E-mail, voice mail, conference calls, and video conferences have
revolutionized communication. Companies are dependent on technology
to link personnel across cities, states, and countries, especially
as virtual teams become more a part of our business environment.
Yet, companies rarely provide formal training on how to manage
these resources. This book provides guidelines for communicating
effectively through e-mail and voice mail, suggestions for getting
the most out of your conference calls and video conferences, and
creative and practical suggestions for communicating with,
building, and managing your virtual team.
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