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The Service Systems Toolbox (Paperback) Loot Price: R580
Discovery Miles 5 800
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The Service Systems Toolbox (Paperback): John Bicheno

The Service Systems Toolbox (Paperback)

John Bicheno

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Loot Price R580 Discovery Miles 5 800

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This update of "The Lean Toolbox for Service Systems" incorporates Lean Thinking, Systems Thinking, and Design Thinking and contains sections on philosophy and description of the most practical tools. A strong feature is the contingency approach--different approaches for different service and administration situations.

General

Imprint: PICSIE Books
Country of origin: United Kingdom
Release date: October 2011
Authors: John Bicheno
Dimensions: 254 x 180 x 18mm (L x W x T)
Format: Paperback - Trade
Pages: 341
ISBN-13: 978-0-9568307-0-8
Categories: Books > Business & Economics > Industry & industrial studies > Service industries > General
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LSN: 0-9568307-0-6
Barcode: 9780956830708

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