Today's complex, information-intensive problems often require
people to work together. Mostly these tasks go far beyond simply
searching together; they include information lookup, sharing,
synthesis, and decision-making. In addition, they all have an
end-goal that is mutually beneficial to all parties involved. Such
"collaborative information seeking" (CIS) projects typically last
several sessions and the participants all share an intention to
contribute and benefit. Not surprisingly, these processes are
highly interactive. Shah focuses on two individually
well-understood notions: collaboration and information seeking,
with the goal of bringing them together to show how it is a natural
tendency for humans to work together on complex tasks. The first
part of his book introduces the general notions of collaboration
and information seeking, as well as related concepts, terminology,
and frameworks; and thus provides the reader with a comprehensive
treatment of the concepts underlying CIS. The second part of the
book details CIS as a standalone domain. A series of frameworks,
theories, and models are introduced to provide a conceptual basis
for CIS. The final part describes several systems and applications
of CIS, along with their broader implications on other fields such
as computer-supported cooperative work (CSCW) and human-computer
interaction (HCI). With this first comprehensive overview of an
exciting new research field, Shah delivers to graduate students and
researchers in academia and industry an encompassing description of
the technologies involved, state-of-the-art results, and open
challenges as well as research opportunities.
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