline E-commerce Strategy

Chapter 5: Airline Web Marketing

Chapter 6: Airline E-Sales & Distribution

Chapter 7: Airline Customer Service in Cyberspace

Part III. Airline E-commerce Operation

Chap 8: The Airline E-commerce Organization

Chap 9: Airline Web Site Management

Chap 10: Crucial Airline E-commerce Issues

- Web Site Privacy

- Social Media & Mobile

- Emergency Response Planning