Effective Document and Data Management illustrates the operational
and strategic significance of how documents and data are captured,
managed and utilized. Without a coherent and consistent approach
the efficiency and effectiveness of the organization may be
undermined by less poor management and use of its information. The
third edition of the book is restructured to take this broader view
and to establish an organizational context in which information is
management. Along the way Bob Wiggins clarifies the distinction
between information management, data management and knowledge
management; helps make sense of the concept of an information life
cycle to present and describe the processes and techniques of
information and data management, storage and retrieval; uses worked
examples to illustrate the coordinated application of data and
process analysis; and provides guidance on the application of
appropriate project management techniques for document and records
management projects. The book will benefit a range of organizations
and people, from those senior managers who need to develop coherent
and consistent business and IT strategies; to information
professionals, such as records managers and librarians who will
gain an appreciation of the impact of the technology and of how
their particular areas of expertise can best be applied; to system
designers, developers and implementers and finally to users. The
author can be contacted at
[email protected] for further
information.
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