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Intercultural Public Relations - Theories for Managing Relationships and Conflicts with Strategic Publics (Hardcover) Loot Price: R5,783
Discovery Miles 57 830
Intercultural Public Relations - Theories for Managing Relationships and Conflicts with Strategic Publics (Hardcover): Lan Ni,...

Intercultural Public Relations - Theories for Managing Relationships and Conflicts with Strategic Publics (Hardcover)

Lan Ni, Qi Wang, Bey-Ling Sha

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Loot Price R5,783 Discovery Miles 57 830 | Repayment Terms: R542 pm x 12*

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Intercultural Public Relations: Theories for Managing Relationships and Conflicts with Strategic Publics develops a coherent framework to unify the theories of public relations and intercultural communication, and, within the framework, examines empirical studies of intercultural interactions. This book follows an intercultural approach, which considers how individuals and entities with dissimilar cultural identities interact and negotiate to solve problems and reach mutually satisfying outcomes. This work provides a theory-driven, empirically supported framework that will inform and guide the research and practices of intercultural public relations. Furthermore, it provides numerous levels of analysis and incorporates the use and challenges of social media. The book examines theories and issues in three integrated processes: Identification of publics Relationship management Conflict resolution These areas represent the most critical functions that public relations contributes to organizational effectiveness: scanning the environment, identifying strategic publics, and building long-term, quality relationships with these publics to reduce costs, gain support, and empower the publics themselves. In doing so, the book adopts simultaneously public-centered and organization-centered perspectives. This unique work will serve as an essential reference for students, practitioners, and scholars in today's global public relations environment.

General

Imprint: Routledge
Country of origin: United Kingdom
Release date: May 2018
First published: 2018
Authors: Lan Ni • Qi Wang • Bey-Ling Sha
Dimensions: 229 x 152mm (L x W)
Format: Hardcover - Cloth over boards
Pages: 330
ISBN-13: 978-1-138-18921-8
Categories: Books > Reference & Interdisciplinary > Communication studies > General
Books > Business & Economics > Business & management > International business
Books > Business & Economics > Business & management > Sales & marketing > Public relations
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LSN: 1-138-18921-9
Barcode: 9781138189218

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