Measuring progress in the service sector is closely linked to the
ability to develop and implement information systems. As the
service sector continues to grow, it is important to investigate
what drives the production of intangible goods and overall economic
health. Advancing the Service Sector with Evolving Technologies:
Techniques and Principles provides a forum for practitioners and
researchers to discuss the application of information systems to
service creation, modeling, and evolution. Covering foundational
concepts and innovations in service management, service-oriented
computing, strategic information systems, and Web services, this
collection of research aims to shape future research and promote
further growth of the service sector.
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