This best-selling classic has now been fully revised, expanded and
updated. It has established itself over ten years and with three
previous editions as the essential handbook for study and daily
reference. Medical Receptionists and Secretaries Handbook, Fourth
Edition contains vital information for all staff enabling them to
work efficiently and effectively both within the NHS and private
medical sectors. It encourages an understanding of the importance
of administrative staff in providing high standards of patient care
and promotes teamwork throughout the whole healthcare environment.
No medical receptionist, secretary or healthcare administrator
should be without it!
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