Cruise Management - Information and Decision Support Systems (Paperback, 2012)

Increasingly, cruise operators are utilising information and communication technologies (ICTs) to improve service-effectiveness and process efficiency, both on- and off-board. Therefore, it is worth initiating a discussion on the potential and challenges ICTs entail for both cruise operators' back-offices and for cruisers' consumption experiences. This book documents the proceedings of the 1st e-Cruising Conference (Bremerhaven, Germany), which was aimed at discussing the possibilities and applicability of ICTs and mobile services in various aspects of cruise operations. Following a rigorous double-blind review, the best papers were chosen to be incorporated in this volume.

General

Imprint:	Gabler
Country of origin:	Germany
Release date:	October 2011
First published:	2012
Editors:	Alexis Papathanassis • Michael H. Breitner • Cornelia Schoen
Dimensions:	210 x 148 x 18mm (L x W x T)
Format:	Paperback
Pages:	249
Edition:	2012
ISBN-13:	978-3-8349-3272-3
Languages:	English
Subtitles:	German
Categories:	Books > Business & Economics > Industry & industrial studies > Service industries > Tourism industry Books > Business & Economics > Industry & industrial studies > Transport industries > Shipping industries > General
LSN:	3-8349-3272-8
Barcode:	9783834932723

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