Perhaps no other technology has done so much to so many, but
been studied by so few, as the telephone. Even as its physical size
diminishes, the telephone is becoming more important. In
Connections, now available in paperback, James E. Katz gives
greater visibility to this important element in modern life.
Katz examines how the telephone reveals gender relations in a
way not predicted by feminist theories, how it can be used to
protect and invade personal privacy, and how people harness
telephone answering machines to their advantage. Katz's inquiry
reports on obscene phone calls, the abuses of caller-ID technology,
and attitudes toward voice mail. National data about cellular
telephones are presented to show the extent to which beepers and
car phones have become status symbols.
Katz ranges from microsocial interaction to macrosocial theory,
and from the family and personal levels of organization to that of
large-scale industrial bureaucracies. The result of this
investigation is a compelling mosaic spanning sociology and
psychology, and organization and communication studies. These
arresting portraits will offer profound insight to historians,
students of American culture, and those concerned about the nature
and direction of the emerging information society.
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