Improvements in information and communication technologies
(ICTs) have brought about a sea change in the ways in which most
people in the industrialized world work. In many organizations the
ability to "work remotely" or "telecommute" has helped productivity
improve. However, many of the benefits promised by the onset of
"mobile working" have failed to materialize. This book explains the
technology and strategic issues surrounding mobile working and
presents a clear analysis of how this process can be managed.
Combining a better understanding of the state of the art in
e-business technologies with a focus on how organizations can
effectively provide information support for mobile working, this
book will also investigate the relationship between human and
organizational factors and success in mobile working.
With detailed case studies from a range of countries, this book
will be useful reading on a range of courses at Masters and MBA
level, including e-business, mobile technologies, operations
management, technology management and change management.
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