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Books > Business & Economics > Business & management > Ownership & organization of enterprises > Employee-ownership & co-operatives

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Solving Problems with Design Thinking - Ten Stories of What Works (Hardcover) Loot Price: R661
Discovery Miles 6 610
You Save: R83 (11%)
Solving Problems with Design Thinking - Ten Stories of What Works (Hardcover): Jeanne Liedtka, Andrew King, Kevin Bennett

Solving Problems with Design Thinking - Ten Stories of What Works (Hardcover)

Jeanne Liedtka, Andrew King, Kevin Bennett

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List price R744 Loot Price R661 Discovery Miles 6 610 | Repayment Terms: R62 pm x 12* You Save R83 (11%)

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Design-oriented firms such as Apple and IDEO have demonstrated how design thinking can affect business results. However, most managers lack a sense of how to use this new approach for issues other than product development and sales growth. "Solving Problems with Design Thinking" details ten real-world examples of managers who successfully applied design methods at 3M, Toyota, IBM, Intuit, and SAP; entrepreneurial start-ups such as MeYou Health; and government and social sector organizations, including the City of Dublin and Denmark's The Good Kitchen.

Using design skills such as ethnography, visualization, storytelling, and experimentation, these managers produced innovative solutions to such problems as implementing strategy, supporting a sales force, redesigning internal processes, feeding the elderly, and engaging citizens. They elaborate on the challenges they faced and the processes and tools they used, providing a clear path to implementation based on the principles and practices laid out in Jeanne Liedtka and Tim Ogilvie's "Designing for Growth: A Design Thinking Tool Kit for Managers."

General

Imprint: Columbia University Press
Country of origin: United States
Release date: August 2013
First published: September 2013
Authors: Jeanne Liedtka • Andrew King (Book Reviews Editor) • Kevin Bennett
Dimensions: 235 x 160 x 20mm (L x W x T)
Format: Hardcover
Pages: 216
ISBN-13: 978-0-231-16356-9
Categories: Books > Business & Economics > Business & management > Ownership & organization of enterprises > Employee-ownership & co-operatives
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LSN: 0-231-16356-8
Barcode: 9780231163569

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