Conflict, Improvisation, Governance presents a carefully crafted
and edited collection of first hand accounts of diverse public
sector and non-profit urban practitioners facing the practical
challenges of "doing democracy" in the global/local context of the
interconnected major European city of Amsterdam and its region. The
book examines street level democratic processes through the
experiences of planning and city governance practitioners in
community development, youth work, public service delivery, urban
public administration, immigration and multi-cultural social
policy. These profiles and case studies show widely shared
challenges in global and local urban environments, and new,
"bottom-up," democratic and improvisational strategies that
community members and public officials alike can use to make more
inclusive, democratic cities.
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