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Difficult Conversations in Medicine (Paperback)
Loot Price: R1,483
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Difficult Conversations in Medicine (Paperback)
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In all branches of medicine, effective communication between health
care professionals and patients, families and carers is essential
to ensure first-class treatment. Increasing public awareness of
health issues and the ready availability of health information have
lead the public to be more widely informed about common conditions
and the treatments available. Patients therefore attend a medical
consultation better informed so the need for improved communication
skills is even greater. This book aims to demystify the
'doctor-patient' relationship in order that patients and potential
patients can more easily understand the information which doctors
are seeking to convey as well as gaining some insight into the
difficulties of communication from a doctor's perspective. Some
conversations require specialised skills. Talking to people with
difficult personalities and poor social skills can be challenging.
Strong emotions of anger, frustration or distress need sensitive
handling and particular age groups call on styles of address
appropriate to their particular needs. Using the expertise of
experienced doctors from many specialties this book covers not only
the theory behind good communication skills but also gives a wealth
of practical advice. The book covers ethical and legal issues,
planning difficult conversations, the patient's and doctor's
perspectives, issues surrounding special groups such as children
and the elderly, and conversations with patients from different
cultural backgrounds. Outlines of possible clinical cases posing
specific problems are included with guidance on how to handle them.
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