Web-based Support Systems (WSS) are an emerging multidisciplinary
research area in which one studies the support of human activities
with the Web as the common platform,
mediumandinterface.TheInternetaffectseveryaspectofourmodernlife.
Moving support systems to online is an increasing trend in many
research domains. One of the goals of WSS research is to extend the
human physical limitation of information processing in the
information age. Research on WSS is motivated by the challenges and
opportunities arising from the Internet. The availability,
accessibility and ?exibility of information as well as the tools to
access this information lead to a vast amount of opportunities. H-
ever, there are also many challenges we face. For instance, we have
to deal with more complex tasks, as there are increasing demands
for quality and productivity. WSS research is a natural evolution
of the studies on various computerized support systems such as
Decision Support Systems (DSS), Computer Aided Design (CAD), and
Computer Aided Software Engineering (CASE). The recent advancement
of computer and Web technologies make the implementation of more
feasible WSS. Nowadays, it is rare to see a system without some
type of Web interaction. The research of WSS is classi?ed into four
groups. WSS for speci?c domains."
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