With so many social challenges facing our world, trying to effect change feels daunting. The problems are complex, the politics murky, and the players innumerable. Yet, every day there are regular heroes making a significant impact on our most intractable social issues. "Can't Not Do" is a catchphrase for the urge that captures the heart of effective social change agents--explaining, in their own words, their passion and drive: "I can't not do this." "It's not that I can do this, it's that I can't not." "I could not imagine not doing something about this issue." The surprising truth from the trenches is: we already have numerous proven solutions for our many social challenges; what our world needs most, and what most changes our children's future, are more people prepared and committed to act on their social impulses for the long haul. Innovation helps. Money helps, too. But greater numbers of committed people help the most. If you feel an internal, persistent call to do more for the world, Can't Not Do will help you to bridge the gap between "wanting to do" and "doing"--to access the drive of an effective change agent, to break through self-imposed barriers, to learn key principles for success, and to start seeing yourself acting as a change agent. There is no "secret sauce" someone is born with and no special club needed to be successful at social change. Rather, successful change agents share some fundamental orientations to the world and to their committed cause and, over time, learn certain lessons that help them become more effective. These lessons are reflected in Can't Not Do in seven seemingly simple questions that provide guideposts and unlock the reader's potential to make a difference for a social cause they care about. This isn't a self-help book. It's an inspiring narrative intertwined with a "street-readiness" dialogue, between the author and you, between you and your inner aspirations. These are authentic success stories, vital questions, and unconventional answers that can guide and inspire you to realize your greatest potential.

Call centers have come, in the last three decades, to define the interaction between corporations, governments, and other institutions and their respective customers, citizens, and members. The offshoring and outsourcing of call center employment, part of the larger information technology and information-technology-enabled services sectors, continues to be a growing practice amongst governments and corporations in their attempts at controlling costs and providing new services. While incredible advances in technology have permitted the use of distant and "offshore" labor forces, the grander reshaping of an international political economy of communications has allowed for the acceleration of these processes. New and established labor unions have responded to these changes in the global regimes of work by seeking to organize call center workers. These efforts have been assisted by a range of forces, not least of which is the condition of work itself, but also attempts by global union federations to build a bridge between international unionism and local organizing campaigns in the Global South and Global North. Through an examination of trade union interventions in the call center industries located in Canada and India, this book contributes to research on post-industrial employment by using political economy as a juncture between development studies, the sociology of work, and labor studies.

This book is a reaction to the reductionist and exploitative ideas dominating the mainstream contemporary management discourse and practice, and an attempt to broaden the horizons of possibility for both managers and organization scholars. It brings together the scholarly fields of humanistic management and organizational aesthetics, where the former brings in the unshakeable focus on the human condition and concern for dignity, emancipation, and the common good, while the latter promotes reflection, openness, and appreciation for irreducible complexity of existence. It is a journey towards wholeness undertaken by a collective of management and organization theorists, philosophers, artists, and art curators. Reading this book's contributions can help both academics and practitioners work towards building organizational practices aimed at (re)acquiring wholeness by developing aesthetic awareness allowing for more profound understandings of performativity, insights into the dynamics of power, appreciation of ambiguity and ambivalence, and a much needed grasp of complexity. The varied ways of engaging with art explored by the authors promote imaginative insights into and reflection on the beauty and vicissitudes of organizing, of management knowledge and collective expression. It will be of interest to researchers, academics, practitioners, and students in the fields of organizational theory and practice, business and management history, human resource management, and culture management.

Moving beyond the individualisation paradigm in sociological theory, this book develops an approach to the analysis of human activities and the social phenomena produced by them that centres on the processes that generate coordinated behaviours among individuals. Emphasising the relational and processual character of social phenomena, as well as the importance of a broader cultural and historical context for analysing them, the author questions the view of contemporary society that sees individuals acting in a context in which social bonds are dissolving, and unveils the rationale hidden behind the chaos of everyday activities. Through an analysis of the continued importance of cooperation and the consequent emergence in society of various kinds of communities, this volume examines the changing character of social ties. An overview of transformation of social bonds and the intensification of mutual influences among individuals as they seek to address social dilemmas in new contexts, The Individual after Modernity will appeal to social scientists with interests in social theory.

What fuels capitalism and what stops it from collapsing? Does marketing communications support and sustain the economic and political status quo? This book is not about describing the ways in which businesses can optimize the messages they put across or about adding to the marketing communicator's toolkit. This book argues that marketing communications plays an increasingly important role in bolstering contemporary capitalism. Drawing on conceptualizations of the 'market' from political economy and sociology, it focusses on five logics that underpin and sustain the form of capitalism in which we live: the logic of competition, the logic of sustainability, the logic of individualism, the logic of objectivity, and the logic of distraction. It does this by exploring those arenas which are increasingly dominated by the communicative activities of business: sport, CSR, social media, statistics, and entertainment. Bringing theories from marketing and consumer research, sociology, cultural studies, technology and media studies to bear on marketing communications, this book is necessary reading for undergraduate and postgraduate students and academics who wish to understand the broader role of marketing communications in the reproduction of contemporary capitalism.

The world changes like the patterns in a kaleidoscope: trends expand, contract, break up, melt, disintegrate and disappear, while others are formed. Change - as opposed to stasis - is our normal condition, the only certainty in our lives, hence the need to create tools that provide organizations with the means to tackle change and navigate complexity. We must accept the reality of constant change and be prepared for a heavy shift in perspective: interconnection versus separation, acceleration versus linearity and discontinuity versus continuity. Anticipating the future requires more than the traditional predictive models (forecasting) based on the forward projection of past experiences. Advanced methods use anticipation logic (foresight) and build probable scenarios taking into account weak signals, emerging trends, coexisting presents and potential paths of evolution. Corporate foresight is fundamental to interpret and lead change. The two cornerstones of foresight are organization and management. As concerns organization, the authors advocate the separation of research (oriented to the market of tomorrow) from development (oriented to the market of today), the establishment of a foresight unit and the concentration of research activities mainly on the acquisition and recombination of external know-how. As regards management, after an overview of state-of-the-art literature on forecasting methods, the authors propose the implementation of a "future coverage" methodology, which enables companies to measure and verify the consistency between trends, strategic vision and offered products. These organizational and managing tools are then tested in a case study: the Italian company Eurotech SpA, a leader in the ICT sector.

Immigrants and their descendants are growing populations that are rapidly changing the racial/ethnic diversity of the United States and many societies across the globe. People migrate for a multitude of reasons but work whether in the high-skilled, low-wage, or informal sectors of the economy or the drive to establish a businesses, is the primary impetus. The goal of this volume is to bring together new empirical research and theoretical innovations from cutting-edge scholarship concentrating on the intersection of immigration and work. Research in this volume investigates how larger structural inequalities in sending and receiving nations, immigrant entry policies, group characteristics, and micro level processes, such as discrimination and access to ethnic networks, shapes labor market outcomes, workplace experiences, and patterns of integration among immigrants and their descendants.

The second edition of Leadership offers a unique, highly-applied academic treatise on leadership, uniquely blending a chronological analysis of the last 100 years of leadership theory with exclusive CEO interviews. The case studies, expert insights and other teaching aids are timely and hard hitting, making this textbook relevant, insightful and informative, while a research chapter empowers the reader to competently question the leaders that shape our world. The world has turned on its political and corporate axis since the first edition of Leadership was published, and it became necessary to produce a second edition that fully encapsulated, respected and observed these changes. Numerous new case studies, discussion starters and examples subsequently reflect today's volatile technological, political, financial and social shifts, while exclusive interviews with successful CEOs powerfully blend theory with practice. Readers will learn the importance of navigating leadership in the most testing of times. A new chapter, 'Researching leadership', offers the reader the opportunity to develop significantly as a leadership researcher and to ably question reality in a post-truth world. A self-leadership chapter equips the reader to develop their own leadership capabilities, while retaining the ability to avoid destructive leadership. Ultimately, readers will become empowered to appreciate the complex, intersectional nature of leadership and to learn what it takes to lead in today's politically, technologically and socially tumultuous world. This book will be particularly engaging for students and educators at secondary school, college, undergraduate and postgraduate level, and for leadership/management consultants. While the book's primary role remains as a core text for leadership, management and business modules, it will also be of interest to students on many other courses (e.g. psychology, politics, sociology). Packed with teaching resources which educators will find particularly useful, Leadership is the only textbook of its kind to offer such an applied view of this subject via the inclusion of 12 (mostly CEO) expert insights. The first edition was an "Amazon Hot New Release", so this second edition might also hold interest for a general readership.

This international collection examines violence and abuse in and around organisations. The collection documents the causes, specifically from the perspective of human relations and of the workplace conditions. It also highlights the specific risks associated with high-risk professions or working environments. The first section considers types of violence and abuse, their relative frequencies, potential individual and workplace antecedents, costs to individuals, family's organisations and societies, the fact both are increasing in frequency with new types (e.g., terrorism) appearing, and why addressing these has become increasingly important for individuals and organisations. The second section considers violence in interpersonal relationships such as bullying, incivility, bias and harassment, and toxic leadership. The third section examines unsafe workplaces, accidents, injuries, and deaths. The fourth section considers exploitive work conditions and arrangements such as precarious employment, the exploitation of immigrants, and human slavery. The final section offers suggestions on ways to address violence and abuse in and around organisations. These include aggression preventative supervisor behaviours in health care, suicide prevention in the workplace, dealing with disgruntled employees and former employees, and workplace interventions that address stress reduction more broadly. As with other titles in the Psychological and Behavioural Aspects of Risk Series, this research-based collection is firmly grounded in the boundary between work and society and offers important insights into how social and cultural problems are manifest in the workplace and how poor and abusive workplace practice, in turn, spills out into wider life.

As governments increasingly legalize and expand the availability of casinos, hoping to offset the impacts of manufacturing decline through the advancement of gambling commerce, this book examines what casinos do-and do not do-for host communities in terms of economic growth. Examining the case generally made by those seeking to establish casino developments-that they offer benefits for the "public good"-the author draws on a case study of Canada's automotive capital (Windsor, Ontario), which was a pilot site for potential further casino development in the region. The author asks whether casinos do, in fact, offer good jobs, revenue generation, and economic diversification. A study of the benefits of casino developments that considers the question of whether they constitute a ready answer to the problems of industrial and economic decline, this volume will appeal to scholars of sociology and urban studies, with interests in the gambling industry, economic sociology, the sociology of work, and urban regeneration.

Organizational diversity has become a topic of interest for practitioners and academics alike. This book explores how diversity in organizations is, and can be researched, providing readers with insights into the potential research designs for studies in contemporary organizations. This includes paying attention to methods but also to the role of the researcher and research bodies in the field, their potential as activists as well as to the theoretical question of standpoints in researching organizational diversity. Chapters also consider the diversity of research participants, inclusive research, and intersectionality. All contributors are experts in diversity research, and in their contributions, they reflect upon the appropriate methods for the specific type of diversity research they conduct, noting strengths and weaknesses and illustrating their arguments with practical examples from their work. This handbook will be of great value to academics, students, researchers, practitioners, and professionals with an interest in broadening their understanding of how to research organizational diversity in contemporary organizations or seeking to develop their awareness of diversity when researching management and organization, more generally.

This book investigates the life, working conditions, and urban experiences of support service workers, such as janitors, security guards, culinary workers and carpool drivers, in the information technology (IT) sector of India. Largely omitted from academic discourse, support service workers are crucial to the Indian IT industry. Drawing on interviews with such workers in seven Indian cities with a large concentration of software service companies, this volume: Uses quantitative and qualitative analyses to map and assess workers' responses to migration from rural occupations to a modern urban employment setting; Explores the everyday grind of migrant workers in the context of the homogenizing effects of globalization in an alienating urban environment and discusses how their dislodgment from the structures of rural life - gender and caste roles - has placed them in a space of contestation between traditions and the opportunities and challenges offered by digital society in the form of freedom, individualism, flexibility and innovation; Traces the evolution of new areas of class, and identity formations, as well as the hegemonic relations within that ethos imposed by contractors and corporations. The volume will be of great interest to scholars and researchers of sociology and social anthropology, urban studies, development studies, labour studies, social exclusion and South Asian studies.

As populations age around the world, increasing efforts are required from both families and governments to secure care and support for older and disabled people.At the same time both women and men are expected to increase and lengthen their participation in paid work, which makes combining caring and working a burning issue for social and employment policy and economic sustainability. International discussion about the reconciliation of work and care has previously focused mostly on childcare. Combining paid work and family care widens the debate, bringing into discussion the experiences of those providing support to their partners, older relatives and disabled or seriously ill children. The book analyses the situations of these working carers in Nordic, liberal and East Asian welfare systems. Highlighting what can be learned from individual experiences, the book analyses the changing welfare and labour market policies which shape the lives of working carers in Finland, Sweden, Australia, England, Japan and Taiwan.

Our individuality is partly shaped by encounters with the external world so it is inconceivable that we are unaffected by the planned management of public communications which manages much of our external experience. Exploring one of the most important mediators between organizations and individual encounters - public relations (PR) - is long overdue. By developing new ways to create and connect with us as members of particular target audiences, has it changed our interior existence by altering perceptions of the world outside ourselves? PR's massive impact on groups, society or organizations is rightly explored, but its immense influence on our individuality is neglected. In an age where new media makes deepening connections to individuals, the relationship of PR to individuality is one of the field's most profoundly important issues. This provocative book will assist scholars and advanced students in PR and communication research to develop a clear, structured, disciplined understanding of this phenomenon and its implications.

The development of international business and of globalization in every field of activity requires the interaction of individuals and groups with diverse cultural, religious, ethnic and social characteristics in different institutional contexts. Cross-cultural Challenges in International Management addresses the various difficulties that may impede smooth communication and cooperation of those involved in such interactions. It examines what types of resources are mobilized to overcome such difficulties. The cultural and societal challenges of international management must be considered at different levels, the one of strategy, which the first part of the book is devoted to, but also that of management and business practices, addressed in the third part of the book. Both strategic decisions and daily business practices, however, in the particularly fluctuating and incompletely defined international context, gain from being framed by ethical and corporate social responsibility, which the second part of this book is devoted to. Cross-cultural Challenges in International Management provides an analysis of specific situations revealing such cultural or societal challenges. Thus, the reader will benefit not only from advanced theoretical knowledge in the field, but also from practical applications in various professional context and various countries. Practitioners, students in various fields of social sciences, particularly in management, communication, international relations, and researchers will widely benefit from this book.

This edited volume builds on the previously published Self-Initiated Expatriation: Individual, Organizational, and National Perspectives, which served to give in-depth insights into the concept and the processes of self-initiated expatriation and presented different groups undertaking self-initiated foreign career moves. While more than a hundred articles on self-initiated expatriation (SIE) have been published in the meanwhile, an examination of the research questions and samples of SIEs in published SIE research shows that the role of context and its impact on SIEs' career-related decisions and behaviors has not been explored sufficiently. This raises the question in how far existing research results are comparable. The aim of this follow-up volume is to deepen the understanding of SIEs' careers, focusing on the contextual influences of space, time, and institutions on the heterogeneous SIE population. More specifically, the editors aim to shed light on spatial conditions in terms of the home and host country conditions on the self-initiated expatriation experience and examine developments over time in terms of temporality of conditions and SIEs' life-course. Moreover, the influence of the institutional context in terms of occupational, organisational, and societal specificities will be analysed. All chapters are based on strong theoretical foundations that serve to conceptualise "context" and are written by both established and emerging global academics and researchers. Self-Initiated Expatriates in Context contributes to conceptual clarity in the burgeoning field of SIE research by drawing attention to the importance of exploring context and, thus, boundary conditions to careers. It offers specific guidance for an improvement of future SIE-related research in order to enhance the validity of future empirical studies as well as for an improvement of managerial practice. It will be of interest to researchers, academics, practitioners, and students in the fields of international business, human resource management, organisational studies, and strategic management.

Closing the gender pay gap begins with awareness and understanding of the state of the gap. This hybrid book that serves as a resource for both the academic and corporate communities, builds the reader's awareness of the gender pay gap, its magnitude and ramifications, and provides action plans to address the challenge. Much of the existing literature on the gender pay gap provides an excellent foundation in stating facts and inferences; yet, the reader is often left wondering "now what?" This book tells the story of the state of the gap by the numbers and then offers specific actions that can be taken to achieve equity. The authors combine backgrounds in statistics and management/HR to provide a unique perspective in painting a broader overview of the issue, examining the history of the gender pay gap, its global impact, and how nations are addressing the issue. The book shines a light on the wide-ranging effects of the gap, including women's poverty rates, student loans, economic growth, childhood poverty, and corporate profits, and offers insights to help close it with best practices of select organizations. Upper-level undergraduate, postgraduate, and executive education students will appreciate the clarity and conciseness of this guide to understanding and solving an important human resources issue. The inclusion of a brief instructor's manual and PowerPoint slides for each chapter differentiates this book and adds to the ease of adoption in both the academic and corporate setting.

Insights from professionals in the fields of organizational development and diversity provide practical tools to help employees and managers-regardless of race or gender-collaborate in reaching their workplace potential. The contributions of more than 30 experts reframe the discussion on gender, race, and ethnicity in the U.S. workforce, examining the complex identity concerns facing workers who fall within minority groups and recommending practical solutions for dealing with workplace inequities. Through focused essays, experts explore new perspectives to persistent challenges and discuss progress made in addressing unequal treatment based on race and gender in the past eight years. This detailed reference explores every aspect of the issue, including mentoring, family leaves, pay inequity, multiracial and transgender identities, community involvement, and illegal harassment. The first part of the book identifies employment discrimination based on multiracial identity, appearance, and transgender status. The second section unveils the psychology behind harassment on the job; the third section provides strategies for overcoming traditional obstacles for the disenfranchised. The final section discusses updates on laws dealing with the Family and Medical Leave Act. The book closes with success stories of women of color in U.S. leadership roles as well as others achieving success in their professions outside of the country. Accompanying tables, charts, and graphs illustrate the field's most poignant research, such as the relationship between organizational effectiveness and diversity and the characteristics of those taking family and medical leave. Presents new research on the many forms of employment discrimination based on multiracial identity, appearance, and transgender status Includes contributions from professionals in the fields of social psychology, law, gender studies, and ethics, among others Reveals effective ways for promoting inclusion of women and people of color in today's global workforce Covers the workforce in the public sector, private sector, and military Considers the role of social media in helping break through workplace barriers

Originally published in 1982 Diversity and Decomposition in the Labour Market, is an edited collection addressing the contemporary sociology of the labour market. The collection focuses on the categorisation of the diverse dualities that might be thought to characterise certain labour markets. The collection addresses many economic sectors, and there is a distinct focus on labour market analyses developed within neo-classical and radical economics in the USA. The analyses maintain that the labour market is in some sense dualistic.

Bureaucracy is a curse - it seems we can't live with it, we can't live without it. It is without doubt one of the fundamental ideas which underpin the business world and society at large. In this book, Tom Vine observes, analyses and critiques the concept, placing it at the heart of our understanding of organisation. The author unveils bureaucracy as an endlessly emergent phenomenon which defies binary debate - in analysing organisation, we are all bureaucrats. In building an experiential perspective, the book develops more effective ways to interact with bureaucracy in theory and practice. Empirical material take centre stage, whilst the book employs ethnographic and auto-ethnographic methods to illuminate the existential function of bureaucracy. Taking examples from art, history and culture, this book provides an entertaining alternative academic analysis of bureaucracy as a key idea in business and society which will be essential reading for students and scholars of work and organisation

This book is about action learning in the service of social action and social change. The contributors are all engaged in developing new approaches to the wicked problems found in the world today, including the climate emergency, the circular economy, food poverty and insecurity, homelessness, disadvantage, active citizenship, social entrepreneurialism, and the learning of young women abducted by Boko Haram. They reflect a great diversity of settings in South Africa, Australia, Canada, Nigeria, Mozambique, Hungary, Poland and the UK. At this time of global crisis rapid technological and social developments sit side by side with apparently impossible challenges needing urgent action. In the Global South, conflicts, terrorism and climatic changes have forced millions of people to abandon their homes and to migrate in search of food and safety. In the Global North, neo-liberal and market-based policies have pursued deregulation, privatisation and the shrinking of the state with consequent increases in homelessness, poverty and ill-health. Action learning was devised to help people work together in challenging situations to bring about changes from the bottom-up. The people in these stories and cases are not passively awaiting brighter futures but are acting together to create a better world for themselves. They are taking back control in local community regeneration schemes, local energy and housing projects, setting up co-working spaces and inventing new ways of doing business and learning new ways to inhabit the earth. They demonstrate a confidence in an action learning idea that is alive and evolving. The chapters in this book were first published in the journal Action Learning: Research and Practice.

There has been an increasing interest in financial markets across sociology, history, anthropology, cultural studies, and related disciplines over the past decades, with particular intensity since the 2007-2008 crisis which prompted new analyses of the workings of financial markets and how "scandals of Wall Street" might have huge societal ramifications. The sociologically inclined landscape of finance studies is characterized by different more or less well- established homogeneous camps, with more micro-empirical, social studies of finance approaches on the one end of the spectrum and more theoretical, often neo-Marxist approaches, on the other. Yet alternative approaches are also gaining traction, including work that emphasizes the cultural homologies and interconnections with finance as well as work that, more broadly, is both empirically rigorous and theoretically ambitious. Importantly, across these various approaches to finance, a growing body of literature is taking shape which engages finance in a critical manner. The term "critical finance studies" nonetheless remains largely unfocused and undefined. Against this backdrop, the key rationales of The Routledge Handbook of Critical Finance Studies are firstly to provide a coherent notion of this emergent field and secondly to demonstrate its analytical usefulness across a wide range of central aspects of contemporary finance. As such, the volume will offer a comprehensive guide to students and academics on the field of Finance and Critical Finance Studies, Heterodox Economics, Accounting, and related Management disciplines. Chapter 14 of this book is freely available as a downloadable Open Access PDF under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license at https://tandfbis.s3-us-west-2.amazonaws.com/rt-files/docs/Open+Access+Chapters/9781138079816_oachapter14.pdf

This book, in its second edition, introduces readers to the economics of immigration, which is a booming field within economics. The main themes and objectives of the book are for readers to understand the decision to migrate, the impacts of immigration on markets and government budgets and the consequences of immigration policies in a global context. Our goal is for readers to be able to make informed economic arguments about key issues related to immigration around the world. This book applies economic tools to the topic of immigration to answer questions like whether immigration raises or lowers the standard of living of people in a country. The book examines many other consequences of immigration as well, such as the effect on tax revenues and government expenditures, the effect on how and what firms decide to produce and the effect on income inequality, to name just a few. It also examines questions like what determines whether people choose to move and where they decide to go. It even examines how immigration affects the ethnic diversity of restaurants and financial markets. Readers will learn how to apply economic tools to the topic of immigration. Immigration is frequently in the news as more people move around the world to work, to study and to join family members. The economics of immigration has important policy implications. Immigration policy is controversial in many countries. This book explains why this is so and equips the reader to understand and contribute to policy debates on this important topic.

This book, in its second edition, introduces readers to the economics of immigration, which is a booming field within economics. The main themes and objectives of the book are for readers to understand the decision to migrate, the impacts of immigration on markets and government budgets and the consequences of immigration policies in a global context. Our goal is for readers to be able to make informed economic arguments about key issues related to immigration around the world. This book applies economic tools to the topic of immigration to answer questions like whether immigration raises or lowers the standard of living of people in a country. The book examines many other consequences of immigration as well, such as the effect on tax revenues and government expenditures, the effect on how and what firms decide to produce and the effect on income inequality, to name just a few. It also examines questions like what determines whether people choose to move and where they decide to go. It even examines how immigration affects the ethnic diversity of restaurants and financial markets. Readers will learn how to apply economic tools to the topic of immigration. Immigration is frequently in the news as more people move around the world to work, to study and to join family members. The economics of immigration has important policy implications. Immigration policy is controversial in many countries. This book explains why this is so and equips the reader to understand and contribute to policy debates on this important topic.

This study investigates Indian working women's sense of the discourses surrounding work and careers. In interviews conducted with seventy-seven women across socioeconomic statuses, castes, classes, and occupational and generational categories in the city of Pune, India, women express how feeling bound by tradition confronts excitement about ongoing changes in the country. The work lives of these women are influenced symbiotically by India's sociocultural practices and the contemporary phenomenon of globalization. Using feminist standpoint theory as a theoretical lens, Suchitra Shenoy-Packer explores how women deconstruct, coconstruct, and reconstruct systems of knowledge about their worlds of work as embedded within and influenced by the intersections of society, socialization, and individual agency. The meanings that Indian women associate with their work as well as their definition of a career in twenty-first-century India will be of interest to students and scholars of feminist theory, women's studies, globalization, Asian studies, and labor studies.