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Knowledge in Servitization Management - A Comparative View (Hardcover, 1st ed. 2023)
Loot Price: R1,204
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Knowledge in Servitization Management - A Comparative View (Hardcover, 1st ed. 2023)
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The last two decades have seen a shift towards service-based value
in a process referred to as servitization. Manufacturers have been
challenged to create relevant knowledge and adapt to this change.
This book has two key purposes. First of all, the authors examine
the theoretical underpinnings of knowledge management and
servitization, before proposing a conceptual model for knowledge
co-creation and organizational knowledge management processes.
Then, the model is tested through a series of case studies from
Japan and Malaysia, providing insight into experiences of business
transformation from produce-centric to service-centric in developed
and developing Asian economies. This book will be of interest to
academics, students and practitioners in servitization, knowledge
creation and knowledge management, especially those interested in
Asian economies.
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