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Handbook of Total Quality Management (Paperback, Softcover reprint of the original 1st ed. 1998)
Loot Price: R4,916
Discovery Miles 49 160
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Handbook of Total Quality Management (Paperback, Softcover reprint of the original 1st ed. 1998)
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Quality issues are occupying an increasingly prominent position in
today's global business market, with firms seeking to compete on an
international level on both price and quality. Consumers are
demanding higher quality standards from manufacturers and service
providers, while virtually all industrialized nations have
instituted quality programs to help indigenous corporations. A
proliferation in nation-wide and regional quality awards such as
the Baldridge award and certification to ISO 9000 series are making
corporations world-wide quality-conscious and eager to implement
programs of continuous improvement. To achieve competitiveness,
quality practice is a necessity and this book offers an exposition
of how quality can be attained.The Handbook of Total Quality
Management: * Explores in separate chapters new topics such as
re-engineering, concurrent engineering, ISO standards, QFD, the
Internet, the environment, advanced manufacturing technology and
benchmarking * Discusses the views of leading quality practitioners
such as Derning, Juran, Ishikawa, Crosby and Taguchi throughout the
book * Considers important strategies for quality improvement,
including initiation and performance evaluation through auditing,
re-engineering, and process and design innovations. With
contributions from 47 authors in 13 different countries, the
Handbook of Total Quality Management is invaluable as a reference
guide for anyone involved with quality management and deployment,
including consultants, practitioners and engineers in the
professional sector, and students and lecturers of information
systems, management and industrial engineering.
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