Our world is unquestionably one in which ubiquitous movements of people, goods, technologies, media, money, and ideas produce systems of flows. Comparing case studies from across the world, including those from Benin, the United States, India, Mali, Senegal, Japan, Haiti, and Romania, this book focuses on quotidian landscapes of mobility. Despite their seemingly familiar and innocuous appearances, these spaces exert tremendous control over our behavior and activities. By examining and mapping the politics of place and motion, this book analyzes human beings' embodied engagements with their built world and provides diverse perspectives on the ideological and political underpinnings of landscapes of mobility. In order to describe landscapes of mobility as a historically, socially, and politically constructed condition, the book is divided into three sections-objects, contacts, and flows. The first section looks at elements that constitute such landscapes, including mobile bodies, buildings, and practices across multiple geographical scales. As these variable landscapes are reconstituted under particular social, economic, ecological, and political conditions, the second section turns to the particular practices that catalyze embodied relations within and across such spaces. Finally, the last section explores how the flows of objects, bodies, interactions, and ecologies are represented, presenting a critical comparison of the means by which relations, processes, and exchanges are captured, depicted, reproduced and re-embodied.

Airline E-commerce Book Structure

Book Description

Online travel is big business and has become one of the most popular items purchased by consumers on the internet. According to one estimate, in 2012, approximately $313 billion or over one third of total B2C travel was spent on online travel products with air travel alone accounting for 61% or $191 billion. A variety of contributing factors is responsible for this development:

• the emergence of the commercial internet in the mid-1990s;
• a change in the behavior of consumers who through inexpensive internet access and growing familiarity with easy-to-use technology today shop 24/7 from anywhere in the world;
• airline companies use the internet not only as a new platform to service, sell and market but by cutting traditional supply channels and reaching directly to the end consumer - also to realize cost savings in their sales and distribution value chains;
• the arrival of new intermediaries in the form of online travel agencies, meta search engines, network affiliates, and other mass sales and marketing websites that distribute travel products to the public;
• the growing prevalence of mobile platforms and social media allowing for new unprecedented forms of interactivity with shoppers of travel products.

Airline companies everywhere have integrated electronic commerce or e-commerce into their business operations in various shapes and forms. Today, it is no longer a question of 'if' for an airline company but 'how' to deal with e-commerce and leverage it to enhance its competitiveness. With plenty of references to and examples of leading companies from the airline industry and beyond, this book discusses the critical success factors for an airline e-commerce strategy and the role of e-commerce in sales & distribution, marketing, and customer service. Furthermore, explored are the various organizational structures to manage e-commerce, the handling of day-to-day web site operations like site content management and security, the growing concerns surrounding web site privacy, emerging social media and mobile trends, and the role of e-commerce in managing airline emergency situations. This book is an introduction to the business & technology cross-over topic of airline e-commerce and could be of interest to students and practitioners alike - from the airline travel industry and beyond.

Table Of Contents

Part I. Introduction to Airline E-commerce

Chapter 1: Introduction

Chapter 2: The Fundamentals of Airline E-commerce

Chapter 3: Airline Web Site Product Overview

Part II. Airline E-commerce Strategy & Applications

Chapter 4: Airline E-commerce Strategy

Chapter 5: Airline Web Marketing

Chapter 6: Airline E-Sales & Distribution

Chapter 7: Airline Customer Service in Cyberspace

Part III. Airline E-commerce Operation

Chap 8: The Airline E-commerce Organization

Chap 9: Airline Web Site Management

Chap 10: Crucial Airline E-commerce Issues

- Web Site Privacy

- Social Media & Mobile

- Emergency Response Planning

Air traffic management (ATM) comprises a highly complex socio-technical system that keeps air traffic flowing safely and efficiently, worldwide, every minute of the year. Over the last few decades, several ambitious ATM performance improvement programmes have been undertaken. Such programmes have mostly delivered local technological solutions, whilst corresponding ATM performance improvements have fallen short of stakeholder expectations. In hindsight, this can be substantially explained from a complexity science perspective: ATM is simply too complex to address through classical approaches such as system engineering and human factors. In order to change this, complexity science has to be embraced as ATM's 'best friend'. The applicability of complexity science paradigms to the analysis and modelling of future operations is driven by the need to accommodate long-term air traffic growth within an already-saturated ATM infrastructure. Complexity Science in Air Traffic Management is written particularly, but not exclusively, for transport researchers, though it also has a complementary appeal to practitioners, supported through the frequent references made to practical examples and operational themes such as performance, airline strategy, passenger mobility, delay propagation and free-flight safety. The book should also have significant appeal beyond the transport domain, due to its intrinsic value as an exposition of applied complexity science and applied research, drawing on examples of simulations and modelling throughout, with corresponding insights into the design of new concepts and policies, and the understanding of complex phenomena that are invisible to classical techniques.

Cruise Operations Management provides a comprehensive and contextualised overview of hospitality services for the cruise industry. As well as providing a background to the cruise industry, it also looks deeper into the management issues providing a practical guide for both students and professionals alike. A user-friendly and practical guide it discusses issues such as: * The history and image of cruising * How to design a cruise and itinerary planning * Roles and responsibilities on a cruise ship * Customer service systems and passenger profiles * Managing food and drink operations onboard * Health, safety and security Cruise Operations Management presents a range of contextualised facts illustrated by a number of case studies that encourage the reader to examine the often complex circumstances that surround problems or events associated to cruise operations. The case studies are contemporary and are constructed from first hand research with a number of international cruise companies providing a real world insight into this industry. Each case study is followed by questions that are intended to illuminate issues and stimulate discussion. The structure of the book is designed so the reader can either build knowledge cumulatively for an in-depth knowledge of managerial practices and procedures onboard a cruise ship, or they can 'dip in' and make use of specific material and case studies for use within a more generic hospitality or tourism learning context.

Railways are frequently promoted as one of the most sustainable modes of transport. However, their impact will in practice be significantly affected by the ways in which they are designed, constructed, and used. This book provides a comprehensive overview of the issues involved in planning, engineering and operating sustainable railway systems. It introduces and examines a wide range of aspects of railway systems and their interrelationships with other human and natural systems. For each of these aspects it considers the key factors that affect the sustainability of the railway. Students, academic researchers and those in rail industry or related fields who are interested in railways or in transport sustainability more generally will find this to be an invaluable guide. It will be particularly helpful to those who are either relatively new to the railway context, or who have a detailed knowledge of one aspect of railways but are seeking to acquire a more holistic understanding of railway systems.

This work explores the philosophy, actions, and policies of the Interstate Commerce Commission by focusing on the development of its railroad regulation practices, particularly since 1976. Richard Stone traces the radical change in the ICC's view of the rail industry, from the maximum control it exercised for many years through the unilateral deregulation that was begun in 1978. He considers the forces and pressures that contributed to the Commission's actions, including Congress, the president, the railroads, rail shippers, and academicians.

The book begins with two chapters that survey the history of the ICC and rail regulation through the mid-1970s. Stone then turns to the events of 1976, when the seeds of deregulation were sown with the election of Jimmy Carter and the passage of the Railroad Revitalization and Regulatory Reform (4R) Act. Subsequent chapters cover the years between the 4R Act and the Staggers Act, which were characterized by the Commission's changing attitude toward rail regulation; the background and provisions of the 1980 Staggers Act and the events that followed it; and the recent events and changes in philosophy that have taken place at the ICC with regard to the rail industry. This study, the first to be published on the ICC since 1976, follows that body's transformation from a powerful independent commission to a much smaller and less influential institution. The work will be a valuable resource for students of public policy, transportation studies, and political science.

This topical book examines the issues surrounding climate change and sustainability in relation to the freight transport sector. Written by an interdisciplinary team of contributors, the book approaches the topic from a multitude of perspectives, demonstrating that the sector will need to undergo significant changes in order to meet climate change targets. In addition to examining the challenges facing the transport sector, chapters also offer practical suggestions as to how the sector can achieve the required transformation. Legal methods are considered along with the application of new technologies and the implementation of alternative incentive structures as ways to promote sustainability and reduce emissions. Featuring contributions from leading authors from logistics, business, law and sustainability backgrounds, Sustainable and Efficient Transport demonstrates that a more integrated approach is needed at an EU level, to bring about the paradigm shift required for reducing transport emissions and making the sector more sustainable. This book will be a valuable resource for researchers working in both sustainability and transport. Lawyers, industry professionals and policy-makers will also benefit from insights in to the effectiveness of current policies and alternative solutions to contemporary challenges.

The physical distribution of products is an important element in the marketing operations of all productive enterprises, and in many cases efficient distribution is the most important single factor leading to success. With the emergence of post-industrial society the role of distribution has come to increasingly be viewed as a generator of wealth in the economy, attracting the interest of public policy makers anxious to influence investment, employment and efficiency in the sector. First published in 1982, this book isolates the major trends affecting the main institutions in distribution and contrasts the processes of change amongst the countries and regions of the European Economic Community. Structural change in the industry is related to spatial change in the regions and comparisons made of the varied public policy responses in member countries. An interesting and relevant reissue, this title will be of particular value to economics and business students with an interest in the development of the European consumer and post-industrial Europe.

Global disruption, new technologies and changing consumer habits are causing turmoil in the supply chain industry. This book shows businesses how to remain resilient in this dynamic new environment. The supply chain crisis of 2021 exposed the necessity of a sustainable supply chain. The Fourth Industrial Revolution has transformed our society and economy. The logistics and supply chain industry continues to be innovated by automation, blockchain and sustainability. Amid all this volatility, it is vital for businesses to not only protect their operations from disruption, but to rise to the challenge that these innovations pose to become game-changers in their sectors. Now in its second edition, Logistics and Supply Chain Innovation provides vital insight into the major trends transforming the supply chain and logistics industry. Featuring a new section on the role of technologies in reducing carbon emissions, case studies from companies such as Amazon, Alibaba, Maersk, UPS and DHL, as well as a full update of all existing content on crowd sourcing and shipping, on-demand delivery, autonomous vehicles and more, Logistics and Supply Chain Innovation is the essential guide to thriving in a rapidly developing logistics landscape. Online supporting resources include PowerPoints and sample case studies.

Invaluable to participants of navigation control courses, candidates for Class 2 and Class 1 (master mariner) and all practising navigating officers.

The key aim of this volume is to demonstrate ways in which an understanding of history can be used to inform present-day transport and mobility policies. This is not to say that history repeats itself, or that every contemporary transport dilemma has an historical counterpart: rather, the contributors to this book argue that in many contexts of transport planning a better understanding of the context and consequences of past decisions and processes could lead to more effective policy decisions. Collectively the authors explore the ways in which the methods and approaches of historical research may be applied to contemporary transport and policy issues across a wide range of transport modes and contexts. By linking two bodies of academic research that for the most part remain separate this volume helps to inform current transport and mobility policies and to stimulate innovative new research that links studies of both past and present mobilities.

This book provides an introduction to the whole concept of intermodal freight transport, the means of delivering goods using two or more transport modes, recounting both European experience and UK developments and reporting on the extensive political influences on this form of transport. This is placed into context with reference to developments in North America and Asia. Detailed explanations are given of the road and rail vehicles, the loading units and the transfer equipment used in such operations. In particular, the role of the Channel Tunnel in the development of long-haul combined transport operations between the UK and Europe is considered.

This book, originally published in 1972, discusses the impact of technological change in sea transport on trade links, shipping routes and economic activities. A brief historical perspective illustrates the vital role of the sea transport in the ancient and medieval worlds and the influence of merchant shipping on British economic growth in the nineteenth century. The author then discusses modern trends in world ship-owning, ship-building and ship types against a back-ground of supply and demand. Of particular importance is the assessment of the role of shipping in relation to developing countries.

An epic social history of steamship travel from the 19th-century to the ‘Lusitania’, the ‘Mauretania’ and the ‘Titanic’. The great transatlantic steamships became emblems of an age, of a Victorian audacity of spirit-cathedrals to man's harnessing of new technology. Through the innovations and designs of key engineers and shipping magnates – Samuel Cunard, Isambard Kingdom Brunel and Edward Knights Collins – ‘the largest movable objects in human history' were created. To the wealthy, steamships represented glamorous travel, but to most they offered cheap passage out of Europe to the New World. At their peak, steamships delivered one million new Americans each year, transforming the world’s oceans from barriers into highways. In this fascinating history, Stephen Fox chronicles the tragedies that marked the evolution of the ocean liner, including the 1852 sinking of the ‘Arctic’, with the loss of three hundred and twenty-two lives, and the early 20th-century losses of the ‘Lusitania’ and the ‘Titanic’. Using contemporary records, diaries and writing, he penetrates the experience of transatlantic passage and examines the societies created on the vast floating cities, ‘a kind of third human environment, neither land nor sea but partaking of each, and bridging them in unprecedented ways’.

* Timely: due to ever-increasing concerns around emissions, and the covid-19 travel restrictions and economic recession, both the airline and tourism industries are facing unprecedented challenges. * Coverage: provides comprehensive coverage touching on all aspects of air transport * Approach: takes a tourism perspective examining the relationship between the air transport and tourism sectors. * Level: uses an accessible style assuming no prior knowledge and gives the tourism student an introduction to the subject.

Not since man set foot on the moon over four decades ago has there been such passion and excitement about space exploration. This enthusiasm and eagerness has been spurred on by the fact that for the first time since the very beginning of the space age, space travel is no longer limited to an elite group of highly trained and well-disciplined military officers and test pilots. Instead, we must understand that the possibility of commercial space travel is already on our horizon and that it comes with a number of significant practical and moral challenges. Our level of scientific development and ability to influence international affairs and policy confers upon us an obligation to study the ethical, legal and social considerations associated with space exploration and understanding the potential consequences from the beginning is critical. This volume provides the first comprehensive and unifying analysis concerning the rise of private space exploration, with a view toward developing policy that may influence real-world decision making. The plethora of questions demanding serious attention - privatisation and commercialisation, the impact on the environment, health futures, risk assessment, responsibility and governance - are directly addressed in this scholarly work.

This book covers every aspect of the dry docking of sea going vessels. It provides a guide to industry for the different dock types and docking procedures inclusive of material management, steelwork operations and dry dock legislation. Many thousands of people worldwide are engaged within the perimeter of the docking and shipboard maintenance industries to ensure that our ships remain in Class and are kept seaworthy. Docking a vessel successfully involves many skills and trades, requiring a teamwork operation between ships crews and the shoreside docking personnel. This book describes dock types alongside the various methods of docking, stability concerns, repair activities, steelwork management, legislation and survey detail, as well as shipyard safety requirements. Includes a new chapter on steelwork and material management of the shipyard complex. Contains over a hundred photographs and illustrations, including a full colour plate section. Full coverage of dry dock operations, handling facilities, main ship building slips and shipyard repair activities.

Inland Waterway Transportation explores how tools of economic analysis can improve the efficiency of both public and private investment in inland waterway transportation. Originally published in 1969, this study investigates how waterway transportation has been affected by public operating policy, costs and charges for the use of waterways in the United States as well as the impact of relationships central to waterway policy and individual firms such as the effect of the waterway environment on a firm's efficiency. This title will be of interest to students of Environmental Studies and professionals.

First published in 2000. Routledge is an imprint of Taylor & Francis, an informa company.

Lowe's Transport Manager's and Operator's Handbook 2023 provides a complete overview of the operational guidance governing the UK's road transport operators. With the uncertainty of technological advancement, post-Brexit trade arrangements and various industry crises, it is essential for the UK's road transport operators to have a firm grasp of the processes, rules and regulations that govern their industry. This fully updated 53rd edition covers all aspects of transport legislation relating to goods vehicles and their operators from vehicle registration, maintenance and load management to professional competence, operator training and driver testing. Road traffic law is explained alongside how to ensure safety on the road and at work. Meeting operating standards, keeping up to date with the latest industry changes and complying with the law, all while running sustainable transport operations, has never been simpler with the help of Lowe's Transport Manager's and Operator's Handbook 2023. It is an essential resource for transport managers, fleet operators, owner driver haulers and those working in the industry looking to ensure operational stability and legislative compliance in a turbulent environment.

Why do we love and hate airports at the same time? Have you been a victim of tiresome walks, congestion, long lines, invasive pat-downs, eternal delays and so on? Perhaps no other technological system has been challenged by continuously changing paradigms like airports. Think a minute on rail stations; think of how successful are the rail networks of the world in connecting nations, with just minimum security measures. Why aviation and airports are so radically different in this regard? In order to answer those questions the author embarks on a thorough revision of airport history and airport planning that in the end builds up a new theory about how airports are formed from the outset. Within its journey from the early airfield to the newest hubs of today, Dr. Marquez identifies for the first time the Landside-Airside boundary as the single most important feature that shapes an airport. In this sense, his finding challenges the "historical linearity" that, until today, used to explain a century of airports. From both an analytical and theoretical S&TS stance, Dr. Marquez assures that it is only when airports needed to be fully reinvented (LaGuardia, Dulles and Tampa) when they become transparent and we may be able to understand their lack of technological stability.

This book offers material for strategic thinking featuring contributions from key figures in Europe, the US and Asia. The focus of the book expands from economic to legal issues, bankruptcy and safety and security. The carefully selected papers offer a thorough and structured analysis of major current developments in the air transport industry. Fully up to date, topics covered include competitive strength, capacity utilisation and risk. The most likely future scenarios are more or less known. Only, the timeframe remains uncertain. The speed at which the various market players in the air transport chain will implement their strategies remains the key question. This depends on a whole range of exogenous and endogenous variables, as this book aspires to demonstrate. As both an overview of the current issues affecting the industry and as a cohesive set of strategic documents, therefore, this collection will prove invaluable for policy makers and researchers alike.

Revitalizing railways as a major sustainable transport mode in modern societies faces many issues and challenges. This in-depth overview places the importance of railways in the wider context of comprehensive sustainability, which encompasses sustainable development, social and economic equity and community livability. Some scholars have described the 21st century as a period of renaissance for railways and suggest this transport mode can fulfil people's desire for high mobility with low negative environmental, social, economic and financial impacts. In light of these new expectations for railways, in both passenger and freight transport worldwide, this book offers the latest research insights on the renewed interest about railway expansions and their wide-ranging environmental, socio-economic and even political implications.

The coming of the railways signalled the transformation of European society, allowing the quick and cheap mass transportation of people and goods on a previously unimaginable scale. By the early decades of the twentieth century, however, the domination of rail transport was threatened by increased motorised road transport which would quickly surpass and eclipse the trains, only itself to be challenged in the twenty-first century by a renewal of interest in railways. Yet, as the studies in this volume make clear, to view the relationship between road and rail as a simple competition between two rival forms of transportation, is a mistake. Rail transport did not vanish in the twentieth century any more than road transport vanished in the nineteenth with the appearance of the railways. Instead a mutual interdependence has always existed, balancing the strengths and weaknesses of each system. It is that interdependence that forms the major theme of this collection. Divided into two main sections, the first part of the book offers a series of chapters examining how railway companies reacted to increasing competition from road transport, and exploring the degree to which railways depended on road transportation at different times and places. Part two focuses on road mobility, interpreting it as the innovative success story of the twentieth century. Taken together, these essays provide a fascinating reappraisal of the complex and shifting nature of European transportation over the last one hundred years.