Traditional retail is becoming increasingly volatile and
challenged as a business model. Brick-and-mortar has shifted to
online, while online is shifting into pop-up storefronts. Virtual
stores in subway platforms and airports are offering new levels of
convenience for harried commuters. High Street and Main Street are
becoming the stuff of nostalgia. The Big Box is losing ground to
new models that attract consumers through their most-trusted
assistant--the smartphone. What's next? What's the future for
you--a retailer--who is witnessing a tsunami of change and not
knowing if this means grasping ahold of new opportunity or being
swept away?
"The Retail Revival "answers these questions by looking into the
not-so-distant retail past and by looking forward into a future
that will continue to redefine retail and its enormous effect on
society and our economies. Massive demographic and economic shifts,
as well as historic levels of technological and media disruption,
are turning this once predictable industry--where "average" was
king--into a sea of turbulent change, leaving consumer behavior
permanently altered. Doug Stephens, internationally renowned
consumer futurist, examines the key seismic shifts in the market
that have even companies like Walmart and Procter & Gamble
scrambling to cope, and explores the current and future trends that
will completely change the way we shop.
"The Retail Revival "provides no-nonsense clarity on the
realities of a completely new retail marketplace-- realities that
are driving many industry executives to despair. But the future
need not be dark. Stephens offers hope and guidance for any
businesses eager to capitalize on these historic shifts and
thrive.
Entertaining and thought-provoking, "The Retail Revival "makes
sense of a brave new era of consumer behavior in which everything
we "thought "we knew about retail is being completely
reimagined.
Praise for "The Retail Revival"
"It doesn't matter what type of retail you do--if you sell
something, somewhere, you need to read Doug Stephens' "The Retail
Revival." Packed with powerful insights on the changing retail
environment and what good retailers should be thinking about now,
"The Retail Revival "is easy to read, well-organized and provides
essential food for thought."-- Gregg Saretsky, President and CEO,
WestJet
"This book captures in sharp detail the deep and unprecedented
changes driving new consumer behaviors and values. More
importantly, it offers clear guidance to brands and retailers
seeking to adapt and evolve to meet entirely new market imperatives
for success."--John Gerzema, Author of "Spend Shift "and "The
Athena Doctrine"
""The Retail Revival "is a critical read for all marketing
professionals who are trying to figure out what's next in retail...
Doug Stephens does a great job of explaining why retail has evolved
the way it has, and the book serves as an important, trusted guide
to where it's headed next. "--Joe Lampertius SVP, Shopper
Marketing, Momentum Worldwide and Owner, La Spezia Flavor
Market
"Doug Stephens has proven his right to the moniker 'Retail
Prophet.' With careful analysis and ample examples, the author
makes a compelling case for retailers to adapt, change and
consequently revive their connection with consumers. Stephens
presents actionable recommendations with optimism and
enthusiasm--just the spoonful of sugar we need to face the
necessary changes ahead."--Kit Yarrow, Ph.D., Consumer
Psychologist; Professor, Golden Gate University; Co-Author, "Gen
BuY: How Tweens, Teens and Twenty-Somethings are Revolutionizing
Retail"
"Doug Stephens doesn't just tell you why retail is in the
doldrums, he tells you why retail is a major signpost for the
larger troubles of our culture and provides a compelling, inspiring
vision for a future of retail--and business, and society."--Eric
Garland, author of "Future Inc.: How Businesses Can Anticipate and
Profit from What's Next"
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