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The Six-Step Guide to Library Worker Engagement (Paperback)
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The Six-Step Guide to Library Worker Engagement (Paperback)
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Offering proven strategies alongside recommended action points in
each chapter, this resource guides managers and administrators
through developing and maintaining a more engaged and diverse
workplace. Gallup's 2019 State of the American Workplace Report
found that 70 percent of employees are disengaged at work. Why is
worker engagement so important? Engaged workers lead to engaged
libraries - vibrant institutions that nurture their workers'
dedication, creativity, and innovation so they can serve their
communities most effectively. This guide walks library managers and
administrators through concrete steps to change their
organization's culture so that it fosters worker engagement, using
first-hand accounts from library staff to illustrate both successes
and failures. Readers will discover why libraries often fall short
at hiring good leadership and ways to develop better recruitment
strategies moving forward; how lack of trust pushes workplace
culture towards incivility, hostility, and lower morale, and what
library leaders can do to rebuild it; methods for using recognition
and praise as tools for sustaining a positive work environment; the
rationale for eliminating annual performance reviews in favor of
less formal one-on-one conversations and "just in time" continuous
feedback; the secrets behind high performing teams, strategies to
support dysfunctional teams, and tips on how to develop remote
teamwork; and why viewing diversity, equity, and inclusion (DEI) as
separate from workplace culture is counterproductive, since it is
actually the positive result of a strong foundation, with advice on
combating the factors that contribute to low retention rates of
BIPOC librarians.
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