While much has been written on the growth of information
technology (IT) and IT-enabled services in India, little is known
about the people who work in these industries, about the nature of
the work itself, and about its wider social and cultural
ramifications. The papers in this collection combine empirical
research with theoretical insight to fill this gap and explore
questions about the trajectory of globalization in India. The
themes covered include: (a) sourcing and social structuring of the
new global workforce; (b) the work process, work culture, regimes
of control and resistance in IT-enabled industries; (c) work,
culture and identity; (d) nations, borders and cross-border
flows.
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