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Books > Social sciences > Sociology, social studies > Social institutions > Work & labour
Being watched and watching others is a universal feature of all human societies. How does the phenomenon of surveillance affect, interact with, and change the world of business? This concise book unveils a key idea in the history and future of management. For centuries managers have claimed the right to monitor employees, but in the digital era, this management activity has become enhanced beyond recognition. Drawing on extensive research into organizational surveillance, the author distils and analyses existing thinking on the concept with his own empirical work. Drawing together perspectives from philosophy, cutting-edge social theory, and empirical research on workplace surveillance, Surveillance is the definitive introduction to an intriguing topic that will interest readers across the social sciences and beyond.
Being watched and watching others is a universal feature of all human societies. How does the phenomenon of surveillance affect, interact with, and change the world of business? This concise book unveils a key idea in the history and future of management. For centuries managers have claimed the right to monitor employees, but in the digital era, this management activity has become enhanced beyond recognition. Drawing on extensive research into organizational surveillance, the author distils and analyses existing thinking on the concept with his own empirical work. Drawing together perspectives from philosophy, cutting-edge social theory, and empirical research on workplace surveillance, Surveillance is the definitive introduction to an intriguing topic that will interest readers across the social sciences and beyond.
With the dramatic changes in the extent to which women and men contribute to unpaid domestic work and paid employment, work and family life reconciliation has become more prominent than ever on the European Union agenda. This comparative study examines the Europeanisation patterns of work and family life reconciliation policies in a longstanding candidate country, Turkey and a founding member state, Germany, over the last decade, with a particular emphasis on intervening domestic actors and factors. Combining Europeanisation literature and New Institutionalism theory, it draws on document analysis and interviews with EU representatives, German and Turkish political elites and representatives of civil society organisations to shed light on the diverging nature of the Europeanisation process in different countries. A study of the influence of local actors on the push for stronger convergence among member and candidate states on EU work and family life reconciliation policies The Politics of Europeanisation will appeal to social scientists with interests in social policy, gender studies, EU politics and the Europeanisation process.
How do journalists know what they know? Who gets to decide what good journalism is and when it's done right? What sort of expertise do journalists have, and what role should and do they play in society? Until a couple of decades ago, journalists rarely asked these questions, largely because the answers were generally undisputed. Now, the stakes are rising for journalists as they face real-time critique and audience pushback for their ethics, news reporting, and relevance. Yet the crises facing journalism have been narrowly defined as the result of disruption by new technologies and economic decline. This book argues that the concerns are in fact much more profound. Drawing on their five years of research with journalists in the U.S. and Canada, in a variety of news organizations from startups and freelancers to mainstream media, the authors find a digital reckoning taking place regarding journalism's founding ideals and methods. The book explores journalism's long-standing representational harms, arguing that despite thoughtful explorations of the role of publics in journalism, the profession hasn't adequately addressed matters of gender, race, intersectionality, and settler colonialism. In doing so, the authors rethink the basis for what journalism says it could and should do, suggesting that a turn to strong objectivity and systems journalism provides a path forward. They offer insights from journalists' own experiences and efforts at repair, reform, and transformation to consider how journalism can address its limits and possibilities along with widening media publics.
Accounting Ethics Education: Teaching Virtues and Values gathers a diversity of contributions from invited, well-known experts. It promotes a comprehensive reflection around how ethics can and should be taught to accounting students, discussing and highlighting the most updated research on accounting ethics education, and it is an essential reference in the field. The subject of accounting ethics education is critical to foster ethical awareness that may prevent the way in which one acts or behaves, especially towards others. The point is that accounting education cannot exist without ethical education and accountants must be technically proficient and ethically sensible since ethical behavior is vital to the status and credibility of the accountancy profession. And this sensibility must be developed while the future professional is still cultivating his or her moral and intellectual structure within the school learning environment: character and practical reasoning are crucial because they include not only knowledge of rules and principles, and their correct application but also values and virtues. Examining multiple perspectives, Accounting Ethics Education: Teaching Virtues and Values advances the scholarly debate by providing cuttingedge and insightful research vital for all those interested and immersed in these matters. It begins with a historical perspective of accounting ethics education and continues by exploring challenges, opportunities and developments in the area. It will be of great value to academics, students, researchers and professionals in the fields of accounting, accounting education and ethics.
Nonprofit organizations are conventionally positioned as generators of social and cultural forms of capital for the common good. As such they occupy a different space to other types of organizations such as corporate firms that exist primarily to generate economic capital for private owners/shareholders. Recent years, however, have seen professionalization promoted widely by funders, policy-makers and nonprofit practitioners across the globe. At the same time, there has been an increasing cross-over of employees from private and public bodies into nonprofits. But do such shifts open up space for the wholesale importation of managerialism into and commercialization of the nonprofit sphere? Are nonprofits at risk of being reconstituted as primarily economic entities, serving the interests of a leadership elite? How are such changes in an organization's trajectory brought about? What are the consequences for trustees, staff, members and the nature of managerial work? The authors engage with critical questions such as these through a unique insider account of one professional institute experiencing unprecedented changes that challenge its very reason for being. Drawing on a three-year ethnography, they narrate organizational inhabitants' struggles in their search for purpose and analyze the myriad of changes within different aspects of organizing including structure, strategizing, pay and reward, governance and leadership. The book will enable readers to reframe and rethink organizational change as a process involving power, persuasion and authority, and will be of value to researchers, students, academics and practitioners interested in managerial work and organizational change in non-profit organizations.
As we become more and more of a global trading world, the challenges of leading and managing within this turbulent environment and its associated, complex, interconnected markets and disconnected relationships are indisputable, so just how far can any change requirements be practically engaged with, whilst also keeping the employee at the organisation's central core? Today's business world cries out for people who can lead with a cross-cultural global perspective, who can lead from the heart as well as the mind and address and manage problems on not just an integrated local level, but also with a healthy, holistic perspective. The subject of spirituality has long been discussed within academic research, but there still seems to be a misunderstanding and stagnation of both its real meaning and application amongst business academics, the population and organisations alike. This book aims to provide a realistic message to help those who are looking for some answers; for those who are looking for a way to advance their own skill-set and progress both their careers and the organisation's current standing; to move from being confused and insecure about strategies and tactics, to positively contributing to not only their own, but also to the employees' well-being and the business's overall purpose and intention. By basing the content upon real and relevant, interesting, modern-day perspectives, applications, requirements, opportunities and benefits, all combined into a manual for thought and a practical framework for action, this book will significantly and realistically move the subject of spirituality forward. This book will be of interest to researchers, academics and students with a special interest in the, positive, influence of spirituality within the workplace and everyday healthy living.
This book explores the Jewish Left's innovative strategies in maintaining newspapers, radio stations, and educational activities during a moment of crisis in global democracy. In the wake of the First World War, as immigrant workers and radical organizations came under attack, leaders within largely Jewish unions and political parties determined to keep their tradition of social unionism alive. By adapting to an emerging media environment dependent on advertising, turn-of-the-century Yiddish socialism morphed into a new political identity compatible with American liberalism and an expanding consumer society. Through this process, the Jewish working class secured a place within the New Deal coalition they helped to produce. Using a wide array of archival sources, Brian Dolber demonstrates the importance of cultural activity in movement politics, and the need for thoughtful debate about how to structure alternative media in moments of political, economic, and technological change.
Sorting Letters, Sorting Lives offers an examination of a workplace that for many years has employed an extraordinarily diverse workforce: the United States Postal Service. In the post-civil rights era, the Postal Service took a leading role in managing a diverse workforce, seeking to acknowledge and honor the different groups and cultures represented among its workforce. The USPS has constantly been looking for ways to motivate its employees, to create a sense of fairness and belonging, and to minimize interpersonal and inter-group conflicts. Linda Benbow examines the organizational culture and levels of diversity found in an urban United States Postal Service mail processing facility. She shows how employee perceptions of social differences and their interactions with coworkers contribute to their identity and work life within the organization. Painting detailed portraits of race, social class, and gender in a mail processing facility, Benbow looks at ways employees of diverse backgrounds relate to one another, identifying the issues and occasions that provoke conflict, the ways that participants view one another, and the forces and strategies that mitigate and conciliate conflicts. This richly detailed account of a historically diverse urban post office provides a fascinating look at the dynamics of race and gender in the workplace.
What fuels capitalism and what stops it from collapsing? Does marketing communications support and sustain the economic and political status quo? This book is not about describing the ways in which businesses can optimize the messages they put across or about adding to the marketing communicator's toolkit. This book argues that marketing communications plays an increasingly important role in bolstering contemporary capitalism. Drawing on conceptualizations of the 'market' from political economy and sociology, it focusses on five logics that underpin and sustain the form of capitalism in which we live: the logic of competition, the logic of sustainability, the logic of individualism, the logic of objectivity, and the logic of distraction. It does this by exploring those arenas which are increasingly dominated by the communicative activities of business: sport, CSR, social media, statistics, and entertainment. Bringing theories from marketing and consumer research, sociology, cultural studies, technology and media studies to bear on marketing communications, this book is necessary reading for undergraduate and postgraduate students and academics who wish to understand the broader role of marketing communications in the reproduction of contemporary capitalism.
Call centers have come, in the last three decades, to define the interaction between corporations, governments, and other institutions and their respective customers, citizens, and members. The offshoring and outsourcing of call center employment, part of the larger information technology and information-technology-enabled services sectors, continues to be a growing practice amongst governments and corporations in their attempts at controlling costs and providing new services. While incredible advances in technology have permitted the use of distant and "offshore" labor forces, the grander reshaping of an international political economy of communications has allowed for the acceleration of these processes. New and established labor unions have responded to these changes in the global regimes of work by seeking to organize call center workers. These efforts have been assisted by a range of forces, not least of which is the condition of work itself, but also attempts by global union federations to build a bridge between international unionism and local organizing campaigns in the Global South and Global North. Through an examination of trade union interventions in the call center industries located in Canada and India, this book contributes to research on post-industrial employment by using political economy as a juncture between development studies, the sociology of work, and labor studies.
A sustainable European workforce has become increasingly relevant in our present day and age. Flexibility and job insecurity are omnipresent; organizational workforces are displaying growing diversity with respect to age, gender, ethnicity and family status; and Europe's welfare states are delegating more and more responsibility for the well-being of workers to employers. Now more so than ever, organizations need to consider investing in workers to improve their performance and level of satisfaction. These investments can take many forms, including flexible work arrangements, training plans, child-related policies and health programs. The crucial question is how to make this happen. Why do some organizations invest more and others less in their employees? Why do some employees make use of these investments and while others do not? Why do such investments sometimes improve employee performance and satisfaction and sometimes not? This book addresses precisely these questions. The book contributes a new, large-scale survey of 259 organizations, 869 work units, and 11,011 employees in six diverse economic sectors in the Bulgaria, Finland, Germany, Hungary, the Netherlands, Portugal, Spain, Sweden and UK to study the causes and consequences of organizational investments. This book appeals to undergraduate and postgraduate students, researchers and lecturers in the fields of Sociology, Business and Management, and Organizational Studies. It will also be useful for practitioners of Human Resource Management and others interested in workforce sustainability.
This book proposes a theory of the legitimation crisis of neoliberalism. Through analyses of the legitimation crisis of regulated capitalism and the characteristics and theories of neoliberalism, the author contends that neoliberalism is affected by crises of system and social integration. The crisis of system integration refers to the inability of market mechanisms to address problems of capital accumulation and social stability. The crisis of social integration refers to the unmet promises of economic growth and social well-being. While attempts to address these crises are carried out through state intervention, crisis resolutions are inadequate due to the limits of the free market system and current state forms. Alessandro Bonanno contends that, as ideological and material forms of legitimation are inadequate, and processes of capital accumulation are sluggish and resistance weak, change is necessary. He outlines how this change will be controlled by corporate actors, minimally address the demands of subordinate groups, and marginally alter existing conditions.
Theoretical and philosophical work on community has yielded multifold definitions and analytical frameworks. Kenneth C. Bessant reflects on the inherent complexity and diversity of this deeply intersubjective aspect of lived social experience. He explores the relational underpinnings of early and more contemporary approaches to the study of community, with a particular emphasis on their core assumptions, concepts, and tenets. Each of these perspectives offers a relatively distinct interpretation of community, while also revealing the intrinsically relational fabric of its perpetual emergence, dynamism, and transformation. The 'being-with' of relational social existence is the fundamental basis upon which all conceptions of community are built, and this is the epicenter around which the book revolves. Community is born of, exists within, and brings forth social relations. It is a living expression of relational willing, thinking, and acting.
Organizational diversity has become a topic of interest for practitioners and academics alike. This book explores how diversity in organizations is, and can be researched, providing readers with insights into the potential research designs for studies in contemporary organizations. This includes paying attention to methods but also to the role of the researcher and research bodies in the field, their potential as activists as well as to the theoretical question of standpoints in researching organizational diversity. Chapters also consider the diversity of research participants, inclusive research, and intersectionality. All contributors are experts in diversity research, and in their contributions, they reflect upon the appropriate methods for the specific type of diversity research they conduct, noting strengths and weaknesses and illustrating their arguments with practical examples from their work. This handbook will be of great value to academics, students, researchers, practitioners, and professionals with an interest in broadening their understanding of how to research organizational diversity in contemporary organizations or seeking to develop their awareness of diversity when researching management and organization, more generally.
2020 will mark thirty years since the first publication of Judith Butler's ground-breaking book, Gender Trouble. Here, and in subsequent work, Butler argues that gender and other forms of identity can best be understood as performative acts. These acts are what bring our subjectivities into existence, enabling us to be recognized as viable employable social beings, worthy of rights, responsibilities and respect. The three decades since the publication of Gender Trouble have witnessed Butler become one of the most widely cited and controversial figures in contemporary feminist thinking. While it is only in her most recent work that Butler has engaged directly with themes such as work and organization, her writing has profound implications for thinking, and acting, on the relationship between power, recognition and organization. Whilst her ideas have made important in-roads into work, organization and gender studies that are discussed here, there is considerable scope to explore further avenues that her concepts and theories open up. These inroads and avenues are the focus of this book. Judith Butler and Organization Theory makes a substantial contribution to the analysis of gender, work and organization. It not only covers central issues in Butler's work, it also offers a close reading of the complexities and nuances in her thought. It does so by 'reading' Butler as a theorist of organization, whose work resonates with scholars, practitioners and activists concerned to understand and engage with organizational life, organization and organizing. Drawing from a range of illustrative examples, the book examines key texts or 'moments' in the development of Butler's writing to date, positing her as a thinker concerned to understand and address the ways in which our most basic desire for recognition comes to be organized within the context of contemporary labour markets and workplaces. It examines insights from Butler's work, and the philosophical ideas she draws on, considering the impact of these on work, organization and management studies thus far; it also explores some of the many ways in which her thinking might be mobilized in future, considering what scope there is for a non-violent ethics of organization, and for a (re)assembling of the relationship between vulnerability and resistance within and through organizational politics.
The Institutional Theory of the Firm examines recent and previous organization theory literature to advocate what Evans (1995) refers to as the "embedded autonomy" of the firm, as well as its role in being simultaneously anchored in, for example, corporate legislation and regulatory practices on the national, regional (i.e., within the European Union) and transnational levels, while at the same time being granted the right to operate with significant degrees of freedom within this legal-regulatory model. Seen in this view, the embedded autonomy of the corporation represents a theoretical view of the corporation that complements the market-based image of the corporation in economic theory. When advocating the institutional theory model, three forms of embedded autonomy are examined. First, the corporation is enacted as a legal entity sui juris-as a freestanding "legal person" in corporate law and within the regulatory framework that serves to enforce legislation in everyday life settings. Second, the corporation is embedded within what social theorists refer to as moral economies, the norms and values that regulate what are the socially acceptable and legitimate means for conducting business. Third and finally, the corporation is embedded in governance, a relatively complex economic concept that denotes legal and regulatory control on the societal and economic system levels, and on the level of the individual corporation. By combining the three forms of embeddedness, sanctioned by law, norms, and governance, the embedded autonomy of the firm is secured on the basis of a variety of social practices and resources. This book brings together a diverse literature including management studies, economic sociology, legal theory, finance theory, and mainstream economic theory to advance the argument that the corporation is best understood as what is embedded in a social and economic context, yet best serving its defined and stipulated ends by assuming considerable degrees of freedom to operate in isolation from various stakeholders. It will be of relevance for a variety of readers, including graduate students, management scholars, policy-makers, and management consultants interested in organization theory and management studies.
Originally published 1987 Schooling Ordinary Kids looks at the 'invisible majority' of ordinary working-class pupils. The book explains why these pupils are now at the centre of a major educational crisis surrounding the soaring rates of youth unemployment. The book is a timely examination of educational inequalities, unemployment, and the new vocationalism. Drawing extensively the study of schools in the urban centre of South Wales the book highlights the need for an alternative politics of education, if we were to meet the educational challenge of the late-twentieth century. The new vocationalism is revealed here as a policy for inequality both politically and in the classroom.
Published in 1994, this book gathers together a series of original studies on occupational socialization and the everyday realities of work. It includes detailed, empirically based accounts of a variety of occupational settings. Included are: social workers; trainee midwives; prison officers; accountants; teachers; psychiatrists; postgraduate research students. They all reflect the tradition of qualitative research that has been developed at Cardiff. This book was originally published as part of the Cardiff Papers in Qualitative Research series edited by Paul Atkinson, Sara Delamont and Amanda Coffey. The series publishes original sociological research that reflects the tradition of qualitative and ethnographic inquiry developed at Cardiff. The series includes monographs reporting on empirical research, edited collections focussing on particular themes, and texts discussing methodological developments and issues.
Originally published in 1982 Cheats at Work looks at occupations from an anthropological point of view, using a similar format to analysis of cultures in the study of anthropology. The author uses an extensive set of quotations drawn from over a hundred informants at all social levels. The interviews reveal a distinct set of ideologies and attitudes from various occupations. The book looks specifically at cheating, lying and deception in various occupations, and the interviews reveal how and why people cheat, and deceive their customers and clients, how they learn the concealed tricks and professions and how they justify this.
Our individuality is partly shaped by encounters with the external world so it is inconceivable that we are unaffected by the planned management of public communications which manages much of our external experience. Exploring one of the most important mediators between organizations and individual encounters - public relations (PR) - is long overdue. By developing new ways to create and connect with us as members of particular target audiences, has it changed our interior existence by altering perceptions of the world outside ourselves? PR's massive impact on groups, society or organizations is rightly explored, but its immense influence on our individuality is neglected. In an age where new media makes deepening connections to individuals, the relationship of PR to individuality is one of the field's most profoundly important issues. This provocative book will assist scholars and advanced students in PR and communication research to develop a clear, structured, disciplined understanding of this phenomenon and its implications.
This edited volume builds on the previously published Self-Initiated Expatriation: Individual, Organizational, and National Perspectives, which served to give in-depth insights into the concept and the processes of self-initiated expatriation and presented different groups undertaking self-initiated foreign career moves. While more than a hundred articles on self-initiated expatriation (SIE) have been published in the meanwhile, an examination of the research questions and samples of SIEs in published SIE research shows that the role of context and its impact on SIEs' career-related decisions and behaviors has not been explored sufficiently. This raises the question in how far existing research results are comparable. The aim of this follow-up volume is to deepen the understanding of SIEs' careers, focusing on the contextual influences of space, time, and institutions on the heterogeneous SIE population. More specifically, the editors aim to shed light on spatial conditions in terms of the home and host country conditions on the self-initiated expatriation experience and examine developments over time in terms of temporality of conditions and SIEs' life-course. Moreover, the influence of the institutional context in terms of occupational, organisational, and societal specificities will be analysed. All chapters are based on strong theoretical foundations that serve to conceptualise "context" and are written by both established and emerging global academics and researchers. Self-Initiated Expatriates in Context contributes to conceptual clarity in the burgeoning field of SIE research by drawing attention to the importance of exploring context and, thus, boundary conditions to careers. It offers specific guidance for an improvement of future SIE-related research in order to enhance the validity of future empirical studies as well as for an improvement of managerial practice. It will be of interest to researchers, academics, practitioners, and students in the fields of international business, human resource management, organisational studies, and strategic management.
Closing the gender pay gap begins with awareness and understanding of the state of the gap. This hybrid book that serves as a resource for both the academic and corporate communities, builds the reader's awareness of the gender pay gap, its magnitude and ramifications, and provides action plans to address the challenge. Much of the existing literature on the gender pay gap provides an excellent foundation in stating facts and inferences; yet, the reader is often left wondering "now what?" This book tells the story of the state of the gap by the numbers and then offers specific actions that can be taken to achieve equity. The authors combine backgrounds in statistics and management/HR to provide a unique perspective in painting a broader overview of the issue, examining the history of the gender pay gap, its global impact, and how nations are addressing the issue. The book shines a light on the wide-ranging effects of the gap, including women's poverty rates, student loans, economic growth, childhood poverty, and corporate profits, and offers insights to help close it with best practices of select organizations. Upper-level undergraduate, postgraduate, and executive education students will appreciate the clarity and conciseness of this guide to understanding and solving an important human resources issue. The inclusion of a brief instructor's manual and PowerPoint slides for each chapter differentiates this book and adds to the ease of adoption in both the academic and corporate setting.
The development of international business and of globalization in every field of activity requires the interaction of individuals and groups with diverse cultural, religious, ethnic and social characteristics in different institutional contexts. Cross-cultural Challenges in International Management addresses the various difficulties that may impede smooth communication and cooperation of those involved in such interactions. It examines what types of resources are mobilized to overcome such difficulties. The cultural and societal challenges of international management must be considered at different levels, the one of strategy, which the first part of the book is devoted to, but also that of management and business practices, addressed in the third part of the book. Both strategic decisions and daily business practices, however, in the particularly fluctuating and incompletely defined international context, gain from being framed by ethical and corporate social responsibility, which the second part of this book is devoted to. Cross-cultural Challenges in International Management provides an analysis of specific situations revealing such cultural or societal challenges. Thus, the reader will benefit not only from advanced theoretical knowledge in the field, but also from practical applications in various professional context and various countries. Practitioners, students in various fields of social sciences, particularly in management, communication, international relations, and researchers will widely benefit from this book.
This book uncovers the mysterious social and political structures of China's "Third Front," the large state-sponsored development of inland China during the late Maoist period. This movement gave birth to a few important industrial bases such as Panzhihua and Liupanshui and had significant impact on megacities such as Lanzhou, Wuhan, and Chongqing. Yet, this is scarcely known to the West and even the younger generation of Chinese. Chen explores the ways that new industrial structures and hierarchies were created and operated, using political and sociological methodologies to understand what is distinctive in the history of the Chinese corporation. This book will be of immense interest to political scientists, sociologists, China scholars, and researchers of alternative economic structures. |
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